← New search

2015 Chrysler 200

Owner reports · Recalls · Investigations

More warning signs than most 200 years

Owner complaints for the 2015 Chrysler 200 are substantially higher than the model-year median of 336.

About this comparison →

When problems were reported

Mileage at the reported incident

1,442 reports with mileage · 545 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 752 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 693 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 606 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

99 crash reports24 fire reports50 injury reports

Vehicle Speed Control complaints

159 reports
Clear category filter
53,000 miles · Sep 14, 2021
Air BagsPower TrainVehicle Speed Control

The contact owns a 2015 Chrysler 200. The contact stated that while operating the vehicle, the front passenger’s side air bag warning light would remain illuminated and would turn off and on without a passenger being in the seat. The vehicle was taken to the local dealer who replaced the electrical wiring, but the failure reoccu…

Read full complaint

The contact owns a 2015 Chrysler 200. The contact stated that while operating the vehicle, the front passenger’s side air bag warning light would remain illuminated and would turn off and on without a passenger being in the seat. The vehicle was taken to the local dealer who replaced the electrical wiring, but the failure reoccurred. Also, while attempting to accelerate from a stationary position, the accelerator pedal needed to be depressed almost to the floor before the vehicle responded. Occasionally, the vehicle experienced unintended acceleration and the vehicle would suddenly lurch forward. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 53,000.

NHTSA ODI #11432861

Mileage unknown · Aug 10, 2021
Electrical SystemEngineVehicle Speed Control

Cruise Control will randomly accelerate or decrease speed. Transmission won’t shift properly run high rpms then jump and eventually shift. Air bag constantly is pulling messages. Electrical and engine stalls.

NHTSA ODI #11428469

Mileage unknown · May 20, 2021
EnginePower TrainVehicle Speed Control

While driving, my car will accelerate when depressing the brake. If cruise control is set to say 60 mph, the car will continue to accelerate well after the desired speed has been reached. When pressing the brake to disengage cruise control, the car will still try to accelerate for about 10 seconds, even while depressing the brak…

Read full complaint

While driving, my car will accelerate when depressing the brake. If cruise control is set to say 60 mph, the car will continue to accelerate well after the desired speed has been reached. When pressing the brake to disengage cruise control, the car will still try to accelerate for about 10 seconds, even while depressing the brake. I'm not sure if that is related to this, or if it is a separate issue, but my car will also stall out when coming to a stop or slowing down, especially if braking hard. When the engine stalls, power steering and braking are also lost. My car has stalled several times in the middle of intersections, on a busy highway coming to a red light or slowing down because of a hazard in front of me, and at stop signs. I also check my oil regularly, and do routine oil changes. When I check the oil, and when I have my oil changed, the oil level is almost ALWAYS low, and has even been completely empty a couple times. I've confirmed that there is no leaking under the car. Sometimes I smell burnt oil coming from my car. I fill the oil up, and less than a month, and the oil is almost gone. More worrisome to me, is the fact that even though the oil was completely empty, my oil light never came on. So it was by luck that I checked the oil and noticed that it was empty because I wouldn't have otherwise known. My check engine light will come on from time to time, and I have it checked for the codes each time. The following are the codes that have shown up every single time: P2172; U1424; P106A

NHTSA ODI #11417850

90,407 miles · Apr 21, 2021
Air BagsElectrical SystemVehicle Speed Control

WHILE DRIVING INTO MY PARKING SPOT SUDDENLY ABS, AWB UNAVAILABLE, PERFORMANCE SHIFTING UNAVAILABLE, SERVICE AIRBAG, CRUISE CONTROL UNAVAILABLE, FRONT PARK SENSE UNAVAILABLE, LANE SENSE UNAVAILABLE, DASH LIGHTS APPEARED AS MY CAR LOST ANY AVAILABILITY TO SHIFT GEARS, ACCELERATE OR DECELERATE

NHTSA ODI #11413147

Mileage unknown · Apr 13, 2021
Electrical SystemEngineVehicle Speed Control

SAYS TO SHIFT INTO PARK AND RESTART THE CAR. TAKES A FEW TRIES TO TURN ON. CHECK ENGINE LIGHT CAME ON AND PERFORMANCE SHIFTING UNAVALIABLE NOTICE SHOWED UP. NOW IT THERE IS A HERKING MOTION EVERYTIME THE GAS IS TOUCHED.

