NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
62 reportsClear category filter135,000 miles · Oct 17, 2008
Electrical System
VEHICLE STARTS & DIES, STARTS & DIES AND AFTER A FOUR OR FIVE ATTEMPTS...IT WON'T START AT ALL. AFTER A FEW HOURS OR DAYS IT WILL START RIGHT UP. WHEN IT DOES THIS THE GAUGES ARE ALL FLATLINED. SOMETIMES WHILE DRIVING, THE GAUGES FLATLINE AND ALARM SET LIGHT COMES ON AS WELL AS CHECK ENGINE LIGHT AND ABS LIGHT. NO CODES COME U…
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VEHICLE STARTS & DIES, STARTS & DIES AND AFTER A FOUR OR FIVE ATTEMPTS...IT WON'T START AT ALL. AFTER A FEW HOURS OR DAYS IT WILL START RIGHT UP. WHEN IT DOES THIS THE GAUGES ARE ALL FLATLINED. SOMETIMES WHILE DRIVING, THE GAUGES FLATLINE AND ALARM SET LIGHT COMES ON AS WELL AS CHECK ENGINE LIGHT AND ABS LIGHT. NO CODES COME UP FOR THIS PROBLEM EVEN THOUGH THE DEALERSHIP WANTS TO CHARGE $119 JUST TO DIAGNOSE THE PROBLEM. THIS HAS HAPPENED REPEATEDLY....NEW BATTERY, NEW STARTER...AMONG MANY OTHER NEW ITEMS. HAVE NOT REPLACED THE IGNITION SWITCH, BRAIN, OR INSTRUMENT PANEL. HAVE BEEN TOLD IT COULD BE EITHER ONE OF THESE THINGS......I AM TIRED OF JUST PUTTING IN RANDOM PARTS. *TR
NHTSA ODI #10245828
60,000 miles · May 13, 2008
Electrical System
HAS HAPPENED OVER 100 TIMES. DASHBOARD GAUGES ALL REMAIN AT ZERO, CAR WILL NOT START. TURNS OVER, THEN DIES IMMEDIATELY. I BELIEVE IT IS THE SECURITY SYSTEM KILLING THE CAR. AFTER 5 STARTS, WON'T EVEN TURN OVER. HAVE PAID FOR NEW ALTERNATOR, NEW STARTER, MECHANIC LOOKED AT NUMEROUS TIMES. **FINALLY FIXED** MECHANIC HAD…
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HAS HAPPENED OVER 100 TIMES. DASHBOARD GAUGES ALL REMAIN AT ZERO, CAR WILL NOT START. TURNS OVER, THEN DIES IMMEDIATELY. I BELIEVE IT IS THE SECURITY SYSTEM KILLING THE CAR. AFTER 5 STARTS, WON'T EVEN TURN OVER. HAVE PAID FOR NEW ALTERNATOR, NEW STARTER, MECHANIC LOOKED AT NUMEROUS TIMES. **FINALLY FIXED** MECHANIC HAD ANOTHER CUSTOMER WITH SAME PROBLEM. FOUND IT WAS THE ENTIRE INSTRUMENT PANEL WHICH NEEDED REPLACING. AT A COST OF $700 FOR OTHER CUSTOMER. I WENT WITH A USED MODEL WHICH IS RISKY, BUT IT HAS NOT DONE THIS AGAIN AT ALL FOR 7 MONTHS. THERE ARE NUMEROUS REPORTS ON THIS SITE ABOUT THIS, AND I THOUGHT I WOULD HELP PEOPLE OUT WHO HAVE ALSO SPENT A TON OF MONEY ON THIS PROBLEM, WITH NO RESOLUTION. *TR
NHTSA ODI #10227552
155,000 miles · Apr 21, 2008
Electrical System
-GAUGES ON DASH LOOSE POWER WHILE DRIVING -WARNING LIGHTS AND MESSAGES LIGHT UP ON INFORMATION CLUSTER -OFTEN CAR WILL NOT CRANK ENGINE WHEN ATTEMPTING TO START, BANGING ON DASH WILL CAUSE GAUGES TO WORK, AND THEN CAR WILL START. SEVERAL TIMES CAR WILL START AND DIE AFTER A FEW SECONDS, AFTER MULTIPLE ATTEMPTS, CAR WILL NOT S…
