NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
326 reports70,000 miles · May 1, 2014
Electronic Stability Control (esc)Engine And Engine CoolingSteering
WHILE DRIVING APPROXIMATELY 35 MPH, CAR LOST POWER AND STEERING BECAME VERY DIFFICULT. AFTER REACHING A STOP I PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. THIS HAS NOW HAPPENED ON 5 SEPARATE OCCASIONS, WITH CHILDREN IN THE VEHICLE. DEALERSHIP SERVICE WAS NOT HELPFUL IN REMEDYING THIS PROBLEM. ADDITIONALLY, DESPITE RECAL…
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WHILE DRIVING APPROXIMATELY 35 MPH, CAR LOST POWER AND STEERING BECAME VERY DIFFICULT. AFTER REACHING A STOP I PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. THIS HAS NOW HAPPENED ON 5 SEPARATE OCCASIONS, WITH CHILDREN IN THE VEHICLE. DEALERSHIP SERVICE WAS NOT HELPFUL IN REMEDYING THIS PROBLEM. ADDITIONALLY, DESPITE RECALLS FOR THIS PROBLEM IN PREVIOUS YEARS, THERE IS NO APPARENT SOLUTION FOR THIS. THIS PROBLEM HAS OCCURRED BOTH IN MY NEIGHBORHOOD AND ON SURFACE STREETS, WHICH MAKE THIS A SIGNIFICANT SAFETY HAZARD AS THERE IS MINIMAL (IF ANY) OPPORTUNITY TO GET THE VEHICLE TO A SAFE LOCATION TO RE-START. I HAVE HAD REGULAR SERVICE TO THE VEHICLE AND IT HAS BEEN USED PRIMARILY FOR WORK AND ERRANDS. HOWEVER, THE MOTOR MOUNTS HAVE HAD TO BE REPLACED 3 TIMES AND THIS LATEST ISSUE HAS COMPOUNDED THE PROBLEM. *TR
NHTSA ODI #10585882
80,000 miles · Apr 23, 2014
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED TWO YEARS PRIOR UNDER NHTSA CAMPAIGN …
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND THE POWER TRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED TWO YEARS PRIOR UNDER NHTSA CAMPAIGN ID NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80000.
NHTSA ODI #10584434
50,000 miles · Apr 9, 2014
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO VIBRATE AND FAILED TO SHIFT PROPERLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROX…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO VIBRATE AND FAILED TO SHIFT PROPERLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10578568
80,000 miles · Apr 8, 2014
Power Train
WHEN THE GAS GAUGE GOES DOWN TO A HALF A TANK THE GAGE GOES ALL THE WAY TO EMPTY. VERY ANNOYING BECAUSE I HAVE NO IDEA HOW MUCH GAS I REALLY HAVE. THEN WHEN I TRY TO FILL IT UP IT TAKE ABOUT 15 MINUTES TO GET $20.00 WORTH OF GAS IN THE TANK. IT WILL ONLY TAKE ABOUT 25 CENTS AT A TIME BEFORE THE GAS PUMP SHUTTS OFF AND I HAVE TO…
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WHEN THE GAS GAUGE GOES DOWN TO A HALF A TANK THE GAGE GOES ALL THE WAY TO EMPTY. VERY ANNOYING BECAUSE I HAVE NO IDEA HOW MUCH GAS I REALLY HAVE. THEN WHEN I TRY TO FILL IT UP IT TAKE ABOUT 15 MINUTES TO GET $20.00 WORTH OF GAS IN THE TANK. IT WILL ONLY TAKE ABOUT 25 CENTS AT A TIME BEFORE THE GAS PUMP SHUTTS OFF AND I HAVE TO WAIT A COUPLE SECONDS FOR THE GAS TO GO DOWN THE FILLER TUBE. ALSO I HAVE HAD PROBLEMS WITH THE MOTOR MOUNTS. THEY SEEM TO KEEP BREAKING. THESE PROBLEMS SEEM TO BE ALL OVER THE INTERNET. MY PROBLEM IS NOT ISOLATED. *TR
NHTSA ODI #10578390
Mileage unknown · Apr 8, 2014
Engine
WHEN WE EXIT THE HIGHWAY THE CARS STALLS AND SOMETIMES EVEN LUNGES. WE HAVE TAKEN THE CAR TO 2 DIFFERENT MECHANICS AND THEY SAY THERE ISN'T ANYTHING TO FIX. CHRYSLER EVEN SAID THERE ISN'T ANYTHING THEY CAN DO. I FEEL THIS A MAJOR SAFETY ISSUE BECAUSE WHEN THIS HAS HAPPENED TO ME I'VE HAD MY GRANDSON WITH ME AND IT TOOK 4 TRIES…
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WHEN WE EXIT THE HIGHWAY THE CARS STALLS AND SOMETIMES EVEN LUNGES. WE HAVE TAKEN THE CAR TO 2 DIFFERENT MECHANICS AND THEY SAY THERE ISN'T ANYTHING TO FIX. CHRYSLER EVEN SAID THERE ISN'T ANYTHING THEY CAN DO. I FEEL THIS A MAJOR SAFETY ISSUE BECAUSE WHEN THIS HAS HAPPENED TO ME I'VE HAD MY GRANDSON WITH ME AND IT TOOK 4 TRIES TO GET THE CAR TO START AGAIN. ALSO WHEN DRIVING IN RUSH HOUR TRAFFIC THE TRAFFIC CAN STOP SUDDENLY WHICH WILL CAUSE AN ACCIDENT. CHRYSLER HAS FIXED THIS PROBLEM ON EARLIER YEARS OF THIS MODEL, I DON'T THINK THEY WANT TO BE BOTHERED WITH REPAIRING A KNOWN ISSUE ON A VEHICLE THEY NO LONGER MANUFACTURE. *TR
