NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
67 reportsClear category filterMileage unknown · Aug 2, 2005
Engine And Engine Cooling
DT: CONSUMER OWNED CHRYSLER TOWN AND COUNTRY 1998 VAN. CONSUMER HAS A DOCUMENT THAT SHE RECEIVED FROM A CHRYSLER DEALER THAT DESCRIBED THE PROBLEM SHE WAS HAVING. IT WAS CUSTOMER SATISFACTION NOTIFICATION 771. STATING THE PROBLEM WAS RADIATOR FAN RELAY, AND THE NEED TO REPROGRAM THE POWER TRAIN CONTROL MODULE. VEHICLE OV…
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DT: CONSUMER OWNED CHRYSLER TOWN AND COUNTRY 1998 VAN. CONSUMER HAS A DOCUMENT THAT SHE RECEIVED FROM A CHRYSLER DEALER THAT DESCRIBED THE PROBLEM SHE WAS HAVING. IT WAS CUSTOMER SATISFACTION NOTIFICATION 771. STATING THE PROBLEM WAS RADIATOR FAN RELAY, AND THE NEED TO REPROGRAM THE POWER TRAIN CONTROL MODULE. VEHICLE OVERHEATS DUE TO THE RADIATOR RELAY FAN NOT WORKING. ENGINE LIGHT CAME ON. CONSUMER REPLACED THE RADIATOR RELAY FAN TWICE AND IT KEPT FAILING. CONSUMER TALKED TO MANUFACTURER, AND WAS TOLD THAT THEY WOULD NOT INCLUDE THIS VEHICLE IN THE CUSTOMER SATISFACTION PROGRAM DESCRIBED IN THE DOCUMENT THAT CONSUMER RECEIVED AT DEALER BECAUSE VEHICLE WAS MANUFACTURED TWO WEEKS AFTER THE VEHICLES INCLUDED IN THIS PROGRAM. CONSUMER WANTED TO HAVE VEHICLE FIXED BY CHRYSLER, AND IF THEY WILL PAY FOR WHAT WAS DESCRIBED IN DOCUMENT 771. THIS WAS NOT THE PROBLEM CONSUMER WAS WILLING TO PAY FOR SERVICE. CONSUMER DID NOT HAVE A DEALER BECAUSE THE DEALERSHIP CLOSED. *AK
NHTSA ODI #10131102
Mileage unknown · Jul 6, 2005
Engine And Engine Cooling
DT: THE CONSUMER STATED WHEN IT RAINED, THE DRIVE BELT FELL OFF THE VEHICLE. TOOK VEHICLE TO A DEALERSHIP, WHO FIXED THE PROBLEM, BUT THEY COULD NOT TELL HER WHY THIS OCCURRED. THE DRIVE BELT WAS REPLACED APPROXIMATELY A MONTH AGO. THE TENSIONER WAS CHANGED, AND THIS DID NOT HELP THE BELT. THE VEHICLE IS IN THE SHOP AT T…
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DT: THE CONSUMER STATED WHEN IT RAINED, THE DRIVE BELT FELL OFF THE VEHICLE. TOOK VEHICLE TO A DEALERSHIP, WHO FIXED THE PROBLEM, BUT THEY COULD NOT TELL HER WHY THIS OCCURRED. THE DRIVE BELT WAS REPLACED APPROXIMATELY A MONTH AGO. THE TENSIONER WAS CHANGED, AND THIS DID NOT HELP THE BELT. THE VEHICLE IS IN THE SHOP AT THIS TIME , AND THE CONSUMER DOESN'T HAVE ANY INFORMATION WITH THE VIN ON IT.*AK
NHTSA ODI #10127686
190,000 miles · May 6, 2005
Engine And Engine Cooling
WHILE DRIVING IN RAIN OR SNOW OR OVER ANY TYPE OF PUDDLE THE SERPENTINE BELT SLIPPED OFF. DEALER STATED THERE WAS NOTHING THEY COULD DO. *AK *BF *NM
NHTSA ODI #10111220
81,475 miles · Feb 15, 2005
Engine And Engine Cooling
FAILURE OF THE FLEX JOINT IN THE REAR EXHAUST MANIFOLD ON THE 3.8 LITER V6 ENGINE. CAUSING EXHAUST NOISE UNDER THE HOOD AND EXHAUST ENTERING THE CABIN AREA WHEN THE HEATER IS IN USE.
