NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
210 reports64,800 miles · Jul 16, 2007
Power Train
TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. ON JUNE 25, 2007, WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SEVERAL TIMES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND WILL COST BETWEEN $1,500-$2,300. THE VIN, PURCHA…
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TL*THE CONTACT OWNS A 2002 CHRYSLER SEBRING. ON JUNE 25, 2007, WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SEVERAL TIMES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND WILL COST BETWEEN $1,500-$2,300. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 64,800.
NHTSA ODI #10196420
105,800 miles · Jun 14, 2007
Suspension
RIGHT REAR TOP STRUT MOUNT BECAME NOISY/CREAKING/THUMPS) DURING THE WINTER. 2 WEEKS AGO WHILE DRIVING HOME WE HEARD EXCESSIVE NOISE/CREAKING/THUMPING FROM RIGHT REAR. WHILE DRIVING TO WORK THE NEXT DAY NOISE WAS EVEN LOUDER. UPON INSPECTION I FOUND THE SHOCK HAD DROPPED THROUGH THE MOUNT AND WERE WEDGED IN THE COIL. TEMPORARILY …
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RIGHT REAR TOP STRUT MOUNT BECAME NOISY/CREAKING/THUMPS) DURING THE WINTER. 2 WEEKS AGO WHILE DRIVING HOME WE HEARD EXCESSIVE NOISE/CREAKING/THUMPING FROM RIGHT REAR. WHILE DRIVING TO WORK THE NEXT DAY NOISE WAS EVEN LOUDER. UPON INSPECTION I FOUND THE SHOCK HAD DROPPED THROUGH THE MOUNT AND WERE WEDGED IN THE COIL. TEMPORARILY PUSHED IT BACK UP, PURCHASED A NEW MOUNT FROM DEALER WHICH WAS INSTALLED. OLD MOUNT, ALUMINUM), HAD COMPLETELY DETERIORATED. NOW THE LEFT SIDE WAS GETTING LOUDER. WILL REPLACE BEFORE SHOCK DAMAGE AS WELL. *AK
NHTSA ODI #10193405
56,945 miles · May 24, 2007
Suspension
DRIVING 5 MILE P/HR (LUCKILY) UPPER CONTROL / ARM BAL JOINT, LEFT REAR, CRACKED, SEPARATED...TIRE FELL OFF TBD (PROBABLY REPLACE BOTH PARTS OR MORE DEPENDING ON EXTENT OF RESIDUAL DAMAGE.
NHTSA ODI #10191696
22,799 miles · May 22, 2007
Electrical SystemEquipment
IN 12/2001 I PURCHASED A 2002 CHRYSLER SEBRING LXI AND DISCOVERED THE INTERIOR LIGHTS BLINKED. I REPORTED TO THE DEALER, WHO NEGLECTED TO REPAIR THE PROBLEM. ON APRIL 26, 2007 THE RADIO INTERMITTENTLY STOPPED OPERATING AND BEGAN TO BLINK EVEN WHILE TURNING OFF AND/OR NOT OPERATING THE VEHICLE. I TOOK IT TO THE DEALER ON 05/…
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IN 12/2001 I PURCHASED A 2002 CHRYSLER SEBRING LXI AND DISCOVERED THE INTERIOR LIGHTS BLINKED. I REPORTED TO THE DEALER, WHO NEGLECTED TO REPAIR THE PROBLEM. ON APRIL 26, 2007 THE RADIO INTERMITTENTLY STOPPED OPERATING AND BEGAN TO BLINK EVEN WHILE TURNING OFF AND/OR NOT OPERATING THE VEHICLE. I TOOK IT TO THE DEALER ON 05/18/07 FOR DIAGNOSIS AND REPAIR, AND AS IT TURNED OUT THE RADIO WAS CAUSING THE INTERIOR LIGHT TO BLINK. ONCE THE RADIO WAS REPLACED THE INTERIOR LIGHTS NO LONGER BLINKED. THE PROBLEM WITH THE RADIO WAS ELECTRONICALLY BACK FEEDING INTO THE ELECTRICAL SYSTEMS , CAUSING THE RADIO AND EVERYTHING IT BACK FEED INTO TO BECOME CHARGED BY THE BATTERY AND ON CONSTANTLY. THIS WAS A SERIOUS FIRE HAZARD WHILE THE