NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
161 reports52,000 miles · Aug 1, 2003
Engine And Engine Cooling
GOING 70 MPH ON A FREEWAY CAR AND STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. HEARD CLANKING NOISE EXIT THE FREEWAY. VALVE HEAD WAS ALMOST BROKEN THROUGH DUE TO ROCKER ARM SHAFT MOUNTING BOSS BREAKING. HAD TO RECEIVE ROADSIDE ASSISTANT. CHRYSLER WAS AWARE OF THE PROBLEM AND ISSUED A SERVICE BULLETIN TO MACHINE SHOPS ABOUT WHAT TO…
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GOING 70 MPH ON A FREEWAY CAR AND STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. HEARD CLANKING NOISE EXIT THE FREEWAY. VALVE HEAD WAS ALMOST BROKEN THROUGH DUE TO ROCKER ARM SHAFT MOUNTING BOSS BREAKING. HAD TO RECEIVE ROADSIDE ASSISTANT. CHRYSLER WAS AWARE OF THE PROBLEM AND ISSUED A SERVICE BULLETIN TO MACHINE SHOPS ABOUT WHAT TO DO. THE BOLTS HAD TO REPLACED. *AK *CB
NHTSA ODI #10026924
60,000 miles · Jul 25, 2003
Steering
VEHICLE IS VERY DIFFICULT TO STEER, IT WILL CONTINUOUSLY PULL TO THE LEFT/RIGHT. DEALERSHIP INDICATED THAT RACK AND PINION STEERING WAS COMING APART AT THE MOUNT.*AK
NHTSA ODI #10030187
Mileage unknown · Jul 23, 2003
Steering
TEXT OF MESSAGE SENT TO ODIDATA@NHTSA.DOT.GOV WED., 7-23-2003. MY ELDERLY FATHER HAS A 1996 CHRYSLER CONCORDE FOR WHICH HE CURRENTLY HAS A STEERING PROBLEM. THE SERVICING DEALERSHIP IN COATS, NC HAS ADVISED THAT IT HAS A GOOD IDEA THAT IT MAY BE DEFECTIVE OR MISSING BUSHINGS, LOOSE STEERING GEAR BOLTS, OR OTHER COMMONLY KNOWN …
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TEXT OF MESSAGE SENT TO ODIDATA@NHTSA.DOT.GOV WED., 7-23-2003. MY ELDERLY FATHER HAS A 1996 CHRYSLER CONCORDE FOR WHICH HE CURRENTLY HAS A STEERING PROBLEM. THE SERVICING DEALERSHIP IN COATS, NC HAS ADVISED THAT IT HAS A GOOD IDEA THAT IT MAY BE DEFECTIVE OR MISSING BUSHINGS, LOOSE STEERING GEAR BOLTS, OR OTHER COMMONLY KNOWN PROBLEMS. THEY FURTHER ADVISED THAT THE VEHICLE IS SAFE TO OPERATE UNTIL THEY CAN LOOK AT IT NEXT WEEK. I AM ASTOUNDED THAT THERE ARE NO RECALLS IN EFFECT FOR THIS SUBJECT. IT TOOK A SOLID HOUR FOR ME TO CUT / PASTE THE ATTACHED. THIS IS AN EXTRACT FROM YOUR RECORDS - VIVID DESCRIPTIONS WARNING OF SAFETY CONCERNS FROM CUSTOMERS. WHAT WILL IT TAKE TO REACH CHRYSLER CORPORATION'S SENSE OF CONCERN AND DUTY TOWARD THIS MATTER. WHAT IS YOUR RESPONSIBILITY TOWARD THIS MATTER? YOUR WEBSITE CITES THE FOLLOWING: "IF A SAFETY-RELATED DEFECT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT, THE MANUFACTURER MUST FIX IT AT NO COST TO THE OWNER. YOUR COMPLAINT IS THE FIRST STEP IN THE PROCESS." THE "NEXT STEP" HAS ALREADY BEEN TAKEN, AND INVESTIGATIONS #EA99031 OCT 29, 1999 AND PE99044 SEP 13, 2001 CLOSED WITH NO ASSUMPTION OF ACCOUNTABILITY BY CHRYSLER, AND NO RECALL MANDATED FOR SAFETY ISSUES. CHRYSLER OWES THIS "WELL KNOWN" PROBLEM'S FIX TO MY FATHER AT NO CHARGE. I WILL NOT STAND BY AND SEE HIM TAKEN FOR SEVERAL HUNDRED OR THOUSANDS OF DOLLARS. IT IS APPARENT THAT THIS ONE HAS SLIPPED THROUGH THE CRACKS, WAS NOT PROPERLY INVESTIGATED BY YOUR ENGINEERING DEPARTMENT, OR WAS SET ASIDE PREMATURELY.HOW MANY COMPLAINTS WILL IT TAKE?*AK
