Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
625–50K
2550–75K
2375–100K
33100–150K
21150K+
111 reports with mileage · 185 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports20 fire reports9 injury reports
What owners actually said
296 reports
Mileage unknown · Sep 8, 2000
Engine And Engine CoolingService Brakes, HydraulicFire
THE CAR WAS BROUGHT TO DAVID ELLIS FOR A BRAKE REPAIR ON 8/21/00. THE CAR MADE A NOISE WHILE DRIVING AND A LOUD NOISE WHEN BRAKING. ALSO THE PEDAL DID NOT FEEL RIGHT. THEY REPLACED THE FRONT PADS, ROTORS, WHEEL CYLINDERS AND THE MASTER CYLINDER. THEY HAD TO REPALCE THE MASTER CYLINDER TWICE WHILE THEY HAD IT UNDER REPAIR. THE MO…
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THE CAR WAS BROUGHT TO DAVID ELLIS FOR A BRAKE REPAIR ON 8/21/00. THE CAR MADE A NOISE WHILE DRIVING AND A LOUD NOISE WHEN BRAKING. ALSO THE PEDAL DID NOT FEEL RIGHT. THEY REPLACED THE FRONT PADS, ROTORS, WHEEL CYLINDERS AND THE MASTER CYLINDER. THEY HAD TO REPALCE THE MASTER CYLINDER TWICE WHILE THEY HAD IT UNDER REPAIR. THE MORNING AFTER I PICKED UP THE CAR, IT WOULDN'T ACCELERATE, IT WAS REVVING VERY LOUD AND WITH VERY HIGH RPMS AND THEN IT BEGAN TO SMOKE AND SMELL. WHEN I GOT OUT OF THE CAR I OBSERVED FLAMES SHOOTING OUT OF THE FRONT WHEEL. CHRYSLER HAS INSPECTED AND SAYS THEY DO NOT KNOW THE CAUSE OF THE FIRE. THEY ARE WILLING TO FIX THE FIRE DAMAGE BUT THEY CANNOT "FIX" THE CAUSE OF THE FIRE BECAUSE THEY DO NOT KNOW WHAT THE CAUSE IS. I DO NOT FEEL THE CAR IS SAFE TO DRIVE UNLESS THEY CAN PINPOINT THE CAUSE AND HAVE IT REPAIRED OR REPLACED. THEY ARE ALSO REFUSING TO RETURN THE PARTS TO ME, AND I HAVE TOLD THEM THAT I NEED TO HAVE THEM INSPECTED FOR FUTURE LITIGATION. THEY CLAIM THAT THEY WILL BE SENDING THEM TO CHRYSLER, WHO HAS ALSO REFUSED TO RETURN THEM TO ME.
NHTSA ODI #730804
Mileage unknown · Jul 30, 2000
Engine And Engine Cooling
THE SERPENTINE BELT BROKE 2 TIMES IN 2 WEEKS - A CRITICAL COMPONENT. IT HAPPENED AT 30000.
NHTSA ODI #726250
Mileage unknown · Jun 16, 2000
Engine And Engine CoolingFire
NO APPARENT REASON FOR THIS FIRE. NO IGNITION SOURCE KNOWN IN THE AIR INLET FILTER HOUSING. LOOKING FOR INPUT ON OTHER VEHICLES THAT MAY HAVE HAD THIS PROBLEM AND WHAT CAUSED IT. *AK
NHTSA ODI #724098
Mileage unknown · Jun 2, 2000
Visibility
WINDSHIELD WIPER GEARS LOCKS UP INTERMITTENTLY, CAUSING VISIBILITY PROBLEMS. YH
NHTSA ODI #552457
Mileage unknown · May 17, 2000
Engine And Engine Cooling
VEHICLE WAS MAKING NOISE WHILE MOVING. TAKEN TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER THAT THE FLYWHEEL NEEDED REPLACEMENT. MANUFACTURER NOTIFIED,AND INFORMED CONSUMER THAT PART WAS NOT COVERED UNDER MANUFACTURER'S RECALL. *AK
NHTSA ODI #862076
Mileage unknown · Apr 21, 2000
Steering
