NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
697 reports37,000 miles · Dec 11, 2019
Electrical SystemSteering
TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. ON SEVERAL OCCASIONS, AFTER PARKING THE VEHICLE, IT TOOK SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO PEARL MOTOR COMPANY (3100 S CLARK ST, MEXICO, MO 65265, (573) 567-4254) WHERE IT WAS DETERMINED THAT THE KEY FOBS NEEDED TO BE REPLACED. THE KEY FOBS WERE REPLACE…
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TL* THE CONTACT OWNS A 2017 CHEVROLET VOLT. ON SEVERAL OCCASIONS, AFTER PARKING THE VEHICLE, IT TOOK SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO PEARL MOTOR COMPANY (3100 S CLARK ST, MEXICO, MO 65265, (573) 567-4254) WHERE IT WAS DETERMINED THAT THE KEY FOBS NEEDED TO BE REPLACED. THE KEY FOBS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *BF CONSUMER STATED RELAY WAS FINALLY REPLACED AND PROBLEM SOLVED.*JB
NHTSA ODI #11288352
27,000 miles · Dec 6, 2019
Power TrainUnknown Or Other
WHEN I ATTEMPTED TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF. I WOULD HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES, SOMETIMES ROUGHLY 6-7 TIMES AND SOMETIMES I WOULD HAVE TO MOVE THE SHIFTER BACK AND FORTH BETWEEN D, N, R, E…
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WHEN I ATTEMPTED TO TURN OFF THE VEHICLE, WITH THE SHIFT SET TO "P", I GET A MESSAGE THAT APPEARS, "ACTION REQUIRED SHIFT TO PARK", AND THE VEHICLE WILL NOT TURN OFF. I WOULD HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES, SOMETIMES ROUGHLY 6-7 TIMES AND SOMETIMES I WOULD HAVE TO MOVE THE SHIFTER BACK AND FORTH BETWEEN D, N, R, ETC. I HAD MY LOCAL DEALERSHIP (VAN GMC/CHEVROLET) AND THEY REPLACED THE SHIFTER HARNESS WHICH WAS A KNOWN ISSUE. MY VOLT IS CONTINUING TO FLASH THE 'ACTION REQUIRED/SHIFT TO PARK' MESSAGE AND HESITATES TO TURN OFF AND THEN POWERS DOWN.
NHTSA ODI #11287517
39,600 miles · Dec 2, 2019
Service Brakes
AFTER DIAGNOSING AN AUDIBLE TICK/CLICK SOUND THAT OCCURS WHETHER THE CAR IS POWERED ON OR OFF BUT STOPS MOMENTARILY WHEN THE BRAKE PEDAL IS APPLIED, I WAS TOLD THE ELECTRIC BRAKE BOOSTER IS BAD AND MUST BE REPLACED. BUT GM HAS NO PARTS AVAILABLE. I WAS TOLD TO DRIVE THE CAR AND IF THE PART FAILS COMPLETELY, I WILL HAVE NO BRAK…
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AFTER DIAGNOSING AN AUDIBLE TICK/CLICK SOUND THAT OCCURS WHETHER THE CAR IS POWERED ON OR OFF BUT STOPS MOMENTARILY WHEN THE BRAKE PEDAL IS APPLIED, I WAS TOLD THE ELECTRIC BRAKE BOOSTER IS BAD AND MUST BE REPLACED. BUT GM HAS NO PARTS AVAILABLE. I WAS TOLD TO DRIVE THE CAR AND IF THE PART FAILS COMPLETELY, I WILL HAVE NO BRAKES AT ALL. IT HAS BEEN OVER 3 WEEKS AND THERE IS NO ETA ON PARTS.
NHTSA ODI #11286442
Mileage unknown · Nov 26, 2019
Electrical SystemPower Train
SHIFT-TO-PARK ALERT AFTER YOU POWER DOWN CAR. EFFECTLVELY, THE CAR WON'T TURN OFF. BROUGHT TO GM IN 2018 AND THEY REPLACED THE SHIFTER. 18 MONTHS LATER, THE PROBLEM HAS RETURNED. APPEARS TO BE A CHRONIC DEFECT IN THE 2ND GEN VOLT.
