NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
276 reportsClear category filter12,000 miles · Apr 27, 2016
EngineSteeringUnknown Or Other
ON DECEMBER 2015, I BOUGHT THE 2015 CHRYSLER 200 LIMITED FROM GILROY CHRYSLER DEALER. (MALFUNCTION #1) ON SUNDAY APRIL 17, 2015, @ APPROXIMATELY 9:45 I DROVE MY CHRYSLER LESS THAN A MILE FROM MY HOME WHEN I MADE A RIGHT TURN & MY CAR TURNED OFF AND THE STEERING WHEEL LOCKED UP. I STARTED MY VEHICLE AND WAS ABLE TO DRIVE IT. (M…
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ON DECEMBER 2015, I BOUGHT THE 2015 CHRYSLER 200 LIMITED FROM GILROY CHRYSLER DEALER. (MALFUNCTION #1) ON SUNDAY APRIL 17, 2015, @ APPROXIMATELY 9:45 I DROVE MY CHRYSLER LESS THAN A MILE FROM MY HOME WHEN I MADE A RIGHT TURN & MY CAR TURNED OFF AND THE STEERING WHEEL LOCKED UP. I STARTED MY VEHICLE AND WAS ABLE TO DRIVE IT. (MALFUNCTION #2) THE VEHICLE HAS ALSO HAD PROBLEMS MAKING A CLICKING NOISE WHEN GOING IN REVERSE LIKE METAL ON METAL CONTACT. (MALFUNCTION #3) WHEN I PUT THE VEHICLE IN DRIVE IT IS DELAYED AND CHANGES HARD. ON APRIL 23, 2015 MY VEHICLE WAS SERVICED FOR AN OIL CHANGE & TIRE ROTATION @ (STEVENS CREEK JEEP DODGE) 4100 STEVENS CREEK BLVD, CA 95129 AND THE SERVICE ADVISOR WAS ADVISED. HE ADVISED THEY WERE BOOKED UP FOR 3 WEEKS IN ORDER TO CONDUCT A DIAGNOSTIC CHECK UNDER THE VEHICLE'S WARRANTY. THE VEHICLE WAS SERVICED AND IT IS SCHEDULED FOR THE FIRST WEEK OF MAY. THE DEALER WOULD NOT GIVE A FOR A TEMPORARY VEHICLE UNTIL THE VEHICLE IS SAFE TO DRIVE. I AM A SINGLE MOTHER TWO CHILDREN.
NHTSA ODI #10861872
19,310 miles · Apr 9, 2016
Electrical SystemElectronic Stability Control (esc)Engine
I WAS ABOUT TO TURN RIGHT ONTO THE STREET, WHEN I FELT LOSS OF POWER. THE CAR ETC, MIL, AND ETC INDICATOR LIGHTS CAME ON. TRANSMISSION GOES INTO STALL MODE, DOES NOT GO OVER 30 MPH, SPEEDING UP AND SLOWING DOWN AND SHAKING EXCESSIVELY. I'VE ONLY HAD THIS CAR FOR 10 MONTHS. NOW IF THIS WAS TO HAVE OCCURRED ON A WEEKDAY I WOULD HA…
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I WAS ABOUT TO TURN RIGHT ONTO THE STREET, WHEN I FELT LOSS OF POWER. THE CAR ETC, MIL, AND ETC INDICATOR LIGHTS CAME ON. TRANSMISSION GOES INTO STALL MODE, DOES NOT GO OVER 30 MPH, SPEEDING UP AND SLOWING DOWN AND SHAKING EXCESSIVELY. I'VE ONLY HAD THIS CAR FOR 10 MONTHS. NOW IF THIS WAS TO HAVE OCCURRED ON A WEEKDAY I WOULD HAVE BEEN ON THE FREEWAY AND THIS WOULD HAVE CAUSED A MAJOR ACCIDENT.
