NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
20 reportsClear category filter96,500 miles · Feb 17, 2012
Steering
FOR SOME TIME NOW WHEN I WOULD START MY CAR ,I WOULD HEAR A BANGING SOUND AND FEEL THE STEERING WHEEL MOVE. I TOOK THE CAR FOR SERVICE AND TIE ROD ENDS AND I THINK CENTER LINK WERE REPLACED . IT WAS FINE FOR A WHILE AND THAN I STARTED TO GET A GRINDING NOISE WHEN THE WHEEL WAS TURNED. TOOK IT IN FOR SERVICE AND NOTHING COULD BE …
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FOR SOME TIME NOW WHEN I WOULD START MY CAR ,I WOULD HEAR A BANGING SOUND AND FEEL THE STEERING WHEEL MOVE. I TOOK THE CAR FOR SERVICE AND TIE ROD ENDS AND I THINK CENTER LINK WERE REPLACED . IT WAS FINE FOR A WHILE AND THAN I STARTED TO GET A GRINDING NOISE WHEN THE WHEEL WAS TURNED. TOOK IT IN FOR SERVICE AND NOTHING COULD BE FOUND. ON FEB. 16TH 2012 I WAS LEAVING WORK AND NOTICED THE GRINDING AND BANGING HAD INCREASED. MY ROUTE HOME CONSISTS MOSTLY OF RIGHT TURNS. IT IS WHEN I ATTEMPTED TO MAKE A LEFT TURN OFF A BUSY BRIDGE ,TO MY HORROR THE WHEEL WOULD NOT TURN LEFT, IT TOOK EVERY OUNCE OF MY STRENGTH TO FINALLY GET THE WHEEL TO TURN. I DROVE SLOWLY THE REMAINDER OF MY TRIP HOME, EACH TIME A LEFT TURN CAME I HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL. I COULD NOT PARK THE CAR PROPERLY ON MY ARRIVAL AS MY STRENGTH WAS GONE AND I WAS EXTREMELY EMOTIONAL. I TALKED TO A CO-WORKER WITH THE SAME VEHICLE AND HE IS HAVING A SIMILAR PROBLEM BUT CONTINUES TO DRIVE AS HE CAN MUSCLE THE WHEEL. *TR
NHTSA ODI #10448287
99,000 miles · Feb 6, 2012
SteeringSuspension
TL* THE CONTACT OWNS A 2000 CHRYSLER LHS. THE CONTACT WAS DRIVING 45 MPH WHEN THE POWER STEERING FAILED AND THE FRONT DRIVER SIDE CONTROL ARM DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 99,000.
NHTSA ODI #10446886
17,000 miles · Jan 17, 2012
Electrical SystemPower TrainSteering
I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAI…
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I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAILED AND ALMOST CAUSING ME AN ACCIDENT. I HAVE ALSO REPAIRED THE CRADLE BUSHING 3 TIMES SINCE OWNING THIS VEHICLE AND NOW I HAVE TO REPLACE THEM AGAIN. I ALSO JUST RECENTLY (DEC. OF 2011) HAD ALL THE STRUTS COMPLETE ASSEMBLY REPLACED WITH BOTH LOWER CONTROL ARMS WITH BALL JOINTS. REPLACED BOTH UPPER OUTER TIE RODS, BOTH LATERAL LINKS. I AM CONSTANTLY REPLACING MY TIRES BEFORE THERE WARRANTY TIME AND REPLACING FRONT-END BRAKE PADS. ALSO MY SEAT BELTS ARE DEFECTIVE AND NOT WORKING PROPERLY. THE REAR DEFROSTER/ANTENNA MODULE STARTED SMOKING AND MELTED CAUSING MY DEFROSTER NOT TO WORK ANYMORE. I HAVE BEEN HAVING NOTHING BUT PROBLEM WITH THIS VEHICLE SINCE DAY