NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
276 reportsClear category filter2,500 miles · Jul 28, 2015
EnginePower TrainUnknown Or Other
I WAS MADE AWARE OF A RECALL EFFECTING CERTAIN VIN#S IN THE MODEL YEAR 2015 CHRYSLER 200 LINE. THIS RECALL WAS FOR "CONTAMINATED, DISLODGED OR BROKEN PARKING PAWL OR PARK ROD (NHTSA RECALL ID 15V-090): ". WHEN I SEARCH BY MY VIN# I DO NOT SEE THAT MINE IS INCLUDED BUT I CAN TELL YOU FROM SHORTLY AFTER PURCHASING THE VEHICLE UNTI…
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I WAS MADE AWARE OF A RECALL EFFECTING CERTAIN VIN#S IN THE MODEL YEAR 2015 CHRYSLER 200 LINE. THIS RECALL WAS FOR "CONTAMINATED, DISLODGED OR BROKEN PARKING PAWL OR PARK ROD (NHTSA RECALL ID 15V-090): ". WHEN I SEARCH BY MY VIN# I DO NOT SEE THAT MINE IS INCLUDED BUT I CAN TELL YOU FROM SHORTLY AFTER PURCHASING THE VEHICLE UNTIL NOW, ON A WEEKLY BASIS I WILL PULL INTO A PARKING SPOT/DRIVEWAY AND PUT MY CAR IN PARK AND IT WILL CONTINUE TO ROLL FORWARD OR BACKWARD 1-3 FEET BEFORE IT ACTUALLY STOPS MOVING. IT SEEMS TO ME THAT EITHER THE DEALERSHIP FAILED TO INSPECT THIS CAR PROPERLY BEFORE WE PURCHASED IT OR THAT THAT THERE ARE MORE VIN#S THAT SHOULD BE EVALUATED FOR THE ISSUE. I WOULD BE HAPPY TO TAKE MY CAR TO THE DEALERSHIP SO THAT THEY CAN EXPERIENCE WHAT THIS CAR DOES.
NHTSA ODI #10744111
2,345 miles · Jul 27, 2015
SteeringSuspensionUnknown Or Other
WE WERE AT A STOP SIGN WHEN WE HEARD A NOISE AND FELT A JOLT. WE GOT OUT OF THE CAR TO OBSERVE WHAT HAD HAPPENED AND DISCOVERED THAT THE BALL JOINT WAS NOT PROPERLY INSTALLED FROM THE FACTORY. THE PINCH BOLT WAS INSTALLED BUT THE HEAD OF THE BALL JOINT NEVER PASSED COMPLETELY THROUGH. WHEN IT CAME APART, IT CAME APART WITH SUCH…
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WE WERE AT A STOP SIGN WHEN WE HEARD A NOISE AND FELT A JOLT. WE GOT OUT OF THE CAR TO OBSERVE WHAT HAD HAPPENED AND DISCOVERED THAT THE BALL JOINT WAS NOT PROPERLY INSTALLED FROM THE FACTORY. THE PINCH BOLT WAS INSTALLED BUT THE HEAD OF THE BALL JOINT NEVER PASSED COMPLETELY THROUGH. WHEN IT CAME APART, IT CAME APART WITH SUCH FORCE THAT IT JERKED THE AXEL OUT AND CAUSED SOME MINOR BODY DAMAGE. THE RIGHT FRONT TIRE WAS FLIPPED OUT AND TURNED. THE FRONT END OF THE CAR WAS RESTING ON THE FENDER. AS STATED ON THE REPAIR INVOICE...."LOWER BALL JOINT SEPARATED FROM KNUCKLE, DOESN'T APPEAR TO BE FULLY INSTALLED. REPLACED RIGHT FRONT LOWER ARM, KNUCKLE, AXEL, SPLASH SHIELD. RELEARN POWER STEERING AND FOUR WHEEL ALIGNMENT". WE WERE ON OUR WAY TO A WEEK LONG VACATION AND HAD TO SPEND IT IN A DEALERSHIP AND ENTERPRISE RENTAL CAR AGENCY. VEHICLE WAS NOT REPAIRED WHEN WE HAD TO LEAVE AND COME HOME. I HAVE VIDEOS AND PHOTOS. SPOKE TO CHRYSLER CARE WHO SEEMED WILLING TO WORK WITH US. I ADVISED THAT MY DAUGHTER WAS TERRIFIED TO DRIVE THIS CAR AGAIN. WE HAD ONLY HAD IT 2 WEEKS. THIS WAS HER FIRST NEW CAR PURCHASE. SHE IS A FULL TIME NURSING STUDENT AND WORKS A FULL TIME JOB. WE ASKED THAT CHRYSLER JUST REPLACE THE