THE AIR COMPRESSOR AND SEAT BELT HARNESS HAS GONE BAD AND THE VEHICLE IS LESS THAN 5 YEARS OLD. THE A/C DIED IN 2018; I DECIDED TO WAIT UNTIL 2019 TO REPLACE WHAT I THOUGHT WAS THE FREON.
2015 Chrysler 200
Owner reports · Recalls · Investigations
More warning signs than most 200 years
Owner complaints for the 2015 Chrysler 200 are substantially higher than the model-year median of 336.
About this comparison →How this year compares
Owner complaints by model year
Compare all 200 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,442 reports with mileage · 545 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 752 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 693 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 606 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
327 reportsTHE AIR COMPRESSOR AND SEAT BELT HARNESS HAS GONE BAD AND THE VEHICLE IS LESS THAN 5 YEARS OLD. THE A/C DIED IN 2018; I DECIDED TO WAIT UNTIL 2019 TO REPLACE WHAT I THOUGHT WAS THE FREON.
"TAKATA RECALL". MY AIRBAG LIGHT SENSOR ON THE DASH OF MY VEHICLE LIT UP ALONG WITH THE SEATBELT LIGHT WHILE I WAS DRIVING BY MYSELF WITH THE SEATBELT ON CORRECTLY AND NOTHING SITTING IN ANY OF THE PASSENGER SEATS. THE DASH DISPLAYS A MESSAGE OF "SERVICE AIRBAG SYSTEM". WHEN COMING TO A STOP, THE DASH DISPLAYS"DRIVER SEATBELT U…
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"TAKATA RECALL". MY AIRBAG LIGHT SENSOR ON THE DASH OF MY VEHICLE LIT UP ALONG WITH THE SEATBELT LIGHT WHILE I WAS DRIVING BY MYSELF WITH THE SEATBELT ON CORRECTLY AND NOTHING SITTING IN ANY OF THE PASSENGER SEATS. THE DASH DISPLAYS A MESSAGE OF "SERVICE AIRBAG SYSTEM". WHEN COMING TO A STOP, THE DASH DISPLAYS"DRIVER SEATBELT UNBUCKLED" WHILE MY SEATBELT IS BUCKLED. I HAVE CHECKED THE VEHICLE FOR RECALLS AND NONE ARE CURRENTLY LISTED WITH THE NHTSA OR THE DEALERSHIP UNDER MY PARTICULAR VIN. I HAVE HAD THE VEHICLE DIAGNOSED AT A CHRYSLER DEALERSHIP/SERVICE CENTER AND WAS NOTIFIED THAT THE ORC ("OCCUPANT RESTRAINT CONTROLLER") WAS NON RESPONSIVE. THEY (CHRYSLER SERVICE CENTER EMPLOYEE) INFORMED ME THAT I WAS RESPONSIBLE FOR THE CARE AND MAINTENANCE OF THE SAFETY DEVICE THAT IS DEFECTIVE IN MY VEHICLE. WHILE SITTING IN PARK WITH THE VEHICLE MOTOR RUNNING IN A PARKING LOT THERE WERE THREE LOUD POPS IN MY VEHICLE AND A SMELLY SMOKY SUBSTANCE THROUGHOUT THE VEHICLE. I DID NOT SEE ANY AIR BAGS VISIBLY DEPLOY.
FIRST DAY I PURCHASED THIS VEHICLE THEY HAD TO CLEAN A SPOT OUT ON THE PASSENGER SIDE. ABOUT 3 MONTHS LATER I TOOK IT FOR AN OIL CHANGE AND JERKING TO LANDERS DODGE OFF COLONEL GLENN ROAD.THEY TOLD ME IT WAS DOING THAT BECAUSE IT WAS NEW AND THE MOBILE HADN'T BEEN BROKE IN . NEVER BUYING A NEW VEHICLE BEFORE I BELIEVE THIS…
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FIRST DAY I PURCHASED THIS VEHICLE THEY HAD TO CLEAN A SPOT OUT ON THE PASSENGER SIDE. ABOUT 3 MONTHS LATER I TOOK IT FOR AN OIL CHANGE AND JERKING TO LANDERS DODGE OFF COLONEL GLENN ROAD.THEY TOLD ME IT WAS DOING THAT BECAUSE IT WAS NEW AND THE MOBILE HADN'T BEEN BROKE IN . NEVER BUYING A NEW VEHICLE BEFORE I BELIEVE THIS MAN.. SOMETIMES WHEN I FIRST STARTS OFF IT JERK , STILL DOES IT TODAY. THEY SAID MY CAR WASN'T A RECALL I DONT9KNOW WHY NOT IT DOES WHAT THE OTHER JERK ALL THE TIME. DON'T THINK THIS IS FAIR PAYING FOR A DEFECT!!!! WHEN CHRYSLER IS AWARE!!! IT JERKS WHEN I FIRST START OFF AND PULLING STEEP HILLS.FIRST TIME I DROVE IT TO LAS VEGAS, NEVADA
BOUHT THE CAR WITH FAULTY AIRBAG AND PASSENGER SEAT AND UPON MULTIPLE CALLS TO THE DEALERSHIP NOTHING HAD BEEN DONE AND I HAVE BEEN DEALING WITH THIS SINCE 2016. NOW MY ELECTRIC THROTTLE SENSOR HAS CAME ON WITH THE TRANSMISSION SENSOR. I JUST WANT IT LOOKED AT AND FIXED. NOT EVERYTHING HAS HAPPENED AT ONCE IT BEEN A COURSE OF TH…
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BOUHT THE CAR WITH FAULTY AIRBAG AND PASSENGER SEAT AND UPON MULTIPLE CALLS TO THE DEALERSHIP NOTHING HAD BEEN DONE AND I HAVE BEEN DEALING WITH THIS SINCE 2016. NOW MY ELECTRIC THROTTLE SENSOR HAS CAME ON WITH THE TRANSMISSION SENSOR. I JUST WANT IT LOOKED AT AND FIXED. NOT EVERYTHING HAS HAPPENED AT ONCE IT BEEN A COURSE OF THREE YEARS.
