2002 Chrysler Sebring

ON 2/5/05 CAR STARTED TO VIBRATE EVERY TIME I APPLIED THE BRAKE. I TOOK THE CAR TO THE DEALER 2/8/05. THE REP CALLED TO SAY THE CAR NEEDED BRAKE PADS AND THAT THE ROTORS COULD NOT BE TURNED BECAUSE THE PROBLEM HAD GONE ON TOO LONG. WHEN ASKED WHAT PROBLEM HE INDICATED THAT THE BRAKES HAD BEEN SCRAPING. I TOLD HIM THAT WAS NOT TRUE. HE THEN INDICATED THAT THE ROTORS WERE WARPED AND THAT A LOT OF SEBRINGS AND 300 M'S CAME IN FOR WARPED ROTORS. I ASKED IF THAT WERE NOT AN INDICATION THAT THE ROTORS WERE DEFECTIVE. HE ANSWERED, WELL YES AND NO. ON A CAR WITH LESS THAN 40,000 MILES, THE BRAKES AND ROTORS WERE REPLACED. MY TICKET ONLY SHOWS THAT THEY WERE REPLACED. IF THE DEALER DOES NOT REPORT POTENTIAL PROBLEMS TO THE MANUFACTURER HOW CAN CONSUMERS BE SAFE. WARPED ROTORS COULD COMPROMISE THE ABS SYSTEM AND BRING GREAT BODILY HARM TO THE DRIVER, PASSENGERS, AND ANYONE HIT BY THE VEHICLE. *JB

STEERING COLUMN MAKES A CREAKING SOUND LIKE A DOOR HINGE WHEN TURNING LEFT OR RIGHT WITH THE STEERING WHEEL, EVEN IF MOVED WHILE AUTO IS PARKED AND MAKES THIS NOISE ALSO WHEN BRAKING. THE DEALERSHIP WAS NOTIFIED DURING A RECENT OIL CHANGED ON 1/13/05 AND ONLY CHECKED BRAKES AND DID NOT LISTEN TO ME AND CHECK THE TIE ROD OR STEERING COLUMN FOR NOISE. THIS OCCURS EVERY TIME THE VEHICLE IS DRIVEN. *JB

A KNOCKING NOISE STARTED COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING. THE DRIVER NOTICED, WHILE STEERING,THAT STEERING WHEEL FAILED TO TURNED ON ITS OWN. THE DRIVER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RACK AND PINION STEERING NEEDED TO BE REPLACED DUE TO SOLENOID SWITCH. *AK

I WAS DRIVING ON THE FREEWAY IN A CONSTRUCTION ZONE. MY CAR STARTED ACCELERATING AND THEN THE ENGINE JUST STOPPED. IT WAS DURING RUSH HOUR TRAFFIC, AND DUE TO THE CONSTRUCTION THERE WAS NOWHERE FOR ME TO AVOID THE ONGOING TRAFFIC. A NICE GENTLEMAN ASSISTED ME TO THE OFF RAMP. I TOOK MY CAR TO THE NEAREST MECHANIC (TUNEX). THEY SHARED WITH ME THAT I WOULD NEED TO TOW THE CAR TO THE DEALER SO THAT MY WARRANTY WOULD COVER THE PROBLEM. I NEEDED A NEW ENGINE. THE DEALER IS REFUSING TO COVER MY CAR, EVEN THOUGH I HAVE OIL CHANGE RECORDS AND MY MECHANIC WENT PERSONALLY TO THE DEALERSHIP, WHERE HIS COUSIN WORKS, AND TESTIFIED TO MY REGULAR MAINTENANCE. THE CAR IS SITTING IN MY GARAGE PENDING ARBITRATION. *JB

AIRBAG/CLOCK SPRING BROKE WHILE MAKING A RIGHT HAND TURN INTO A PARKING SPACE. THIS FAILURE MADE THE AIRBAG LIGHT COME ON AND THE STEERING TO MAKE A CLICKING SOUND WHILE TURNING. I CONTACTED THE SELLING DEALERSHIP AND WAS ADVISED TO BRING THE CAR IN AS SOON AS I COULD. THE AIRBAG COULD DEPLOY ON IT'S OWN OR MAY NOT DEPLOY IN CASE OF A COLLISION. I TOOK THE CAR TO THE DEALERSHIP FOR REPAIRS. I FOUND TECHNICAL SERVICE BULLETIN #0801001 AND #1900702 PERTAINING TO THIS PROBLEM AND NOTIFIED THE DEALERSHIP. THE DEALERSHIP REPAIRED THE CAR WHICH I PURCHASED NEW LESS THAN 2 YEARS AGO, BUT IS OUT OF WARRANTY BECAUSE OF MILEAGE. I WAS CHARGED FOR THE REPAIRS. I THINK A SAFETY ISSUE, SUCH AS THIS, WHICH IS KNOWN ABOUT, SHOULD BE COVERED UNDER POLICY BY THE MANUFACTURER. *JB