VEHICLE WITH ONE OF EQUAL VALUE AND WAS TOLD BY THE BUYBACK DEPARTMENT THAT THEY WERE REFUSING TO DO THAT AND THAT THIS WAS COVERED UNDER THE WARRANTY. THE VEHICLE IS STILL SITTING AT A CHRYSLER DEALER IN MYRTLE BEACH SC. IT HAS BEEN THERE OVER A MONTH. CHRYSLER HAS REFUSED TO ASSIST US. I HAVE SPOKEN TO AN ATTORNEY AND WAS ADVISED THAT I WOULD NEED TO SUE CHRYSLER CORP. AND THE DEALERSHIP. THIS VEHICLE PASSED 2 INSPECTIONS AT THE DEALER WITH FAULTY ASSEMBLEY. I HAVE COPIES OF ALL PHONE CONVERSATIONS, THE TIME AND NAME OF WHO I SPOKE WITH ALONG WITH A COPY OF THE INVOICE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE!
NHTSA ODI #10744064
27,000 miles · Jul 24, 2015
Electrical SystemEngineUnknown Or Other
CAR HAS STALLED OUT ON MULTIPLE RANDOM TIMES. FIRST HAPPENED TO MY BOYFRIEND WHEN HE WAS DRIVING IN TOWN, HE TOLD ME ABOUT IT AND I ASSUMED HE MAYBE DID SOMETHING TO CAUSE THE PROBLEM. THE SECOND TIME IT HAS HAPPENED WAS WHEN I WAS IN THE CAR AND MY BOYFRIEND WAS DRIVING IT AGAIN AND IT STALLED OUT AGAIN IN THE MIDDLE OF THE INT…
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CAR HAS STALLED OUT ON MULTIPLE RANDOM TIMES. FIRST HAPPENED TO MY BOYFRIEND WHEN HE WAS DRIVING IN TOWN, HE TOLD ME ABOUT IT AND I ASSUMED HE MAYBE DID SOMETHING TO CAUSE THE PROBLEM. THE SECOND TIME IT HAS HAPPENED WAS WHEN I WAS IN THE CAR AND MY BOYFRIEND WAS DRIVING IT AGAIN AND IT STALLED OUT AGAIN IN THE MIDDLE OF THE INTERSECTION WITH NO TRAFFIC AROUND. SINCE THEN, IT HAS DONE IT THREE TIMES IN TOWN IN 25MPH SPEED LIMITS ZONES.AROUND THE SAME TIME THIS WAS HAPPENING, I HAD RECEIVED THE RECALL LETTER AND SET UP AN APPOINTMENT AND JUST HAD TO WAIT TILL THAT DAY. I NOTIFIED THE SHOP THE DAY OF MY APPOINTMENT AND TOLD THEM THE PROBLEM AND THEY ASSUMED THAT THE NEW RECALL FIX WOULD HOPEFULLY AND MAYBE FIX THE PROBLEM. SINCE THEN, IT HAS STALLED OUT FOUR TIMES, AND THREE OF THE TIMES HAPPENED IN THE SAME DAY. THE FIRST STALL OUT WAS IN TOWN AGAIN AND RIGHT AWAY I CALLED THE DEALERSHIP SHOP TO SCHEDULE AN APPOINTMENT AGAIN AND THERE SOONEST AVAILABILITY WAS ABOUT A MONTH AWAY SO I HAD NO CONTROL OVER THAT. IT WASN'T UNTIL THE NEXT DAY THAT IT HAPPENED 3 TIMES THROUGHOUT THE DAY AND 2 OF THOSE TIMES WERE WITHIN A 10 MINUTE WINDOW AND THIS TIME IT WAS ON THE HIGHWAY. I WAS LUCKY ENOUGH AT THE STALLING TIMES THAT THERE WAS LITTLE TO NO TRAFFIC AROUND ME IN TOWN AND ON THE HIGHWAY, WHERE I WAS ABLE TO PULL OVER TO THE SIDE SAFELY, SHUT THE CAR OFF AND TURN IT BACK ON. THE DEALERSHIP HAS THE CAR STILL, THEY HAVE DRIVEN IT THEMSELVES FOR A COUPLE DAYS AND IT DID NOT HAPPEN TO THEM ONCE AND THEY CANNOT FIND AN ISSUE SO THEY WERE FORCED TO GIVE ME MY CAR BACK. THE PROBLEM WITH THIS ISSUE IS THE STALLING PROBLEM HAPPENS AT RANDOM TIMES& IN DIFFERENT SPEED ZONE AREAS. VERY SCARY THOUGHT TO HAVE WHEN DRIVING ON THE ROAD WITH HEAVY TRAFFIC, TRUCKS, SEMI'S, ETC. BEHIND YOU AND NOT KNOWING IF YOUR CAR IS GOING TO STALL OR NOT THAT DAY OR VERY MUCH TO THAT MINUTE YOU ARE DRIVING.