ONE, WITH NO HELP OR CONCERN FROM CHRYSLER. THE BUMPER TO BUMPER WARRANTY I HAD PURCHASED FOR THE VEHICLE DID NOT COVER ANY OF THESE FAILED PARTS. I ALSO TRIED GETTING THE RECALL PARTS REPLACED AND WAS TOLD BY SEVERAL DEALERSHIPS THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A SUNROOF LHS. I AM CONSTANTLY HAVING TO REPLACE FRONT-END SUSPENSION PARTS THAT KEEP FAILING ON THIS VEHICLE. THIS VEHICLE ONLY HAD 1 OWNER BEFORE ME. I HAVE RECEIPTS FOR ALL UPDATED MAINTENANCE AND REPAIRS FOR THIS VEHICLE. CHRYSLER HAS DENIED ME OF ANY FAILED PARTS, WARRANTY PARTS AND RECALLS FOR THE VEHICLE. THIS IS JUST THE BEGINNING OF THE ISSUES WITH THIS VEHICLE, THERE ARE OTHER ISSUES AS WELL BUT WILL NOT BE ABLE TO FIT IT ON THIS FORM. *TR
NHTSA ODI #10444289
58,337 miles · Sep 3, 2008
Engine And Engine CoolingPower TrainSteering
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE TURNING THE VEHICLE, THE STEERING MADE A LOUD NOISE. THE STEERING FAILURE BEGAN IN AUGUST OF 2006. THE DEALER REPLACED THE STEERING GEAR AND THE RACK AND PINION. IN JUNE OF 2008, THE STEERING FAILURE RECURRED AND THE NOISE WORSENED. THE MANUFACTURER TOOK A REPORT AND STATED THA…
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TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE TURNING THE VEHICLE, THE STEERING MADE A LOUD NOISE. THE STEERING FAILURE BEGAN IN AUGUST OF 2006. THE DEALER REPLACED THE STEERING GEAR AND THE RACK AND PINION. IN JUNE OF 2008, THE STEERING FAILURE RECURRED AND THE NOISE WORSENED. THE MANUFACTURER TOOK A REPORT AND STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE CONTACT WILL TAKE THE VEHICLE TO ANOTHER DEALER FOR A DIAGNOSIS. SHE PURCHASED THE VEHICLE BRAND NEW AND THE OIL GASKET, WATER PUMP TENSION PULLEY, TRANSMISSION COOLING LINE CLAMP, AND THE WATER PUMP WERE ALL REPLACED DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 58,337 AND CURRENT MILEAGE WAS 77,000.
NHTSA ODI #10240793
152,000 miles · Dec 17, 2007
Steering
I OWN A 2000 CHRYSLER LHS AND WE BOUGHT THE CAR BACK IN 2002 WITH 36*** MILES ON IT. AROUND 15,000 MILES AFTER BUYING THE CAR, MY WIFE WAS GOING TO MAKE A LEFT HAND TURN OUT OF A PARKING LOT WHEN THE STEERING LOCKED UP. WE HAD THE CAR TOWED TO A LOCAL SHOP AND THEY INFORMED US THAT THE RACK WOULD HAVE TO BE REPLACED. AFTER PA…
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I OWN A 2000 CHRYSLER LHS AND WE BOUGHT THE CAR BACK IN 2002 WITH 36*** MILES ON IT. AROUND 15,000 MILES AFTER BUYING THE CAR, MY WIFE WAS GOING TO MAKE A LEFT HAND TURN OUT OF A PARKING LOT WHEN THE STEERING LOCKED UP. WE HAD THE CAR TOWED TO A LOCAL SHOP AND THEY INFORMED US THAT THE RACK WOULD HAVE TO BE REPLACED. AFTER PAYING A THOUSAND PLUS, WE WERE BACK UP AND GOING. WE NEVER HEARD ANY MORE THAN RACK FAILURE. NOW FAST FORWARD TO FRIDAY DECEMBER 14TH, 2007, I WAS GETTING READY TO LEAVE WORK AND THE CAR LOST ALL POWER STEERING. I LIMPED IT HOME (ABOUT 20 MILES) AND STARTED CONTACTING A REPAIR SHOP. I WOUND UP MUSCLING THE CAR TO MY LOCAL DODGE DEALERSHIP AND THEY SAID THAT THE POWER STEERING PUMP HAS GONE BAD. THE CAR NOW HAS 150,000 MILES ON IT AND WE ARE LOOKING AT ANOTHER $600 BILL. THE POWER STEERING PUMP WAS NOT REPLACED TO MY KNOWLEDGE AT THE TIME OF THE RACK REPLACEMENT. BOTH INSTANCES OCCURRED AT A SPEED OF LESS THAN 5 MPH. *TR
NHTSA ODI #10212050
80,000 miles · Nov 1, 2007
Steering
2000 LHS POWER STEERING PROBLEMS. CAR HAS 83,000 MILES. GOOD MAINTENANCE AND UPKEEP. STEERING IS SLUGGISH, WANDERING ON HIGHWAY, CLUNKING NOISE IN STEERING WHEEL, INTERMITTENT PULLING SURGES IN STEERING WHEEL, CONSTANT CORRECTIONS, LOOSE FEEL, AFRAID OF SUDDEN AND COMPLETE FAILURE - PLAN TO TAKE CAR TO DEALER WHERE I KNOW I WI…
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2000 LHS POWER STEERING PROBLEMS. CAR HAS 83,000 MILES. GOOD MAINTENANCE AND UPKEEP. STEERING IS SLUGGISH, WANDERING ON HIGHWAY, CLUNKING NOISE IN STEERING WHEEL, INTERMITTENT PULLING SURGES IN STEERING WHEEL, CONSTANT CORRECTIONS, LOOSE FEEL, AFRAID OF SUDDEN AND COMPLETE FAILURE - PLAN TO TAKE CAR TO DEALER WHERE I KNOW I WILL BE GIVEN SONG AND DANCE. I HAVE OWNED SEVERAL CARS DRIVEN OVER 100,000 MILES NEVER HAD SUCH AN ISSUE. *TR
NHTSA ODI #10207623
78,000 miles · Sep 24, 2007
Electrical SystemService Brakes, HydraulicSteering
STEERING ISSUES, NOISE IN WHEEL AREA WHILE DRIVING, LOSS OF TRACTION CONTROL AND ABS, TIE RODS TO BE REPLACED, PLAY IN STEERING WHEEL, VEHICLE SHIFTS HEAVY WHILE ROLLING OVER A BUMP, DOME LIGHTS GO ON SPORADICALLY, FUEL GAUGE DROPS TO E AND GOES BACK UP ALL THE TIME, TIRES WORN AND THEY WERE BRAND NEW. *TR
NHTSA ODI #10203901
54,848 miles · Jul 24, 2007
Steering
ON JULY 15, 2007, I ENTERED MY CHRYSLER LHS TO DRIVE HOME FROM A LOCAL BUSINESS PARKING LOT. AFTER STARTING THE CAR AND SLIGHTLY TURNING THE STEERING WHEEL, I HEARD A "POP", "POP". I THOUGHT THAT I HAD A BLOW OUT AND CHECKED THE WHEELS. ALL WERE OK. I TRIED AGAIN TO TURN THE STEERING WHEEL AND IT TURNED FREELY FROM RIGHT TO LEFT…
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ON JULY 15, 2007, I ENTERED MY CHRYSLER LHS TO DRIVE HOME FROM A LOCAL BUSINESS PARKING LOT. AFTER STARTING THE CAR AND SLIGHTLY TURNING THE STEERING WHEEL, I HEARD A "POP", "POP". I THOUGHT THAT I HAD A BLOW OUT AND CHECKED THE WHEELS. ALL WERE OK. I TRIED AGAIN TO TURN THE STEERING WHEEL AND IT TURNED FREELY FROM RIGHT TO LEFT AND BACK WITH NO EFFORT WHAT SO EVER. CHECKED THE FRONT WHEELS