NHTSA ODI #10110573
50,000 miles · Feb 1, 2005
Engine And Engine Cooling
VEHICLE EXPERIENCED A PROBLEM WITH THE DRIVING BELT. OWNER WAS DRIVING AND CAME TO A STOP SIGN, APPLIED THE BRAKES, AND THE VEHICLE SHUT DOWN. DRIVING BELT BROKE , CAUSING COMPLETE LOSS OF CONTROL OF THE VEHICLE. OWNER CONTACTED THE DEALER AND THE MANUFACTURER, AND RECEIVED NO ASSISTANCE FROM EITHER. *AK
NHTSA ODI #10109435
78,000 miles · Jan 25, 2005
Engine And Engine CoolingFire
WHILE DRIVING 30-35 MPH THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE CONSUMER WAS ABLE TO PULL OVER UNTIL THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. HOW THE FIRE GOT STARTED WAS NOT DETERMINED. *JB
NHTSA ODI #10108798
105,000 miles · Jan 4, 2005
Engine And Engine Cooling
MY CHRYSLER TOWN AND COUNTRY HAD A BELT ALIGNMENT PROBLEM. IF THE BELT GETS WET, IT SLIPS OFF THE PULLEYS OR BREAKS/SHREADS. I HAD TO HAVE IT REPAIRED BY PLACING A SPACER PLATE BETWEEN A PULLY AND THE MOTOR AND A NEW BELT TENSIONER.*AK WHEN THE PROBLEM OCCURS, THE VAN IS VERY HARD TO STEAR DUE TO LOSS OF POWER STEERING. I RE…
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MY CHRYSLER TOWN AND COUNTRY HAD A BELT ALIGNMENT PROBLEM. IF THE BELT GETS WET, IT SLIPS OFF THE PULLEYS OR BREAKS/SHREADS. I HAD TO HAVE IT REPAIRED BY PLACING A SPACER PLATE BETWEEN A PULLY AND THE MOTOR AND A NEW BELT TENSIONER.*AK WHEN THE PROBLEM OCCURS, THE VAN IS VERY HARD TO STEAR DUE TO LOSS OF POWER STEERING. I RESEARCHED THE WWW, AND THIS HAS BEEN A PROBLEM FOR MANY PEOPLE.
NHTSA ODI #10105726
73,398 miles · Dec 6, 2004
Engine And Engine CoolingUnknown Or Other
SERPENTINE BELT POPS OFF EVERY TIME IT RAINS. *AK
NHTSA ODI #10102234
80,000 miles · Nov 3, 2004
Engine And Engine Cooling
IN JUNE 2004 WHILE DRIVING IN A RAINSTORM ON THE HIGHWAY SERPENTINE BELT ON MY 1998 CHRYSLER TOWN AND COUNTRY BROKE. IT WAS REPLACED. IN JULY OF 2004, WHILE DRIVING ON A WET STREET, THE SERPENTINE BELT CAME OFF. IT WAS PUT BACK ON. ON OCT 8,2004, WHILE DRIVING IN THE RAIN, THE SERPENTINE BELT CAME OFF, IT WAS PUT BACK ON ALO…
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IN JUNE 2004 WHILE DRIVING IN A RAINSTORM ON THE HIGHWAY SERPENTINE BELT ON MY 1998 CHRYSLER TOWN AND COUNTRY BROKE. IT WAS REPLACED. IN JULY OF 2004, WHILE DRIVING ON A WET STREET, THE SERPENTINE BELT CAME OFF. IT WAS PUT BACK ON. ON OCT 8,2004, WHILE DRIVING IN THE RAIN, THE SERPENTINE BELT CAME OFF, IT WAS PUT BACK ON ALONG WITH THE TSB SHIELD RECOMMENDED IN 1999 BY CHRYLSER TO PREVENT THE BELT FROM COMING OFF IN THE RAIN. ON NOV 1, 2004 WHILE DRIVING IN THE RAIN, THE BELT CAME OFF. CHRYSLER PUT IT BACK ON AND CHARGED ME $43. CHYSLER HAS KNOWN ABOUT THIS DEFECT SINCE 1999. NO EFFORT HAS BEEN MADE TO COME UP WITH A PERMANENT SOLUTION. ALLEN SAMUELS DEALERSHIP IN WEBSTER, TX SEES 3-4 MINIVANS COME IN WITH THIS PROBLEM EACH TIME IT RAINS.*AK
NHTSA ODI #10098218
Mileage unknown · May 11, 2004
Engine And Engine Cooling
WHILE DRIVING 35 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO DO SO. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE SERPENTINE BELT, AND PLACED A SHIELD AROUND IT TO PREVENT IT FROM FALLING OFF. *AK
NHTSA ODI #10073463
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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