NHTSA ODI #10854592
7,668 miles · Feb 28, 2016
Unknown Or Other
TOOK MY PERFECTLY DRIVING 200 IN FOR AN OIL SERVICE AND TIRE ROTATION. THE DEALER ALSO STATED THERE WAS A SOFTWARE UPDATE (NO DETAILED EXPLANATION SO I ASSUMED IT WAS THE RADIO SECURITY) NOV 21TH, 2015. I WAITED FOR THE SERVICE TO BE COMPLETED AND UPON DRIVING HOME NOTICED THE CAR ACTING WEIRD, THE TRANSMISSION WAS NOT DOWN SHIF…
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TOOK MY PERFECTLY DRIVING 200 IN FOR AN OIL SERVICE AND TIRE ROTATION. THE DEALER ALSO STATED THERE WAS A SOFTWARE UPDATE (NO DETAILED EXPLANATION SO I ASSUMED IT WAS THE RADIO SECURITY) NOV 21TH, 2015. I WAITED FOR THE SERVICE TO BE COMPLETED AND UPON DRIVING HOME NOTICED THE CAR ACTING WEIRD, THE TRANSMISSION WAS NOT DOWN SHIFTING CORRECTLY AND LUNGING FORWARD TERRIBLY. I IMMEDIATELY CONTACTED THE DEALERSHIP AND THEY ADVISED THE SOFTWARE FLASH WOULD TAKE 1,000 MILES-WHAT? SOUNDS LIKE BULL S**T TO ME BUT I DROVE IT OVER 1500 MILES FOR CHRISTMAS IN IN WITH EVERYONE RIDING ALONG ASKING WHAT THE HECK IS WRONG WITH MY CAR! I CONTACTED THE DEALER UPON MY RETURN AND AFTER SOME EXCUSES AND A SERVICE MANGER WITH AN ATTITUDE IT NOW GOES BACK IN JAN 9TH, 2016 BUT THEY ARE ALREADY TRYING TO BLOW IT OFF.....DROVE PERFECT TILL MY DEALER AND FCA SCREWED IT UP! IF THEY EVEN ATTEMPT TO TELL ME IT NEEDS TO REFLASH OR ITS MY DRIVING STYLE I WILL IMMEDIATELY REQUEST A TEST DRIVE IN A NEW ONE AND VIDEO IT. UPDATE FROM DEC 31, 2015 FCA TELLS ME MY CAR HAD THE TCM AND PCM UPDATED WHEN THE PROBLEM STARTED. UPDATE FROM FEB 8, 2016 WELL AFTER TWO MORE VISITS......THIS CAR STILL DOES NOT DOWN SHIFT CORRECTLY WITHOUT A LURCH FORWARD BETWEEN 2ND AND 1ST. SOME NICE PIECES OF CRAP YOU HAVE BUILT IN DETROIT CHRYSLER! FEB 25,2016-CHRYSLER INFORMED ME THEY ARE AWARE OF THE LUNGING FORWARD WHILE TRYING TO STOP BUT NO KNOWN REPAIR IS AVAILABLE. KEEP DRIVING IT! ITS A SAFETY HAZARD AND INJURY WAITING TO HAPPEN.
NHTSA ODI #10838817
3,587 miles · Jan 29, 2016
Unknown Or Other
FINANCED THIS CAR BRAND NEW OFF THE LOT IN AUGUST 2015. SINCE THEN IT HAS BEEN IN THE REPAIR SHOP 4 TIMES AND THE CAR IS STILL JERKING. THE 3RD TIME I TOOK IT IN THE SHOP THEY CLAIMED THEY PUT A NEW TRANSMISSION IN. AFTER DRIVING FOR A FEW MINUTES THE CAR WAS DOING THE SAME EXACT THING. I THEN TOOK IT TO A WELL KNOWN MECHANIC AN…
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FINANCED THIS CAR BRAND NEW OFF THE LOT IN AUGUST 2015. SINCE THEN IT HAS BEEN IN THE REPAIR SHOP 4 TIMES AND THE CAR IS STILL JERKING. THE 3RD TIME I TOOK IT IN THE SHOP THEY CLAIMED THEY PUT A NEW TRANSMISSION IN. AFTER DRIVING FOR A FEW MINUTES THE CAR WAS DOING THE SAME EXACT THING. I THEN TOOK IT TO A WELL KNOWN MECHANIC AND THEY TOLD ME IT WAS A TRANSMISSION PROBLEM AND THAT I NEEDED A NEW ONE. I FELT LIED TO AND KNEW THEY SOLD ME A LEMON. THEY STILL HAVE MY CAR AND I'M STILL PAYING FOR THIS CAR I DON'T EVEN HAVE, PLUS SPENDING MONEY ON A LOANER CAR. I FEEL SO HUMILIATED AND SICK TO MY STOMACH. I HAD TO MISS HOLIDAYS BECAUSE THE CAR WAS NOT SAFE TO DRIVE ANYWHERE IN THAT CONDITION. PLEASE HELP ME.
NHTSA ODI #10823181
Mileage unknown · Jan 23, 2016
Unknown Or Other
IMPORTANT SAFETY RECALL NOT FIXED WITHIN WHAT I WOULD CONSIDER A REASONABLE TIME FRAME. THE POWER DISTRIBUTION CENTER (PDC) ELECTRICAL CONNECTOR MAY HAVE SPREAD ELECTRICAL TERMINAL(S). A SPREAD ELECTRICAL TERMINAL(S) COULD CAUSE INTERMITTENT ELECTRICAL CONNECTION(S) TO CERTAIN ELECTRICAL COMPONENTS. SAFETY RISK: INTERMITTENT E…
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IMPORTANT SAFETY RECALL NOT FIXED WITHIN WHAT I WOULD CONSIDER A REASONABLE TIME FRAME. THE POWER DISTRIBUTION CENTER (PDC) ELECTRICAL CONNECTOR MAY HAVE SPREAD ELECTRICAL TERMINAL(S). A SPREAD ELECTRICAL TERMINAL(S) COULD CAUSE INTERMITTENT ELECTRICAL CONNECTION(S) TO CERTAIN ELECTRICAL COMPONENTS. SAFETY RISK: INTERMITTENT ELECTRICAL CONNECTION(S) MAY RESULT IN AN ENGINE STALL OR A SHIFT TO NEUTRAL EVENT. EITHER OF THESE CONDITIONS MAY CAUSE A CRASH WITHOUT WARNING. ISSUED ON 10-21-15. OUR LOCAL DEALERS HAVE HAD THE "PARTS ON ORDER", BUT STATE CHRYSLER HAS TOLD THEM THE PARTS ARE CURRENTLY UNAVAILABLE. WE HAVE EXPERIENCED THE ENGINE STALLING SEVERAL TIMES WHILE TRYING TO ACCELERATE OR WHILE TRYING TO BEGIN MOTION AFTER COMING TO A COMPLETE STOP, IT IS AN ONGOING ISSUE. I HAVE SENT EMAILS TO CHRYSLER DIRECTLY TO HAVE THE MATTER FIXED BY CONTACTING OUR LOCAL DEALERSHIPS, BUT NOT SURE IF THEY HAVE REACHED OUT OR NOT AS WE HAVE NOT RECEIVED ANY RESPONSE FROM OUR LOCAL DEALERSHIPS.
NHTSA ODI #10821864
26,300 miles · Jan 22, 2016
Unknown Or Other
THE POWER DISTRIBUTION CENTER (PDC) ELECTRICAL CONNECTOR MAY HAVE SPREAD ELECTRICAL TERMINAL(S). A SPREAD ELECTRICAL TERMINAL(S) COULD CAUSE INTERMITTENT ELECTRICAL CONNECTION(S) TO CERTAIN ELECTRICAL COMPONENTS. INTERMITTENT ELECTRICAL CONNECTION(S) MAY RESULT IN AN ENGINE STALL OR A SHIFT TO NEUTRAL EVENT. EITHER OF THESE CON…
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THE POWER DISTRIBUTION CENTER (PDC) ELECTRICAL CONNECTOR MAY HAVE SPREAD ELECTRICAL TERMINAL(S). A SPREAD ELECTRICAL TERMINAL(S) COULD CAUSE INTERMITTENT ELECTRICAL CONNECTION(S) TO CERTAIN ELECTRICAL COMPONENTS. INTERMITTENT ELECTRICAL CONNECTION(S) MAY RESULT IN AN ENGINE STALL OR A SHIFT TO NEUTRAL EVENT. EITHER OF THESE CONDITIONS MAY CAUSE A CRASH WITHOUT WARNING. THE POWER DISTRIBUTION CENTER (PDC) ELECTRICAL CONNECTOR MUST BE REPLACED.
NHTSA ODI #10821599
20,650 miles · Nov 17, 2015
SuspensionUnknown Or OtherWheelsCrash
THIS CAR WAS RENTED TO ME BY ENTERPRISE LEASING COMPANY IN THE CHICAGOLAND AREA. AS I WAS IN THE PROCESS OF MAKING A LEFT TURN (WEST BOUND) ONTO A RESIDENTIAL STREET, I HAD THE PASSENGER SIDE FRONT TIRE BREAK AWAY FROM THE CHASSIS CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND HIT TWO PARKED CAR. AFTER THE COLLISION, I INSPECTE…
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THIS CAR WAS RENTED TO ME BY ENTERPRISE LEASING COMPANY IN THE CHICAGOLAND AREA. AS I WAS IN THE PROCESS OF MAKING A LEFT TURN (WEST BOUND) ONTO A RESIDENTIAL STREET, I HAD THE PASSENGER SIDE FRONT TIRE BREAK AWAY FROM THE CHASSIS CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND HIT TWO PARKED CAR. AFTER THE COLLISION, I INSPECTED THE CAR AND FOUND THE PASSENGER-SIDE FRONT TIRE BROKEN OFF AND POSITIONED 90 DEGREES (PERPENDICULAR) TO THE CAR IN THE WHEEL WELL. THE HUBCAP SIDE OF THE TIRE WAS FACING BACKWARD, RELATIVE TO THE CAR, BROKEN OFF FROM THE LOWER CONTROL ARM WITH THE FRAME OF THE VEHICLE RESTING ON THE STREET. *CN
NHTSA ODI #10794482
Mileage unknown · Oct 26, 2015
Unknown Or Other
THE SAFETY RECALL LETTER SAID TO CONTACT IF THE DEALER COULD REMEDY THE DEFECT IN A REASONABLE TIME FRAME. THE SOONEST THEY CAN FIT MY CAR IN IS JANUARY 2016. THEY SAID THEY ARE OVERLOADED WITH ALL OF THE RECALLS AND THEY CAN'T DO IT SOONER. I'M 33 WEEKS PREGNANT AND I HAVE A 3 YEAR OLD. I REALLY DON'T NEED THE ADDED STRESS THAT…
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THE SAFETY RECALL LETTER SAID TO CONTACT IF THE DEALER COULD REMEDY THE DEFECT IN A REASONABLE TIME FRAME. THE SOONEST THEY CAN FIT MY CAR IN IS JANUARY 2016. THEY SAID THEY ARE OVERLOADED WITH ALL OF THE RECALLS AND THEY CAN'T DO IT SOONER. I'M 33 WEEKS PREGNANT AND I HAVE A 3 YEAR OLD. I REALLY DON'T NEED THE ADDED STRESS THAT MY CAR, WHICH I BOUGHT NEW IN FEBRUARY 2015, COULD POTENTIALLY STALL AND CRASH WITHOUT WARNING. THAT IS A LAWSUIT WAITING TO HAPPEN IF SOMETHING DOES GO WRONG.