AFTER TURNING STEERING WHEEL FULLY TO THE LEFT AND FOUND THE WHEELS POINTED STRAIGHT AHEAD. LEFT THE CAR OVERNIGHT AND THE NEXT DAY HAD IT TRANSPORTED TO BAXTER CHRYSLER FOR REPAIR. THEY FOUND THAT THE BOLTS HOLDING THE STEERING ASSEMBLY TO THE FRAME HAD BROKEN AND AS A RESULT CAUSED THE TIE RODS, STEERING GEAR AND ASSOCIATED PARTS TO BREAK INCLUDING THE RACK. THIS IS THE SECOND CATASTROPHIC FAILURE OF THE STEERING ASSEMBLY ON THIS CAR. SEE COMPLAINT FILED 6/20/2006, ODI # 10160292. AS IN THE PREVIOUS INCIDENT, I OR MY WIFE WAS LUCKY THAT WE WERE NOT DRIVING AT HIGHWAY SPEEDS WHEN THIS FAILURE OCCURRED. *TR
NHTSA ODI #10197345
73,000 miles · Sep 5, 2006
SteeringSuspension
DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH, A VERY LOUD NOISE WAS HEARD WHEN THE VEHICLE HIT A BUMP IN THE ROAD, VIBRATED, AND SHIFTED TO THE RIGHT. THE DEALERSHIP DETERMINED THE RIGHT INNER TIE ROD, RACK AND PINION, BUSHINGS AND SWAY BAR WERE BAD. THE REAR BUSHINGS, SWAY BAR, STRUT AND STRUT MOUNT WERE ALSO BAD.
NHTSA ODI #10167357
41,468 miles · Jun 20, 2006
Steering
I TOWED MY 2000 CHRYSLER LHS ON A TWO-WHEEL TOW DOLLY BEHIND MY RV FROM PAPILLION, NE TO FORT BENNING, GA. SINCE THERE WERE NO PULL-THROUGH SITES AVAILABLE WHEN I ARRIVED AT THE CAMPGROUND AT FT. BENNING, I HAD TO REMOVE THE CAR FROM THE DOLLY SO I COULD BACK THE RV IN. ONCE OFF THE DOLLY, I FOUND THAT I COULDN'T DRIVE FORWARD. …
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I TOWED MY 2000 CHRYSLER LHS ON A TWO-WHEEL TOW DOLLY BEHIND MY RV FROM PAPILLION, NE TO FORT BENNING, GA. SINCE THERE WERE NO PULL-THROUGH SITES AVAILABLE WHEN I ARRIVED AT THE CAMPGROUND AT FT. BENNING, I HAD TO REMOVE THE CAR FROM THE DOLLY SO I COULD BACK THE RV IN. ONCE OFF THE DOLLY, I FOUND THAT I COULDN'T DRIVE FORWARD. BOTH FRONT TIRES WERE FACING IN DIFFERENT DIRECTIONS. NEXT MORNING CAR WAS TRANSPORTED TO A CHRYSLER DEALER IN COLUMBUS, GA WHO REPAIRED THE STEERING. TURNS OUT THAT THE INNER TIE RODS SEPARATED FROM THE RACK-N-PINION ASSEMBLY. THE POWER STEERING RACK HAD BEEN REPLACED BY BAXTER CHRYSLER OF OMAHA, NE ON AUG 24, 2004. DEALER REP IN GA INDICATED THAT IF I HAD BEEN DRIVING WHEN THE PARTS SEPARATED, THE CAR WOULD HAVE ROLLED AND I AND MY WIFE COULD HAVE BEEN KILLED. FOR APPROXIMATELY 9 - 12 MONTHS PRIOR TO THIS INCIDENT IN GA, I HAD COMPLAINED TO BAXTER OF NOISES IN THE STEERING WHEN MAKING SLOW SPEED TURNS AND STEERING WHEEL VIBRATION AT HIGHWAY SPEEDS. BAXTER COULDN'T FIND ANYTHING WRONG. IMPROPER REPAIRS BACK IN AUG 04 MAY HAVE CAUSED SEPARATION OF PARTS. *NM
NHTSA ODI #10160292
Official recalls
5Feb 5, 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 2, 2001
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