NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
54 reports94,000 miles · Feb 21, 2016
Electronic Stability Control (esc)
MY CAR WOULD BE HARD TO START AT TIMES, WINDOWS WOULD NOT WORK PROPERLY, ABS, BRAKE, ENGINE, TRACTION LIGHTS ALL CAME ON, AND THE CAR WOULD DIE FOR NO APPARENT REASON. WHEN THE CAR WAS TURNED OFF THE ABS MODULE WOULD CONTINUE TO RUN. I HAVE BROUGHT AT LEAST 2 BATTERIES, HAD BRAKES, DONE THINKING THIS WAS THE PROBLEM, NOW I FOUN…
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MY CAR WOULD BE HARD TO START AT TIMES, WINDOWS WOULD NOT WORK PROPERLY, ABS, BRAKE, ENGINE, TRACTION LIGHTS ALL CAME ON, AND THE CAR WOULD DIE FOR NO APPARENT REASON. WHEN THE CAR WAS TURNED OFF THE ABS MODULE WOULD CONTINUE TO RUN. I HAVE BROUGHT AT LEAST 2 BATTERIES, HAD BRAKES, DONE THINKING THIS WAS THE PROBLEM, NOW I FOUND OUT ITS THE TIPM MODULE.
NHTSA ODI #10837353
130,000 miles · Feb 20, 2016
Unknown Or Other
WHILE DRIVING ON THE HIGHWAY AT SPEEDS OVER 40 MPH, THE CAR STALLS AND RESTARTS; IT IS AN EXTREMELY FRIGHTENING EXPERIENCE. IT HAPPENS WHEN ACCELERATING. IT HAS HAPPENED APPROXIMATELY 10 TIMES. WE HAVE ATTEMPTED TO FIX THIS 3 TIMES WITH OUR MECHANIC. AS NO CODES ARE TRIGGERED, IT IS A GUESS AS TO WHAT TO ADDRESS. BASED ON M…
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WHILE DRIVING ON THE HIGHWAY AT SPEEDS OVER 40 MPH, THE CAR STALLS AND RESTARTS; IT IS AN EXTREMELY FRIGHTENING EXPERIENCE. IT HAPPENS WHEN ACCELERATING. IT HAS HAPPENED APPROXIMATELY 10 TIMES. WE HAVE ATTEMPTED TO FIX THIS 3 TIMES WITH OUR MECHANIC. AS NO CODES ARE TRIGGERED, IT IS A GUESS AS TO WHAT TO ADDRESS. BASED ON MY RESEARCH, THIS IS NOT AN ISOLATED INCIDENT WITH THIS CAR. I ADVISE ANYONE NOT TO BUY THIS CAR AND I HOPE THAT CHRYSLER RECALLS THIS MODEL TO SAVE A LIFE. WE HAVE BEEN VERY LUCKY.
NHTSA ODI #10837294
96,600 miles · Feb 19, 2016
Unknown Or Other
ENGINE STALLS WHEN SHIFT INTO D, BUT NOT WHEN SHIFT INTO R. IT STARTED DOING THIS FEB. 14TH 2016. THERE IS NO CHECK ENGINE LIGHT THEREFORE NO OBDII CODE. IT STALL WHEN I STOP, START BACK UP AND STALL AS SOON AS I SHIFT TO D. IT'S MY DAUGHTER'S CAR SHE GOT THE CAR IN NOVEMBER 2015.
NHTSA ODI #10837222
Mileage unknown · Jan 27, 2016
EngineFuel/propulsion SystemSteering
MY DAUGHTER GAVE ME THIS CAR FOR MY BIRTHDAY IN 2007 WITH A RED BOW ON IT. I WAS VERY SURPRISE. AFTER THE FIRST 6 MONTHS I BEGAN HAVING PROBLEMS. THE PROBLEM I AM HAVING NOW IS SOMETHING THAT WAS REPAIRED BEFORE. I HAD THIS ISSUE ABOUT 3 YEARS AGO. WHILE I AM DRIVING, THE CAR JUST SHUT OFF, STALLING IN THE MIDDLE OF THE TRAFFIC…
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MY DAUGHTER GAVE ME THIS CAR FOR MY BIRTHDAY IN 2007 WITH A RED BOW ON IT. I WAS VERY SURPRISE. AFTER THE FIRST 6 MONTHS I BEGAN HAVING PROBLEMS. THE PROBLEM I AM HAVING NOW IS SOMETHING THAT WAS REPAIRED BEFORE. I HAD THIS ISSUE ABOUT 3 YEARS AGO. WHILE I AM DRIVING, THE CAR JUST SHUT OFF, STALLING IN THE MIDDLE OF THE TRAFFIC. THE STEERING BECOMES VERY HARD. MANY TIMES I WAS IN FEAR OF AN ACCIDENT MANY TIMES. I AM DISAPPOINTED WITH THIS CAR.
NHTSA ODI #10822619
118,000 miles · Jan 24, 2016
Electrical System
I PURCHASED MY CAR THREE MONTHS AGO AND STARTED HAVING TROUBLE WITH IT ONE MONTH AFTER PURCHASE. MY CAR STALLS AND LOSES POWER RANDOMLY. HAS BEEN IN THE SHOP FOR TWO MONTHS AND THE PROBLEM STILL ISN'T FIXED.
NHTSA ODI #10821926
69,000 miles · Apr 24, 2015
Power Train
SEEMS REAR DRIVE SHAFT IS BAD- THERE IS NO KNOWN RECALL I CAN FIND - BUT MY MECHANIC SAYS THE PARTS ARE UNAVAILABLE OR BACK ORDERED- SO IT MAKES ME WONDER IF NO PARTS ARE AVAILABLE ARE ALL THESE VEHICLES HAVING PROBLEMS! *TR
NHTSA ODI #10712591
60,000 miles · Mar 8, 2015
EngineSteering
I WAS DRIVING APPROXIMATELY 30 MPH WHEN MY POWER STEERING STOPPED WORKING AND I NOTICED MY ENGINE HAD ALSO STOPPED. I STRUGGLED TO STEER TO THE SIDE OF THE ROAD. I TURNED THE KEY OFF (THE ENGINE WAS ALREADY OFF). I WAITED A MINUTE AND STARTED THE VEHICLE WITHOUT A PROBLEM. I DROVE DIRECTLY TO MY MECHANIC WHERE HE COULD NOT F…
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I WAS DRIVING APPROXIMATELY 30 MPH WHEN MY POWER STEERING STOPPED WORKING AND I NOTICED MY ENGINE HAD ALSO STOPPED. I STRUGGLED TO STEER TO THE SIDE OF THE ROAD. I TURNED THE KEY OFF (THE ENGINE WAS ALREADY OFF). I WAITED A MINUTE AND STARTED THE VEHICLE WITHOUT A PROBLEM. I DROVE DIRECTLY TO MY MECHANIC WHERE HE COULD NOT FIND A PROBLEM. THIS HAS HAPPENED 2 MORE TIMES (FOR A TOTAL OF 3 TIMES). ALL WHEN I WAS DRIVING BETWEEN 30 - 40 MPH. THE FIRST INDICATION OF A PROBLEM IS WHEN I LOOSE POWER STEERING AND NOTICE THE ENGINE HAS CUT-OUT. *TR
NHTSA ODI #10692778
97,000 miles · Nov 29, 2014
EngineService BrakesSteering
WHILE DRIVING FROM COLD START VEHICLE DIES EVERY MORNING AT LEAST ONE TIME LOOSE POWER STEERING AND BRAKES MAKES IT HARD TO COME TO A STOP OR TURN THIS I SEE IS A PROBLEM WITH OTHERS SOMEONE NEEDS TO GET THIS CHECKED OUT. NO CHECK ENG LIGHT OR ANY WARNING I'M ABLE TO POP IT INTO NEUTRAL AND RESTART BUT AM AFRAID TO LET WIFE DRIV…
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WHILE DRIVING FROM COLD START VEHICLE DIES EVERY MORNING AT LEAST ONE TIME LOOSE POWER STEERING AND BRAKES MAKES IT HARD TO COME TO A STOP OR TURN THIS I SEE IS A PROBLEM WITH OTHERS SOMEONE NEEDS TO GET THIS CHECKED OUT. NO CHECK ENG LIGHT OR ANY WARNING I'M ABLE TO POP IT INTO NEUTRAL AND RESTART BUT AM AFRAID TO LET WIFE DRIVE DUE TO HER LACK OF EXPERIENCE.. *TR
NHTSA ODI #10661251
79,625 miles · Oct 2, 2014
EngineService BrakesSteering
I WAS SLOWING DOWN TO YIELD AT A ROTARY AND MY CAR SUDDENLY SHUT DOWN CAUSING THE BRAKES AND STEERING TO NOT WORK ALMOST CAUSING A MAJOR ACCIDENT. THE SAME THING OCCURRED SEVERAL MINUTES LATER. *TR
NHTSA ODI #10640812
70,000 miles · Sep 20, 2014
Fuel/propulsion SystemSteeringVehicle Speed Control
AS I WAS COMING OUT OF A PARKING LOT AT A MINIMUM SPEED ABOUT TO MAKE A RIGHT TURN THE CAR SUDDENLY CUT OFF. THE STEERING WHEEL LOCKED AND I WAS UNABLE TO MAKE TURN, THEN AS SUDDENLY AS IT SHUT OFF IT CAME BACK ON IN MID TURN. THIS HAS OCCURRED TO ME SEVERAL TIMES APPROX A YEAR AFTER BUYING THIS VEH IN 2010 AND ON SEVERAL DIFFE…
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AS I WAS COMING OUT OF A PARKING LOT AT A MINIMUM SPEED ABOUT TO MAKE A RIGHT TURN THE CAR SUDDENLY CUT OFF. THE STEERING WHEEL LOCKED AND I WAS UNABLE TO MAKE TURN, THEN AS SUDDENLY AS IT SHUT OFF IT CAME BACK ON IN MID TURN. THIS HAS OCCURRED TO ME SEVERAL TIMES APPROX A YEAR AFTER BUYING THIS VEH IN 2010 AND ON SEVERAL DIFFERENT OCCASIONS, AT VARIOUS SPEEDS BUT ALWAYS AS I WOULD COMMIT TO MAKING A RIGHT TURN WOULD THE STEERING WHEEL LOCK UP ON ME AND THE CAR SHUT DOWN. *TR
NHTSA ODI #10637721
NHTSA investigations
2EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.
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