NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
22 reportsClear category filter90,000 miles · Sep 27, 2009
SteeringSuspension
1999 CHRYSLER CONCORDE LHS, BUMPING, CLUNKING NOISES IN REAR. LEFT FRONT WHEEL WHEN TURNED TO LEFT MAKES A POPPING SOUND. PURCHASED CAR "USED" IN 2005.WITH 69,000 MI. HAD BUMPING SOUNDS IN REAR AT THAT TIME AND HAD IT CHECKED OUT BY MECHANIC, COULD NOT FIND ANYTHING. IT IS NOW 09-27-2009 AND TONIGHT I NOTICED A LOUD POP WHEN I T…
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1999 CHRYSLER CONCORDE LHS, BUMPING, CLUNKING NOISES IN REAR. LEFT FRONT WHEEL WHEN TURNED TO LEFT MAKES A POPPING SOUND. PURCHASED CAR "USED" IN 2005.WITH 69,000 MI. HAD BUMPING SOUNDS IN REAR AT THAT TIME AND HAD IT CHECKED OUT BY MECHANIC, COULD NOT FIND ANYTHING. IT IS NOW 09-27-2009 AND TONIGHT I NOTICED A LOUD POP WHEN I TURNED STEERING WHEEL TO THE LEFT ENTERING GARAGE, THIS PROMPTED ME TO LOOK UP PROBLEM ON LINE ONLY TO LEARN THAT THIS CHRYLSER MODEL IS DEFECTIVE! AND THAT CHRYSLER WILL NOT FIX THESES VEHICLES! I AM NOW AFRAID TO DIVE MY CAR AT ALL. VEHICLE NOW HAS 99,000 MILES. WHAT CAN I DO? *TR
NHTSA ODI #10285439
91,464 miles · May 28, 2009
Steering
ME AND MY WIFE HAVE A 1999 CHRYSLER LHS WITH SOME SERIOUS STEERING ISSUES!!! I WAS TOLD TO NOTIFY YOU DO TO THE EXTENSIVE REPORTS OF PRIOR LH SERIES STEERING ISSUES. WE HAVE OWNED THE CAR FOR ONE YEAR, IT HAS 91,000 MILES ON IT. WHEN YOU TURN TO THE LEFT PAST CENTER THE STEERING ALMOST COMPLETELY STOPS WORKING. THIS IS VERY DANG…
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ME AND MY WIFE HAVE A 1999 CHRYSLER LHS WITH SOME SERIOUS STEERING ISSUES!!! I WAS TOLD TO NOTIFY YOU DO TO THE EXTENSIVE REPORTS OF PRIOR LH SERIES STEERING ISSUES. WE HAVE OWNED THE CAR FOR ONE YEAR, IT HAS 91,000 MILES ON IT. WHEN YOU TURN TO THE LEFT PAST CENTER THE STEERING ALMOST COMPLETELY STOPS WORKING. THIS IS VERY DANGEROUS WHEN DRIVING. WE HAVE TAKEN IT TO THE DEALER AND EXPLAINED THE SITUATION. THEY SAID THEY HAD TO DRIVE IT FOR $45, WHICH IS A JOKE CONSIDERING YOU COULD BARELY TURN IT LEFT JUST SITTING THERE. WE WENT AHEAD AND LET THEM AND THEY INFORMED US THE STEERING RACK WAS FAILING, AND IT WOULD COST $1200 TO FIX. THE STEERING IS ALMOST COMPLETELY USELESS NOW, UNLESS I'M DRIVING IN THE INDY 500. I HAVE ORDERED A STEERING RACK AND WILL INSTALL IT MYSELF FOR $275. THE BAD STEERING RACK IS STILL IN THE CAR NOW. *TR
NHTSA ODI #10270157
22,000 miles · Sep 24, 2008
SteeringSuspension
RACK AND PINION AND OUTER TIE ROD FAILURE ON MY 1999 CHRYSLER LHS. I PURCHASED THE CAR APPROX 30 MONTHS AGO AND IT ONLY HAD 3000 MILES OR 5400 KILOMETERS. THE STEERING FAILED ON AUGUST 10 2008. I WAS PULLING OUT OF THE DRIVEWAY AND THE STEERING FROZE AND I COULD NOT WITH ALL OF MY STRENGTH TURN THE WHEELS TO THE LEFT.....WHEN I…
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RACK AND PINION AND OUTER TIE ROD FAILURE ON MY 1999 CHRYSLER LHS. I PURCHASED THE CAR APPROX 30 MONTHS AGO AND IT ONLY HAD 3000 MILES OR 5400 KILOMETERS. THE STEERING FAILED ON AUGUST 10 2008. I WAS PULLING OUT OF THE DRIVEWAY AND THE STEERING FROZE AND I COULD NOT WITH ALL OF MY STRENGTH TURN THE WHEELS TO THE LEFT.....WHEN IT FAILED, THE CAR ONLY HAD 34,544 KILOMETERS AND NOW HAS 35000. I HAVE HAD IT REPAIRED AT A LOCAL GARAGE AT THE APPROX. COST OF 1400.00 DOLLARS. SEEMS TO ME THAT THE CAR HAS VERY LOW MILEAGE AND I HAVE BEEN DOING ALOT OF READING ABOUT THIS AND THIS SHOULD DEFINITELY QUALIFY AS A RECALL ITEM. WHAT I REALLY THINK IS THAT CHRYSLER SHOULD MAKE EVERY ATTEMPT TO REPAIR AND REPAY ALL OF THE CONSUMERS THAT HAVE ALREADY HAD THEIR VEHICLE REPAIRED. ALSO I WOULD LIKE THEM TO MAKE SOME SERIOUS CHANGES TO THE STEERING SYSTEM WHICH IN MY EYES IS A VERY DANGEROUS SYSTEM AND IS PRONE TO FAILURE THAT CAN CAUSE SERIOUS INJURY. NOW THAT IT HAS BEEN REPAIRED, I STILL FIND SOME CLUNKING NOISES AND THE STEERING IS VERY STIFF WHEN YOU FIRST BEGIN DRIVING...I ALSO HAD TO REPLACE THE OUTER TIE RODS BECAUSE THEY WERE VERY NOISY AND UNSAFE AND THAT WAS DONE APPROX 30 DAYS BEFORE THE STEERING RACK WAS REPLACED....IF I CAN ASSIST YOU IN ANY WAY, PLEASE CONTACT ME AND I WOULD BE HAPPY TO DO SO. THANK YOU. *TR
NHTSA ODI #10243283
55,000 miles · Jul 27, 2008
Steering
THERE WERE NO EVENTS THAT LED TO THE FAILURE. I WAS LEAVING WORK ONE DAY AND I HEARD A LOUD POP FROM THE FRONT END OF MY CAR AND THEN I LOST POWER STEERING ONLY WHEN TURNING TO THE RIGHT. I TOOK IT TO A DEALERSHIP TO HAVE THEM LOOK AT IT AND THEY SAID I NEEDED A STEERING RACK, GEAR AND A NEW TIE ROD. I HAD ALL REPLACED AT 55,…
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THERE WERE NO EVENTS THAT LED TO THE FAILURE. I WAS LEAVING WORK ONE DAY AND I HEARD A LOUD POP FROM THE FRONT END OF MY CAR AND THEN I LOST POWER STEERING ONLY WHEN TURNING TO THE RIGHT. I TOOK IT TO A DEALERSHIP TO HAVE THEM LOOK AT IT AND THEY SAID I NEEDED A STEERING RACK, GEAR AND A NEW TIE ROD. I HAD ALL REPLACED AT 55,000 MILES. THE CAR NOW HAS 65,000 MILES ON IT AND IT IS STILL NOT RIGHT IT POPS WHEN TURNING IN EITHER DIRECTION FORWARD OR REVERSE AND TODAY 7/27/08 THE STEERING PUMP WENT OUT. *TR
NHTSA ODI #10235952
60,000 miles · Jul 8, 2008
Steering
WITH ONLY 60K MILES, THE STEERING IS VERY DIFFICULT TO TURN LEFT BUT NO APPARENT PROBLEMS TURNING RIGHT. *TR
NHTSA ODI #10233599
Mileage unknown · Mar 29, 2008
Steering
STEERING VEERED TO THE RIGHT. STEERING WAS VERY SHAKY. TOOK CAR INTO MECHANIC AND I NEED NEW TIE ROD ON PASSENGER SIDE AND BUSHING IS COMPLETELY GONE. I WAS TOLD I SHOULD NO LONGER DRIVE THE CAR BECAUSE ROD MAY BE CRACKED AND I COULD LOSE ALL STEERING CONTROL ($850). HAD SIMILAR PROBLEMS ON DRIVER SIDE TWO YEARS AGO AND MECH…
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STEERING VEERED TO THE RIGHT. STEERING WAS VERY SHAKY. TOOK CAR INTO MECHANIC AND I NEED NEW TIE ROD ON PASSENGER SIDE AND BUSHING IS COMPLETELY GONE. I WAS TOLD I SHOULD NO LONGER DRIVE THE CAR BECAUSE ROD MAY BE CRACKED AND I COULD LOSE ALL STEERING CONTROL ($850). HAD SIMILAR PROBLEMS ON DRIVER SIDE TWO YEARS AGO AND MECHANIC FIXED ($1,000). ALSO A FEW YEARS AGO, MY FIANCE LOST COMPLETE CONTROL OF CAR WHILE DRIVING. COMPUTER SHUT DOWN WHILE DRIVING. DEALERSHIP REPLACED COMPUTER CHIP (800K MILE WARRANTY) BUT NOW LIGHTS FLICKER IN CAR. PLEASE PLEASE INFORM CUSTOMERS OF THESE PROBLEMS BEFORE SOMEONE GETS HURT. *TR
NHTSA ODI #10222640
73,000 miles · Jun 17, 2007
SteeringCrashInjury
VEHICLE STEERING WOULD START PULLING TO THE RIGHT AND THEN THE LEFT. NOISE COMING FROM FRONT END AND VERY LOUD AT TIMES WHILE TURNING. AND SOMETIMES WOULD NOT TURN IT WOULD LOCK UP NO CONTROL THEN YOU WOULD GET CONTROL OF THE STEERING. WE HAD CAR INTO THE DEALER AND THEY COULD NOT FIND A PROBLEM. VEHICLE THEN STARTED GETTING WE…
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VEHICLE STEERING WOULD START PULLING TO THE RIGHT AND THEN THE LEFT. NOISE COMING FROM FRONT END AND VERY LOUD AT TIMES WHILE TURNING. AND SOMETIMES WOULD NOT TURN IT WOULD LOCK UP NO CONTROL THEN YOU WOULD GET CONTROL OF THE STEERING. WE HAD CAR INTO THE DEALER AND THEY COULD NOT FIND A PROBLEM. VEHICLE THEN STARTED GETTING WERE IT WAS HARD TO TURN LEFT ,IT WAS LIKE THE POWER STEERING WOULD QUIT AND THEN START BACK .VEHICLE WOULD TURN RIGHT NO PROBLEM. WE HAD THIS CHECKED AGAIN,IT WAS UNDER WARRANTY. THE DEALER SAID THE COULD NOT FIND ANY THING WRONG. I HIT A DEER ,WHEN I TRIED TO TURN TO MISS HIM STEERING LOCKED UP WOULD NOT TURN. THEN I HAD A ACCIDENT WHERE I HIT SOMEONE IN THE REAR. I TRIED TO MISS AS I REALIZED THEY WERE STOPPED AND THE STEERING WOULD NOT LET ME TURN .I WAS NOT CHARGED WITH FOLLOWING TOO CLOSE DUE TO VISION OBSCURED BY THE SUN. I WOULD HAVE AVOIDED THE WRECK IF THE STEERING HAD NOT OF LOCKED UP I HAD NO CONTROL. I WAS NOT GOING FAST .THE VEHICLE KEPT GETTING HARDER TO TURN AND THEY STILL COULD NOT FIND A PROBLEM .NOW THE WARRANTY IS OUT AND VEHICLE WAS CHECK BY ANOTHER MECHANIC AND HE TOLD US IT NEEDED RACK AND PINION .THIS WAS WHAT WE COMPLAINED OF, AND THEY SHOULD HAVE FOND THE PROBLEM. THE CAR NOISE GOT LOUDER, AND THEY SAID IT WAS NOTHING, AND ALL ALONG THIS WAS GOING OUT. CURRENTLY, WARRANTY WAS GONE. THEY COVERED THIS JUST TO PASS THE WARRANTY OUT. *AK
NHTSA ODI #10193532
Mileage unknown · Oct 12, 2005
Steering
TIE RODS BROKE ON BOTH SIDES. *JB
NHTSA ODI #10139387
40,022 miles · Aug 15, 2005
Steering
CAR HAS 40K MILES, 1999 MODEL, NO CRASHES. DRIVING DOWN RESIDENTIAL STREET, SLOW DOWN AND MAKE RIGHT TURN INTO PARKING LOT. AT COMPLETION OF TURN ATTEMPTED TO STRAIGHTEN WHEELS AND LOST FUNCTION FROM STEERING BUT STEERING WHEEL TURNED LIKE NORMAL. LUCKILY VERY LOW SPEED SO WAS ABLE TO STOP WITHOUT CRASH. ROOT CAUSE IS BOLTS (2…
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CAR HAS 40K MILES, 1999 MODEL, NO CRASHES. DRIVING DOWN RESIDENTIAL STREET, SLOW DOWN AND MAKE RIGHT TURN INTO PARKING LOT. AT COMPLETION OF TURN ATTEMPTED TO STRAIGHTEN WHEELS AND LOST FUNCTION FROM STEERING BUT STEERING WHEEL TURNED LIKE NORMAL. LUCKILY VERY LOW SPEED SO WAS ABLE TO STOP WITHOUT CRASH. ROOT CAUSE IS BOLTS (2) SHEARED BELOW STEERING GEAR WHERE TIE RODS CONNECT. REPAIRS IN PROGRESS, WILL ATTEMPT TO DRILL OUT SHEARED BOLTS AND REPLACE, BEFORE HAVING TO REPLACE GEARBOX AND BOLTS. *JB
NHTSA ODI #10132828
91,000 miles · Aug 3, 2005
Steering
DT: WAS DRIVING ABOUT 50-55 MPH AND LOST POWER STEERING ON THE LEFT SIDE ONLY, COULD MAKE LEFT HAND TURNS, BUT THIS REQUIRED SUPER STRENGTH TO DO SO. THIS OCCURRED WITHOUT WARNING, NO PREVIOUS PROBLEMS. HAS NOT BEEN TO DEALER, EXPIRED WARRANTY. DID TAKE TO A MECHANIC, BUT HE WAS UNABLE TO DETERMINE WHAT HAS HAPPENED, HAS NOT …
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DT: WAS DRIVING ABOUT 50-55 MPH AND LOST POWER STEERING ON THE LEFT SIDE ONLY, COULD MAKE LEFT HAND TURNS, BUT THIS REQUIRED SUPER STRENGTH TO DO SO. THIS OCCURRED WITHOUT WARNING, NO PREVIOUS PROBLEMS. HAS NOT BEEN TO DEALER, EXPIRED WARRANTY. DID TAKE TO A MECHANIC, BUT HE WAS UNABLE TO DETERMINE WHAT HAS HAPPENED, HAS NOT PERFORMED ANY REPAIR SERVICE ON THE VEHICLE AT THIS TIME. DID CONTACT MANUFACTURER. *AK
NHTSA ODI #10131241
Official recalls
4Jan 13, 2004
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Feb 5, 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
PE03010 · Throttle Control Failure
Opened Feb 27, 2003 · Closed Sep 2, 2003
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal; Vehicle Speed Control:cables; Vehicle Speed Control:linkages
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (4)
Vehicle Speed Control:accelerator Pedal
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:cables
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Vehicle Speed Control:linkages
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
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