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-GAUGES ON DASH LOOSE POWER WHILE DRIVING -WARNING LIGHTS AND MESSAGES LIGHT UP ON INFORMATION CLUSTER -OFTEN CAR WILL NOT CRANK ENGINE WHEN ATTEMPTING TO START, BANGING ON DASH WILL CAUSE GAUGES TO WORK, AND THEN CAR WILL START. SEVERAL TIMES CAR WILL START AND DIE AFTER A FEW SECONDS, AFTER MULTIPLE ATTEMPTS, CAR WILL NOT START FOR SEVERAL HOURS, LEAVING FAMILY STRANDED WITH NO TRANSPORTATION. *TR
NHTSA ODI #10225301
60,000 miles · Oct 15, 2007
Electrical System
ON A REGULAR BASIS, VAN WILL NOT REMAIN RUNNING. START VEHICLE AND IT STALLS IMMEDIATELY. IT WILL DO THIS FOR 5-6 STARTS, THEN WILL NOT EVEN TURN OVER. ALL GAUGES GO TO ZERO, NO DIGITAL ODOMETER, ETC. IF LEFT FOR A FEW HOURS, WILL START AGAIN. SOMETIMES GAUGES ZERO OUT WHILE DRIVING. USUALLY, TAPPING ON THE DASH HARD WILL RE…
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ON A REGULAR BASIS, VAN WILL NOT REMAIN RUNNING. START VEHICLE AND IT STALLS IMMEDIATELY. IT WILL DO THIS FOR 5-6 STARTS, THEN WILL NOT EVEN TURN OVER. ALL GAUGES GO TO ZERO, NO DIGITAL ODOMETER, ETC. IF LEFT FOR A FEW HOURS, WILL START AGAIN. SOMETIMES GAUGES ZERO OUT WHILE DRIVING. USUALLY, TAPPING ON THE DASH HARD WILL RETURN THEM TO OPERATING POSITION. BUT NOT ALWAYS. HAVE BEEN TOLD THIS IS ANYTHING FROM ALARM SYSTEM, MAIN COMPUTER, AFTERMARKET AUTOMATIC STARTER SHUTTING DOWN ALARM. ONE DEALER REPLACED STARTER FOR +$300. DID NOT FIX PROBLEM. THIS IS A HUGE PROBLEM WITH A LOT OF THESE VANS, AS I CAN SEE BY READING ON THE INTERNET, AND THIS SITE. THIS IS AN ONGOING PROBLEM FOR 3+ YEARS. NO SOLUTION. *TR
NHTSA ODI #10205672
126,060 miles · Sep 19, 2007
Electrical System
ON INTERMITTENT OCCASIONS THE MINIVAN WILL NOT START. IT WILL RUN FOR A COUPLE OF SECONDS THEN STALL. AFTER 3-5 ATTEMPTS AT STARTING, IT WILL DO NOTHING AT ALL, NOT EVEN TURN OVER, BUT ALL THE GAUGES WORK. THIS EVENT DOES NOT GENERATE AN ERROR CODE. AFTER RETURNING TO THE VEHICLE AN HOUR OR TWO LATER THE CAR STARTS NORMALLY …
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ON INTERMITTENT OCCASIONS THE MINIVAN WILL NOT START. IT WILL RUN FOR A COUPLE OF SECONDS THEN STALL. AFTER 3-5 ATTEMPTS AT STARTING, IT WILL DO NOTHING AT ALL, NOT EVEN TURN OVER, BUT ALL THE GAUGES WORK. THIS EVENT DOES NOT GENERATE AN ERROR CODE. AFTER RETURNING TO THE VEHICLE AN HOUR OR TWO LATER THE CAR STARTS NORMALLY AND WILL BE FINE FOR DAYS. SERVICE TECH'S ARE UNABLE TO DIAGNOSE THE PROBLEM - BATTERY, FUSES, STARTER, ARE ALL FINE. *JB
NHTSA ODI #10203459
66,984 miles · Nov 20, 2006
Electrical System
VEHICLE IGNITION CYLINDER FAILED 10/28/06. REPLACED 5/23/06. ALL SERVICE DONE BY SELLER MIDWEST MOBILITY, INC. 437 WISE ROAD SCHAUMBURG, IL 60193. CONSUMER RECHARGED FOR MULTIPLE REPLACEMENT OF SAME ITEM, EVEN THOUGH VEHICLE UNDER EXTENDED WARRANTY AND PURCHASED 4/18/05. *JB
NHTSA ODI #10173885
Mileage unknown · Oct 11, 2006
Electrical System
MY COMPLAINT IS VIRTUALLY IDENTICAL TO A PREVIOUS ONE, NUMBERED 10167790. MY CAR WILL START, RUN FOR A FEW SECONDS, THEN SHUT OFF. AFTER A FEW TRIES, IT WON'T TURN OVER AT ALL. THIS HAPPENS AT RANDOM TIMES. IT'S A GAMBLE AS TO WHETHER THE CAR WILL START OR NOT, WHEN I GO OUT. IT SEEMS TO HAVE SOMETHING TO DO WITH THE THEF…
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MY COMPLAINT IS VIRTUALLY IDENTICAL TO A PREVIOUS ONE, NUMBERED 10167790. MY CAR WILL START, RUN FOR A FEW SECONDS, THEN SHUT OFF. AFTER A FEW TRIES, IT WON'T TURN OVER AT ALL. THIS HAPPENS AT RANDOM TIMES. IT'S A GAMBLE AS TO WHETHER THE CAR WILL START OR NOT, WHEN I GO OUT. IT SEEMS TO HAVE SOMETHING TO DO WITH THE THEFT DETERRENT SYSTEM, BECAUSE I BELIEVE THE LAST TWO TIME THIS HAPPENED, PRIOR TO THIS HAPPENING, NY CAR ALARM WOULD SET ITSELF OFF, WHEN OPENING THE DOOR. *NM
NHTSA ODI #10170583
Mileage unknown · Oct 11, 2006
Electrical System
WHEN TRYING TO START IT WILL RUN FOR A FEW SECONDS THEN CUT OFF, AFTER A FEW TRIES IT WON'T EVEN TURN OVER. AFTER ABOUT AN HOUR IT MIGHT START AND IT MIGHT NOT. I TOOK IT TO THE CHRYSLER DEALERSHIP NEARBY AND THEY WOULDN'T EVEN LOOK AT MY CAR, BECAUSE IT HAD OVER 100K MILES. BUT WITH ADDITIONAL QUESTIONS, THEY CONFESSED THAT THE…
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WHEN TRYING TO START IT WILL RUN FOR A FEW SECONDS THEN CUT OFF, AFTER A FEW TRIES IT WON'T EVEN TURN OVER. AFTER ABOUT AN HOUR IT MIGHT START AND IT MIGHT NOT. I TOOK IT TO THE CHRYSLER DEALERSHIP NEARBY AND THEY WOULDN'T EVEN LOOK AT MY CAR, BECAUSE IT HAD OVER 100K MILES. BUT WITH ADDITIONAL QUESTIONS, THEY CONFESSED THAT THEY COULD PUT A LOT OF HOURS AND PARTS INTO THE VAN, AND STILL NOT FIX THE PROBLEM. *JB
NHTSA ODI #10170528
132,000 miles · Sep 10, 2006
Electrical System
WHEN TRYING TO START IT WILL RUN FOR A FEW SECONDS THEN CUT OFF, AFTER A FEW TRIES IT WON'T EVEN TURN OVER. AFTER ABOUT AN HOUR IT MIGHT START AND IT MIGHT NOT. I HAVE TAKEN IT TO THE CHRYSLER DEALERSHIP NEARBY AND SPENT AROUND $1,400 DOLLARS JUST TO GET IT HOME AND THE NEXT DAY IT DOES THE SAME THING ALL OVER AGAIN. *JB
NHTSA ODI #10167790
166,000 miles · Jul 24, 2006
Electrical System
DT*: THE CONTACT STATED, WHEN TRYING TO START THE VEHICLE, THE ENGINE TURNS OVER, RUNS FOR A FEW SECONDS, THEN SHUTS OFF. AFTER A FEW MINUTES TO AN HOUR, THE VEHICLE WILL RESTART AND CONTINUE TO RUN. THE GAUGES ON THE INSTRUMENT PANEL DO NOT OPERATE AT TIMES. THE DEALER CAN NOT DETERMINE THE CAUSE OF THE PROBLEM NOR DIAGNOSTIC T…
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DT*: THE CONTACT STATED, WHEN TRYING TO START THE VEHICLE, THE ENGINE TURNS OVER, RUNS FOR A FEW SECONDS, THEN SHUTS OFF. AFTER A FEW MINUTES TO AN HOUR, THE VEHICLE WILL RESTART AND CONTINUE TO RUN. THE GAUGES ON THE INSTRUMENT PANEL DO NOT OPERATE AT TIMES. THE DEALER CAN NOT DETERMINE THE CAUSE OF THE PROBLEM NOR DIAGNOSTIC TESTING HAS NOT REGISTERED ANY CODES.
NHTSA ODI #10163289
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available