NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
28 reportsClear category filter52,000 miles · Feb 23, 2015
Electronic Stability Control (esc)Service BrakesSteering
WE LEFT OUR HOME TO RUN AN ERRAND AWAY FROM HOME. WE WERE ON OUR WAY BACK HOME WHEN IN MY CAR WE HEARD A BELL OR LIKE A RING.. ALL OF A SUDDEN OUR CAR STALLED IN THE STREET WHILE WE WERE DRIVING IT CAR TURNED OFF AND MY HUSBAND COULD NOT GET IT IN GEAR OR STOPPED. THE RADIO TURNED OFF THE LIGHTS WENT OFF & HEATER CAME ON I ST…
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WE LEFT OUR HOME TO RUN AN ERRAND AWAY FROM HOME. WE WERE ON OUR WAY BACK HOME WHEN IN MY CAR WE HEARD A BELL OR LIKE A RING.. ALL OF A SUDDEN OUR CAR STALLED IN THE STREET WHILE WE WERE DRIVING IT CAR TURNED OFF AND MY HUSBAND COULD NOT GET IT IN GEAR OR STOPPED. THE RADIO TURNED OFF THE LIGHTS WENT OFF & HEATER CAME ON I STARTED SMELLING SOMETHING BURNING AND THEN MY HUSBAND TRIED TO START THE CAR IT STARTED THEN STOPPED AND THEN HE WASN'T ABLE TO STOP IT MY DAUGHTER AND I STARTED FLIPPING OUT BOTH CRYING WE WERE SCARED IN TRAFFIC AND OUR CAR JUST STOPPED AND WE COULD NOT EVEN GET IT OUT OF NEUTRAL. WE CALLED THE ROADSIDE ASSISTANCE AND A WRECKER CAME IN THE MEAN TIME WE ARE BROKEN DOWN IN A VERY BAD OF TOWN STRANDED. WE HAD THE CAR TOWED TO TOMBALL DODGE WHERE WE BOUGHT IT FROM. WE LET THE DEALERSHIP KNOW THAT THIS IS OUR ONE AND ONLY CAR AND WE HAVE NO OTHER MEANS OF TRANSPORTATION AND WE NEEDED EVERYTHING HANDLED QUICKLY AND WE NEED A RENTAL CAR OR A COURTESY CAR OR SOMETHING. DEALERSHIP TOLD US THEY HAVE TO GET WITH CHRYSLER AS THERE WAS A RE-CALL ON THE ALTERNATOR - WE ALSO CALLED THE CHRYSLER RECALL ASSISTANCE TEAM AND TOLD THEM WHAT HAS HAPPENED AND THEY SAID THE DEALERSHIP HAS CALLED THEM. PROBLEM IS WE LOOKED THE RECALL UP ON SAFERCAR AND THERE IS NO REMEDY NOT YET AVAILABLE SO ACCORDING TO THE CHRYSLER RECALL CENTER THEY WILL BE PUTTING ON ANOTHER DEFECTIVE ALTERNATOR SINCE REMEDY IS NOT AVAILABLE. VERY VERY UNSAFE AND CAN'T SEEM TO GET ANY ANSWERS FROM ANY ONE. IN THE MEAN TIME I AM THE ONE SUFFERING HERE A. WITH NO CAR AND B NOT EVEN A RENTAL DUE TO THE FACT THAT CHRYSLER CAN'T FIGURE IT OUT. IN THE MEANTIME ME AND MY DAUGHTER WILL BE DRIVING IN AN UNSAFE VEHICLE UNTIL CHRYSLER HAS A REMEDY. THANK GOD! WE HAD JUST EXITED THE FREEWAY AND WERE DOWN ON FEEDER OR OUR CAR WOULD HAVE SHUT DOWN ON A MAJOR HIGHWAY AND WE COULD HAVE BEEN KILLED. *TR
NHTSA ODI #10690167
51,000 miles · Jan 20, 2015
Electrical SystemEngineSteeringFire
I HAD JUST LEFT MY HOUSE AND WAS APPROXIMATELY A QUARTER MILE FROM HOME WHEN MY SON AND I NOTICED A STRONG SMELL OF SOMETHING BURNING. THEN THE RADIO TURNED OFF. I LOOKED DOWN AND THE MESSAGE CENTER SAID "BATTERY SAVING MODE". I HAD JUST PUT A NEW BATTERY ON LESS THAN 4 MONTHS AGO. THEN I HEARD A WHIRRING NOISE UNDER THE HOO…
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I HAD JUST LEFT MY HOUSE AND WAS APPROXIMATELY A QUARTER MILE FROM HOME WHEN MY SON AND I NOTICED A STRONG SMELL OF SOMETHING BURNING. THEN THE RADIO TURNED OFF. I LOOKED DOWN AND THE MESSAGE CENTER SAID "BATTERY SAVING MODE". I HAD JUST PUT A NEW BATTERY ON LESS THAN 4 MONTHS AGO. THEN I HEARD A WHIRRING NOISE UNDER THE HOOD AND THE VEHICLE WOULD NOT ACCELERATE UP A HILL. THE RED OUTLINE OF A BATTERY APPEARED ON THE DASH. I TOOK THE CAR BACK HOME AND PARKED IT -- THEN HAD TO HAVE A NEW ALTERNATOR INSTALLED THE NEXT DAY. MECHANIC SAID THERE WAS DEFINITE EVIDENCE OF THE ALTERNATOR BURNING UP. AFTER PICKING UP THE VEHICLE WITH THE NEW ALTERNATOR -- MY HEAT WOULD NOT BLOW OUT THE FRONT VENTS. TURNS OUT THE ACTUATOR HAD GONE OUT. I AM STILL TRYING TO DETERMINE IF THIS WAS CAUSED BY THE ELECTRICAL SYSTEM OR JUST A REALLY STRANGE COINCIDENCE. I AM STILL AFRAID TO DRIVE THE CAR WHEN I GET ON THE INTERSTATE EVEN WITH THE NEW ALTERNATOR BECAUSE I WAS TOLD IT COULD HAPPEN AGAIN AT ANYTIME WITHOUT KNOWING THE CAUSE OF THE PROBLEM. *TR