CONSUMER HAS A BRAND NEW CAR, EACH TIME VEHICLE IS DRIVEN CONSUMER HAS PROBLEMS WITH THE STEERING- STEERING BECAME DIFFICULT/VERY TIGHT TO TURN. ON SOME OCCASIONS HAS LOST CONTROL. *AK
NHTSA ODI #860749
Mileage unknown · Mar 28, 2000
Suspension
AT HIGHWAY SPEEDS STEERING WHEEL VIBRATES UNCONTROLLABLY. DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE. *AK
NHTSA ODI #859301
Mileage unknown · Mar 3, 2000
Engine And Engine Cooling
VEHICLE USES UP TO A PINT OF ANTI-FREEZE EVERY COUPLE THOUSAND OF MILES. DEALER CANNOT DETERMINE THE CAUSE. *AK
NHTSA ODI #857886
Mileage unknown · Feb 10, 2000
Electrical SystemService Brakes, HydraulicUnknown Or Other
THIS PROBLEM ONLY OCCURS IN COLDER WEATHER OF APPROXIMATELY 35 DEGREES, OR COLDER. UPON STARTING THE VEHICLE THE ENTIRE DASH (SPEEDOMETER, FUEL GAUGE, ODOMETER, ETC) WILL BE INOPERATIVE. WHILE IN VIRGINIA OVER THE HOLIDAYS THIS PROBLEM WAS OCCURRING EVERY DAY. ORIGINALLY, THIS HAPPENED ONLY WHEN STARTING THE VEHICLE. WHILE I…
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THIS PROBLEM ONLY OCCURS IN COLDER WEATHER OF APPROXIMATELY 35 DEGREES, OR COLDER. UPON STARTING THE VEHICLE THE ENTIRE DASH (SPEEDOMETER, FUEL GAUGE, ODOMETER, ETC) WILL BE INOPERATIVE. WHILE IN VIRGINIA OVER THE HOLIDAYS THIS PROBLEM WAS OCCURRING EVERY DAY. ORIGINALLY, THIS HAPPENED ONLY WHEN STARTING THE VEHICLE. WHILE IN VIRGINIA OVER THE HOLIDAYS IT ALSO OCCURRED WHILE DRIVING ON THE INTERSTATE. AT THAT TIME, THE ENGINE CHECK LIGHT ALSO CAME ON, AND THE ANTI-LOCK BRAKE LIGHT CAME ON. THIS VEHICLE HAS BEEN AT THE DEALERSHIP, UNTIL YESTERDAY, SINCE DECEMBER 30, 1999, WHEN I RETURNED HOME TO BEAUFORT. THEY HAVE BEEN ABLE TO DUPLICATE THE PROBLEM AND ATTRIBUTE IT TO AN UNKNOWN VOLTAGE RISE (FROM 2.5 AMPS TO 3.0), BUT HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM AND STILL DO NOT KNOW WHAT IS CAUSING IT. WE HAVE CONTACTED CHYRSLER CUSTOMER SERVICE, WHO HAS OPENED A CORPORATE FILE (#660213), BUT HAVE NO OTHER INFORMATION FROM THEM. THIS PROBLEM HAS OCCURRED FROM THE VERY BEGINNING OF THIS PARTICULAR VEHICLE, THOUGH BUTLER CHRYSLER BELIEVED THAT THEY HAD CORRECTED THE PROBLEM WHEN WE PURCHASED IT. WE FIRST FOUND THAT IT STILL EXISTED IN NOVEMBER, AND HAS REOCCURRED PROBLEMS SINCE, UNTIL IT WAS GIVEN TO THEM 12/30/99 TO BE FIXED. THEY RETURNED THE VEHICLE TO US YESTERDAY, NOT REPAIRED, UNTIL THEY DECIDE WHAT THEY ARE GOING TO DO. WE FEEL THIS IS AN UNSAFE VEHICLE TO BE DRIVING.*AK
NHTSA ODI #718566
Mileage unknown · Dec 21, 1999
Engine And Engine Cooling
WHILE DRIVING VEHICLE AT APPROX. 50MPH, IT WOULD JERK & MAKE POPPING NOISE WHEN ON AN INCLINE & THE ACCELERATOR PEDAL IS APPLIED. BEEN TO DEALERSHIP & WAS INFORMED BY MECHANIC IT WAS THE CHARACTERISTIC OF THE VEHICLE. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
1998 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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