NHTSA ODI #10578370
74,000 miles · Apr 4, 2014
Engine And Engine CoolingPower Train
SECOND TIME THIS HAPPENED IN TWO MONTHS. DRIVING IN DRY, PLEASANT WEATHER CONDITIONS ON RESIDENTIAL ROAD LESS THAN 30 MPH. CAR STALLED--LOST POWER STEERING, BRAKES, ETC. OIL LIGHT DEFINITELY WAS ON. COASTED TO SIDE OF THE ROAD AND TURNED CAR OFF THEN ON. CAR STARTED RIGHT BACK UP. OIL LIGHT WAS OFF NOW. TOOK IT TO A MECHA…
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SECOND TIME THIS HAPPENED IN TWO MONTHS. DRIVING IN DRY, PLEASANT WEATHER CONDITIONS ON RESIDENTIAL ROAD LESS THAN 30 MPH. CAR STALLED--LOST POWER STEERING, BRAKES, ETC. OIL LIGHT DEFINITELY WAS ON. COASTED TO SIDE OF THE ROAD AND TURNED CAR OFF THEN ON. CAR STARTED RIGHT BACK UP. OIL LIGHT WAS OFF NOW. TOOK IT TO A MECHANIC, WHO SAID NO COMPUTER CODE WAS GENERATED, ALTHOUGH THERE WAS AN ABS CODE (WHICH APPEARED TO BE TOTALLY UNRELATED). ELECTRONIC THROTTLE BODY APPEARED CLEAN, BUT TOOK IT APART AND CHECKED IT. THIS IS A DANGEROUS CONDITION SIMILAR TO OTHER STALLING PROBLEMS I HAVE READ ABOUT ON 2004-06 PACIFICAS, AND THAT HAD LED TO A RECALL ON OLDER MODELS. CALLED CHRYSLER RECALL, BUT THEY HAVE NO RECORD ON THIS PROBLEM. WHY WON'T CHRYSLER DO ANYTHING ON THIS ONE? *TR
NHTSA ODI #10577398
64,500 miles · Apr 1, 2014
TiresWheels
WHILE COMING TO A STOP IN A PARKING LOT THE TIRE VALVE STEM BLEW OFF, COMPLETELY DEFLATING THE TIRE. SIX WEEKS LATER THE SAME THING OCCURRED TO ANOTHER WHEEL. IT APPEARS THAT VALVE STEM CORRODED JUST BELOW THE CAP. THE PRESSURE INSIDE THE TIRE THEN BLEW OUT THE SCHROEDER VALVE RESULTING IN A QUICK DEFLATE OF THE TIRE. IF THI…
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WHILE COMING TO A STOP IN A PARKING LOT THE TIRE VALVE STEM BLEW OFF, COMPLETELY DEFLATING THE TIRE. SIX WEEKS LATER THE SAME THING OCCURRED TO ANOTHER WHEEL. IT APPEARS THAT VALVE STEM CORRODED JUST BELOW THE CAP. THE PRESSURE INSIDE THE TIRE THEN BLEW OUT THE SCHROEDER VALVE RESULTING IN A QUICK DEFLATE OF THE TIRE. IF THIS HAD HAPPENED AT HIGHWAY SPEED IT COULD HAVE RESULTED IN LOSS OF STEERING AND POSSIBLE ACCIDENT OR PERSONAL INJURY. BOTH TIRE VALVE STEMS HAVE BEEN REPLACED, BUT NOW WONDERING IF THE REMAINING TWO NEED TO BE REPLACED. SUCH A DESIGN OF THIS PRODUCT IS A POTENTIAL FATAL ACCIDENT WAITING TO HAPPEN. *TR
NHTSA ODI #10576502
85,000 miles · Mar 31, 2014
Electrical System
WHILE DRIVING THE ELECTRICAL PANELS ARE FLUSHING MULTIPLE TIME SOME KIND OF WARNING NOISE SOUND AND THEN THE DASH LIGHT STAYS ON WITH ALL THE LIGHTS STIES ON AND THE ENGINE RUNS MORALLY, WE HAVE TO PULL OVER AND TURN THE ENGINE OFF AND RESTART IT AND AFTER A FEW MILES THE SAME REPEATS AGAIN AND AGAIN, THE DEALER DOSE NOT KNOW …
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WHILE DRIVING THE ELECTRICAL PANELS ARE FLUSHING MULTIPLE TIME SOME KIND OF WARNING NOISE SOUND AND THEN THE DASH LIGHT STAYS ON WITH ALL THE LIGHTS STIES ON AND THE ENGINE RUNS MORALLY, WE HAVE TO PULL OVER AND TURN THE ENGINE OFF AND RESTART IT AND AFTER A FEW MILES THE SAME REPEATS AGAIN AND AGAIN, THE DEALER DOSE NOT KNOW ABOUT IT AND THEY WANTS TO CHANGE MULTIPLE PART TO FIGURE TO FIX THE ISSUE, WHICH IS COSTLY AND EXPENSIVE TOO, AND PLUS WE HAVE TO FIND ANOTHER VEHICLE FOR THE DAILY NEED THAT TAKE KIDS TO SCHOOL AND DAILY GROCERY SHOPPING. IT IS SCARY AND SPECIALLY WHEN THE KIDS ARE IN THE VEHICLE. *TR
NHTSA ODI #10576061
100,000 miles · Mar 31, 2014
Engine
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,0…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 129,000.