NHTSA ODI #10743350
18,495 miles · Jul 22, 2015
Electrical SystemEngineUnknown Or Other
WHILE DRIVING WE EXPERIENCED THE VEHICLE HAD STOPPED AND WE WERE JUST COASTING FOR A FEW BLOCKS. THE ENGINE STOPPED RUNNING. SOME MESSAGES POPPED UP AND AFTERWARDS, WHEN WE TRIED TO RESTART THE VEHICLE, IT WOULD NOT TURN ON. THIS IS THE 2ND TIME THIS HAS HAPPENED. GOOD THING WE WERE NOT GOING FAST OR IN TRAFFIC OR I DON'T KNOW W…
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WHILE DRIVING WE EXPERIENCED THE VEHICLE HAD STOPPED AND WE WERE JUST COASTING FOR A FEW BLOCKS. THE ENGINE STOPPED RUNNING. SOME MESSAGES POPPED UP AND AFTERWARDS, WHEN WE TRIED TO RESTART THE VEHICLE, IT WOULD NOT TURN ON. THIS IS THE 2ND TIME THIS HAS HAPPENED. GOOD THING WE WERE NOT GOING FAST OR IN TRAFFIC OR I DON'T KNOW WHAT WOULD OF HAPPENED. WE TOWED THE VEHICLE, AGAIN, TO THE DEALERSHIP WHERE THEY TOO SAW THAT THE VEHICLE WAS NOT TURNING ON. THE VEHICLE JUST MADE A NOISE LIKE IT WANTED TO TURN ON BUT JUST COULDN'T. EVERYTHING ELSE WAS WORKING, RADIO, WINDOWS, ETC.
NHTSA ODI #10735747
3,000 miles · Jul 9, 2015
Unknown Or Other
TODAY, I WAS PULLING OUT OF A WALMART PARKING LOT ON TO A BUSY ROAD WHERE CARS GO ABOUT 50-55MPH. I HAD MY 15 YR OLD DAUGHTER IN THE CAR WITH ME. I STARTED TO PULL OUT INTO THE ROAD AND ALL OF A SUDDEN, MY CAR WENT FROM DRIVING, TO FEELING LIKE THE TRANSMISSION SLIPPED IN TO NEUTRAL. IT WAS ONE OF THE MOST SCARY SITUATIONS AS CA…
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TODAY, I WAS PULLING OUT OF A WALMART PARKING LOT ON TO A BUSY ROAD WHERE CARS GO ABOUT 50-55MPH. I HAD MY 15 YR OLD DAUGHTER IN THE CAR WITH ME. I STARTED TO PULL OUT INTO THE ROAD AND ALL OF A SUDDEN, MY CAR WENT FROM DRIVING, TO FEELING LIKE THE TRANSMISSION SLIPPED IN TO NEUTRAL. IT WAS ONE OF THE MOST SCARY SITUATIONS AS CARS WERE COMING AT ME, AND ALL I COULD DO IS COAST OVER TO THE SIDE OF THE ROAD. THIS IS A BRAND NEW CAR, WITH JUST OVER 3,000 MILES ON IT. I HAVE ONLY HAD IT ABOUT 6 WEEKS. MY HUSBAND IS A DISABLED MILITARY WAR VETERAN. WE HAD TO SAVE AND SAVE TO PURCHASE THIS CAR. WE NEEDED SOMETHING RELIABLE. WE HAVE TEENAGERS WHO ALSO DRIVE. NOW WE ARE ALL TERRIFIED TO DRIVE THIS CAR; IT COULD BE DEADLY IF WE WERE ON THE HIGHWAY OR A BUSY ROAD AND THE CAR DOES THIS AGAIN. I TOOK IT FOR A TEST DRIVE IN OUR NEIGHBORHOOD AGAIN TONIGHT, AND THE SAME THING HAPPENED. I'M TAKING THE CAR TO THE DEALER IN THE MORNING. I HATE THE FEELING THAT THIS CAR IS DANGEROUS; WHAT A HORRIBLE THING TO HAPPEN WHEN PURCHASING A NEW CAR.
