VEHICLE CAN BE SHIFTED INTO DRIVE WITHOUT APPLYING BRAKE. ISN'T THIS DANGEROUS? *TR
1998 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1998 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
111 reports with mileage · 185 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
30 reportsTL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE IN…
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TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE INSTALLED AND THE FAILURE CONTINUED TO OCCUR. THIS FAILURE HAD OCCURRED FOR OVER 2 YEARS. THE DEALER AND THE TRANSMISSION MECHANIC WERE UNABLE TO DIAGNOSE THE VEHICLE. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED EACH TIME THE ENGINE WAS TURNED ON AND STAYED ON FOR A 1/4 OF A MILE. THIS FAILURE OCCURRED FOR MORE THAN ONE YEAR. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ABS PUMP. THE CURRENT AND FAILURE MILEAGE WAS 130,000. *AK
1998 CHRYSLER TOWN AND COUNTRY TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY. *TS THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO INDICATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONSUMER CONTACTED THE MANUFACTURER FOR FINANCIAL ASSISTANCE BUT SINCE THE VEHICLE WAS OUT O…
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1998 CHRYSLER TOWN AND COUNTRY TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY. *TS THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO INDICATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONSUMER CONTACTED THE MANUFACTURER FOR FINANCIAL ASSISTANCE BUT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY REFUSED ANY ASSISTANCE. THE BELT AND TENSIONER WERE REPLACED BECAUSE THEY WERE NOISY. THE HANDBRAKE DID NOT HOLD. THE DEALER REPLACED THE LEVER AND CABLE ASSEMBLY. THE FRONT STRUTS WERE REPLACED. THE SWAY BAR LINK WAS REPLACED BECAUSE IT WAS NOISY. THE REAR HATCH LOCK WAS INOPERATIVE. *NM
ON MONDAY, JULY 26, 2004, WHILE ON A MINI-VACATION WITH MY FAMILY IN COVINGTON, KENTUKCY, WITHOUT WARNING THE TRANSMISSION FAILED ON OUR 1998 CHRYSLER TOWN & COUNTRY XLI, WHICH IS WELL KEPT AND HAS ONLY 63,000 MILES. THIS TRANSMISSION FAILURE PLACED MY FAMILY IN DANGER IN A STRANGE CITY, AND REQUIRED TOWING TO THE LOCAL DEALER …
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ON MONDAY, JULY 26, 2004, WHILE ON A MINI-VACATION WITH MY FAMILY IN COVINGTON, KENTUKCY, WITHOUT WARNING THE TRANSMISSION FAILED ON OUR 1998 CHRYSLER TOWN & COUNTRY XLI, WHICH IS WELL KEPT AND HAS ONLY 63,000 MILES. THIS TRANSMISSION FAILURE PLACED MY FAMILY IN DANGER IN A STRANGE CITY, AND REQUIRED TOWING TO THE LOCAL DEALER AND RENTAL OF A VEHICLE TO RETURN HOME TO LOUISVILLE, KENTUCKY, OVER 100 MILES AWAY. MARSHALL DODGE DEALERSHIP IN COVINGTON DETERMINED THAT THE TRANSMISSION REQUIRED REPLACEMENT AND OFFER TO CONDUCT SUCH REPLACEMENT FOR NEARLY $2,500. UPON FURTHER INVESTIGATION AND INQUIRY, WE HAD THE VEHICLE TOWED TO MR. TRANSMISSION TO REPLACE THE TRANSMISSION. REPRESENTATIVES AT MR. TRANSMISSION NOTIFIED US THAT THIS WAS NOT AN ISOLATED INCIDENT, AND EXPLAINED THAT THERE IS A DEFECTIVE PIN IN THE TRANSMISSION WHICH COMMONLY WORKS ITS WAY OUT OF THE HOUSING UNIT ON THIS VEHICLE, AND DESTROYS THE TRANSMISSION. WE REPLACED THE TRANSMISSION IN OUR VEHICLE WITH 63,000 MILES AT A COST OF $1,848.00, PLUS VEHICLE RENTAL CHARGES AND DEALER FEES TO DETERMINE THE PROBLEM (AN ADDITIONAL $169.00). I INTEND TO WRITE CHRYSLER AND INVITE YOU TO CONTACT THE MANUFACTURER TO CONTACT ME. THANK YOU. *AK
TRANMISSION PROBLEMS, STUCK IN 2ND GEAR. *AK
FIRST PROBLEM OCCURRED THREE DAYS AFTER WE PURCHASED THIS USED. TRANSMISSION LOCKED INTO NEUTRAL AND WOULD NOT DISENGAGE. THIS HAPPENED WHILE DRIVING. VEHICLE HAD TO BE TOWED. REBUILT TRANSMISSION COST $1500. GOT IT BACK AND 4 DAYS LATER THE FAN TO COOL THE ENGINE WENT OUT. IN THE SHOP ANOTHER 2 DAYS COSTING AN ADDITIONAL $180.…
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FIRST PROBLEM OCCURRED THREE DAYS AFTER WE PURCHASED THIS USED. TRANSMISSION LOCKED INTO NEUTRAL AND WOULD NOT DISENGAGE. THIS HAPPENED WHILE DRIVING. VEHICLE HAD TO BE TOWED. REBUILT TRANSMISSION COST $1500. GOT IT BACK AND 4 DAYS LATER THE FAN TO COOL THE ENGINE WENT OUT. IN THE SHOP ANOTHER 2 DAYS COSTING AN ADDITIONAL $180.00. FEEL LIKE I AM HEMMORHAGING MONEY ON THIS CAR. LEFT DRIVERS WINDOW SWITCH DOESN'T WORK AT TIMES AND WINDOW GETS STUCK IN THE OPEN POSITION.