NHTSA ODI #10575941
82,000 miles · Mar 17, 2014
SuspensionWheels
OUR 2007 PACIFICA CONTINUES TO HAVE PROBLEMS. ONE CHRYSLER DEALER STATED IT WAS SAFE TO DRIVE AND GOOD TO GO. 2 DAYS LATER STUDS ON TIRE BROKE OFF. OTHER SIDE STUDS WERE LOOSE AND HAD TO BE TIGHTENED. WE TOOK VEHICLE TO ANOTHER CHRYSLER DEALER WHO INSPECTED VEHICLE AND HAD A LIST OF THINGS WRONG INCLUDING ,REAR AND FRONT MOT…
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OUR 2007 PACIFICA CONTINUES TO HAVE PROBLEMS. ONE CHRYSLER DEALER STATED IT WAS SAFE TO DRIVE AND GOOD TO GO. 2 DAYS LATER STUDS ON TIRE BROKE OFF. OTHER SIDE STUDS WERE LOOSE AND HAD TO BE TIGHTENED. WE TOOK VEHICLE TO ANOTHER CHRYSLER DEALER WHO INSPECTED VEHICLE AND HAD A LIST OF THINGS WRONG INCLUDING ,REAR AND FRONT MOTOR MOUNTS BEING BROKE. POWER STEERING FLUID LEAKING, TRANSMISSION LINES LEAKING, REAR BRAKE PADS AND FRONT ROTORS NEED REPLACING AND WHEEL ALIGNMENT RIGHT CAMBER OFF IN FRONT AND REAR ALIGNMENT OFF AND RIGHT TOE IS OFF. THE FIRST DEALER STATED THEY DID A FRONT AND REAR WHEEL ALIGNMENT AND LESS THAN3 WEEKS LATER THE ALIGNMENT IS THAT FAR OFF. SOMETHING RADICALLY WRONG WITH THIS VEHICLE, AND/OR FIRST CHRYSLER DEALER. ALL OF THIS AFTER GOING THROUGH 3 PLUS SETS OF SHOCKS AND 2 TIE ROD ENDS AND NOW ANOTHER WHEEL ALIGNMENT! VERY UNSAFE, VEHICLE WITH STILL UNDIAGNOSED REASON FOR ALL THIS. CHRYSLER INSISTS THE VEHICLE CAN BE REPAIRED. WE DO NOT TRUST THAT STATEMENT ANY LONGER. IT IS OUR BELIEF THAT THIS CAR IS DEFECTIVE. WE BELIEVE SOMETHING IN THE SUSPENSION OR DESIGN IS CAUSING ALL OF THESE PARTS TO CONTINUE BREAKING, AND CONTINUOUS ALIGNMENT,TIRE, BRAKE PROBLEMS. NOW MOTOR MOUNTS AND POWER STEERING, AND TRANSMISSION LEAKS. WE DID NOT GET ANY VALUE FROM THIS CAR PURCHASE. CHRYSLER SHOULD BE HELD RESPONSIBLE FOR THE DEFECTIVE CAR WE ARE STUCK WITH. WE COULD HAVE BEEN INJURED TWICE ALREADY BY TIRES ALMOST FALLING OF CAR. NOW WE NEED TO WORRY ABOUT FIRES FROM LEAKING LINES AND ALSO WORRY ABOUT BROKEN MOTOR MOUNTS. HELP US PLEASE! THIS CAR NEEDS TO BE TAKEN OFF THE ROAD AND WE NEED TO BE REIMBURSED. IN THE MEANTIME WE CANNOT SAFELY DRIVE CAR ANY DISTANCES AS WE WAIT FOR AN ANSWER FROM CHRYSLER CORP. ON WHAT THEY CAN DO FOR US. *TR
NHTSA ODI #10572883
NHTSA investigations
2EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.