2018 Chrysler Pacifica PLUG-IN Hybrid

The car 12v battery drains completely, rendering the vehicle immobile and completely non functional. There has been an electrical burning smell once the car is jump started and driving. I fear there is some kind of short or electrical discharge somewhere that could render the vehicle inoperable or start a fire at my home or while the car is being used. This vehicle has been at the dealer for 7 weeks and they have not found the problem. I have been told that the car has been connected to a computer system that is being "looked into" remotely by Chrysler. They have replaced the battery and the charging management system at my expense. The problems started when the car had 38000 miles and began with the "radio" which controls many other functions of the car constantly rebooting and having corrupted firmware which I was told cannot be fixed, only replaced. I have since been told this unit cannot be ordered at this time.

Picked up Vehicle from Bayside Chrysler Dodge Jeep Ram of Annapolis after we were told the problems were addressed. After driving about 50 miles home parking than driving the Van again about 5 miles, In the center lane of the road driving about 45 mph the van said "Shift to P to start". The van wouldn't accelerate forcing my wife to drift to the shoulder of the road. The van was turned off and attempted to turn back on, but the Van would not turn completely on to drive. After about five minutes the van was able to be restarted and turned on. The check engine light came on, the van was driven to Auto zone to have the check engine light read. "Power Train System - P0BFD" & " Secondary DTC".

WE HAVE A 2018 PACIFICA LIMITED HYBRID. WHILE DRIVING, IT BEEPED, THEN MESSAGE APPEARED TO SAY "SHIFT TO P". THE VAN THEN LOST MOTIVE POWER SHORTLY AFTER. ONCE STOPPED, SHUT DOWN ENGINE THEN RESTARTED, IT WOULD DRIVE AGAIN. THIS ALSO OCCURRED A FEW TIMES WHILE DRIVING ON A FREEWAY, I HAD TO QUICKLY GET TO EMERGENCY LANE/SHOULDER. VERY DANGEROUS SITUATION WITH CARS WHIPPING BY US WHILE WE STOPPED WITH VAN FULL OF KIDS. BUT IT ALWAYS RESTARTED BACK AND WE WERE ABLE TO KEEP GOING. ENGINE LIGHT WOULD STAY ON BUT THEN WOULD DISAPPEAR LATER. WE TOOK IT TO OUR DEALER (FRESNO CHRYSLER JEEP) AND THEY SAID "SOFTWARE ISSUE" AND THAT THEY WILL UPDATE IT. I DIDN'T GET TO TALK TO THE ADVISOR BUT LOOKING AT THE SERVICE BILL - UNCLEAR IF ANYTHING WAS DONE. THEY DROVE IT AROUND FOR 30 MIN AND ENGINE LIGHT DID NOT COME BACK ON. THE VEHICLE ALREADY HAS DONE ALL THE RECALLS PREVIOUSLY. WE TOOK IT HOME - SHORTLY AFTER THIS HAPPENED AGAIN. NOT SURE WHAT CONDITION TRIGGERS IT. MY WIFE WILL TAKE IT BACK TO THE DEALER TODAY AND WILL ASK THEM AT LEAST CHANGE THE 12V BATTERY (NOT SURE IF THAT IS THE REASON BUT PER FORUM DISCUSSION, THIS CAN BE A CULPRIT). THE PROBLEM IT SEEMS IS THAT DEALERS ARE IN THE DARK ABOUT THE PROBLEM AND MOST PROBABLY DONT HAVE CLUE HOW TO ADDRESS IT.

WHILE DRIVING ON A FREEWAY, THE ENGINE STARTED LOSING POWER AND WOULD NOT REACT TO THE GAS PEDAL. IN ADDITION, THE GEAR SHIFT WOULD NOT CHANGE WHEN I TRIED TO CHANGE IT FROM DRIVE TO NEUTRAL. THE CAR WOULD PURPOSELY BE SLOWED DOWN BY THE ENGINE AS IT WAS STUCK IN DRIVE POSITION. THE CREATED A DANGEROUS SITUATION AS IT WAS DIFFICULT TO CONTROL CAR TO MOVE IT INTO THE EMERGENCY LANE. AFTER PULLING OVER, SMOKE STARTED COMING OUT OF THE ENGINE AND VENTS. I WAS THEN UNABLE TO TURN OFF THE ENGINE AS THE POWER BUTTON WOULD NOT REACT WHEN PRESSED. PER THE DEALERSHIP, THE CATALYTIC CONVERTERS WAS CLOGGED AND OVERHEATED SO NEEDED TO BE REPLACED AS WELL AS THE OXYGEN SENSOR. THIS SHOULD NOT HAVE NEEDED TO BE REPAIRED IN A CAR THAT IS ONLY 1.5 YEARS OLD AND CREATED A VERY DANGEROUS SITUATION ON THE FREEWAY.

ON AUGUST 7, WHILE I WAS DRIVING ON A STATE HIGHWAY, AROUND 30 MPH, MY VAN SUDDENLY STOPPED AND WOULD NOT START AGAIN. I WAS STUCK IN THE MIDDLE OF THE ROAD FOR ABOUT 5 MINUTES WHILE THE CAR MADE NOISES AND THE CHECK ENGINE LIGHTS AND OTHER DASHBOARD WARNINGS FLASHED. AFTER A FEW MINUTES I WAS ABLE TO RESTART MY CAR TO MOVE IT TO A SAFE LOCATION. MY "MICROMECHANIC" ENGINE LIGHT READER GAVE ME CODES U0401 AND U0100, LOST COMMUNICATION WITH ECM/PCM AND INVALID DATA RECEIVED FROM ECM/PCM- AND SAID THE CAR WAS UNSAFE TO DRIVE. I HAD IT TOWED TO THE DEALERSHIP. AFTER ABOUT A WEEK, THE DEALERSHIP SAID THEY REBOOTED THE COMPUTER AND TEST DROVE THE CAR ABOUT 15 MILES AND IT WAS WORKING AGAIN. THEY SAID IT WAS SAFE FOR ME TO DRIVE AND HAD ME PICK IT UP. I HAD THE CAR BACK FOR 10 DAYS. ON AUGUST 22, I WAS ATTEMPTING TO LEAVE WORK. THE CAR WAS STATIONARY IN THE PARKING GARAGE. WHEN I STARTED MY CAR, THE SAME THING HAPPENED - IT BEGAN FLASHING AND BEEPING. I WAS UNABLE TO TURN THE CAR OFF OR MOVE THE CAR. WHEN I PUSHED THE IGNITION BUTTON INSTEAD OF TURNING THE CAR OFF IT WOULD RE-CYCLE AND BEGIN BEEPING AGAIN. I RAN THE MICROMECHANIC AND IT GAVE ME THE SAME CODES U0100 AND U0401 DEALING WITH ECM AND PCM. I HAD TO STAY WITH THE CAR 2.5 HOURS TO WAIT FOR THE TOW TRUCK AND THE ENTIRE TIME IT BEEPED AND FLASHED - I WAS UNABLE TO TURN IT OFF. I HAD IT TOWED BACK TO THE SAME DEALERSHIP, WHERE IT STILL IS CURRENTLY. BOTH TIMES THIS OCCURRED THE CAR WAS NOT CHARGED ELECTRICALLY BUT HAD GASOLINE FUEL.