NHTSA ODI #11407858

111,000 miles · Oct 27, 2020
Air BagsVehicle Speed Control

AIR BAG LIGHT WON'T GO OUT. MY CAR ALSO WILL NOT ACCELERATE OVER 40 MPH

NHTSA ODI #11366715

Mileage unknown · Oct 26, 2020
Power TrainUnknown Or OtherVehicle Speed Control

CAR JERKS, LOSES SPEED WHEN TAKING OFF, MAY STALL WHEN WHEN TAKING OFF THIS CAR DOES THIS WHEN CAR IS TAKING OFF, AFTER SITTING AT LIGHT AND HAS DONE SO ON HIGHWAY CAUSING POSSIBLE FATAL INCIDENTS. THIS IS A CONSISTANT ISSUE

NHTSA ODI #11366465

Mileage unknown · Oct 1, 2020
EngineFuel/propulsion SystemVehicle Speed Control

WANTS TO SHUT OFF WHILE DRIVING, WHILE ACCELERATING AND SLOWING DOWN RIGHT BEFORE COMPLETE STOP. DASHBOARD DOES NOT GIVE ERROR CODE. DASHBOARD TOLD WIFE TO PUT IN (P) WHILE IN (D) GOING DOWN ROAD AROUND 15-20MPH AND ACCELERATING AND I FOUND SAME PROBLEM AND COMPLAINT ONLINE ON MANY WEBSITES. I THOUGHT IT MIGHT BE BATTERY BEFORE …

Read full complaint

WANTS TO SHUT OFF WHILE DRIVING, WHILE ACCELERATING AND SLOWING DOWN RIGHT BEFORE COMPLETE STOP. DASHBOARD DOES NOT GIVE ERROR CODE. DASHBOARD TOLD WIFE TO PUT IN (P) WHILE IN (D) GOING DOWN ROAD AROUND 15-20MPH AND ACCELERATING AND I FOUND SAME PROBLEM AND COMPLAINT ONLINE ON MANY WEBSITES. I THOUGHT IT MIGHT BE BATTERY BEFORE MY INTERNET RESEARCH, BUT AFTER BATTERY CHECK, BATTERY IN PERFECT CONDITION. JUST STARTED HAPPENING YESTERDAY EVENING AFTER VEHICLE NOT USED IN 5-6 DAYS. NOT EVERYDAY DRIVER VEHICLE. TUNE-UP/OIL CHANGES UP TO DATE.

NHTSA ODI #11362303

60,000 miles · Sep 29, 2020
Power TrainService BrakesVehicle Speed Control

AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHA…

Read full complaint

AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHANIC HOOKED MY CAR TO A MACHINE AND NOTHING WAS REALLY SHOWING. HE DID SOMETHING TO RESET MY DASHBOARD ALERTS AND SAID THAT IF IT CONTINUED TO BRING IT BACK. IT DID CONTINUE, SO HE ORDERED NEW COILS FOR MY CAR. I BROUGHT THE CAR BACK IN ON SEPTEMBER 29, 2020 FOR REPAIR. THE MECHANIC RECHECKED MY CAR AND HE FOUND METAL FLAKES IN THE OIL THAT HE DRAINED FROM MY TRANSMISSION. HE SAID THAT IS NOT NORMAL FOR REGULAR WEAR AND TEAR.

NHTSA ODI #11361916

60,000 miles · Sep 1, 2020
Air BagsPower TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. AFTER SOME TIME, THE VEHICLE ABRUPTLY ACCELERATED FORWARD CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE SERVICE AIR BAG…

Read full complaint

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. AFTER SOME TIME, THE VEHICLE ABRUPTLY ACCELERATED FORWARD CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE SERVICE AIR BAGS WARNING LIGHT WAS ILLUMINED ON THE INSTRUMENT PANEL. THE DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *BF *TR

NHTSA ODI #11352498

Official recalls

8

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

16V529000 · Power Train:automatic Transmission

Jul 12, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence & remedy

Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

16V114000 · Air Bags:sensor:occupant Classification; Seats

Feb 26, 2016

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence & remedy

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Additional source detail variants (2)

Air Bags:sensor:occupant Classification

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Seats

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

15V470000 · Electrical System

Jul 28, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.

Consequence & remedy

Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.

15V461000 · Equipment:electrical:radio/tape Deck/cd Etc.

Jul 23, 2015

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence & remedy

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

15V090000 · Power Train:automatic Transmission

Feb 13, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.

Consequence & remedy

Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.

14V480000 · Electrical System:wiring

Aug 5, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.

Consequence & remedy

Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.

14V392000 · Suspension:rear:shock Absorber

Jul 2, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Consequence & remedy

Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ15004 · Software Security Vulnerability

Opened Jul 24, 2015 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Electrical System:software

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi