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2015 Chrysler 200

Owner reports · Recalls · Investigations

More warning signs than most 200 years

Owner complaints for the 2015 Chrysler 200 are substantially higher than the model-year median of 336.

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When problems were reported

Mileage at the reported incident

1,442 reports with mileage · 545 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 752 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 693 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 606 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

99 crash reports24 fire reports50 injury reports

Engine complaints

606 reports
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90,000 miles · Jan 8, 2019
Engine

CAR JUST SHUTS OFF WHILE DRIVING . STOPPED AT A RED LIGHT WAITING TO TURN AND WHEN IT TURNED GREEN THE ENGINE BEGAN TO STALL. WASN'T EXPECTED AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT- I WAS ON A CITY STREET . I HAD TO PUT MY CAR PARK AND RESTART IT A FEW TIMES . I TOOK MY CAR TO CHRYSLER THIS MORNING AND THEY SAID THERE I…

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CAR JUST SHUTS OFF WHILE DRIVING . STOPPED AT A RED LIGHT WAITING TO TURN AND WHEN IT TURNED GREEN THE ENGINE BEGAN TO STALL. WASN'T EXPECTED AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT- I WAS ON A CITY STREET . I HAD TO PUT MY CAR PARK AND RESTART IT A FEW TIMES . I TOOK MY CAR TO CHRYSLER THIS MORNING AND THEY SAID THERE IS NO RECALL AND MAYBE IT'S MY OIL LIFE BUT I JUST GOT A OIL CHANGE A FEW DAYS AGO . I FEEL VERY UNSAFE DRIVING THIS CAR ON THE ROAD

NHTSA ODI #11165071

120,000 miles · Jan 7, 2019
Engine

HAD A CONSTANT LEAK OF OIL. TOOK IT IN TO THE DEALER AND IT WAS THE OIL COOLER GASKET HOUSING THAT HAD A LEAK DUE TO A CRACK OR DEFECTIVE GASKET HOUSING. THE OIL COOLER HAD TO BE REPLACE. I HAVE HEARD THAT THIS IS A COMMON PROBLEM WITH THE YEAR AND ENGINE MODEL BY OTHER MECHANICS. HAD TO REPLACE THE OIL COOLER.

NHTSA ODI #11165568

73,000 miles · Jan 3, 2019
Electrical SystemEngine

A COUPLE OF WEEKS AGO MY TEMPERATURE GAUGE WAS GOING UP ODDLY FAST AND THEN I WOULD GET TO ALERTS SIMULTANEOUSLY 'ENGINE TEMPERATURE HOT' AND 'SERVICE ELEC. THROTTLE CONTROL' I TURN OFF THE CAR FOR A FEW MINUTES AND THE GAUGE WOULD GO DOWN. I'M NOT SURE HOW CONCERNED I SHOULD BE OR IF THIS IS A COMMON ERROR.

NHTSA ODI #11165717

23,000 miles · Jan 2, 2019
EnginePower Train

VEHICLE HAS AROUND 35,000 MILES ON IT. I HAVE NOTICED SINCE ABOUT 20,000 MILES THAT THE CAR HAS BEEN JERKING. THIS HAPPENS BOTH WITH SLOW ACCELERATION AND SLOWING DOWN TO STOP. IF I AM APPROACHING A RED LIGHT OR STOP SIGN AND I START TO SLOW TO STOP, THE CAR WILL JERK TO THE POINT THAT IT FEELS LIKE IT WILL STALL. WHEN EASING OF…

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VEHICLE HAS AROUND 35,000 MILES ON IT. I HAVE NOTICED SINCE ABOUT 20,000 MILES THAT THE CAR HAS BEEN JERKING. THIS HAPPENS BOTH WITH SLOW ACCELERATION AND SLOWING DOWN TO STOP. IF I AM APPROACHING A RED LIGHT OR STOP SIGN AND I START TO SLOW TO STOP, THE CAR WILL JERK TO THE POINT THAT IT FEELS LIKE IT WILL STALL. WHEN EASING OFF OF THE BRAKE AFTER A STOP SIGN OR RED LIGHT, THE CAR JERKS TO THE POINT THAT IF I WAS CLOSE ENOUGH TO THE CAR IN FRONT OF ME, I WOULD MOST LIKELY HIT THEM. ON ONE OCCASION I WAS DRIVING THROUGH A SCHOOL ZONE GOING ABOUT 10 MPH, THE RPM NEEDLE WAS PAST 4 AND THE CAR WAS MAKING A LOUD SOUND. I TRIED TO GO SLOWER BUT THE CAR JERKED AND STALLED. ANOTHER ISSUE IS WHEN TRYING TO MERGE ONTO AN INTERSTATE, THE CAR DOESN'T SEEM TO WANT TO SPEED UP. IT WILL BE STUCK AROUND 50-55 AND I REALLY HAVE TO HIT THE GAS TO GET IT TO SPEED UP. WITHIN THE LAST MONTH, MY CAR HAS STALLED TWICE. ONCE WHEN BACKING OUT OF MY DRIVE WAY AND ONCE WHILE PULLING IN. I HAVE TAKEN IT TO THE DEALERSHIP RELATING THE A TRANSMISSION ERROR I GOT AS WELL AS A COOLANT TEMP. SENSOR AND MENTIONED THE ISSUES WITH THE JERKING AND STALLING BUT THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE OR GET A CODE. THIS IS STARTING TO HAPPEN MORE FREQUENTLY AND IS A BIT ALARMING AS I NEVER KNOW WHEN IT IS GOING TO START GIVING ISSUES.

NHTSA ODI #11164680

Mileage unknown · Dec 27, 2018
Electrical SystemEngineSuspension

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE HESITATED AT ANY RATE OF SPEED AND THE OIL WAS LOW. THERE WAS NO OIL LEAK PRESENT. DAVID DODGE CHRYSLER JEEP (1801 US-202, GLEN MILLS, PA 19342, (610) 358-5300) WAS CONTACTED THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER MENTIONED THAT THEY SERVICE…

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE HESITATED AT ANY RATE OF SPEED AND THE OIL WAS LOW. THERE WAS NO OIL LEAK PRESENT. DAVID DODGE CHRYSLER JEEP (1801 US-202, GLEN MILLS, PA 19342, (610) 358-5300) WAS CONTACTED THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER MENTIONED THAT THEY SERVICED THE VEHICLE UNDER A WARRANTY. SPECIFIC DIAGNOSTIC INFORMATION WAS NOT DISCLOSED. IN ADDITION, THE REAR SHOCKS WERE REPLACED TWICE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION), ALTHOUGH THE VEHICLE EXHIBITED THE SAME SYMPTOMS LISTED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED OIL WAS LOW, VEHICLE STALLED AND DEALER DID SOMETHING TO THE MODULE POWER TRAIN. ALSO, TWO FRONT END ALIGNMENTS AND HAD TO REPLACE 6 TIRES AS WELL AS AIRBAG LIGHT STAYS ON. JUMPER HARNEST UNDER THE SEAT NEEDS TO BE REPLACED.*JB

NHTSA ODI #11163690

199,000 miles · Dec 26, 2018
Engine

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE "ENGINE STALLED" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000…

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE "ENGINE STALLED" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.

NHTSA ODI #11163433

Mileage unknown · Dec 26, 2018
Electrical SystemEngineUnknown Or Other

12/20/18 PROBLEMS WITH ELECTRICAL CONNECTORS, MY ENGINE STALL, GEARSHIFT NOT GOING INTO NEUTRAL, INTERMITTENT POWER FAILURE TO CERTAIN ELECTRICAL COMPONENTS. NOT STARTING OR MOVING

NHTSA ODI #11163430

15 miles · Dec 24, 2018
Electrical SystemEngineVehicle Speed Control

VEHICLE ABRUPTLY STALLS AND WILL NOT SHIFT WHILE DRIVING. THE SPEED OF THE VEHICLE WILL INCREASE WHILE ON CRUISE CONTROL.

NHTSA ODI #11163256

41,000 miles · Dec 19, 2018
Engine

THE CAR HAS STALLED MANY TIMES AND THEN WILL NOT START RIGHT AWAY BUT WILL START AFTER A FEW TRIES.THIS HAS HAPPENED ON CITY STREETS WHILE AT A STOP AND ALSO IN THE DRIVEWAY WHILE MOVING.

NHTSA ODI #11162532

Mileage unknown · Dec 18, 2018
EngineUnknown Or Other

TAKATA RECALL, ON THE DASH IT SAYS ENGINE WARMING WAIT TO START, I HAVE TO PRESS START AND OFF 7 TO 15 TIMES BEFORE IT STARTS AND SOMETIMES IT JUST READS ENGINE WARMING WAIT TO START

NHTSA ODI #11162260

Official recalls

8

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

16V529000 · Power Train:automatic Transmission

Jul 12, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence & remedy

Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

16V114000 · Air Bags:sensor:occupant Classification; Seats

Feb 26, 2016

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence & remedy

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Additional source detail variants (2)

Air Bags:sensor:occupant Classification

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Seats

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

15V470000 · Electrical System

Jul 28, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.

Consequence & remedy

Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.

15V461000 · Equipment:electrical:radio/tape Deck/cd Etc.

Jul 23, 2015

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence & remedy

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

15V090000 · Power Train:automatic Transmission

Feb 13, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.

Consequence & remedy

Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.

14V480000 · Electrical System:wiring

Aug 5, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.

Consequence & remedy

Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.

14V392000 · Suspension:rear:shock Absorber

Jul 2, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Consequence & remedy

Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ15004 · Software Security Vulnerability

Opened Jul 24, 2015 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Electrical System:software

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi