NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
693 reportsClear category filter67,000 miles · Oct 10, 2019
Electrical SystemPower TrainStructure
THE CARS ENTIRE COMPUTER SYSTEM WENT OUT AND HAD TO BE REPLACED. LUCKILY, I WAS STOPPED WHEN IT OFFICIALLY QUIT WORKING, BUT PRIOR TO THAT IT HAD BEEN STALLING. WHEN THE COMPUTER SYSTEM STOPPED WORKING I COULD NOT START THE CAR OR TURN ANY OF THE INTERNAL SYSTEMS ON. ALSO, THE PAINT ON THE DOOR RANDOMLY STARTED PEELING WITH NO R…
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THE CARS ENTIRE COMPUTER SYSTEM WENT OUT AND HAD TO BE REPLACED. LUCKILY, I WAS STOPPED WHEN IT OFFICIALLY QUIT WORKING, BUT PRIOR TO THAT IT HAD BEEN STALLING. WHEN THE COMPUTER SYSTEM STOPPED WORKING I COULD NOT START THE CAR OR TURN ANY OF THE INTERNAL SYSTEMS ON. ALSO, THE PAINT ON THE DOOR RANDOMLY STARTED PEELING WITH NO RUSTING OR ANY REASON TO. THE PAINT HAS NEVER BEEN REDONE BEFORE AND IS THE MANUFACTURED PAINT.
NHTSA ODI #11267592
18,077 miles · Oct 9, 2019
Power Train
THE CAR, WHEN TURNING AND SHIFTING BETWEEN 1ST AND 2ND GEAR, SHIFTS TO NEUTRAL AND LOSES MOTIVE POWER. I HAVE HAD 20 INCIDENTS OVER A PERIOD OF 2 YEARS AND 8 MONTHS I HAVE HAD 2 CHRYSLER CERTIFIED DEALERS SERVICE.THE CAR 8 OR 9 TIMES BUT HAVE NEVER REPAIRED THE DEFECT WHERE IT WILL LAST LONGER THAN 3 DAYS TO 2 MONTHS AND 4 WEE…
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THE CAR, WHEN TURNING AND SHIFTING BETWEEN 1ST AND 2ND GEAR, SHIFTS TO NEUTRAL AND LOSES MOTIVE POWER. I HAVE HAD 20 INCIDENTS OVER A PERIOD OF 2 YEARS AND 8 MONTHS I HAVE HAD 2 CHRYSLER CERTIFIED DEALERS SERVICE.THE CAR 8 OR 9 TIMES BUT HAVE NEVER REPAIRED THE DEFECT WHERE IT WILL LAST LONGER THAN 3 DAYS TO 2 MONTHS AND 4 WEEKS. I HAVE BEEN IN COMMUNICATION WITH THE NATIONAL CENTER FOR DISPUTE SETTLEMENT BUT THEY SAID THAT MY VEHICLE WAS NOT ELIGIBLE FOR THE AUTOMOTIVE WARRANTY ARBITRATION PROGRAM. THE VEHICLE WAS UNDER THE POWER TRAIN WARRANTY FOR ALL SERVICE CALLS. THE FCA US CUSTOMER CARE REP. REFERRED ME TO NCDS USA. THIS VEHICLE IS AN UNSAFE POTENTIAL PHYSICAL INJURY OR DEATH LIABILITY AND I KNOW THAT THE PRIMARY IMPORTANCE FOR NHTSA IS SAFETY. *LN*JB*JB
NHTSA ODI #11267363
37,000 miles · Oct 4, 2019
Electrical SystemPower Train
THE TRANSMISSION DRIVE TRANS IS MAKING A CLUNKING NOISE EVERY TIME YOU WOULD STOP I TOOK IT IN AND THEY UPDATED THE PCM AND TRANSMISSION CONTROL MODULE IT SHIFTED BETTER BUT THE CLINKING NOISE IS STILL THERE.THE E BREAK AUTOMATICALLY COMES ON FREQUENTLY WHEN YOU PUT IT IN REVERSE OUT OF NOWHERE. THE CLINKING NOISE HAPPENS MORE W…
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THE TRANSMISSION DRIVE TRANS IS MAKING A CLUNKING NOISE EVERY TIME YOU WOULD STOP I TOOK IT IN AND THEY UPDATED THE PCM AND TRANSMISSION CONTROL MODULE IT SHIFTED BETTER BUT THE CLINKING NOISE IS STILL THERE.THE E BREAK AUTOMATICALLY COMES ON FREQUENTLY WHEN YOU PUT IT IN REVERSE OUT OF NOWHERE. THE CLINKING NOISE HAPPENS MORE WHEN YOU'RE IN THE CITY AND ON THE HIGHWAY END IT FEELS LIKE THE ABS COMES ON AS WELL BUT NOT FOR SURE
NHTSA ODI #11266429
97,000 miles · Oct 4, 2019
Power Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM FOURTH TO FIFTH GEAR, JERKED, AND THE REAR END LIFTED UP. EXTRA FORCE ON THE BRAKE PEDAL WAS NEEDED TO STOP THE VEHICLE AND THE RPMS INCREASED. WHILE DRIVING 25 MPH, THE SERVICE TRANSMISSION AND ENGINE WARNING INDICATORS ILLUMINATED …
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM FOURTH TO FIFTH GEAR, JERKED, AND THE REAR END LIFTED UP. EXTRA FORCE ON THE BRAKE PEDAL WAS NEEDED TO STOP THE VEHICLE AND THE RPMS INCREASED. WHILE DRIVING 25 MPH, THE SERVICE TRANSMISSION AND ENGINE WARNING INDICATORS ILLUMINATED AND THE TRANSMISSION BECAME STUCK IN FOURTH GEAR. THE VEHICLE WAS RESTARTED AND THE WARNING INDICATORS WENT OFF. THE VEHICLE WAS TAKEN TO FULLERTON CHRYSLER JEEP DODGE RAM FIAT (1050 US-22, SOMERVILLE, NJ 08876, (877) 375-6024) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNKNOWN.
NHTSA ODI #11266143
68,000 miles · Oct 2, 2019
Power Train
TRANSMISSION SHIFTS INTO NEUTRAL ON ITS OWN, SECOND TIME THIS HAS HAPPENED
NHTSA ODI #11265638
Mileage unknown · Sep 27, 2019
Air BagsElectrical SystemPower Train
VEHICLE SHUTTING OFF BY ITSELF ALSO AIRBAG LIGHT IS ON
NHTSA ODI #11258504
61,770 miles · Sep 26, 2019
Power TrainVehicle Speed Control
THE CAR RUNS REALLY ROUGH, LOUD NOISE, LOSS OF POWER AND VEHICLE SHUTS DOWN. IDLES ROUGH AND JUMPS WHEN PLACED IN GEAR OR ACCELERATING. THE VEHICLE STOPS AND I UNABLE MOVE CAR EVEN IF THE GEAR SHIFT IS PLACED IN NEUTRAL. THE VEHICLE STOP WHEN IN MOTION.
