TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINT DETACHED FROM THE SOCKET WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE LOWER BALL JOINT NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09E056000 (SU…
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TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER SIDE BALL JOINT DETACHED FROM THE SOCKET WHILE THE CONTACT WAS DRIVING. THE DEALER DIAGNOSED THAT THE LOWER BALL JOINT NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE MANUFACTURER REFUSED TO COVER THE REPAIRS. THE MANUFACTURER PROPOSED THAT THE CONTACT PAY 50 PERCENT OF THE COST OF THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
NHTSA ODI #10432941
15,000 miles · Feb 5, 2011
Suspension
I WAS BACKING OUT OF A FRIENDS DRIVEWAY IN MY 1997 CHRYSLER SEBRING CONVERTIBLE WHEN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND A GRINDING SOUND. WHEN I GOT OUT TO LOOK, IT TURNS OUT THAT THE FRONT LOWER BALL JOINT ASSEMBLY BROKE IN HALF BY THE FRONT HUB ASSEMBLY. I THEN CALLED A TOW TRUCK TO HAVE MY VEHICLE TOWED AND WHEN THE T…
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I WAS BACKING OUT OF A FRIENDS DRIVEWAY IN MY 1997 CHRYSLER SEBRING CONVERTIBLE WHEN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND A GRINDING SOUND. WHEN I GOT OUT TO LOOK, IT TURNS OUT THAT THE FRONT LOWER BALL JOINT ASSEMBLY BROKE IN HALF BY THE FRONT HUB ASSEMBLY. I THEN CALLED A TOW TRUCK TO HAVE MY VEHICLE TOWED AND WHEN THE TOW COMPANY CAME THEY INFORMED ME THIS WAS THE 4TH CHRYSLER CONVERTIBLE IN TWO MONTHS THAT THEY HAVE HAD TO TOW WITH THE FRONT LOWER BALL JOINT BREAKING. I THEN DECIDED TO CHECK FOR RECALLS AND IT TURNS OUT THERE ARE 2 RECALLS ON THIS VEHICLE BUT WHEN I CONTACTED THE LOCCAL CHRYSLER DEALERSHIP THEY INFORM ME THAT THERE IS NO RECALL ON MY CAR. HOW CAN THAT BE WHEN YOU LIST THE FOLLOWING RECALLS 04V021000, 09E056000 AND 10E059000 ON YOUR WEBSITE. I AM JUST VERY THANKFUL THAT I WAS NOT DRIVING AT A HIGHER RATE OF SPEED WHEN THIS HAPPENED OR IT COULD HAVE BEEN SERIOUS, LIKE TWO OF THE OTHER ACCIDENTS THAT HAPPENED THE TOW TRUCK DRIVER SHARED WITH ME. TWO OF THE OTHER VEHICLES HE TOWED, THE DRIVERS WERE INJURED WHEN THE BALL JOINT BROKE AND THEY CRASHED.
NHTSA ODI #10380819
172,000 miles · Jul 13, 2010
SuspensionCrash
WHILE DRIVING A1997 CHRYS. SEBRING CONVERTIBLE ACROSS A BRIDGE OVER A LAKE, THE LEFT FRONT BALL JOINT BROKE RESULTING IN LOSS OF CONTROL. I ALMOST DIDN'T STOP BEFORE GOING IN THE WATER. CAR BLOCKED THE HIGHWAY AND A PATROLMAN STAYED WITH ME UNTIL WRECKER ARRIVED . IT DID MAJOR DAMAGE TO FRONT FENDER, PLASTIC BUMPER BRAKES AND …
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WHILE DRIVING A1997 CHRYS. SEBRING CONVERTIBLE ACROSS A BRIDGE OVER A LAKE, THE LEFT FRONT BALL JOINT BROKE RESULTING IN LOSS OF CONTROL. I ALMOST DIDN'T STOP BEFORE GOING IN THE WATER. CAR BLOCKED THE HIGHWAY AND A PATROLMAN STAYED WITH ME UNTIL WRECKER ARRIVED . IT DID MAJOR DAMAGE TO FRONT FENDER, PLASTIC BUMPER BRAKES AND WHEEL. *TR
NHTSA ODI #10343086
135,000 miles · Jul 11, 2007
Suspension
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. ON JULY 9, 2007, WHILE DRIVING 10 MPH, THE CONTROL ARM DETACHED FROM THE VEHICLE. THE FAILURE CAUSED THE AXLE TO FALL OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTROL ARM AND AXLE WERE REPLACED ON JULY 11, 2007 FOR $1,080. THE DEALER…
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TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. ON JULY 9, 2007, WHILE DRIVING 10 MPH, THE CONTROL ARM DETACHED FROM THE VEHICLE. THE FAILURE CAUSED THE AXLE TO FALL OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CONTROL ARM AND AXLE WERE REPLACED ON JULY 11, 2007 FOR $1,080. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM RECALL # 00V421002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGES WERE 135,000.
NHTSA ODI #10196051
150,000 miles · Jul 11, 2005
Suspension
RIGHT FRONT LOWER BALL JOINT FRACTURED AND RIPPED OUT THE DRIVE SHAFT FROM THE TRANSMISSION CAUSING LOSS OF STEERING. A NEW LOWER CONTROL ARM AND DRIVE SHAFT WAS INSTALLED TO CORRECT THE PROBLEM.
NHTSA ODI #10128386
Mileage unknown · Jul 1, 2005
Suspension
IT'S A CONSTANT RATTLE NOISY AT THE FRONT OF THE CAR, WHEN WE BOUGTH THE CAR AND START DRIVING IT WE NOTICE THE NOISY WE TOOK THE CAR TO THE DEALER AND THEY SAID THEY DIDN'T FOUND ANYTHING, DIDN'T DROVE THE CAR FOR THE LAST TWO YEARS, MOVE TO DC, START DRIVING THE CAR AGAIN AND THE RATTLE GETTING WORST I TOOK THE CAR TO A MECHAN…
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IT'S A CONSTANT RATTLE NOISY AT THE FRONT OF THE CAR, WHEN WE BOUGTH THE CAR AND START DRIVING IT WE NOTICE THE NOISY WE TOOK THE CAR TO THE DEALER AND THEY SAID THEY DIDN'T FOUND ANYTHING, DIDN'T DROVE THE CAR FOR THE LAST TWO YEARS, MOVE TO DC, START DRIVING THE CAR AGAIN AND THE RATTLE GETTING WORST I TOOK THE CAR TO A MECHANIC AND THEY SAID THEY FIX THE CAR I PAID ALMOST $900.00 AND THE PROBLEM STILL THERE, I TOOK THE CAR TO THE MECHANIC 1 MONTH AFTER THEY FIXED, THE INVOICE SAID 90 DAYS WARRANTY, NOW THEY SAID IT'S PROBABLY ANOTHER PROBLEM, IT'S THE SAME PROBLEM SAME NOISY. I JUST WANT MY CAR FIXED, FOR WHAT I PAID.
NHTSA ODI #10127244
70,000 miles · Dec 10, 2004
Suspension
FRONT LOWER BALL JOINT FAILED WHILE DRIVING. *AK
NHTSA ODI #10102581
56,000 miles · Dec 10, 2004
SuspensionInjury
MAKING LEFT HAND TURN DRIVER SIDE WHEEL COLLAPSED. *AK
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
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