1999 Chrysler Concorde

I WAS HOPING YOU COULD GIVE ME INFORMATION ABOUT A POSSIBLE CLASS ACTION LAWSUIT CONCERNING CHRYSLERS 2.7 ENGIBNE. I HAVE A 1999 CHRYSLER CONCORDE. JULY 30TH, 2004 MY CAR STARTED MAKING A HORRIBLE NOISE AND STOPPED RUNNING AS I ROLLED INTO MY MECHANICS PLACE OF BUSINESS. HE WAS ABLE TO LISTEN TO IT AND IMMEDIATELY TOLD ME OF THE PROBLEMS HE HAS SEEN WITH THIS ENGINE AND THOUGHT THERE MIGHT BE A SILENT RECALL, I SHOULD TAKE IT TO A CHRYSLER DEALERSHIP. I HAD IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A BAD TIMING CHAIN. AFTER RESEARCHING THIS I DIDN'T FEEL THAT IT WAS MY RESPONSIBILITY AND CONTACTED CHRYSLER CUSTOMER RELATIONS. AFTER SEVERAL CALLS, THEY FINALLY AGREED TO PAY FOR ONLY THE PARTS, I WAS RESPONSILBLE FOR LABOR. BY THE WAY, MY CAR HAS APPROX. 44,000 MILES. AFTER REPLACING THE TIMING CHAIN, I CALLED TO SEE WHEN MY CAR WOULD BE READY AND I WAS TOLD THAT THE ENGINE IS STILL MAKING NOISE. THE SHORT BLOCK AND OIL PUMP WAS GONE, THEREFORE, I NEEDED TO REPLACE THE ENGINE AT MY COST OF $5,500. I REMINDED THEM OF THE 2.7 ENGINE PROBLEMS, WHICH FELL ON DEAF EARS. CUSTOMER RELATIONS ARE OF NO HELP EITHER, THEY CLAIM THAT THE TIMING CHAIN DIDN'T CAUSE ENGINE FAILURE, BUT THE OIL PUMP DID. THEY WILL NOT ASSIST WITH ANY OF THE CHARGES. I ASKED THEM TO NOT FIX IT BECAUSE I AM TRYING TO GET HELP WITH THIS. I HAVE REQUESTED A SERVICE REP. TO ASSIST WITH THIS MATTER. CHRYSLER ALSO REQUESTED TO SEE IF I HAD NEGLECTED THE CAR BEFORE PAYING FOR PARTS ON THE TIMING CHAIN. THEY FOUND NO EVIDENCE OF SLUDGE OR ABUSE. JUST LIKE EVERYONE ELSE, I AM EXTREMELY UPSET ABOUT THIS MATTER. I PURCHASED THE CAR WITH THE INTENT OF IT LASTING LONGER THAN IT HAS, ESPECIALLY WITH SUCH LOW MILEAGE! I WOULD APPRECIATE IT IF YOU COULD CONTACT ME WITH ANY INFORMATION.*AK

INTERMITTENTLY WHEN TRYING TO START THE VEHICLE CONSUMER HAD PROBLEMS STARTING IT. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED WHEN THE BRAKES WERE DEPRESSED. THESE PROBLEMS OCCURRED THIRTY TIMES SINCE FEBRUARY OF 2004. DEALER WAS NOTIFIED OF THE PROBLEM BUT REFUSED TO CHECK THE PROBLEM BECAUSE THERE WAS NO RECALL FOR STALLING. *AK

1) DRIVING 1999 CHRYSLER CONCORDE WHEN WEIRD NOISES STARTED. PULLED OFF THE ROAD. STUCK WITH MY (2) CHILDREN IN A HOT CAR UNTIL TOW TRUCK CAME. 2) CAR WOULD NOT RESTART. CALLED CHRYSLER DEALER. THEY SAID THE TENSIONER FOR THE TIMING BELT WAS BROKE. WE FIXED THAT FOR OVER $400.00. THEN THEY RAN A COMPRESSION CHECK. NO COMPRESSION. THEY SAID THE VALVES IN THE ENGINE WERE PROBABLY BENT. LOOKING AT $2,500.00 OR MORE TO FIX OR A RE-BUILT ENGINE FOR $7,000.00. 3) MY HUSBAND HAD THE CAR TOWED BACK HOME. WE ARE TEARING IT APART OURSELVES. (CANT AFFORD CHRYSLER TO DO IT). THE VALVES ARE BENT. WE ARE TAKING THE HEADS TO A LOCAL MACHINE SHOP TO PUT NEW VALVES IN.*AK

I HAVE A 1999 CHRYSLER CONCORDE LX WITH A 2.7 ENGINE. MY WIFE WAS DRIVING DOWN AN ACCESS ROAD AT ABOUT 45 MPH WHEN THE CAR STARTED LOSING POWER. SHE THOUGHT IT WAS BECAUSE OF THE AIR CONDITIONER BUT WHEN IT STOPPED IT DIED. NO WARNING LIGHTS CAME ON TO TELL HER ANYTHING WAS WRONG. DID NOT NOTICE TEMPERATURE GETTING HOT. HAD IT TOWED TO MECHANIC SHOP. MECHANIC SAID IT HAD WATER IN THE BLOCK WITH THE OIL. SAID IT NEEDED A NEW MOTOR. TO REBUILD MINE, AT HIS COST, WOULD BE $4500.00. THIS IS WITHOUT THE LABOR OF REMOVING AND REINSTALLING MOTOR. OTHER OPTION- WAIT UNTIL A USED ONE BECOMES AVAILABLE. THAT WOULD COST $1700.00-- $2700.00. I HAVE FOUND MANY SIMILAR STORIES ON THIS WEB SIGHT. BDM. *AK

COMPLETE ENGINE FAILURE DUE TO BUILD UP OF SLUDGE AND BEARING MATERIAL IN OIL FILTER CAUSING TIMING CHAIN TO JUMP AND ENGINE TO FAIL. LUCKILY THIS HAPPENED AT THE AUTO REPAIR SHOP, NOT ON THE HIGHWAY, AS MANY OTHERS HAVE EXPERIENCED. HAVE LITERALLY FOUND HUNDREDS OF COMPLAINTS ON THE INTERNET RELATING TO THE CHRYSLER 2.7L ENGINE AND ITS PROPENSITY TO FAIL. OUR 1999 CHRYSLER CONCORDE HAS LESS THAN 40,000 MILES AND HAS ALWAYS RECEIVED ROUTINE MAINTENANCE. WE WERE AMONG THE LUCKY ONES...OUR ENGINE FAILED WHILE BACKING OUT OF THE AUTO SHOP GARAGE...INSTEAD AT 65 MILES PER HOUR GOING DOWN THE HIGHWAY. INTERESTING HOW THERE ARE NO WARNING LIGHTS...NOTHING TO TELL YOU THIS IS ABOUT TO HAPPEN. *JB

CAR ENGINE FAILURE AT 90,000 MILES. WAS TRAVELING ON I-75 AT 70 MPH, ENGINE GAVE NO WARNING, JUST HAD CAM SHAFT SENSOR REPLACED AND OIL SENSOR REPLACED, THIS WAS THE SECOND TIME FOR BOTH ITEMS IN THE PAST YEAR. HAVE NOT GAVE AUTHORIZATION TO REPLACE ENGINE, COST ESTIMATED AT 6000.00. WAS TOLD BY MECHANIC THIS A PROBLEM WITH THE VECHILE. CONTACTED CHRYSLER, WAS TOLD I SHOULD HAVE BOUGHT A NEW VECHILE INSTEAD OF BUYING A USED ONE. THIS ONLY HAD 50,000 MILES ON IT WHEN PURCHASED, BUT I TRAVEL OVER A HUNDRED MILES TO AND FROM WORK DAILY. ENGINE SHOULD NOT HAVE FAILED AT 90,000 MILES. *AK

REFERENCE NUMBER: [XXX] [XXX]. THIS IS A DEFECTIVE PRODUCT LIABILITY ISSUE. I WANT FINANCIAL COMPENSATION FOR THE REPAIR OF MY VEHICLE. DAIMLER .*AK CHRYSLER AND ITS REPRESENTATIVES ARE DIRECTLY RESPONSIBLE FOR THE MECHANICAL FAILURE OF THIS VEHICLE. FAULTY ENGINE DESIGN, AND INCORRECT MAINTENANCE PERFORMED. VIN# [XXX] 1999 CONCORDE 11/04/03 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 83117. 02/02/04 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 88097. 03/22/04 INVOICE# [XXX]: A/C COMPRESSOR SEIZED, REPLACE ENGINE. MILEAGE 91065.ESTIMATED REPAIR COST $7740.00 PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

II BOUGHT A 1999 CHRYSLER CONCORDE IN LATE OCTOBER OF 2003. IT HAD LOW MILES (35,000) AND THE DEALERSHIP (A CHEVY DEALERSHIP) GAVE ME A 90 DAY OR 3,000 MILE WARRANTY. I AM FAITHFUL ABOUT TAKING CARE OF MY CARE SO IMAGINE MY SURPRISE WHEN THE ENGINE LIGHT CAME ON AND AS I WAS DRIVING IT TO THE CHRYSLER DEALERSHIP, IT DIED. I HAD IT TOWED THERE AND THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THE TIMING CHAIN HAD GONE OUT AND THAT I WOULD NEED TO HAVE IT REPLACED. I GAVE THEM THE GO-AHEAD. BUT WITHIN HOURS, THEY CALLED ME BACK AND ASKED IF I HAD EVER CHANGED THE OIL IN MY CAR? I TOLD THEM THAT I HAD WITHIN THE LAST 1,000 MILES. I HAD JUST PURCHASED THE CAR, AND IT HAD COME WITH A 120 POINT INSPECTION (INCLUDING AN OIL CHANGE). THE CHRYSLER DEALERSHIP SAID IT WAS THE WORST CASE OF SLUDGE HE HAD EVER SEEN IN HIS 17 YEARS OF WORKING AS A MECHANIC! I WAS STUNNED. I HAD JUST PURCHASED THIS CAR! HE TOLD ME I SHOULD HAVE IT RETURNED TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT, AND DEMAND THAT THEY REPAIR IT. WELL TWO DAYS LATER, I HAVE MY CAR TOWED DOWN THE ROAD TO THE CHEVY DEALER AND I CALL THEM TO TELL THEM THE BAD NEWS. THEY INFORM ME THAT THEY CAN FIX IT AT THE COST OF $7300 FOR A NEW ENGINE, $6300 FOR A REBUILT ONE OR $5700 FOR A USED ONE OF 30,000 MILES! I FINANCED THE CAR AT A 9% INTEREST RATE ON $7,000. IF I PAY FOR A NEW ENGINE, I WOULD BE PAYING FOR THIS CAR 2 1/2 TIMES OVER! I TOLD THEM THAT IT WAS UNACCEPTABLE. THEY THEN TOLD ME THE NAME OF THE LOCAL CHRYSLER REPRESENTATIVE HERE IN THE GREATER CINCINNATI AREA. I HAVE A PHONE CALL IN TO MR. GREG PRITZ BUT I HAVE YET TO HEAR BACK FROM HIM. DO YOU OFFER ADVICE OR SUGGESTIONS. DURELL - BUTCH - HAMM. *AK