METALLIC BUZZING / VIBRATION DURING MODERATE ACCELERATION. OCCURS OCCASIONALLY AROUND 30 TO 35 MPH BUT ALSO AT HIGHER SPEEDS. VEHICLE HAS BEEN AT DEALERSHIP MULTIPLE TIMES WHERE THE BELLY HEAT SHIELD WAS REPLACED, ROCKS WERE REMOVED FROM THE HEAT SHIELD, UNDERCARRIAGE WAS INSPECTED AND PARTS SECURED, AND MOST RECENTLY THE ENTIRE TRANSMISSION WAS REPLACED. ALL OF THE WORK HAS BEEN PERFORMED UNDER WARRANTY AS THE VEHICLE ONLY JUST PASSED 20,000 MILES. EVEN AFTER THE TRANSMISSION WAS REPLACED THE BUZZING SOUND CONTINUES AS BEFORE RESULTING IN ANOTHER TRIP TO THE DEALER. THERE HAVE BEEN NO ISSUES WITH THE OPERATION OF THE VEHICLE YET BUT I AM CONCERNED THAT THE BUZZING / VIBRATION IS INDICATIVE OF A FUTURE ISSUE THAT WOULD RENDER THE VEHICLE INOPERABLE.

THE MINIVAN BEGAN TO HAVE A MESSAGE ON THE DASH BOARD INDICATING THE DRIVER TO SHIFT TO P AND RESTART THE CAR WHILE THE CAR WAS IN MOTION. THE CAR PROCEEDED TO DECELERATE WITHOUT THE DRIVER PRESSING ON THE BRAKES. THIS HAS HAPPENED THREE TIMES. ONCE, IT WAS WHILE THE CAR WAS DRIVING ON THE HIGHWAY AND THE DECELERATION BEGAN. THE DRIVER HAD TO PULL OFF TO THE OFF RAMP TO EXIT AND THE CAR STALLED. THE SECOND TIME THE CAR WAS STOPPED WHILE WAITING FOR A STOP LIGHT TO TURN GREEN AND IT WON'T RESTART. THE THIRD TIME HAPPENED WHEN THE CAR WAS ON THE HIGHWAY ABOUT TO GET OFF TO THE OFF RAMP AND THE STALLING BEGAN. CHRYSLER KEPT SAYING THAT THE PROBLEM WAS RESOLVED WHEN WE BROUGHT THE CAR TO THE DEALER BUT IT KEPT HAPPENING. ALSO, THE MAIN SCREEN KEEPS GOING BLANK FOR THE DVD PLAYER AND YOU ARE NOT ABLE TO UTILIZE THAT FUNCTION. WE WERE TOLD THE PROBLEM WAS RESOLVED WHEN WE TOOK THE CAR TO THE DEALER BUT IT CONTINUED AFTER EACH FIX. ALL OF THESE REPAIRS ARE ON CHRYSLER DATABASE.

SIMILAR FRUSTRATING EXPERIENCE HERE FOR THE 2019 PACIFICA HYBRID LIMITED. BOUGHT BRAND NEW IN DEC. 2018. NOW ONLY 2,000 MILES ON IT, THE MINIVAN RATTLED ON STARTUP (WITH 60% CHARGED) AND COULD BARELY ACCELERATE WHEN I TRIED MERGING INTO A MAIN ROAD. THE VEHICLE PUT ITSELF INTO A LOW-SPEED MODE (AKA THE FAMOUS 'RED TURTLE MODE'), AND THEN WOULD NO LONGER ACCELERATE AT ALL! FORTUNATELY, I WAS ABLE TO PULL OVER INTO A PARKING LOT. UNABLE TO FIX THE ISSUE BY PUTTING INTO 'P' GEAR, HAD TO COMPLETELY TURN OFF, LOCK THE VEHICLE, THEN CAME BACK TO START THE VEHICLE TO RECOVER THE POWER. HOWEVER, THE ENGINE LIGHT STILL LEFT ON. AFTER VISITING THE DEALERSHIP, THEY DECIDED TO REPLACE THE HIGH VOLTAGE BATTERY. IT TOOK MORE THAN 40 DAYS FOR THE WHOLE PROCESS. IT'S FAR FROM THE ENDING OF THIS TERRIBLE EXPERIENCE SINCE MULTIPLE FAULTS CAME AFTER PICKING UP THE VEHICLE. WITHIN ONE WEEK AFTER PICKING UP THE VEHICLE, WE EXPERIENCED ANOTHER ENGINE LIGHT ON AND ONE NEW WARNING LIGHT 'SERVICE HYBRID ELECTRIC VEHICLE SYSTEM' (A RED ELECTRICAL WRENCH SYMBOL). BOTH LIGHTS ENDED UP WITH DISAPPEARING THEMSELVES AFTER DRIVING SOME DISTANCE. LASTLY, WE EXPERIENCED MORE THAN THREE TIMES ENTERTAINMENT SYSTEMS AUTOMATICALLY TURNED OFF THEN BACK ON WITHOUT ANY CLUE. THESE HAPPENED TWICE WHILE I WAS CRUISING ON THE HIGHWAY, AND ONCE HAPPENED IN THE PARKING LOT WHILE I WAS BACKING INTO THE PARKING LOT.

