The contact owns a 2000 Chrysler Cirrus. The contact stated while driving at various speeds, the steering wheel would shake and the vehicle was difficult to keep in the lane. Additionally, there was an abnormal sound while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who diagnosed that the …
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The contact owns a 2000 Chrysler Cirrus. The contact stated while driving at various speeds, the steering wheel would shake and the vehicle was difficult to keep in the lane. Additionally, there was an abnormal sound while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who diagnosed that the ball joints were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
NHTSA ODI #11419411
110,000 miles · Apr 29, 2015
SteeringSuspension
CAR HAS BEEN MAKING FRONT END NOISE FOR ABOUT 4 DAYS BEFORE THE BALL JOINT BREAKING COMPLETELY CAUSE THE AXLE TO REMOVE AND BREAK ALSO VEHICLE NEEDS FIXED ASAP CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10713678
10,400 miles · Apr 9, 2015
Suspension
THE LOWER BALL JOINT IS VERY LOOSE AND MAKING ALOT OF NOISE. THERE WAS A RECALL FOR LOWER BALL JOINT FAILURE FOR THIS CAR. DON'T UNDERSTAND WHY MY CAR IS NOT PART OF THE RECALL. *TR
NHTSA ODI #10704624
111,080 miles · Feb 5, 2012
SteeringSuspensionCrash
WHILE DRIVING MY SON HOME FROM SCHOOL, MY 2000 CHRYSLER CIRRUS BECAME DISABLED DUE TO THE RIGHT SIDE BALL JOINT SNAPPING OFF THE CONTROL ARM. I HAD TO GET MY VEICHLE TOWED AND HAD TO REPLACE THE RIGHT BALL JOINT , THE RIGHT CONTROL ARM AND ALSO THE RIGHT SIDE AXLE. I ONLY OWN THIS CAR 6 MONTHS ( 1825 MILES) AND THIS WAS THE 2…
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WHILE DRIVING MY SON HOME FROM SCHOOL, MY 2000 CHRYSLER CIRRUS BECAME DISABLED DUE TO THE RIGHT SIDE BALL JOINT SNAPPING OFF THE CONTROL ARM. I HAD TO GET MY VEICHLE TOWED AND HAD TO REPLACE THE RIGHT BALL JOINT , THE RIGHT CONTROL ARM AND ALSO THE RIGHT SIDE AXLE. I ONLY OWN THIS CAR 6 MONTHS ( 1825 MILES) AND THIS WAS THE 2ND MAJOR REPAIR I HAD WITH THIS VEICHLES STEERING CONPONENTS ( RACK & PINION ASSY AND POWER STEERING PUMP). I FOUND ON ANOTHER WEBSITE THAT THERE IS A RECALL FOR THE CONTROL ARM:LOWER BALL JOINT RECALL ID #79830 . CAN YOU PLEASE HELP WITH THIS PROBLEM OR LEAD ME IN THE RIGHT DIRECTION. THANK YOU! *TR
NHTSA ODI #10446713
Mileage unknown · Jul 9, 2002
Service Brakes, HydraulicSteeringSuspension
FRONT DISC BRAKES BEGAN MAKING NOISE, MECHANIC CHECKED AND FOUND THE ROTOR SURFACE WAS DELAMINATING AND INFORMED ME THAT THIS HAPPENS ON ALL CHRYSLER CIRRUS'S THEY HAVE WORKED ON THIS YEAR. THIS MAY ANSWER SOME OF THE OTHER COMPLAINTS LISTED IN THIS SECTION. ALSO, THE 15" WHEELS MOUNTED ON THE LXI MODEL CIRRUS'S, TAKE 14" BRAKES…
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FRONT DISC BRAKES BEGAN MAKING NOISE, MECHANIC CHECKED AND FOUND THE ROTOR SURFACE WAS DELAMINATING AND INFORMED ME THAT THIS HAPPENS ON ALL CHRYSLER CIRRUS'S THEY HAVE WORKED ON THIS YEAR. THIS MAY ANSWER SOME OF THE OTHER COMPLAINTS LISTED IN THIS SECTION. ALSO, THE 15" WHEELS MOUNTED ON THE LXI MODEL CIRRUS'S, TAKE 14" BRAKES. THE SUSPENSION ON THE LXI IS ONLY DESIGNED FOR THE 14" WHEELS, DUE TO THIS EFFORT ON CHRYSLER'S PART TO SAVE MONEY, THE LXI OWNERS ARE DRIVING VEHICLES WITH INCORRECT SUSPENSION AND WHEELS. THIS IS ON ALL CHRYSLER CIRRUS VEHICLES, THAT IS WHY THERE ARE STEERING, SUSPENSION AND BRAKE PROBLEMS.*AK