NHTSA ODI #10676648
39,000 miles · Sep 29, 2014
EngineSteering
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE TURNING THE VEHICLE AT APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILU…
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TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE TURNING THE VEHICLE AT APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.
NHTSA ODI #10639905
3,200 miles · May 8, 2014
EngineSteering
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, AND THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FA…
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TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, AND THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200.
NHTSA ODI #10587194
38,150 miles · Nov 28, 2013
Electronic Stability Control (esc)Service BrakesSteering
I CAME TO A STOP AT A FOUR WAY INTERSECTION. I ACCELERATED TO TURN AT ABOUT 5MPH INSTEAD OF THE CAR TURNING THE STEERING LOCKED UP FOR ABOUT 1-2 SECONDS. THEN DROVE NORMAL UNTIL I GOT TO MY DESTINATION WHICH WAS A FEW MINUTES AWAY & TURNED THE CAR OFF. I GOT OFF THE CAR & WENT INTO THE STORE. WENT I FINISHED SHOPPING I RETURNED …
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I CAME TO A STOP AT A FOUR WAY INTERSECTION. I ACCELERATED TO TURN AT ABOUT 5MPH INSTEAD OF THE CAR TURNING THE STEERING LOCKED UP FOR ABOUT 1-2 SECONDS. THEN DROVE NORMAL UNTIL I GOT TO MY DESTINATION WHICH WAS A FEW MINUTES AWAY & TURNED THE CAR OFF. I GOT OFF THE CAR & WENT INTO THE STORE. WENT I FINISHED SHOPPING I RETURNED TO THE CAR & TRIED TO START IT UP. IT WOULD NOT START & STEERING WHEEL & BRAKES WERE LOCKED. THE POWER STEERING LIGHT, STABILITY CONTROL & BRAKE LIGHTS WOULD BLINK & SAY SERVICE ENGINE. ABOUT AN HOUR INTO THIS I TRIED TO TURN THE CAR ON. IT TURNED ON BUT THE STEERING WHEEL WAS BARLEY TURNABLE I TRIED TO MOVE IT A FEW INCHES. FOR THE WRECKER SERVICE PERSONAL ONCE I MOVED IT THE CARS STEERING WAS BACK TO NORMAL & WORKING. I PLAN ON TAKING IT TO THE DODGE DEALERSHIP TOMORROW MORNING.I JUST REALLY HOPE THIS DOES NOT HAPPEN AGAIN WHILE DRIVING AT A HIGH SPEED. *TR
NHTSA ODI #10554087
Mileage unknown · Aug 19, 2013
Steering
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO STEER CORRECTLY WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT BELIEVED THAT THE REAR WHEELS WERE MISALIGNED AND THERE WAS NO WAY TO ADJUST THEM. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESI…
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TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO STEER CORRECTLY WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT BELIEVED THAT THE REAR WHEELS WERE MISALIGNED AND THERE WAS NO WAY TO ADJUST THEM. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 10/22/13 *CN
NHTSA ODI #10536070
37,580 miles · Jul 29, 2013
Steering
PURCHASED A PRE-OWNED 2012 300 CHRYSLER LIMITED FROM A DEALERSHIP THAT IS APPROXIMATELY 90 MILES FROM MY RESIDENCE. TOOK DELIVERY AND AS SOON AS I GOT IN GARAGE I HEARD THIS GRINDING SOUND COMING FROM THE STEERING COLUMN AS I PARKED THE CAR. A FEW DAYS LATER I TOOK THE VEHICLE TO THE LOCAL DEALER TO DETERMINE THE CAUSE AND PROVI…