NHTSA ODI #10785912
5,000 miles · Oct 6, 2015
Unknown Or Other
THE TRANSMISSION JERKS AND WHILE DRIVING IT SEEMS TO PAUSE THEN EVERY TIME I SLOW DOWN IT ACCELERATES. THE WIPERS MAKE A LOUD NOISE. THE LOW TIRE ICON CAME ON WHEN I CHECKED TIRES THE RIGHT AMOUNT OF AIR WAS IN EACH TIRE BUT ICON WOULD NOT GO OFF. I PUT OVER THE AMOUNT OF AIR IN FRONT TIRES AND ICON STILL WILL NOT GO OFF. THE TE…
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THE TRANSMISSION JERKS AND WHILE DRIVING IT SEEMS TO PAUSE THEN EVERY TIME I SLOW DOWN IT ACCELERATES. THE WIPERS MAKE A LOUD NOISE. THE LOW TIRE ICON CAME ON WHEN I CHECKED TIRES THE RIGHT AMOUNT OF AIR WAS IN EACH TIRE BUT ICON WOULD NOT GO OFF. I PUT OVER THE AMOUNT OF AIR IN FRONT TIRES AND ICON STILL WILL NOT GO OFF. THE TEMP GAUGE WILL NOT WORK UNTIL I REACH THE SPEED OF 55 THEN IT SLOWLY WORKS. THIS CAR SCARES ME I FEEL MY LIFE IS AT RISK. I HAVE ALREADY HAD 4 OR 5 RECALLS AND TRANSMISSION WORK ON IT. THE RADIO TECHNOLOGY LOOSES SIGNAL FREQUENTLY AND IT HAS STARTED USING MORE GAS THAN WHEN I FIRST GOT IT. I HAVE BEEN SO AFRAID OF THIS CAR I FEEL I AM PLAYING A DEATH GAME EVERY TIME I DRIVE IT. I LIVE IN WV AND OUR ROADS ARE CURVY AND MOSTLY 2 LANES. CAN I GET ANOTHER SAFER CAR WITHOUT BEING PENALIZED THIS HAS BEEN ON GOING SINCE I BOUGHT IT
NHTSA ODI #10780267
Mileage unknown · Sep 28, 2015
Unknown Or Other
SINCE WE HAVE HAD IT, OUR VEHICLE HAS GIVEN OFF A FUNNY SMELL FROM THE AIR CONDITIONER. IN THE BEGINNING, WE ASSUMED THAT IT WAS BECAUSE IT WAS A NEW CAR. THEN LATER, WE ASSUMED THAT IT WOULD EVENTUALLY GO AWAY. HOWEVER, IT STILL HAS NOT GONE AWAY. NOT EVERY TIME, BUT DEFINITELY FREQUENTLY, WE EXPERIENCE A FOUL SMELL COMING FRO…
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SINCE WE HAVE HAD IT, OUR VEHICLE HAS GIVEN OFF A FUNNY SMELL FROM THE AIR CONDITIONER. IN THE BEGINNING, WE ASSUMED THAT IT WAS BECAUSE IT WAS A NEW CAR. THEN LATER, WE ASSUMED THAT IT WOULD EVENTUALLY GO AWAY. HOWEVER, IT STILL HAS NOT GONE AWAY. NOT EVERY TIME, BUT DEFINITELY FREQUENTLY, WE EXPERIENCE A FOUL SMELL COMING FROM THE AIR CONDITIONING SYSTEM, SOMETHING LIKE MILDEW OR SOMETHING.
NHTSA ODI #10778282
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi