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2007 Chrysler Pacifica Awd

Owner reports · Recalls · Investigations

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

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When problems were reported

Mileage at the reported incident

49 reports with mileage · 5 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports3 fire reports0 injury reports

What owners actually said

54 reports
99,000 miles · Jun 6, 2014
EngineFuel System, GasolineService BrakesCrashFire

CAR KEPT SHUTTING DOWN REGARDLESS OF SPEED. CHRYSLER SENT SPECIALIST TO DEFLECT SHIP AND REPLACED FUEL PUMPS. VEHICLE CONTINUED TO SHUT DOWN WHILE DRIVING. ATTEMPTED TO DRIVE TO AN INDEPENDENT MECHANIC, BUT CRASHED ON THE WAY. CAR SHUT DOWN ON A CURVE, STEERING FAILED, BRAKES LOCKED HE HIT A TREE. THIS ACCIDENT COULD'VE BEEN A F…

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CAR KEPT SHUTTING DOWN REGARDLESS OF SPEED. CHRYSLER SENT SPECIALIST TO DEFLECT SHIP AND REPLACED FUEL PUMPS. VEHICLE CONTINUED TO SHUT DOWN WHILE DRIVING. ATTEMPTED TO DRIVE TO AN INDEPENDENT MECHANIC, BUT CRASHED ON THE WAY. CAR SHUT DOWN ON A CURVE, STEERING FAILED, BRAKES LOCKED HE HIT A TREE. THIS ACCIDENT COULD'VE BEEN A FATALITY. CAR WAS TOTALED! CHRYSLER IS NOT ASSUMING ANY RESPONSIBILITY AND CLOSED THE CASE. I WILL NEVER BUY ANOTHER ONE!!!! *TR

NHTSA ODI #10596739

79,000 miles · May 16, 2014
Engine And Engine Cooling

CAR WILL TURN OFF UNEXPECTEDLY WITH NO ERROR CODE/CHECK ENGINE LIGHT WHILE DRIVING DOWN THE ROAD! IT DOES NOT HAPPEN ON A NORMAL BASIS BUT IT HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED THIS VEHICLE IN MARCH 2014. *TR

NHTSA ODI #10588871

76,000 miles · Mar 27, 2014
EnginePower TrainVehicle Speed Control

ABOUT A WEEK PRIOR THE VEH WAS DRIVING VERY SLUGGISH AND WOULD NOT RESUME NORMAL UNTIL REACHING 50MPH, THEN THE NEXT WEEK WHILE DRIVING AT ABOUT 35MPH THE VEH BEGAN SHAKING VERY BAD FORCING ME TO DROP SPEED TO ABOUT 15MPH. TOOK IT TO A MECHANIC AND WAS TOLD I NEEDED A REAR DRIVE SHAFT AND ENGINE MOUNTS AND FROM WHAT I HEAR THIS…

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ABOUT A WEEK PRIOR THE VEH WAS DRIVING VERY SLUGGISH AND WOULD NOT RESUME NORMAL UNTIL REACHING 50MPH, THEN THE NEXT WEEK WHILE DRIVING AT ABOUT 35MPH THE VEH BEGAN SHAKING VERY BAD FORCING ME TO DROP SPEED TO ABOUT 15MPH. TOOK IT TO A MECHANIC AND WAS TOLD I NEEDED A REAR DRIVE SHAFT AND ENGINE MOUNTS AND FROM WHAT I HEAR THIS IS A COMMON PROBLEM WITH THESE VEHS. DRIVE SHAFT IS WELL OVER $1000.00 NOT TO MENTION LABOR, SOMETHING NEEDS TO BE DONE. *TR

NHTSA ODI #10575114

95,000 miles · Mar 19, 2014
Engine

THE VEHICLE SHUTS OFF WHILE DRIVING. THIS HAS OCCURRED SIX TIMES SINCE FEBRUARY 1, 2014 (A PERIOD OF ABOUT SEVEN WEEKS). EACH TIME I HAVE BEEN LUCKY ENOUGH TO GUIDE THE VEHICLE OFF TO THE SIDE OF THE ROAD, IN SPITE OF THE LOSS OF STEERING AND BRAKING. THE VEHICLE RESTARTED WITH NO MAJOR PROBLEM EACH TIME. ALSO, THE ENGINE SPONTA…

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THE VEHICLE SHUTS OFF WHILE DRIVING. THIS HAS OCCURRED SIX TIMES SINCE FEBRUARY 1, 2014 (A PERIOD OF ABOUT SEVEN WEEKS). EACH TIME I HAVE BEEN LUCKY ENOUGH TO GUIDE THE VEHICLE OFF TO THE SIDE OF THE ROAD, IN SPITE OF THE LOSS OF STEERING AND BRAKING. THE VEHICLE RESTARTED WITH NO MAJOR PROBLEM EACH TIME. ALSO, THE ENGINE SPONTANEOUSLY REVVED AS THE VEHICLE LOST FORWARD MOMENTUM ON ONE OCCASION (ON A DATE PRECEDING THE FIFTH SHUTOFF EVENT), BUT REGAINED NORMAL OPERATION WITHIN SECONDS. ON THAT OCCASION I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER FOR ANALYSIS; THEY UPDATED A COMPUTER MODULE. THE SHUTOFF HAS OCCURRED TWICE SINCE THE DEALER FIXED THE COMPUTER COMPONENT. ALL EVENTS OCCURRED WITHIN TWO TO FIVE MINUTES OF DRIVING THE CAR AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS (COLD START?). MY RESEARCH SHOWS THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THE 2007 PACIFICA, AND THAT THE VEHICLE WAS RECALLED FOR THE PROBLEM IN MODEL YEARS 2004 - 2006. I PROVIDED A PRINTOUT OF MY RESEARCH TO THE DEALER, AND THEY HAVE HAD THE VEHICLE FOR FIVE BUSINESS DAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM. I REPORTED THE PROBLEM BY PHONE TO CHRYSLER, BUT THEIR COMPLAINT LINE DOES NOT OFFER SOLUTIONS (AND APPARENTLY DOES NOT PROVIDE FEEDBACK). *TR

NHTSA ODI #10573374

85,794 miles · Mar 1, 2014
EnginePower TrainService Brakes, Hydraulic

I WAS DRIVING THE CAR TO THE GAS STATION TO PUT GAS IN IT AND THE CAR SHUT OFF AS I WAS PULLING UP TO THE GAS STATION AND THERE WAS A CAR COMING TOWARDS ME AND THE CAR HAD THE RIGHT OF WAY. I HAD TO LITERALLY STOP MY CAR AND RUN TO THE FRONT OF THE CAR THAT WAS COMING TOWARDS ME IN ORDER TO PREVENT AND ACCIDENT OF THE CAR RUN…

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I WAS DRIVING THE CAR TO THE GAS STATION TO PUT GAS IN IT AND THE CAR SHUT OFF AS I WAS PULLING UP TO THE GAS STATION AND THERE WAS A CAR COMING TOWARDS ME AND THE CAR HAD THE RIGHT OF WAY. I HAD TO LITERALLY STOP MY CAR AND RUN TO THE FRONT OF THE CAR THAT WAS COMING TOWARDS ME IN ORDER TO PREVENT AND ACCIDENT OF THE CAR RUNNING INTO MY CAR. I KNOW IT HAD ENOUGH FUEL I KEEP MY TANK FULL AND JUST WANTED TO FILL IT ALL THE WAY UP SINCE I HAD EXTRA FUNDS THAT WEEK. EVER SINCE THE SHUT OFF THE CAR HAD BEEN SPUTTERING AND HAVING TROUBLE SWITCHING GEARS. I JUST PURCHASED THIS CAR AND IT HAS BEEN A DISAPPOINTMENT, ONE AFTER THE OTHER!!!!! THEN THERE'S AN ISSUE WITH THE FRONT END WHERE YOU HEAR A POPPING SOUND IF YOU SHOULD HAVE TO UNEXPECTEDLY HAVE TO HIT THE BRAKES OR IF YOU GO OVER A SPEED BUMP. *TR

NHTSA ODI #10566641

2,660 miles · Jan 14, 2014
EnginePower Train

CURRENTLY MY CHRYSLER PACIFICA TOURING AWD HAS 31,008 MILES ON IT. I HAVE HAD THE FOLLOWING PROBLEMS SEPTEMBER 11, 2008 AT 2660 MILES, ROCKER ARM, VALVE REPLACED 4.0 LITER. CRACKED BLACK PLASTIC UPPER RADIATOR PANEL. OCTOBER 27, 2011 MULTIPLE COMPLAINTS TO DEALERSHIP ABOUT THE VEHICLE ACTING LIKE IT WANTED TO ACCELERATE ON ITS O…