NHTSA ODI #11258301
9,100 miles · Sep 25, 2019
Electrical SystemPower Train
ONCE I TRIED STARTING MY CAR I GOT NO KEY FOB DETECTED. WHEN I PLACED MY KEY FOB NEXT TO THE START BUTTON EVERYTHING WOULD POWER UP BUT WOULDN'T CRANK. THE AIR WOULD TURN ON THE NUETRAL WOULD FLASH ON THE GEARS SHAFT BUT STILL WOULDN'T CRANK. IT THEN WOULDN'T TURN OFF FROM RUN. THE CAR EVENTUALLY WOULDN'T SHOW ANY POWER SO I HAD…
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ONCE I TRIED STARTING MY CAR I GOT NO KEY FOB DETECTED. WHEN I PLACED MY KEY FOB NEXT TO THE START BUTTON EVERYTHING WOULD POWER UP BUT WOULDN'T CRANK. THE AIR WOULD TURN ON THE NUETRAL WOULD FLASH ON THE GEARS SHAFT BUT STILL WOULDN'T CRANK. IT THEN WOULDN'T TURN OFF FROM RUN. THE CAR EVENTUALLY WOULDN'T SHOW ANY POWER SO I HAD IT TOWED TO THE DEALERSHIP. THEY SAID IT WAS THE BATTERY WHICH THEY REPLACE A YEAR PRIOR SO IT WOULDN'T BE NO COST. PULIS THEY DID AN OIL CHANGE. I CALLED AND THEY SAID MY CAR WAS READY. WHEN I PICKED UP MY CAR I NOTICED THE AIR WASN'T TURNING ON AND THE CHECK ENGINE LIGHT ON. I WENT BACK AND SPOKE WITH A SALES PERSON WHOM SAID TO BRING IT BACK THE NEXT DAY CAUSE THE MECHANICS WAS GONE. I BRUNG IT BACK KNOW THEY SAYING THE BODY AND TRANSMISSION NEEDS TO BE REPROGRAMMED AND WANT TO CHARGE ME A FEE OF $700. I'M TRYING TO FIGURE HOW IT WENT FROM JUST A DEAD BATTERY TO KNOW MY AIR DON'T WORK AND THE CAR NEEDING TO BE REPROGRAMMED. THIS IS TOTAL UNFAIR TO ME AND I'VE SEEN SEVERAL OTHERS GOING THROUGH THE SAME PROBLEMS. IF MY BATTERY WOULDN'T HAVE DIED AFTER ONLY A YEAR I WOULDN'T NEED MY CAR REPROGRAMMED AND HAVE TO SPEND ALMOST $700. LAST YEAR I HAD AN ISSUE WITH THE CAR CUTTING OFF WHILE DRIVING THAT I HAD TO HAVE FIXED NOW THIS
NHTSA ODI #11257933
75,000 miles · Sep 25, 2019
Electrical SystemEnginePower Train
WHEN HITTING THE BREAKS SOMETIMES THE VEHICLE STALLS OUT IN THE MIDDLE OF TRAFFIC HAVING TO PUT IN PARK POSITION AND TRY TO RESTART THE CAR. SOMETIMES TAKE A MINUTE TO EVEN RESTART AND IT DOESN'T ALWAYS LET ME SHIFT IT INTO DRIVE RIGHT AWAY. THIS IN RESULT COULD CAUSE SOMEONE TO REAR END ME. I AM NOTICING THERE IS A RECALL CALLE…
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WHEN HITTING THE BREAKS SOMETIMES THE VEHICLE STALLS OUT IN THE MIDDLE OF TRAFFIC HAVING TO PUT IN PARK POSITION AND TRY TO RESTART THE CAR. SOMETIMES TAKE A MINUTE TO EVEN RESTART AND IT DOESN'T ALWAYS LET ME SHIFT IT INTO DRIVE RIGHT AWAY. THIS IN RESULT COULD CAUSE SOMEONE TO REAR END ME. I AM NOTICING THERE IS A RECALL CALLED R24 WHICH SEAMS TO BE WHAT IS HAPPENING TO MY VEHICLE.
NHTSA ODI #11257921
60,900 miles · Sep 23, 2019
Air BagsExterior LightingPower TrainCrash
2015 CHRYSLER 200.AIR BAG LIGHT COMES ON PASSENGER SIDE MAKES THE POWER TRAIN TO KEEP ON BUILDING SPEED WITH NO PERSONAL ASSIST.THE DASH LIGHTS AT NIGHT WHEN TURN DOWN ON SWITCH SUDDENLY GETS VERY BRIGHT IT WILL BLIND YOU.THE ENGINE SPEEDS UP WITH NO PERSONAL ASSIST. ONLY IN MOTION
NHTSA ODI #11257559
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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