SERVICE AIRBAG SYSTEM LIGHT CAME ON FOR NO REASON, VEHICLE WASN'T EVEN IN MOTION, MANY OTHER VEHICLES OF THE SAME YEAR AND MODEL ARE UNDER RECALL, MAYBE THIS SHOULD BE TOO?
OCCUPANT CLASSIFICATION MODULE IN THE PASSENGER SEAT FAILS UNEXPECTEDLY CAUSING AIRBAG LIGHT ON AND SHUT DOWN OF THE ENTIRE VEHICLE AIRBAG SYSTEM. SIMILAR TO THE S09/NHTSA 16V-114, BUT VEHICLE WAS NOT PART OF THAT RECALL CAMPAIGN.
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PASSENGER SIDE AIR BAG MAY DEPLOY AT ANY TIME AND THE POWER CONNECTOR NEEDED TO BE REPAI…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PASSENGER SIDE AIR BAG MAY DEPLOY AT ANY TIME AND THE POWER CONNECTOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V114000 (AIR BAGS) AND 15V470000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *TT THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE COST OF $1,200 AND A WEEK LATER ANOTHER $400 TO FIX THE VEHICLE AGAIN. *TR
PURCHASED CAR 10/2017. ALMOST IMMEDIATELY PROBLEM WITH SEAT BELT LIGHT. DEALER SAID NEEDED CALLIBRATION AND DID. PROBLEM PERSISTS. ALSO HAVE PROBLEM WITH SOMETHING IN CAR TURNING OVER, JERKING, WHILE DRIVING, ALMOST LIKE CAR WANTS TO STALL, ON HIGHWAY AND ON CITY STREET. FIRST OCCURRENCE APPROXIMATELY NOVEMBER 2017. MOST RECEN…
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PURCHASED CAR 10/2017. ALMOST IMMEDIATELY PROBLEM WITH SEAT BELT LIGHT. DEALER SAID NEEDED CALLIBRATION AND DID. PROBLEM PERSISTS. ALSO HAVE PROBLEM WITH SOMETHING IN CAR TURNING OVER, JERKING, WHILE DRIVING, ALMOST LIKE CAR WANTS TO STALL, ON HIGHWAY AND ON CITY STREET. FIRST OCCURRENCE APPROXIMATELY NOVEMBER 2017. MOST RECENT OCCURRENCE DECEMBER 27, 2018.
HELLO I'VE SUBMITTED AND REACHED OUT PLENTY OF TIMES ABOUT A FAULTY TRANSMISSION THAT WHEN ACCELERATED FEELS LIKE IT'S IN NEUTRAL THEN GETS A GEAR AND CAUSES VEHICLE TO MAKE A HARSH SOUND WHEN KICKS INTO GEAR AND HAVE ALMOST GOTTEN INTO PLENTY OF ACCIDENTS DUE TO THIS. ALSO AIR BAG SENSOR IN PASSENGER SEAT TURNS ON EVERYTIME SOM…
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HELLO I'VE SUBMITTED AND REACHED OUT PLENTY OF TIMES ABOUT A FAULTY TRANSMISSION THAT WHEN ACCELERATED FEELS LIKE IT'S IN NEUTRAL THEN GETS A GEAR AND CAUSES VEHICLE TO MAKE A HARSH SOUND WHEN KICKS INTO GEAR AND HAVE ALMOST GOTTEN INTO PLENTY OF ACCIDENTS DUE TO THIS. ALSO AIR BAG SENSOR IN PASSENGER SEAT TURNS ON EVERYTIME SOMEONE GETS IN AS IF IT DOESN'T WORK PROPERLY.
Official recalls
818V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
16V529000 · Power Train:automatic Transmission
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
16V114000 · Air Bags:sensor:occupant Classification; Seats
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
15V470000 · Electrical System
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
15V461000 · Equipment:electrical:radio/tape Deck/cd Etc.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
15V090000 · Power Train:automatic Transmission
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
14V480000 · Electrical System:wiring
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
14V392000 · Suspension:rear:shock Absorber
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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