Transmission not properly shifting into gears. Car suspension is always slamming. Air bag error code
2015 Chrysler 200
Owner reports · Recalls · Investigations
More warning signs than most 200 years
Owner complaints for the 2015 Chrysler 200 are substantially higher than the model-year median of 336.
About this comparison →How this year compares
Owner complaints by model year
Compare all 200 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,442 reports with mileage · 545 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 752 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 693 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 606 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
327 reportsThe contact owns a 2015 Chrysler 200. The contact stated that the driver’s side air bag warning light was illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was informed that the wiring harnesses in the driver’s and passenger’s side air bags needed to be replaced. The manufacturer was notified…
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The contact owns a 2015 Chrysler 200. The contact stated that the driver’s side air bag warning light was illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was informed that the wiring harnesses in the driver’s and passenger’s side air bags needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 16V114000 (Air Bags, Seats). The contact was provided an estimate for the repair. The vehicle was repaired. The failure mileage was unknown.
Issue #1) 2015 Chrysler 200 looses power and goes dead in the middle of the road. Shift gear to park light comes on as it goes dead. Vehicle has done this repeatedly. I've replaced battery, the keyfob battery, and had the oil changed. Issue#2) The passenger airbag alarm is indicating problems with the airbag. Issue #3) Vehicle …
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Issue #1) 2015 Chrysler 200 looses power and goes dead in the middle of the road. Shift gear to park light comes on as it goes dead. Vehicle has done this repeatedly. I've replaced battery, the keyfob battery, and had the oil changed. Issue#2) The passenger airbag alarm is indicating problems with the airbag. Issue #3) Vehicle is an automatic, but exhibits stalling when shifting at sporadic and intermittent times since purchase date. #Summary - It is highly likely the repairs from the Chrysler 200 recalls were either never performed or the VIN to the Chrysler 200 I drive was not included in the recalls. Please help resolve this as soon as possible.
BOUGHT MY CAR A LITTLE OVER TWO YEARS AGO FROM A LOCAL PRE OWNED CAR DEALERSHIP, SOON AFTER MY PASSENGER AIRBAG LIGHT CAME ON, THEIR MECHANIC WOULDN'T FIX IT WITHOUT TRYING TO CHARGE ME EVEN THOUGH I'M SUPPOSED TO HAVE A 4 YEAR WARRANTY. IT'S STILL NOT FIXED AFTER TWO YEARS, I JUST CAN'T AFFORD IT, AND NOW I'M FINDING OUT THERE …
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BOUGHT MY CAR A LITTLE OVER TWO YEARS AGO FROM A LOCAL PRE OWNED CAR DEALERSHIP, SOON AFTER MY PASSENGER AIRBAG LIGHT CAME ON, THEIR MECHANIC WOULDN'T FIX IT WITHOUT TRYING TO CHARGE ME EVEN THOUGH I'M SUPPOSED TO HAVE A 4 YEAR WARRANTY. IT'S STILL NOT FIXED AFTER TWO YEARS, I JUST CAN'T AFFORD IT, AND NOW I'M FINDING OUT THERE WAS A RECALL PREVIOUSLY FOR THE ISSUE AND I DON'T THINK IT WAS EVER FIXED BUT THEY SAID IT WAS. I HAVE NO IDEA WHAT TO DO, IT'S EXTREMELY UNSAFE AND I CAN'T AFFORD ANY KIND OF REPAIR, I'VE BEEN ABSOLUTELY DUPED BY THIS DEALERSHIP AND IM FRIGHTENED FOR MY SAFETY AND THE SAFETY OF MY LOVED ONES WHEN I DRIVE. THE DEALERSHIP COULD KILL MY LOVED ONES AND I DON'T KNOW WHAT TO DO ABOUT IT.
RADIO KEPT SHUTTING OFF AND REBOOTING. NOW IT IS COMPLETELY OUT. IT GLITCHES A LIGHT THAT IS DRAINING MY BATTERY. WHEN DRIVING IT JERKS LIKE IT IS STALLING TO GIVE IT GAS.
WHILE DRIVING INTO MY PARKING SPOT SUDDENLY ABS, AWB UNAVAILABLE, PERFORMANCE SHIFTING UNAVAILABLE, SERVICE AIRBAG, CRUISE CONTROL UNAVAILABLE, FRONT PARK SENSE UNAVAILABLE, LANE SENSE UNAVAILABLE, DASH LIGHTS APPEARED AS MY CAR LOST ANY AVAILABILITY TO SHIFT GEARS, ACCELERATE OR DECELERATE
IN THE PAST 3 YEARS THE ACTIVE GRILLE SHUTTER HAD TO BE FIXED 3 TIMES. THE CHECK ENGINE LIGHT WOULD ALWAYS COME UP FOR THIS ISSUE AFTER IT WAS STATIONARY OR PARKED OVER NIGHT AND THEN THE LIGHT WOULD COME UP WHEN IT WAS TIME TO DRIVE AGAIN. FINALLY THE DEALERSHIP FIXED THE THE PROBLEM THEY SAID THE TRANSMISSION NEEDED TO BE FIXE…
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IN THE PAST 3 YEARS THE ACTIVE GRILLE SHUTTER HAD TO BE FIXED 3 TIMES. THE CHECK ENGINE LIGHT WOULD ALWAYS COME UP FOR THIS ISSUE AFTER IT WAS STATIONARY OR PARKED OVER NIGHT AND THEN THE LIGHT WOULD COME UP WHEN IT WAS TIME TO DRIVE AGAIN. FINALLY THE DEALERSHIP FIXED THE THE PROBLEM THEY SAID THE TRANSMISSION NEEDED TO BE FIXED. AFTER THE TRANSMISSION WAS FIXED MY CAR NOW OVERHEATS AFTER BEING IDLE FOR MORE THAN A FEW MINUTES. ALSO THE PASSENGER AIR BAG SENSOR WAS FIXED TWICE BUT LIT UP ON MY DASHBOARD RECENTLY AGAIN.
HAVE HAD CAR LESS THAN A YEAR. AIR BAG LIGHTS CONSTANTLY COME ON AND I HAVE TO GET IT REPAIRED - LIGHT IS ON WHILE DRIVING AND WHILE STOPPED. LIGHT CAME IN THE DAY I GOT THE CAR AS I WAS LEAVING THE LOT AND THEY REFUSED TO DO ANYTHING FOR IT. ALSO THE CAR KEEPS STALLING. HAD THE BATTERY REPLACED AND ALTERNATOR CHECKED, WHICH IS …
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HAVE HAD CAR LESS THAN A YEAR. AIR BAG LIGHTS CONSTANTLY COME ON AND I HAVE TO GET IT REPAIRED - LIGHT IS ON WHILE DRIVING AND WHILE STOPPED. LIGHT CAME IN THE DAY I GOT THE CAR AS I WAS LEAVING THE LOT AND THEY REFUSED TO DO ANYTHING FOR IT. ALSO THE CAR KEEPS STALLING. HAD THE BATTERY REPLACED AND ALTERNATOR CHECKED, WHICH IS RUNNING ALMOST LIKE BRAND NEW. THE CAR STILL STALLS WHILE DRIVING IT WITH NO WARNING SIGNS AT ALL. NO LIGHTS ARE ON IT WILL JUST HAPPEN, AGAIN, WITH NO WARNINGS. EVERYTHING GETS LOCKED UP AND I CAN'T EVEN PUT THE CAR IN NEURAL TO BACK IT OUT FROM THE MIDDLE OF THE STREET. THE CAR CAN BARELY HANDLE HIGHWAY SPEED LIMIT OF 70, THE BUMPS OR GROVES IN THE ROAD ALMOST FEEL LIKE IT'S PUSHING THE CAR AND IT WILL SPIN OUT (THIS IS IN DRY WARM WEATHER). I'VE CHECKED THE TIRES THEY ARE FINE. THE ENTIRE SUSPENSION IS BAD AND NEEDS REPLACED. THE CHARGING SYSTEMS FOR YOUR PHONES DON'T ALWAYS WORK, IT'S OFF AND ON. THE CHARGERS WORK JUST FINE IN THE HOUSE SO IT'S NOT THE CORDS ITSELF. WAS SHOWN THE CARFAX BEFORE BUYING AND THERE ARE NO ACCIDENT REPORTS.
MY SON WAS IN A CAR ACCIDENT, HE WENT OFF OF THE ROAD, AND TOTALED MY CAR, THE AIRBAGS DID NOT DEPLOY. I BOUGHT THIS CAR BRAND NEW IN JAN,2015, AND HAD A COUPLE OF RECALLS TO GET IT FIXED FOR CERTAIN PARTS. ALSO I WAS HAVING SURGE PROBLEMS WITH THIS CAR.
WHEN I PURCHASE THE VEHICLE THE AIRBAG LIGHT WAS ON AND HAVEN'T WENT OFF YET AND I HAD THE VEHICLE SINCE SEPTEMBER 2020. ALSO WHEN IT RAINS FOR A LONG PERIOD OF TIME AND I USE MY WIND SHIELD WIPERS THEY WILL NOT GO OFF I HAVE TO TAKE THE FUSE OUT FOR THEM TO STOP FOR A COUPLE OF DAYS. I'VE SPOKE WITH THE PLACE I GOT THE CAR FROM…
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WHEN I PURCHASE THE VEHICLE THE AIRBAG LIGHT WAS ON AND HAVEN'T WENT OFF YET AND I HAD THE VEHICLE SINCE SEPTEMBER 2020. ALSO WHEN IT RAINS FOR A LONG PERIOD OF TIME AND I USE MY WIND SHIELD WIPERS THEY WILL NOT GO OFF I HAVE TO TAKE THE FUSE OUT FOR THEM TO STOP FOR A COUPLE OF DAYS. I'VE SPOKE WITH THE PLACE I GOT THE CAR FROM AND THEY STARTED THAT THE WARRANTY DOESN'T COVER THE ISSUES THAT THE CAR PREVIOUSLY HAD BEFORE I PURCHASED IT WITHIN THE 30 DAYS I PURCHASE THE CAR AS WELL.
Official recalls
818V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
16V529000 · Power Train:automatic Transmission
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
16V114000 · Air Bags:sensor:occupant Classification; Seats
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
15V470000 · Electrical System
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
15V461000 · Equipment:electrical:radio/tape Deck/cd Etc.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
15V090000 · Power Train:automatic Transmission
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
14V480000 · Electrical System:wiring
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
14V392000 · Suspension:rear:shock Absorber
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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