FIRST TRANSMISSION PROBLEM WAS ON A SECONDARY ROAD, HAD TO TURN AROUND AND WHEN I WENT TO BACK UP WOULD NOT GO IN REVERSE OR FORWARD. HAD TO BE TOWED. AGAIN HAVING A PROBLEM WITH THE TRANSMISSION ON AUGUST 23, 2003. IT IS JERKING WHEN I GO INTO REVERSE OR FORWARD. WILL HAVE TO BE TOWED TO GARAGE. LAST DECEMBER WAS COMING OF …
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FIRST TRANSMISSION PROBLEM WAS ON A SECONDARY ROAD, HAD TO TURN AROUND AND WHEN I WENT TO BACK UP WOULD NOT GO IN REVERSE OR FORWARD. HAD TO BE TOWED. AGAIN HAVING A PROBLEM WITH THE TRANSMISSION ON AUGUST 23, 2003. IT IS JERKING WHEN I GO INTO REVERSE OR FORWARD. WILL HAVE TO BE TOWED TO GARAGE. LAST DECEMBER WAS COMING OF AN EXIT AND BOLT BROKE OFF FROM STEERING THAT GOES INTO THE TRANSMISSION
I OWN A 1998 CHRYSLER TOWN & COUNTRY LXI WITH 55,400 MILES ON IT AND THE TRANSMISSION COMPLETELY FAILED WITH MY WIFE AND 4 KIDS IN THE CAR. SPECIFICALLY, THE PARTS THAT FAILED WERE: THE SUN GEAR, INPUT HUB, CLUTCH DRUM AND TORQUE CONVERTER RESULTING IN A $2837 REPAIR BILL. HOW IN THE WORLD CAN A CAR WITH SO LITTLE MILEAGE HAV…
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I OWN A 1998 CHRYSLER TOWN & COUNTRY LXI WITH 55,400 MILES ON IT AND THE TRANSMISSION COMPLETELY FAILED WITH MY WIFE AND 4 KIDS IN THE CAR. SPECIFICALLY, THE PARTS THAT FAILED WERE: THE SUN GEAR, INPUT HUB, CLUTCH DRUM AND TORQUE CONVERTER RESULTING IN A $2837 REPAIR BILL. HOW IN THE WORLD CAN A CAR WITH SO LITTLE MILEAGE HAVE A MAJOR FAILURE LIKE THIS? THIS CAR ISNT ABUSED, ITS DRIVEN BY MY WIFE (AROUND TOWN ONLY) WHO SHUTTLES 4 KIDS TO SCHOOL, SCOUTING, SOCCER GAMES ETC... AND IS MAINTAINED BY ME, METICULOUSLY. *LA
I TOOK MY CAR IN FOR AN INSPECTION AND FRONT BRAKES. THEY WERE WORKING ON IT FOR AWHILE AND ASKED THE PROBLEM AND THEY TOLD ME THAT MY TRANSMISSION WAS GOING DIDN'T I HEAR THE NOISE. SPENT 2200 AND BROUGHT IT HOME AND THEN DIDN'T EVEN GET IT IN THE GARAGE AND THE CELLANOID WENT. FIXED THAT AND THE VAN STILL DOESN'T SHIFT RIGH…
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I TOOK MY CAR IN FOR AN INSPECTION AND FRONT BRAKES. THEY WERE WORKING ON IT FOR AWHILE AND ASKED THE PROBLEM AND THEY TOLD ME THAT MY TRANSMISSION WAS GOING DIDN'T I HEAR THE NOISE. SPENT 2200 AND BROUGHT IT HOME AND THEN DIDN'T EVEN GET IT IN THE GARAGE AND THE CELLANOID WENT. FIXED THAT AND THE VAN STILL DOESN'T SHIFT RIGHT. *NLM
THE TRANSMISSION FAILED, CONSUMER WAS UNABLE TO CHANGE GEARS.*JB
Official recalls
504V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V293000 · Air Bags:frontal
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V076000 · Seat Belts:rear/other
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
97V231000 · Child Seat
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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