CAR WAS PARKED IN MY GARAGE. THIS WAS A PROBLEM CHRYSLER WAS AWARE OF BY ISSUANCE OF THEIR TECHNICAL SERVICE BULLETIN #08-026-01 DATED 12/14/01 FOR 2001-2002 SEBRING/SEBRING CONVERTIBLE/STRATUS AND 2002 LIBERTY. CHRYSLER REFUSED TO TAKE RESPONSIBILITY FOR THE PROBLEM EVEN THOUGH THEY KNEW THE PROBLEM EXISTED. OTHER THAN THE INTERIOR LIGHTS BLINKING, THE ELECTRICAL PROBLEM DID NOT BECOME EVIDENT UNTIL APRIL 26, 2007. I WAS LEFT TO PAY FOR FACTORY DEFECTIVE EQUIPMENT. IT TOOK THIS PROBLEM 5 YEARS TO SURFACE, BUT IT HAS THE POTENTIAL TO CAUSE A GREAT DEAL OF DAMAGES TO THE VEHICLES AND PERSONAL PROPERTY AS WELL AS CAUSE SERIOUS INJURIES OR DEATH BY FIRE. PLEASE HELP ME AND ANYONE ELSE WHO OWN THESE VEHICLES.*AK
NHTSA ODI #10191418
Mileage unknown · May 15, 2007
Suspension
LOUD CLANGING NOISE FROM REAR. MECHANIC ADVISED THAT BOTH BOTH STRUTS AND SHOCKS WERE BROKEN AND NEEDED REPLACEMENT. ESTIMATED $600.00 . *AK
NHTSA ODI #10190845
Mileage unknown · May 4, 2007
Steering
PROBLEMS WITH THE FRONT END, STEERING. IT LOCKS UP AND BECOMES VERY TIGHT THEN VERY LOOSE. I WAS TOLD POSSIBLY RACK-AND-PINION BY A MECHANIC. AFTER LOOKING AT THESE COMPLAINTS ON THE WEB SITE, I'M AFRAID TO DRIVE IT. I HAVE 2002 SEBRING W/87,000 MILES. I WILL HAVE IT CHECKED OUT MONDAY FOR SURE. HOW DO I GET CHRYSLER TO FIX THIS…
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PROBLEMS WITH THE FRONT END, STEERING. IT LOCKS UP AND BECOMES VERY TIGHT THEN VERY LOOSE. I WAS TOLD POSSIBLY RACK-AND-PINION BY A MECHANIC. AFTER LOOKING AT THESE COMPLAINTS ON THE WEB SITE, I'M AFRAID TO DRIVE IT. I HAVE 2002 SEBRING W/87,000 MILES. I WILL HAVE IT CHECKED OUT MONDAY FOR SURE. HOW DO I GET CHRYSLER TO FIX THIS? *JB
NHTSA ODI #10189822
51,240 miles · Apr 24, 2007
Engine And Engine Cooling
THE WATER OUTLET HOUSING ON A CHRYSLER SEBRING 2.7L ENGINE YEAR 2002. ACCORDING TO THE PARTS PERSONNEL, THERE IS A LARGE NUMBER OF FAILURES REGARDING THIS SPECIFIC HOUSING WHICH CAUSES OVERHEATING ETC. *JB
NHTSA ODI #10188760
70,350 miles · Apr 23, 2007
Power Train
AUTOMATIC TRANSMISSION HAS BEEN JERKING HARD WHEN SHIFTING TO 5TH GEAR SINCE THE PURCHASE OF THE CAR. WHEN REPORTED TO THE SERVICE DEPARTMENT, THE RESPONSE WAS THERE IS NO PROBLEM. CHECK ENGINE LIGHT WOULD LINGER ON INTERMITTENTLY BUT NO CODE RETURNED. AT 70,350 MILES, THE CHECK ENGINE LIGHT CAME ON, WHEN SHIFTED FROM PARK TO RE…
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AUTOMATIC TRANSMISSION HAS BEEN JERKING HARD WHEN SHIFTING TO 5TH GEAR SINCE THE PURCHASE OF THE CAR. WHEN REPORTED TO THE SERVICE DEPARTMENT, THE RESPONSE WAS THERE IS NO PROBLEM. CHECK ENGINE LIGHT WOULD LINGER ON INTERMITTENTLY BUT NO CODE RETURNED. AT 70,350 MILES, THE CHECK ENGINE LIGHT CAME ON, WHEN SHIFTED FROM PARK TO REVERSE AND NEUTRAL TO DRIVE, THE CAR JERKS HARD AND THE TRANSMISSION WILL NOT SHIFT OUT OF FIRST GEAR. IMMEDIATELY TOOK IT TO AN AUTO SHOP (SPEEDY AUTO) AND LEFT THE CAR FOR TWO DAYS. THE CHECK ENGINE LIGHT WAS STILL ON BUT THE TRANSMISSION SHIFTED FINE. NO CODE AVAILABLE. PROBLEM WAS CLEAR FOR 3 DAYS THEN RECURRED. AFTER THE CAR SAT FOR OVER 12 HOURS, THE LIGHT WENT OUT AND CAR SHIFTED FINE. THE LIGHT HAS NOW BEEN ON FOR 8 DAYS AND STILL JERKS WHEN SHIFTING FROM PARK TO REVERSE AND NEUTRAL TO DRIVE. *TR
NHTSA ODI #10188561
73,000 miles · Apr 7, 2007
Engine And Engine Cooling
I PURCHASED THE 2002 CHRYSLER SEBRING LX SEDAN IN OCTOBER 2003 USED WITH 43,000 MILES. I HAD RECEIVED FREE OIL CHANGES FROM THE DEALERSHIP WHERE I PURCHASED THE CAR FOR TWO YEARS. I DID NOT RECEIVE ALL OF THE OIL CHANGES FOR THE TWO YEARS, BUT OIL WAS CHANGED ON A REGULAR BASIS. IN OCTOBER 2005 I WAS ON MY WAY HOME FOR THE WEEK…
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I PURCHASED THE 2002 CHRYSLER SEBRING LX SEDAN IN OCTOBER 2003 USED WITH 43,000 MILES. I HAD RECEIVED FREE OIL CHANGES FROM THE DEALERSHIP WHERE I PURCHASED THE CAR FOR TWO YEARS. I DID NOT RECEIVE ALL OF THE OIL CHANGES FOR THE TWO YEARS, BUT OIL WAS CHANGED ON A REGULAR BASIS. IN OCTOBER 2005 I WAS ON MY WAY HOME FOR THE WEEKEND WHEN I NOTICED A LOUD KNOCKING NOISE COMING FROM THE ENGINE. I PULLED OFF THE INTERSTATE ,AND AS SOON AS I STOPPED, THE ENGINE DIED. I WAITED ABOUT TEN MINUTES AND RESTARTED THE ENGINE. I DROVE TO A GAS STATION AND CHECKED THE OIL, NO OIL. I PLACED TWO QUARTS OF OIL IN THE ENGINE AND DROVE HOME. OVER THE LAST 1 1/2 YEARS I HAD FOUR MECHANICS, INCLUDING CHRYSLER MECHANICS, TELL ME THAT IT NEEDED A NEW ENGINE DUE TO OIL SLUDGE IN THE ENGINE. I HAVE BEEN PAYING ON THIS VEHICLE FOR OVER THREE YEARS, AND ONLY BEEN ABLE TO DRIVE IT FOR ABOUT TWO YEARS, I STILL OWE $5500.00 ON THE VEHICLE, AND AM NOT ABLE TO DRIVE. IF THIS WAS TO HAPPEN TO A PERSON IN THE RIGHT SITUATIONS IT COULD BE DEVASTATING, AND LIVES COULD BE LOST. CHRYSLER STATED IT WAS A PROBLEM WITH PEOPLE NOT TAKING CARE OF THEIR VEHICLES, BUT THEY WERE AWARE THAT THERE WAS A PROBLEM WITH THE OIL RETURN HEATING UP THE OIL TOO FAST AND CAUSING THE OIL TO SLUDGE. TOYOTA, AUDI, VOLKSWAGEN HAVE ALL HAD SIMILAR PROBLEMS, BUT THEY H OWNED UP TO THEM. THESE COMPLAINTS WERE BECOMING MORE NUMEROUS, AND WERE STARTING TO COME IN MORE DANGEROUS SITUATIONS, HOW LONG WILL THIS GO ON BEFORE SOMEBODY WAS ACTUALLY INJURED? I AM PERSONALLY OUT OF A LOT OF MONEY, AND WILL BE OUT OF THIS MONEY FOR AT LEAST 2 MORE YEARS, UNLESS I RUN INTO A WINNING LOTTERY TICKET TO PURCHASE A NEW ENGINE. EVERY BODY WAS MAKING MONEY OFF OF THESE ENGINES, EXCEPT THE CONSUMER. I KNOW IT SOUNDS BAD, BUT I HOPE SOMEBODY SOMEWHERE WILL GIVE THEIR LIFE TO GIVE YOU THE HINT THAT SOMETHING NEEDS TO BE DONE FOR THESE 2.7 LITER V6 ENGINES IN THE SEBRINGS. *AK
NHTSA ODI #10187240
64,000 miles · Mar 20, 2007
Engine And Engine Cooling
MY 2002 CHRYSLERSEBRING WAS SITTING IN THE SHOP RIGHT NOW GETTUNG A NEW TIMING CHAIN AT 64,000 MILES. MY OUTSIDE EXTENDED WARRANTY WILL NOT COVER A NEW ENGINGE BECAUSE THEY KNOW THAT CHRYSLER HAS THIS AS A DEFECT. IT'S NOT RIGHT, AND CHRYSLER SHOULD BE HELD ACCOUNTABLE. WE ALL HAVE HAD THE SAME EXACT ISSUE.*AK
NHTSA ODI #10185707
Official recalls
2Jun 3, 2016
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
Jun 2, 2015
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