NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
296 reportsMileage unknown · Jul 6, 1999
Service Brakes, HydraulicCrash
WHEN APPLYING BRAKES UNDER NORMAL CONDITIONS, NO INCLEMENT WEATHER, BRAKE PEDAL WENT DOWN THE FLOOR AND VAN DID NOT STOP. WHEN DRIVER SWERVED TO THE RIGHT TO AVOID HITTING A VAN IN FRONT OF HER, SHE HIT THE SAME VAN ON THE PASSENGER'S SIDE. THE VAN WILL BE CHECK BY THE DEALERSHIP ON JULY 8, 1999. PLEASE PROVIDE ANY FURTHER D…
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WHEN APPLYING BRAKES UNDER NORMAL CONDITIONS, NO INCLEMENT WEATHER, BRAKE PEDAL WENT DOWN THE FLOOR AND VAN DID NOT STOP. WHEN DRIVER SWERVED TO THE RIGHT TO AVOID HITTING A VAN IN FRONT OF HER, SHE HIT THE SAME VAN ON THE PASSENGER'S SIDE. THE VAN WILL BE CHECK BY THE DEALERSHIP ON JULY 8, 1999. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #841694
Mileage unknown · Jun 26, 1999
Engine And Engine CoolingEquipmentPower Train
RATTLING NOISE IN ENGINE, SOUNDS LIKE A BIKE CHAIN, ITS LOUDER WHEN THE A/C ON AND WHEN VAN IS IN PARK OR DRIVE. HAVE HAD CLUTCH , AIR COIL HUB A/C REPLACED, BELT DRIVE, TENSIONER REPLACE 3 TIMES
NHTSA ODI #707929
Mileage unknown · May 31, 1999
Suspension
WE ARE EXPERIENCING A WHEEL WOBBLE. AFTER 3 SERVICE VISITS FOR THIS PROBLEM WE WERE SHOWN A TECHNICAL SERVICE BULLETIN FROM CHRYSLER STATING TO REFER WHEEL WOBBLE COMPLAINTS ON 1996-1999 TOWN & COUNTRY VEHICLES EQUIPPED WITH MICHELIN 215/65R16 TO MICHELIN CONSUMER RELATIONS. MICHELIN STATED THEY WOULD REPLACE THE TIRES ON A PR…
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WE ARE EXPERIENCING A WHEEL WOBBLE. AFTER 3 SERVICE VISITS FOR THIS PROBLEM WE WERE SHOWN A TECHNICAL SERVICE BULLETIN FROM CHRYSLER STATING TO REFER WHEEL WOBBLE COMPLAINTS ON 1996-1999 TOWN & COUNTRY VEHICLES EQUIPPED WITH MICHELIN 215/65R16 TO MICHELIN CONSUMER RELATIONS. MICHELIN STATED THEY WOULD REPLACE THE TIRES ON A PRO-RATED BASIS. NEITHER MICHELIN NOR CHRYSLER WILL TAKE CREDIT FOR THE PROBLEM. WE ARE EXPECTED TO PAY FOR TIRES ON A PRO-RATED BASIS, UP TO 60% OF REPLACEMENT COST. I HAVE READ OF SEVERAL TIRE EXPLOSIONS ON THIS VEHICLE. I WANT TO KNOW WHY I WASN'T TOLD OF THIS PROBLEM THE FIRST TIME THIS VECHICLE WAS BROUGHT IN FOR SERVICE. I DON'T BELIEVE THIS IS A CONSUMER PROBLEM, BUT ONE CHRYSLER AND MICHELIN HAVE KNOWN ABOUT FOR YEARS AND ARE PASSING THE COST ON TO THE CONSUMER. I WANT TIRES REPLACED WITH A GUARANTEE THIS WILL NOT HAPPEN AGAIN. I AM AFRAID TO DRIVE MY VEHICLE AT HIGH SPEEDS. I HAVE WRITTEN TO CHRYSLER CORPORATION REGARDING THIS PROBLEM. THIS SHOULD BE MADE PUBLIC. *AK( DOT NUMBER: M30D TIRE SIZE: 215/65R.16 )
NHTSA ODI #707040
Mileage unknown · May 13, 1999
Engine And Engine Cooling
WHEN DRIVING OVER PUDDLES AFTER A RAIN STORM TENSION BELT COMES OFF THE PULLEY, CAUSING LOSS OF VEHICLE CONTROL. ALSO, LOST POWER AND VEHICLE OVERHEATED. DEALER REPLACED BELT AND TENSIONER, BUT DEFECT STILL OCCURS. *AK
NHTSA ODI #837891
Mileage unknown · Apr 21, 1999
Engine And Engine Cooling
CONSUMER WAS DRIVING APPROXIMATELY 5MPH WHEN THE ENGINE STOPPED. CONTACTED DEALERSHIP AND VEHICLE WAS TOWED. THE BEARINGS WERE HEAT DAMAGED, AND NEEDED TO REPLACE THE SHORT BLOCK. *AK
NHTSA ODI #836953
Mileage unknown · Feb 18, 1999
Service Brakes, HydraulicCrash
IN PANIC STOPS ABS BRAKING SYSTEM FAILED, RESULTING IN EXTENDED STOPPING DISTANCE WHICH CAUSED AN ACCIDENT. BEEN TO DEALER BEFORE THE ACCIDENT, BUT COULD NOT DETERMINE THE PROBLEM NOR DID THEY FIX THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #834988
Mileage unknown · Feb 16, 1999
Electrical SystemEngine And Engine CoolingPower Train
OIL PAN GASKET FAILED RESULTING IN LEAKAGE. (ATTORNEY FOR CONSUMER).
NHTSA ODI #543921
Mileage unknown · Feb 1, 1999
Service Brakes, HydraulicVisibility
BRAKES FAILED. YH
NHTSA ODI #609950
Mileage unknown · Feb 1, 1999
EquipmentVisibility
POWER WINDOW ON DRIVER'S SIDE FAILS INTERMITTENTLY. YH
NHTSA ODI #609337
Mileage unknown · Feb 1, 1999
EquipmentFuel System, Gasoline
FUEL PUMP FAILED AND PURGE SOLENOID FAILED. YH
NHTSA ODI #608989
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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