2018 CHRYSLER PACIFICA LOST POWER DUE TO THE TORQUE CONVERTOR LOCKING UP I KNOW BECAUSE I HAVE THE FREEZE FRAME DATA IN A SNAP ON ZEUS USING THE 18.4 SOFTWARE. IT WAS MOVING AT 39 MILES AN HOUR WHEN THE TRANSMISSION LOCKED UP. CODE IN FREEZE FRAME IS P061B INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE. THIS IS A GSA GOVERNMENT LEASE VEHICLE. THIS VEHICLE HAS ONLY 6,617 MILES ON IT. IT IS IN A REPAIR SHOP IN EVERETT WASHINGTON THIS VEHICLE WILL BE IN THE SHOP FOR TWO MORE WEEKS. CHRYSLER HAS ENGINEERS COMING OUT TO LOOK AT THE FAILURE BECAUSE THEY ARE UNABLE TO FIGURE OUT WHAT WENT WRONG. THE FAILURE TOOK PLACE AT 9PM ON MONDAY MARCH 18, 2019 ON A TWO LANE ROAD THE DRIVER WAS ABLE TO PULL OFF THE ROAD AND PARK IT IN A INDEPENDENT REPAIR SHOP AND UBER HOME THAT NIGHT. WHEN I WENT OUT TO INVESTIGATE THE NEXT MORNING WAITING FOR THE TOW TRUCK TO SHOW UP I GOT DATA FROM THE VEHICLE AND A VEHICLE HEALTH REPORT. THAT BE ATTACH TO THE EMAIL. IF THE VEHICLE WAS ON THE FREEWAY THINGS WOULD HAVE BEEN MUCH WORST. THE VEHICLE HEALTH REPORT WILL SAY 2017 PACIFICA I HAD TO LIE TO THE SCAN TOOL IN ORDER TO GET THE DATA OUT OF IT. THIS IS A 2018 FOR SURE IF THERE A RECALL FOR THIS CAN I GET CREDIT FOR JUST SAY VEHICLE FLEET MANAGER AT NORTHWEST FISHERIES SCIENCE CENTER DISCOVER A FAULT ISSUE WITH THIS CAR. THANKS FOR YOUR TIME.*DT TRANSMISSION REPAIRED INVOICE ATTACHED.*JB *DT DOCUMENT #XXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NOV 19, 2018.WAS DRIVING IN TOWN AND VEHICLE DIED WHILE MOVING. TOWED TO DEALERSHIP. REPLACED PIM, OUT OF SERVICE 17 DAYS. JAN 10, 2019. VEHICLE DIED IN TOWN. WAS EVENTUALLY ABLE TO RESTART AND DROVE IT TO DEALERSHIP. CLEARED CODES AND CLEANED TERMINALS. VEHICLE OOS ONE DAY. JANUARY 27, 2019. VEHICLE DIED WHILE DRIVING IN TOWN. RESTARTED WITH DIFFICULTY, THEN DIED AGAIN. VEHICLE TOWED TO DEALERSHIP. STILL THERE AS OF FEB 17, REPLACING TRANSMISSION.YOUR PROGRAM WON'T LET ME DOWNLOAD ALL FILES. HAD U73 DONE ON 6JUL18, U94 ON 8NOV18. NO CRASH, NO FIRE, NO INJUTIES OR FATALITIES.