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PURCHASED A PRE-OWNED 2012 300 CHRYSLER LIMITED FROM A DEALERSHIP THAT IS APPROXIMATELY 90 MILES FROM MY RESIDENCE. TOOK DELIVERY AND AS SOON AS I GOT IN GARAGE I HEARD THIS GRINDING SOUND COMING FROM THE STEERING COLUMN AS I PARKED THE CAR. A FEW DAYS LATER I TOOK THE VEHICLE TO THE LOCAL DEALER TO DETERMINE THE CAUSE AND PROVIDE A REPAIR. THEY TOLD ME THEY HEARD NOTHING OTHER THAN NORMAL SOUNDS COMING FROM THE ELECTRONIC POWER STEERING MOTOR. I DROVE A SHORT DISTANCE AND HEARD THE NOISE AGAIN AS I MADE A TURN AND THOUGHT THIS IS NOT NORMAL. I TOOK THE VEHICLE BACK TO THE DEALER TO CONFIRM THE INITIAL DIAGNOSIS THAT WAS PROVIDED. THE SERVICE ATTENDANT CALLED THE TECHNICIAN AND HE RESTATED THE SAME THING, THAT THIS IS TYPICAL AND NOTHING CAN BE DONE. I CAME HOME WENT TO A CHRYSLER FORUM AND SAW THAT THIS PROBLEM HAS BEEN GOING ON FOR SOME YEARS. THERE HAS TO BE A PROBLEM HERE AS THIS NOISE IS NOT TYPICAL FOR A STEERING MECHANISM WHICH IS A SAFETY CRITICAL ITEM. I AM AMAZED THAT THERE HAS BEEN NO ACTION TAKEN TO CORRECT THIS ISSUE. ARE YOU WAITING FOR A FATALITY? *TR
NHTSA ODI #10532481
200 miles · Jul 22, 2013
Steering
STEERING WHEEL MAKES A SQUEAKING NOISE WHEN MAKING TURNS NO MATTER THE SPEED. I PURCHASED THIS CAR BRAND NEW 11/26/12 AND I STARTED HAVING THIS ISSUE A COUPLE WEEKS AFTER I PURCHASE THE 2012 CHRYSLER 300S AWD. I HAVE BROUGHT MY CAR TO SEVERAL DEALERSHIPS IN THE DENVER AREA AND THEY ALL SAY THEY ARE UNABLE TO DUPLICATE THE ISSU…
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STEERING WHEEL MAKES A SQUEAKING NOISE WHEN MAKING TURNS NO MATTER THE SPEED. I PURCHASED THIS CAR BRAND NEW 11/26/12 AND I STARTED HAVING THIS ISSUE A COUPLE WEEKS AFTER I PURCHASE THE 2012 CHRYSLER 300S AWD. I HAVE BROUGHT MY CAR TO SEVERAL DEALERSHIPS IN THE DENVER AREA AND THEY ALL SAY THEY ARE UNABLE TO DUPLICATE THE ISSUE ON THEIR COMPUTER EVEN THOUGH THEY CAN HEAR THE NOISE WHEN DRIVING IT. I ALSO RECORDED A VIDEO BC ON ONE OCCASION THE DEALER SAID THEY DIDN'T HEAR ANYTHING. THIS IS REALLY FRUSTRATING TO HAVE A BRAND NEW CAR THAT HAS A STEERING SQUEAK WHILE I'M DRIVING. I EVEN CONTACTED HEADQUARTERS AND ALL THEY DID WAS ASK ME TO GO BACK TO THE DEALER AND CALLED TO DO A FOLLOW-UP AND I TOLD THEM THE ISSUE WASN'T FIXED AND I HAVEN'T HEARD ANYTHING BACK. ITS BEEN 8 MONTHS THAT THIS ISSUE CONTINUES TO OCCUR! *TR
NHTSA ODI #10526138
Official recalls
9Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Jan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Jul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
May 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Consequence & remedy
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Apr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
Consequence & remedy
Consequence: In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
May 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence & remedy
Consequence: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (2)
Electrical System:wiring:fuses And Circuit Breakers
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Air:antilock:control Unit/module
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
Consequence: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Jan 6, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE CHARGER SRT8 AND THE CHRYSLER 300 SRT8 VEHICLES MANUFACTURED FROM MAY 2, 2011, THROUGH NOVEMBER 17, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). AS BUILT, THE TPMS DOES NOT WARN THE DRIVER WHEN A TIRE IS 25 PERCENT BELOW THE RECOMMENDED PRESSURE. THE RECALLED VEHICLES NOTIFY THE CUSTOMERS WHEN THE TIRE PRESSURE REACHES 22 PSI RATHER THAN THE REQUIRED 24 PSI.
Consequence & remedy
Consequence: UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPROGRAM THE VEHICLES TPMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.