NHTSA ODI #10029048
49,000 miles · Jul 15, 2003
StructureFire
WHEN DRIVING MY 1996 CHRYSLER CONCORDE, I NOTICED THE FRONT END SHAKING, AND A VERY LOUD THUMPING NOISE WHEN STARTING AND SLOWING DOWN. AFTER TAKING THE CAR TO MY MECHANIC, HE FOUND THAT THE ENTIRE RUBBER END OF THE JOINT WAS GONE. ONLY THE METAL BUSHING REMAINED. THE MOUNTING BUSHINGS THAT HOLD THE FORWARD CRADLE OR SUBFRAME ON…
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WHEN DRIVING MY 1996 CHRYSLER CONCORDE, I NOTICED THE FRONT END SHAKING, AND A VERY LOUD THUMPING NOISE WHEN STARTING AND SLOWING DOWN. AFTER TAKING THE CAR TO MY MECHANIC, HE FOUND THAT THE ENTIRE RUBBER END OF THE JOINT WAS GONE. ONLY THE METAL BUSHING REMAINED. THE MOUNTING BUSHINGS THAT HOLD THE FORWARD CRADLE OR SUBFRAME ON ARE COMPLETELY ROTTED AWAY. THE NOISE IS FROM THE ENTIRE FRONT CRADLE OF THE CAR TRAVELING UP AND DOWN THE MOUNTING BOLTS AND SLAMMING INTO THE FLOORBOARD OF THE CAR. IT LOOKS AS THOUGH THE ONLY THING HOLDING THE FRONT OF THE CAR AND DRIVETRAIN IN PLACE IS THE WASHERS ON THE HEAD OF THE BOLTS. IF THE WASHERS OR BOLT HAD BROKEN, THE FRONT OF THE CAR WOULD HAVE SEPARATED FROM THE REST OF THE FRAME, AND OBVIOUSLY MY DAUGHTER WOULD HAVE TOTALLY LOST CONTROL. THIS IS A VERY DANGEROUS AND CONSTLY PROBLEM THAT SHOULD BE COMMUNICATED TO OTHER CONCORDE OWNERS. *AK
NHTSA ODI #10026101
130 miles · Jun 20, 2003
Steering
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE STEERING BOLTS ARE LOOSE, AND IT IS CAUSING THE STEERING WHEEL TO JUMP AROUND, MAKING IT HARD FOR CONSUMER TO STEER THE VEHICLE. DEALER NOTIFIED.*AK *TS
NHTSA ODI #10024559
Mileage unknown · Jun 20, 2003
Engine And Engine CoolingEquipmentVisibility
PROBLEM WITH CHRYSLER CONCORDE 1996 OXYGEN SENSOR. *MR THE CONSUMER NEEDED TO REPLACE THE OXYGEN SENSOR NINE TIMES. THE DEALER REPLACED THE POWER CONTROL MODULE AND PROGRAM TO SEE IF THAT WAS THE UNDERLYING PROBLEM. (THE PROBLEM STILL OCCURRED) THE CHECK ENGINE LIGHT HAD COME ON AND THE MECHANIC FOUND THE UPSTREAM OXYGEN SE…
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PROBLEM WITH CHRYSLER CONCORDE 1996 OXYGEN SENSOR. *MR THE CONSUMER NEEDED TO REPLACE THE OXYGEN SENSOR NINE TIMES. THE DEALER REPLACED THE POWER CONTROL MODULE AND PROGRAM TO SEE IF THAT WAS THE UNDERLYING PROBLEM. (THE PROBLEM STILL OCCURRED) THE CHECK ENGINE LIGHT HAD COME ON AND THE MECHANIC FOUND THE UPSTREAM OXYGEN SENSOR NEEDED TO BE REPLACED ONCE AGAIN. THE CONSUMER REQUESTED CHRYSLER TO PAY FOR THE CORRECTION OF THE PROBLEM WITH THE OXYGEN SENSOR. THE REMOTE TO THE DOOR LOCK MADE A DIFFERENT SOUND, THE DRIVER'S WINDOW WAS NOISY AND WAS TIGHTENED AND LUBED. *SCC *JB
NHTSA ODI #10024530
Mileage unknown · Jun 9, 2003
Exterior Lighting
1996 CHRYSLER CONCORDE PLATES ON HEADLIGHTS CAME LOOSE AND FELL ON BULB CAUSING BULB TO BURN OUT. *MR EACH HEADLIGHT ON THE CONSUMERS VEHICLE HAD COME LOOSE AND FALLEN ON THE BULB AND CAUSED THE BULB TO BURN OUT. THE VEHICLE LOST ONE HEADLIGHT AT A TIME. *SCC *JB
NHTSA ODI #10024089
133,000 miles · May 27, 2003
Structure
VERY DANGEROUS! WHEN DRIVING MY 1996 CHRYSLER CONCORDE THAT MY DAUGHTER USES TO GET TO SCHOOL, I NOTICED THE FRONT END SHAKING, AND A VERY LOUD THUMPING NOISE WHEN STARTING AND SLOWING DOWN. WHEN I RETURNED HOME, I DID A VISUAL INSPECTION UNDER THE CAR AND SAW THAT THE RIGHT FRONT TIRE HAD GOOD TREAD EXCEPT ON THE INNER EDGE, WH…
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VERY DANGEROUS! WHEN DRIVING MY 1996 CHRYSLER CONCORDE THAT MY DAUGHTER USES TO GET TO SCHOOL, I NOTICED THE FRONT END SHAKING, AND A VERY LOUD THUMPING NOISE WHEN STARTING AND SLOWING DOWN. WHEN I RETURNED HOME, I DID A VISUAL INSPECTION UNDER THE CAR AND SAW THAT THE RIGHT FRONT TIRE HAD GOOD TREAD EXCEPT ON THE INNER EDGE, WHERE THE METAL BELT WAS SHOWING THROUGH. THIS WAS THE SAME SIDE WHERE MY MECHANIC JUST CHANGED THE STEERING END AFTER FINDING THE ENTIRE RUBBER END OF THE JOINT GONE. ONLY THE METAL BUSHING REMAINED. I TOOK THE CAR TO THE MECHANIC TO CHANGE THE TIRE AND ASKED HIM TO INSPECT FOR THE THUMPING NOISE. HE CAME OUT OF THE GARAGE AND TOLD ME THE CAR IS NOT TO MOVE ANOTHER INCH AND INSTRUCTED ME TO FOLLOW HIM TO THE LIFT. WHAT HE SHOWED ME HORRIFIED ME ENOUGH THAT I AM NOW WRITING YOU. THE MOUNTING BUSHINGS THAT HOLD THE FORWARD CRADLE OR SUBFRAME ON ARE COMPLETELY ROTTED AWAY. THE THUMPING NOISE IS FROM THE ENTIRE FRONT CRADLE OF THE CAR TRAVELING UP AND DOWN THE MOUNTING BOLTS AND SLAMMING INTO THE FLOORBOARD OF THE CAR. IT LOOKS AS THOUGH THE ONLY THING HOLDING THE FRONT OF THE CAR AND DRIVETRAIN IN PLACE IS THE WASHERS ON THE HEAD OF THE BOLTS. IF THE WASHERS OR BOLT HAD BROKEN, THE FRONT OF THE CAR WOULD HAVE SEPARATED FROM THE REST OF THE FRAME, AND OBVIOUSLY MY DAUGHTER WOULD HAVE TOTALLY LOST CONTROL. THANK GOODNESS MY MECHANIC FOUND THIS. AGAIN, THIS IS A VERY DANGEROUS PROBLEM. *TT
NHTSA ODI #10020588
7,000 miles · Apr 8, 2003
Power Train
THE AUTOMATIC TRANSMISSION FAILED TO DOWN SHIFT. *JB
NHTSA ODI #10015444
49,555 miles · Mar 22, 2003
Engine And Engine CoolingSteeringWheels
I USE TO OWN A 1996 CHRYSLER CONCORDE LXI I HAVE ENCOUNTERED SEVERAL PROBLEMS, SUCH AS MY WHEELS FALLING OFF, LOOSENESS IN THE STEERING. A CHRYSLER DEALERSHIP STATED THE CAR SHOULD NOT BE DRIVEN ON THE ROAD AT ALL! MY ENGINE FAILED WHILE DRIVING 45 M.P.H., ALL POWER TO THE CAR DIED. I HAVE BEEN TALKING TO SEVERAL CONCORDE OW…
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I USE TO OWN A 1996 CHRYSLER CONCORDE LXI I HAVE ENCOUNTERED SEVERAL PROBLEMS, SUCH AS MY WHEELS FALLING OFF, LOOSENESS IN THE STEERING. A CHRYSLER DEALERSHIP STATED THE CAR SHOULD NOT BE DRIVEN ON THE ROAD AT ALL! MY ENGINE FAILED WHILE DRIVING 45 M.P.H., ALL POWER TO THE CAR DIED. I HAVE BEEN TALKING TO SEVERAL CONCORDE OWNERS AND THIS IS A WELL KNOW PROBLEM WITH THESE. I STOP MAKING PAYMENT FOR THIS CAR AFTER THE ORIGINAL DEALERSHIP WHERE I BROUGHT IT FROM WOULD NOT FIX IT WHILE UNDER WARRANTY. I FEAR FOR THE PERSON WHO HAS THIS CAR NOW, THEY COULD LOSE THEIR LIFE.*JB
NHTSA ODI #10010879
NHTSA investigations
5DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
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