THE CLOCKSPRING CONNECTOR HAS FAILED ON MY 97 CHRYSLER MINIVAN. THE AIRBAG LIGHT STAYS ON, THE HORN DOES NOT WORK AND CRUISE CONTROL DOES NOT WORK. I UNDERSTAND THIS IS A DEFECTIVE PART WITH OVER 125,000 REPLACEMENT ITEMS SOLD AND A $250 REPAIR. CHRYSLER SHOULD COVER THE COST OF THIS REPAIR.
1997 Chrysler Chrysler Tc
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 4 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Parking Brake. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
4 reportsTHERE ARE 2 PNEUMATIC CYLINDERS THAT HOLD THE REAR HATCH DOOR IN THE OPEN (LIFTED) POSITION. RECENTLY, THE BOLT THAT SECURES ONE END OF IT TO THE VEHICLE BROKE AND THE DOOR FELL AND HIT ME ON THE SHOULDERS ( IT IS QUITE HEAVY). I WAS NOT INJURED AND I BOUGHT A NEW CYLINDER WITH THE INTENTION OF REPLACING IT MYSELF BUT, INSTEAD…
Read full complaint
THERE ARE 2 PNEUMATIC CYLINDERS THAT HOLD THE REAR HATCH DOOR IN THE OPEN (LIFTED) POSITION. RECENTLY, THE BOLT THAT SECURES ONE END OF IT TO THE VEHICLE BROKE AND THE DOOR FELL AND HIT ME ON THE SHOULDERS ( IT IS QUITE HEAVY). I WAS NOT INJURED AND I BOUGHT A NEW CYLINDER WITH THE INTENTION OF REPLACING IT MYSELF BUT, INSTEAD, TOOK IT TO THE DEALERSHIP AND THEY REPAIRED IT. WHILE I WAS AT THE DEALERSHIP I TALKED TO ANOTHER TOWN AND COUNTRY OWNER WHO TOLD ME HE HAD TO HAVE BOTH OF HIS CYLINDERS REPLACED BECAUSE BOTH OF THEM BROKE AT DIFFERENT TIMES. ARE THESE ISOLATED INSTANCES OR IS IT A COMMON SAFETY PROBLEM THAT SHOULD BE ADDRESSED?
POWER STEERING UNIT.
EMERGENCY BRAKE SEEMED TO WORK PROPERLY AT FIRST, THEN IT WOULD NOT HOLD EVEN ON LEVEL GROUND.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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