NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
161 reports61,600 miles · Jan 15, 2004
Engine And Engine CoolingSeat BeltsVisibility
MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2…
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MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2.7L ENGINES AND THERE ARE ALOT OF THE THESE ENGINES WITH THIS SAME PROBLEM (SLUDGE BUILD UP) THE QUOTE TO REPAIR MY CAR IS $9500.00 AND I CANNOT AFFORD THIS, IT HAS BEEN ALMOST 7 MONTHS AND MY CAR IS JUST SITTING IN MY DRIVE WAY, I'M MAKING MONTHLY PAYMENTS ON THIS CAR AND IT IS NO GOOD. PLEASE HELP ALL OF US TO DO SOMETHING ABOUT CHRYSLER. IT'S US LITTLE PEOPLE AGAINST THE BIG CORPORATIONS AND WE HAVE NO CHANCE AT ALL.
NHTSA ODI #10069242
45,000 miles · Jan 12, 2004
Steering
WELL AS I CAN TELL THIS IS A WIDE SPREAD PROBLEM THE RACK AND PINION, BUSHINGS AND STEERING GEAR FAILURE AND TIE ROD ENDS. MY CONCORD HAS HAD A CLUNK GRINDING SOUND FOR SOMETIME IN THE STEERING AND NOW THE CAR IS BEGINNING TO NOT TURN WHEN I TURN THE STEERING WHEEL. NOT EVERY ONE HAS A $1000.00 TO $2000.00 TO GET THIS FIXED WHA…
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WELL AS I CAN TELL THIS IS A WIDE SPREAD PROBLEM THE RACK AND PINION, BUSHINGS AND STEERING GEAR FAILURE AND TIE ROD ENDS. MY CONCORD HAS HAD A CLUNK GRINDING SOUND FOR SOMETIME IN THE STEERING AND NOW THE CAR IS BEGINNING TO NOT TURN WHEN I TURN THE STEERING WHEEL. NOT EVERY ONE HAS A $1000.00 TO $2000.00 TO GET THIS FIXED WHAT WILL IT TAKE TO GET CHRYSLER TO FIX THE PROBLEM A SCHOOL BUS FULL OF CHILDREN GETTING HIT BUY ONE OF THE MANY CHRYSLER CARS WITH THE SAME STEERING PROBLEM ON THE ROAD. PLEASE HELP BEFORE SOMEONE GETS KILLED IF NOT ALREADY. *LA
NHTSA ODI #10052911
46,000 miles · Nov 15, 2003
Steering
I HAVE A 1996 CHRYSLER CONCORDE LXI. MY BROTHER IN LAW HAS ONE THE SAME YEAR AND MODEL ALSO. WE BOTH HAVE THE SAME PROBLEM. THE STEERING GEAR BUSHINGS WEAR OUT AND ALLOWS THE STEERING TO WANDER. I HAVE COME VERY CLOSE TO HAVING AN ACCIDENT AS WELL AS MY BROTHER IN LAW WHILE GOING AROUND A CORNER AND EXPECTING THE CAR TO FOLLOW T…
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I HAVE A 1996 CHRYSLER CONCORDE LXI. MY BROTHER IN LAW HAS ONE THE SAME YEAR AND MODEL ALSO. WE BOTH HAVE THE SAME PROBLEM. THE STEERING GEAR BUSHINGS WEAR OUT AND ALLOWS THE STEERING TO WANDER. I HAVE COME VERY CLOSE TO HAVING AN ACCIDENT AS WELL AS MY BROTHER IN LAW WHILE GOING AROUND A CORNER AND EXPECTING THE CAR TO FOLLOW THE DIRECTION OF STEERING BUT INSTEAD THE CAR WANTED TO GO STRAIGHT UNTIL THE STEERING GEAR HAD TRAVELED AS FAR AS IT COULD GO THEN THE STEERING REACTED. THIS PROBLEM ALSO CAUSES EXCESSIVE VIBRATION IN THE FRONT END LEADING A MECHANIC TO BELIEVE THE ROTORS ARE WARPED WHEN IN FACT IT IS THE STEERING GEAR BUSHINGS. THESE BUSHINGS ARE NOT AVAILABLE THROUGH CHRYSLER. INSTEAD THEY WANT YOU TO PURCHASE A WHOLE NEW STEERING GEAR FOR OVER $1000. IT APPEARS TO ME THAT THIS PROBLEM IS VERY COMMON TO THE 1996 CHRYSLER CONCORDE LXI AND CHRYSLER SHOULD EITHER MAKE THE PART AVAILABLE TO REMEDY THE PROBLEM OR REPLACE THE PART AT THERE OWN EXPENSE. THIS IS ONE OF THOSE PROBLEMS WHERE SOMEONE MAY DRIVE OFF THE ROAD AND GET HURT OR KILLED AND NO ONE WILL EVER KNOW WHY OTHER THAN TO EXPECT THAT IT WAS THE DRIVERS FAULT. *LA
NHTSA ODI #10046986
87,000 miles · Oct 3, 2003
Engine And Engine Cooling
1996 CONCORDE 2.7 LITER ENGINE MALFUNCTIONED AT ABOUT 87,000 MILES. SERVICE HAS BEEN REGULAR AND MOSTLY AT THE DEALERSHIP. AT 81,000 MILES THE OIL LIGHT WAS FLICKERING, WE TOOK IT TO THE DEALER WHO CHECKED IT AND SAID NOT TO WORRY. *LA
NHTSA ODI #10041146
78,000 miles · Sep 23, 2003
Air BagsCrashInjury
I WAS INVOLVED IN A 40MPH FRONTAL IMPACT WITH ANOTHER VEHICLE AND MY AIRBAGS DID NOT DEPLOY.
NHTSA ODI #10039349
81,000 miles · Aug 25, 2003
Engine And Engine Cooling
DEFECTIVE ENGINE LEADING TO COMPLETE FAILURE. THE CAR HAS 81,000 MILES ON IT.HE ENGINE WILL HAVE TO BE REPLACED.*AK
NHTSA ODI #10033485
70,000 miles · Aug 23, 2003
EquipmentSteeringSuspension
I HAVE PUT NEARLY $2000 INTO THE FRONT END OF MY 1996 CHRYSLER CONCORDE, BEGINNING WITH THE INFAMOUS EARLY RACK & PINION DEFECT. RIGHT NOW THE CAR IS UP ON BLOCKS WAITING FOR ME TO REPLACE NEARLY EVERYTHING IN THE FRONT END.*AK THIS HAS BEEN A NIGHTMARE OF REPLACEMNT COSTS.
NHTSA ODI #10033352
Mileage unknown · Aug 22, 2003
Engine And Engine Cooling
THE DEALER REPLACED THE OXYGEN SENSOR EIGHT TIMES SINCE THE VEHICLE WAS BRAND NEW. *AK THE PART NEEDED TO BE REPLACED AGAIN, HOWEVER THE MANUFACTURER REFUSED ASSISTANCE. *SCC *JB
NHTSA ODI #10027068
105,000 miles · Aug 21, 2003
Suspension
LEFT FRONT LOWER BALL JOINT FAILED (CRACKED IN HALF), CAUSING FRONT WHEEL TO SEPARATE FROM LOWER CONTROL ARM RESULTING IN LOSS OF STEERING CONTROL.*AK
NHTSA ODI #10033230
144,000 miles · Aug 9, 2003
Engine And Engine CoolingService Brakes, AirSteering
STEERING IS VERY BAD. PULLS TO THE LEFT. RACK AND PINION BUSHINGS BAD, AS WELL AS A TIE ROD. USUALLY MAKES A POPPING NOISE WHEN TURNING. ENGINE COOLING SYSTEM HAS MALFUNCTIONED. CONTINUES TO OVERHEAT. REPLACED WATER PUMP TWICE AS WELL AS THERMOSTAT. ABS LIGHT CONTINUES TO COME ON. BRAKES ARE VERY BAD. I'VE REPLACED THEM NU…
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STEERING IS VERY BAD. PULLS TO THE LEFT. RACK AND PINION BUSHINGS BAD, AS WELL AS A TIE ROD. USUALLY MAKES A POPPING NOISE WHEN TURNING. ENGINE COOLING SYSTEM HAS MALFUNCTIONED. CONTINUES TO OVERHEAT. REPLACED WATER PUMP TWICE AS WELL AS THERMOSTAT. ABS LIGHT CONTINUES TO COME ON. BRAKES ARE VERY BAD. I'VE REPLACED THEM NUMEROUS TIMES. *AK
NHTSA ODI #10031142
NHTSA investigations
5DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.