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CURRENTLY MY CHRYSLER PACIFICA TOURING AWD HAS 31,008 MILES ON IT. I HAVE HAD THE FOLLOWING PROBLEMS SEPTEMBER 11, 2008 AT 2660 MILES, ROCKER ARM, VALVE REPLACED 4.0 LITER. CRACKED BLACK PLASTIC UPPER RADIATOR PANEL. OCTOBER 27, 2011 MULTIPLE COMPLAINTS TO DEALERSHIP ABOUT THE VEHICLE ACTING LIKE IT WANTED TO ACCELERATE ON ITS OWN. JULY 14, 2012 MILES: 22,574 FRONT/REAR DIFFERENTIAL SHOWS A NEED FOR IMMEDIATE ATTENTION. FEBRUARY 12.2013, SHOWED REAR DIFFERENTIAL LEAKING. SEPTEMBER 27, 2013, MILES 29.120 SHOWS PROBLEM WITH REAR DIFFERENTIAL. JANUARY 1, 2014 MILES: 31,006 VEHICLE TOWED TO DEALERSHIP AND WAS DIAGNOSTIC FOR A DRIVE SHAFT ASSEMBLY NEEDED, PART#5157008AE. SECOND OPINION GIVEN BY MASTER ASE TECHNICIAN GIVE ON 01-14-2014, MILES: 31,008, STATES TRANSFER CASE/PTU IS CRACKED AND FLUID IS LEAKING. RECOMMENDATIONS: TRANSFER CASE/PTU AND REAR DRIVESHAFT ASSEMBLY NEEDS TO BE REPLACED WITH A NEW AND IMPROVED TYPE UNIT BECAUSE RESEARCH SHOW THIS IS A KNOWN PROBLEM WITH THIS VEHICLE. *TR

NHTSA ODI #10559986

Mileage unknown · Dec 1, 2013
EngineExterior LightingSteering

DRIVING AT <15MPH AND AT >45MPH SPEEDS THE WHOLE CAR SHUTS OFF. NO ENGINE LIGHTS NO WARNING JUST CUTS OFF. STILL CONTINUING THE ISSUE HAS BEEN LOOKED AT AND SINCE NO LIGHTS ARE ON THEY CANT FIND IT. I HAUL MY 3 GRANDDAUGHTERS IN THIS CAR AND THE SAFETY WORRIES ME ABOUT IT. *TR

NHTSA ODI #10554231

59,964 miles · Aug 2, 2013
Electrical SystemEngine And Engine Cooling

WHILE DRIVING ON A SIDE ROAD IN TOWN, GOING BETWEEN 40-50 MPH, MY CAR SHIMMIED. I HAD TAKEN MY CAR TO A MECHANIC, AND HE FOUND THAT ALL 4 MOTOR MOUNTS WERE BROKEN. THEY WERE REPLACED AND WITHIN 3 MONTHS, THEY WERE BROKEN AGAIN. THE MECHANIC COULD NOT FIND ANYTHING THAT WAS CAUSING THE MOTOR MOUNTS TO BREAK. HE HAS REPLACED MY MO…

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WHILE DRIVING ON A SIDE ROAD IN TOWN, GOING BETWEEN 40-50 MPH, MY CAR SHIMMIED. I HAD TAKEN MY CAR TO A MECHANIC, AND HE FOUND THAT ALL 4 MOTOR MOUNTS WERE BROKEN. THEY WERE REPLACED AND WITHIN 3 MONTHS, THEY WERE BROKEN AGAIN. THE MECHANIC COULD NOT FIND ANYTHING THAT WAS CAUSING THE MOTOR MOUNTS TO BREAK. HE HAS REPLACED MY MOTOR MOUNTS A TOTAL OF 4 TIMES IN LESS THAN A YEAR. MY PACIFICA STILL SHIMMIES AND SHAKES WHEN ACCELERATING BETWEEN 40-50 MPH. WHEN I RELEASE THE GAS, IT WILL STOP, BUT SOMETIMES SHIMMIES WHEN I TOUCH THE GAS AGAIN. PASSED 50 MPH, THE CAR DOES NOT SHIMMY AND SHAKE. *TR

NHTSA ODI #10533296

74,985 miles · Jun 25, 2013
Power Train

I WAS DRIVING ALONG AND ALL OF A SUDDEN IT SOUNDED LIKE MY TIRED POPPED AND THE CAR JERKED AND THAN FELT LIKE IT WAS DRAGGING ALONG AND KEPT MAKING A POPPING NOISE UNTIL I CAME TO A COMPLETE STOP. I HAD TO HAVE THE CAR TOWED TO THE GARAGE. TRANSFER CASE HAD BLOWN. TRANSFER CASE WAS REPLACED AND LESS THAN A YEAR LATER IT WENT …

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I WAS DRIVING ALONG AND ALL OF A SUDDEN IT SOUNDED LIKE MY TIRED POPPED AND THE CAR JERKED AND THAN FELT LIKE IT WAS DRAGGING ALONG AND KEPT MAKING A POPPING NOISE UNTIL I CAME TO A COMPLETE STOP. I HAD TO HAVE THE CAR TOWED TO THE GARAGE. TRANSFER CASE HAD BLOWN. TRANSFER CASE WAS REPLACED AND LESS THAN A YEAR LATER IT WENT AGAIN, THIS TIME I WAS GOING 55MPH AND NEARLY WENT OFF THE ROAD. TRANSFER CASE WAS AGAIN REPLACED. I ASKED THE GARAGE WHY THEY THOUGHT IT KEPT DOING THIS AND THEY SAID THEY DID NOT KNOW..MY TIRES ARE ALL THE SAME SIZE. ICHANCES OF IT GOING AGAIN ARE VERY LIKELY. VERY UNSATISFIED WITH THIS VEHICLE, I'VE HAD THE CARBURETOR REPLACED, THE RIGHT BEARING REPLACED, THE TRANSFER CASE TWICE AND I'VE ONLY OWNED IT 3 YEARS. I WILL NEVER BUY A CHRYSLER ANYTHING AGAIN. *TR

NHTSA ODI #10521662

91,250 miles · Apr 22, 2013
EngineSteering

JUST BOUGHT THIS VEHICLE FROM DODGE DEALERSHIP. ONE FOUR DIFFERENT OCCASIONS A COUPLE AT LOW SPEED <15 AND A COUPLE AT HIGHER SPEED >40 THE VEHICLE STALLS OR TURNS OFF. YOU LOSE POWER STEERING (HARD TO CONTROL) AND BRAKING(HARD TO PRESS PEDAL). NO ENGINE LIGHTS OR WARNING LIGHTS TO SHOW FAILURE ANYWHERE. VEHICLE STARTS RIGHT…

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JUST BOUGHT THIS VEHICLE FROM DODGE DEALERSHIP. ONE FOUR DIFFERENT OCCASIONS A COUPLE AT LOW SPEED <15 AND A COUPLE AT HIGHER SPEED >40 THE VEHICLE STALLS OR TURNS OFF. YOU LOSE POWER STEERING (HARD TO CONTROL) AND BRAKING(HARD TO PRESS PEDAL). NO ENGINE LIGHTS OR WARNING LIGHTS TO SHOW FAILURE ANYWHERE. VEHICLE STARTS RIGHT BACK UP AND MAY NOT DO IT AGAIN FOR WEEKS. FROM WHAT I HAVE BEEN READING THERE IS NO SURE FINDINGS TO THE CAUSE AND MAYBE A TSB OUT THERE BY NOW SHOWS THE PROBLEM. I AM WORRIED ABOUT THE QUALITY OR SAFETY OF MY FAMILY SHOULD THE WIFE BE DRIVING THE VEHICLE AT A RATE OF SPEED AND IT CUT OUT ON HER AND SHE PANIC OR BE IN RUSH TRAFFIC. IT NOT ONLY ENDANGERS HER BUT ANY VEHICLE AROUND HER. BEFORE I TAKE IT TO THE DEALERSHIP AND PAY LOTS OF MONEY I DON'T HAVE I NEED TO KNOW WHAT MY OPTIONS ARE AND WHY IT APPEARS THIS HAS BEEN AN ISSUE AND NOT RESOLVED. IF YOU PUT IN GOOGLE 2007 PACIFICA AWD STALLING WHILE DRIVING YOU GET MORE THAN ENOUGH RESPONSES AND IT LED ME TO HERE EVEN. I WOULD WHOLE HEARTEDLY APPRECIATE ANY AND ALL INFORMATION AND ACTIONS I CAN DO TO GET THIS FIXED AND RESOLVED FOR MY FAMILY. *TR

NHTSA ODI #10509176

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.