NHTSA ODI #764022
Mileage unknown · May 24, 2002
Suspension
AFTER THE CAR IS DRIVEN FOR 30 OR 40 MINUTES, A SHARP TAPPING SOUND CAN BE HEARD COMING FROM THE ENGINE COMPARTMENT. SOME SORT OF "KICK" CAN ALSO BE FELT THROUGH THE STEERING WHEEL. THE LONGER THE CAR IS DRIVEN, THE LOUDER THE SOUND AND THE MORE PRONOUNCED THE KICKBACK IN THE STEERING WHEEL, AT TIMES FAIRLY VIOLENT. THE TAPS/KNO…
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AFTER THE CAR IS DRIVEN FOR 30 OR 40 MINUTES, A SHARP TAPPING SOUND CAN BE HEARD COMING FROM THE ENGINE COMPARTMENT. SOME SORT OF "KICK" CAN ALSO BE FELT THROUGH THE STEERING WHEEL. THE LONGER THE CAR IS DRIVEN, THE LOUDER THE SOUND AND THE MORE PRONOUNCED THE KICKBACK IN THE STEERING WHEEL, AT TIMES FAIRLY VIOLENT. THE TAPS/KNOCKS OCCUR AS MANY AS SEVERAL TIMES PER SECOND, THEN STOP FOR A FEW MINUTES, THEN RETURN. THE OCCURRENCE IS NONROTATIONAL (IE, HAPPENS AT EQUAL INTERVALS WHETHER AT HIGHWAY SPEEDS OR IN A PARKING LOT) AND HAS NOTHING TO DO WITH ROAD SURFACE CONDITIONS. CHRYSLER TECHNICAL SERVICE BULLETIN (TSB) 19-02-99 REV A, DATED 10/99, DESCRIBES THIS PROBLEM. I'VE BROUGHT THE CAR TO TWO CHRYSLER DEALERS A TOTAL OF FOUR TIMES, WHO MOSTLY CLAIM THEY CAN FIND NOTHING WRONG. ON ONE OCCASION, TENAFLY JEEP... CLAIMS TO HAVE REPLACED THE STEERING COLUMN (PART #4690543-AM) UNDER WARRANTY PURSUANT TO THE TSB, BUT THE NOISE AND KICK RETURNED WITHIN THE FIRST 2 HOURS I DROVE THE CAR ON THE HIGHWAY. NOTE THAT THE TSB APPLIES TO 69 DIFFERENT CHRYSLER/PLYMOUTH/DODGE CONFIGURATIONS FROM 1995 TO 2000. ACCORDING TO THE DEALERSHIP, THE REPLACEMENT STEERING COLUMN THEY INSTALLED CARRIES THE SAME PART NUMBER AS THE OLD, MEANING THEY CONTINUE TO INSTALL KNOWN FAULTY REPLACEMENT PARTS, PERHAPS HOPING THE CAR WILL BE SOLD BEFORE THE PROBLEM REAPPEARS. BOTTOM LINE: I'M STUCK WITH A CAR THE DEALER WON'T FIX UNDER WARRANTY AND WHICH I CAN NEITHER SELL (WITHOUT DISCLOSING THE MATERIAL DEFECT) NOR DRIVE COMFORTABLY (I DON'T WANT TO BE KILLED WHEN THE STEERING ASSEMBLY FLIES APART ONE DAY).*AK
NHTSA ODI #762236
Mileage unknown · Jun 6, 2001
Suspension
WHILE PULLING OUT OF DRIVEWAY CAR VEERED TO RIGHT, LIKE CONSUMER HAS LOST CONTROL. TOOK VEHICLE TO MECHANIC, AND THEY CAN'T FIND CAUSE. *AK
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4 LITER ENGINES, THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT AGE AND DEVELOP A LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE FREE OF CHARGE. THE THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH AN INADEQUATE WELD BETWEEN THE RIGHT FRONT BRAKE HOSE BLOCK AND THE STAND-OFF BRACKET.
Consequence & remedy
Consequence: SEPARATION OF THE STAND-OFF BRACKET FROM THE BLOCK COULD CAUSE FATIGUE DAMAGE OF THE RIGHT FRONT BRAKE TUBE AND RESULT IN A HALF SYSTEM BRAKE LOSS.
Remedy: DEALERS WILL ADD A BRAKE LINE BRACKET TO THE RIGHT FRONT BRAKE TUBE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AFFECTED VEHICLES WERE BUILT WITH UNPAINTED FUEL TANK STRAPS.
Consequence & remedy
Consequence: THE PAINT PROVIDES CORROSION PROTECTION NECESSARY TO ENSURE THE STRAPS DO NOT LOOSEN OVER TIME.
Remedy: DEALERS WILL REPLACE THE FUEL TANK STRAPS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA05019 · Power Steering Fluid Fires
Opened Nov 7, 2005 · Closed Jan 12, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Steering:hydraulic Power Assist:hose, Piping, And Connections
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 1999 AND 2000 JA-CARS BUILT FROM JULY 1, 1998 TO JULY 31, 2000 AND EQUIPPED WITH 2.4L ENGINES (RECALL 06V-001).THE NOTIFICATION STATED THAT ?THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT, AGE AND DEVELOP A LEAK. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDER HOOD FIRE.DCC INDICATED THAT IT WAS AWARE OF 94 COMPLAINTS AND FIELD REPORTS THAT MAY BE RELATED TO THIS CONDITION WHEN IT MADE THE DEFECT DETERMINATION.TO REMEDY THE DEFECT CONDITION, DCC WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE ON THE AFFECTED VEHICLES WITH A NEW PART MADE FROM A HOSE MATERIAL WITH INCREASED HEAT RESISTANCE CAPABILITY. CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Engine And Engine Cooling
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 1999 AND 2000 JA-CARS BUILT FROM JULY 1, 1998 TO JULY 31, 2000 AND EQUIPPED WITH 2.4L ENGINES (RECALL 06V-001).THE NOTIFICATION STATED THAT ?THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT, AGE AND DEVELOP A LEAK. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDER HOOD FIRE.DCC INDICATED THAT IT WAS AWARE OF 94 COMPLAINTS AND FIELD REPORTS THAT MAY BE RELATED TO THIS CONDITION WHEN IT MADE THE DEFECT DETERMINATION.TO REMEDY THE DEFECT CONDITION, DCC WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE ON THE AFFECTED VEHICLES WITH A NEW PART MADE FROM A HOSE MATERIAL WITH INCREASED HEAT RESISTANCE CAPABILITY. CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Steering:hydraulic Power Assist:hose, Piping, And Connections
ODI HAS RECEIVED 29 REPORTS OF ENGINE COMPARTMENT FIRES THAT APPEAR TO BE RELATED TO POWER STEERING HOSE LEAKAGE IN MODEL YEAR (MY) 1999 AND 2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE VEHICLES (JA-CARS) EQUIPPED WITH 2.4L ENGINES.THESE REPORTS INDICATE THAT THE FIRE RESULTED FROM A POWER STEERING HOSE LEAK OR THAT IT OCCURRED AFTER AN EXTENDED DRIVE AND SHORTLY AFTER BEING PARKED - CONDITIONS CONSISTENT WITH IGNITION OF POWER STEERING FLUID ON A HOT ENGINE OR EXHAUST SURFACE DURING THE VEHICLE HOT SOAK PERIOD. ON JANUARY 6, 2006, DAIMLERCHRYSLER CORPORATION (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 1999 AND 2000 JA-CARS BUILT FROM JULY 1, 1998 TO JULY 31, 2000 AND EQUIPPED WITH 2.4L ENGINES (RECALL 06V-001).THE NOTIFICATION STATED THAT ?THE HIGH PRESSURE POWER STEERING HOSE MAY PREMATURELY HEAT, AGE AND DEVELOP A LEAK. POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN AN UNDER HOOD FIRE.DCC INDICATED THAT IT WAS AWARE OF 94 COMPLAINTS AND FIELD REPORTS THAT MAY BE RELATED TO THIS CONDITION WHEN IT MADE THE DEFECT DETERMINATION.TO REMEDY THE DEFECT CONDITION, DCC WILL REPLACE THE HIGH PRESSURE POWER STEERING HOSE ON THE AFFECTED VEHICLES WITH A NEW PART MADE FROM A HOSE MATERIAL WITH INCREASED HEAT RESISTANCE CAPABILITY. CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE05036 · Engine Compartment Fires
Opened Jun 29, 2005 · Closed Nov 7, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
ON JUNE 29, 2005, ODI OPENED PRELIMINARY EVALUATION PE05-036 TO INVESTIGATE COMPLAINTS OF ENGINE COMPARTMENT FIRES IN MODEL YEAR (MY) 1999-2000 CHRYSLER CIRRUS, DODGE STRATUS AND PLYMOUTH BREEZE PASSENGER CARS (JA CARS). THE JA CARS WERE INTRODUCED IN MY 1995 AND ENDED WITH MY 2000.THEY WERE PRODUCED WITH 2.0L, 2.4L AND 2.5L ENGINES.THE INCIDENT DATA IN THE FAILURE REPORT SUMMARY OF THIS RESUME ARE FOR SUBJECT VEHICLE ENGINE COMPARTMENT FIRES FOR ALL CAUSES. ACCORDING TO DAIMLERCHRYSLER, EVIDENCE COLLECTED FROM FIELD INSPECTIONS OF FIRE INCIDENT VEHICLES INDICATE THAT FLUID LEAKAGE FROM THE HIGH PRESSURE POWER STEERING HOSE IS THE MOST LIKELY CAUSE OF THE FIRES IN THE SUBJECT VEHICLES.THE SUBJECT HIGH PRESSURE POWER STEERING HOSE IS USED IN JA CARS WITH BOTH THE 2.4L AND 2.0L ENGINES IN MY 1995 THROUGH 2000.THE FIRE INCIDENT RATE IN THE MY 1999 THROUGH 2000 JA VEHICLES WITH 2.4L ENGINES IS SIGNIFICANTLY HIGHER THAN IN THE PRIOR MODEL YEAR VEHICLES USING THAT ENGINE AND IN ANY OF THE VEHICLES WITH THE 2.0L OR 2.5L ENGINES.DAIMLERCHRYSLER IS CONTINUING ITS INVESTIGATION OF THE ISSUE AND HAS PROVIDED PERIODIC UPDATES TO ODI. AN ENGINEERING ANALYSIS (EA05-019) HAS BEEN OPENED TO FURTHER ASSESS THE SCOPE AND FREQUENCY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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