NHTSA ODI #10733082
9,400 miles · Jul 6, 2015
Unknown Or Other
HAD A RECALL ON TRANSMISSION WAS ON MY WAY TO GET MY CHILD AND IT JUST SHUT DOWN HAD IT TOWED TO DEALER THEY HAD MY CAR A MONTH I FINALLY GOT IT BACK AND IS NOW SHUTDOWN AGAIN BUT WORSE THIS TIME... I FEEL SOMETHING NEEDS DONE... I SHOULDN'T HAVE TO STRESS AND WORRY OVER DRIVING MY CAR ESPECIALLY WITH MY CHILD AND DRIVING A GOOD…
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HAD A RECALL ON TRANSMISSION WAS ON MY WAY TO GET MY CHILD AND IT JUST SHUT DOWN HAD IT TOWED TO DEALER THEY HAD MY CAR A MONTH I FINALLY GOT IT BACK AND IS NOW SHUTDOWN AGAIN BUT WORSE THIS TIME... I FEEL SOMETHING NEEDS DONE... I SHOULDN'T HAVE TO STRESS AND WORRY OVER DRIVING MY CAR ESPECIALLY WITH MY CHILD AND DRIVING A GOOD DISTANCE MONTHLY TO RECEIVE TREATMENTS I HAVE TO HAVE. IT'S LOCKED UP YOU CAN'T START THE CAR IT JUST STAYS IN RUN BUT WON'T START CAN'T MOVE THE SHIFTER TRANSMISSION LIGHT IS ON AND IT EVEN SAYS SOMETHING ABOUT TRANSMISSION SAFETY ON THE SCREEN
NHTSA ODI #10732124
752 miles · Jun 27, 2015
Unknown Or Other
TODAY I DECIDED TO FILE A COMPLAINT BUT THIS HAS HAPPENED TO ME ON AT LEAST FOUR DIFFERENT OCCASSIONS. 1. I PULL OUT OF MY GARAGE 2. DRIVING APPROX 25FT OUT OF MY GARAGE I PLACE MY VEHICLE IN PARK 3 AFTER BEING IN PARK FOR LESS THEN A MINUTE 4 I PUT MY CAR IN DRIVE 5 IS WHERE THE PROBLEM COMES IN THE PARK BREAK ENGAGES I…
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TODAY I DECIDED TO FILE A COMPLAINT BUT THIS HAS HAPPENED TO ME ON AT LEAST FOUR DIFFERENT OCCASSIONS. 1. I PULL OUT OF MY GARAGE 2. DRIVING APPROX 25FT OUT OF MY GARAGE I PLACE MY VEHICLE IN PARK 3 AFTER BEING IN PARK FOR LESS THEN A MINUTE 4 I PUT MY CAR IN DRIVE 5 IS WHERE THE PROBLEM COMES IN THE PARK BREAK ENGAGES IT SELF WITH NO ASSISTANT FROM ME! 6 CAUSING ME TO HAVE TO DISENGAGE IT WHEN THIS SHOULD NOT BE HAPPENING
NHTSA ODI #10730797
17,500 miles · Jun 25, 2015
EngineUnknown Or OtherVehicle Speed Control
MY VEHICLE STALL ON I-95 AND WHEN TRYING TO GO OVER 45MPH, IT WON'T GO OVER 45MPH, THE VEHICLE OVERHEATS , CHECK ENGINE LIGHT IS ONE, FCW IS ON AND THROTTLE SERVICE LIGHT ALSO CAME ON. ENGINE REV HIGH WHEN TRYING TO GO OVER A CERTAIN SPEED. VEHICLE SOMETIMES DOESN'T START. VEHICLE IS GIVING ENGINE PROBLEM. SMOKE IS COMING OUT, V…
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MY VEHICLE STALL ON I-95 AND WHEN TRYING TO GO OVER 45MPH, IT WON'T GO OVER 45MPH, THE VEHICLE OVERHEATS , CHECK ENGINE LIGHT IS ONE, FCW IS ON AND THROTTLE SERVICE LIGHT ALSO CAME ON. ENGINE REV HIGH WHEN TRYING TO GO OVER A CERTAIN SPEED. VEHICLE SOMETIMES DOESN'T START. VEHICLE IS GIVING ENGINE PROBLEM. SMOKE IS COMING OUT, VERY VERY VERY LOUD WHINING NOISE WHEN IN DRIVE GOING OVER 35MPH
NHTSA ODI #10730384
5,500 miles · Jun 12, 2015
Electrical SystemEngineUnknown Or Other
FRIDAY: WHILE WIFE WAS DRIVING THE CAR SUDDENLY VIBRATED AND STALLED. THE VEHICLE INDICATED IT WAS STILL RUNNING EVEN THOUGH IT WAS OFF. WAS UNABLE TO SHUT OFF COMPLETELY FOR A FEW MINUTES, AFTER ABOUT 10 MINUTES CAR RESTARTED, CHECK ENGINE LIGHT REMAINED ON. DEALER SAID TO CONTINUE TO DRIVE. ENGINE LIGHT WENT OFF OVER THE W…
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FRIDAY: WHILE WIFE WAS DRIVING THE CAR SUDDENLY VIBRATED AND STALLED. THE VEHICLE INDICATED IT WAS STILL RUNNING EVEN THOUGH IT WAS OFF. WAS UNABLE TO SHUT OFF COMPLETELY FOR A FEW MINUTES, AFTER ABOUT 10 MINUTES CAR RESTARTED, CHECK ENGINE LIGHT REMAINED ON. DEALER SAID TO CONTINUE TO DRIVE. ENGINE LIGHT WENT OFF OVER THE WEEKEND. SUNDAY: DRIVING AT APPROXIMATELY 25 MILES PER HOUR CAR SUDDENLY STALLED AND WE WERE ABLE TO COAST TO SIDE OF ROAD. CAR INDICATED IT WAS STILL ON AND RUNNING EVEN THOUGH IT WAS OFF. WAS ABLE TO PUT CAR IN PARK AND EVENTUALLY SHUT IT OFF. CAR WOULD NOT RESTART. CAR WOULD NOT CHANGE GEARS, SO UNABLE TO PUT IT IN NEUTRAL WHEN TOW ARRIVED. TOWED TO DEALER AND THEY HELD IT UNTIL FRIDAY. SAID THAT THE PINS IN THE POWER DISTRIBUTION CENTER WERE LOOSE AND THAT WAS THE PROBLEM. FRIDAY: PICKED CAR UP FROM DEALER, WIFE DROVE IT LESS THAN 1 MILE AND IT STALLED AND SHUT OFF AGAIN IN AN INTERSECTION. AFTER APPROXIMATELY 10 MINUTES THE CAR RESTARTED. IS NOW BACK AT THE DEALER.
NHTSA ODI #10725038
5,800 miles · Jun 11, 2015
EngineUnknown Or Other
DRIVING DOWN THE ROAD AND THE CAR STALLED. TRIED TO RESTART BUT WOULDN'T TURN OVER. FINALLY GOT IT STARTED AGAIN AND GOT HOME. WAS TOWED TO DEALERSHIP. I WAS JUST CALLED AND THEY SAID I HAD A WIRE THAT WAS NOT CONNECTED RIGHT. I LOOKED ON LINE AND THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS CAR STALLING WHILE DRIVING. TH…
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DRIVING DOWN THE ROAD AND THE CAR STALLED. TRIED TO RESTART BUT WOULDN'T TURN OVER. FINALLY GOT IT STARTED AGAIN AND GOT HOME. WAS TOWED TO DEALERSHIP. I WAS JUST CALLED AND THEY SAID I HAD A WIRE THAT WAS NOT CONNECTED RIGHT. I LOOKED ON LINE AND THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS CAR STALLING WHILE DRIVING. THESE IS VERY DANGEROUS.
NHTSA ODI #10724752
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi