The vehicle was sold with an outdated battery and later experienced repeated breakdowns. During the first repair visit, the dealership replaced the battery and alternator but failed to identify the root cause of the problem. The vehicle was returned, but the next day it broke down again. Upon inspection, it was discovered that t…
Read full complaint
The vehicle was sold with an outdated battery and later experienced repeated breakdowns. During the first repair visit, the dealership replaced the battery and alternator but failed to identify the root cause of the problem. The vehicle was returned, but the next day it broke down again. Upon inspection, it was discovered that the wiring harness was severely burnt and melted, creating a significant safety hazard that could cause stalling, fire, or total electronic failure. The dealership later diagnosed a PCM failure, which was not detected during the first repair visit. The wiring damage and PCM issue were not disclosed to the vehicle owner by the dealership, and there was no explanation provided for the cause. The problem has been confirmed by the dealership during the second visit, and photographs of the wiring damage are available. The electrical system and engine control were compromised, placing the driver and others at risk of sudden vehicle failure while driving.
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Chrysler 300C Problems, Complaints & Recalls | Skip That Year