NHTSA ODI #11282445
24,000 miles · Nov 14, 2019
Unknown Or Other
I OPENED MY REAR LIFT GATE TO PUT AWAY MY CAR CHARGER AND IT SLAMMED CLOSED ON IT'S OWN. FOR SOME REASON THE REAR LIFT GATE WOULD NOT STAY OPEN UNLESS I HOLD IT UP. I THINK THIS IS VERY DANGEROUS BECAUSE YOU EXPECT WHEN YOU LIFT THE LIFT GATE IT STAYS OPEN ON IT'S OWN. EVERYONE SHOULD BE CAREFUL.
NHTSA ODI #11280231
38,500 miles · Nov 11, 2019
Electrical System
THE SHIFTER SWITCH IS DEFECTIVE AND WILL NOT ALLOW THE CAR TO BE TURNED OFF.
NHTSA ODI #11279348
50 miles · Oct 31, 2019
EngineFuel/propulsion SystemPower Train
ON MY 2ND DAY OF OWNERSHIP WHEN THE VEHICLE HAD 50 MILES ON IT THE VEHICLE STOPPED WITHOUT WARNING IN THE MIDDLE OF THE HIGHWAY. WHILE DRIVING 65 MPH ON INTERSTATE 5 (4 LANE HIGHWAY) THE VEHICLE BEGAN SMOKING AND LOST ALL PROPULSION AND FORWARD POWER. THE VEHICLE HAD JUST CHANGED FROM ELECTRIC POWER TO GAS POWER. THE WARNING MES…
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ON MY 2ND DAY OF OWNERSHIP WHEN THE VEHICLE HAD 50 MILES ON IT THE VEHICLE STOPPED WITHOUT WARNING IN THE MIDDLE OF THE HIGHWAY. WHILE DRIVING 65 MPH ON INTERSTATE 5 (4 LANE HIGHWAY) THE VEHICLE BEGAN SMOKING AND LOST ALL PROPULSION AND FORWARD POWER. THE VEHICLE HAD JUST CHANGED FROM ELECTRIC POWER TO GAS POWER. THE WARNING MESSAGE DISPLAYED WAS "ACTION REQUIRED - SHIFT TO PARK". THE ORANGE ENGINE SYMBOL WAS DISPLAYED. THEN THE STEERING WHEEL LOCKED UP, ALL DISPLAYS AND CONTROLS WERE TURNED OFF. LUCKILY I WAS ABLE TO MOVE FROM THE 2ND TO FAR RIGHT LANE OF 4 AND GET JUST OFF THE HIGHWAY. THERE WAS JUST ENOUGH SPACE TO GLIDE THE VEHICLE TO A STOP OFF THE HIGHWAY. HOWEVER, THE I5 IS THE PRIMARY TRUCKING ROUTE AND IN THIS UPHILL LOCATION ALL SEMI TRUCKS ARE REQUIRED TO DRIVE IN THE FAR RIGHT LANE. MY VEHICLE WAS SWAYED CONTINUOUSLY BY THE LARGE HIGH PROFILE VEHICLES FOR OVER 2 HOURS. A CHP STAYED WITH ME WITH FLASHING LIGHTS TO ATTEMPT TO MOVE VEHICLES TO THE LEFT. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP. THE VEHICLE WAS REPLACED BY THE DEALERSHIP WITH ANOTHER VEHICLE AFTER 9 HOURS. HOWEVER, I AM NOW IN ARBITRATION WITH GM OVER THE SAME ISSUE "ACTION REQUIRED - SHIFT TO PARK" WITH THE 2ND VEHICLE. THE VEHICLE HAS BEEN IN SERVICE FOR 95 DAYS OVER AN 8 MONTH PERIOD AND I AM SEEKING A VEHICLE BUYBACK UNDER THE CALIFORNIA LEMON LAW WITH THE BBB FOR IMPAIRMENT OF VALUE, USE, AND SAFELY.
NHTSA ODI #11277426
18,881 miles · Oct 31, 2019
Electrical SystemEngine
MY VOLT HAD A SUDDEN LOSS OF PROPULSION AND WARNING "ACTION REQUIRED - SHIFT TO PARK" AND WAS IN SERVICE AT MY LOCAL CHEVY DEALERSHIP FOR 41 DAYS TO SOLVE THIS DANGEROUS ISSUE. WHEN THE VEHICLE WAS RETURNED TO ME IT WOULD NO LONGER CHARGE TO 53 MILES ELECTRIC. ON MY LEVEL 1 CHARGER IT HAS CHARGED TO 52 OR 53 MILES SINCE THE FIRS…
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MY VOLT HAD A SUDDEN LOSS OF PROPULSION AND WARNING "ACTION REQUIRED - SHIFT TO PARK" AND WAS IN SERVICE AT MY LOCAL CHEVY DEALERSHIP FOR 41 DAYS TO SOLVE THIS DANGEROUS ISSUE. WHEN THE VEHICLE WAS RETURNED TO ME IT WOULD NO LONGER CHARGE TO 53 MILES ELECTRIC. ON MY LEVEL 1 CHARGER IT HAS CHARGED TO 52 OR 53 MILES SINCE THE FIRST DAY OF OWNERSHIP ON 1/24/17. THE VEHICLE WILL CHANGE TO 36 - 40 MILES NOW WHICH IS GREATER THAN A 30% LOSS OF ELECTRIC CHARGE. I AM NOT REFERRING TO DRIVING RANGE WHICH VARIES WITH CONDITIONS. THE PROBLEM HAS BEEN SERVICED BY THE DEALERSHIP 3 TIMES FOR A TOTAL OF 53 DAYS. THE PROBLEM SEEMS TO HAVE BEEN RESOLVED ON THE LAST SERVICE VISIT WHERE THE SHIFTER ASSEMBLY AND THE TRANSMISSION CONTROL WERE REPLACED. I AM NOW IN ARBITRATION WITH GM UNDER THE CALIFORNIA LEMON LAW AND THE BBB. I AM REQUESTING A BUYBACK OF THE VEHICLE FOR IMPAIRMENT OF USE, VALUE, AND SAFETY.
NHTSA ODI #11277424
24,334 miles · Oct 31, 2019
Power Train
THE "SHIFT TO PARK" MESSAGE IS DISPLAYED WHEN THE VEHICLE IS STATIONARY AND ALREADY IN PARK. THE VEHICLE WILL NOT TURN OFF IF IT BELIEVES IT TO BE IN ANY OTHER GEAR OTHER THAN PARK. THE VEHICLE WAS SERVICED AT MY LOCAL CHEVY DEALERSHIP AND THE SHIFTER CONTROL AND TRANSMISSION CONTROLS WERE REPLACED. THE VEHICLE WAS OUT OF SERVIC…
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THE "SHIFT TO PARK" MESSAGE IS DISPLAYED WHEN THE VEHICLE IS STATIONARY AND ALREADY IN PARK. THE VEHICLE WILL NOT TURN OFF IF IT BELIEVES IT TO BE IN ANY OTHER GEAR OTHER THAN PARK. THE VEHICLE WAS SERVICED AT MY LOCAL CHEVY DEALERSHIP AND THE SHIFTER CONTROL AND TRANSMISSION CONTROLS WERE REPLACED. THE VEHICLE WAS OUT OF SERVICE FOR 18 DAYS AND ROAD TESTED FOR OVER 250 MILES BY THE TECHNICIANS. THE VEHICLE IS UNSAFE AND UNRELIABLE. I AM IN ARBITRATION WITH GM UNDER THE CALIFORNIA LEMON LAW AND AM REQUESTING A VEHICLE BUYBACK.
NHTSA ODI #11277421
24,323 miles · Oct 31, 2019
EngineFuel/propulsion SystemPower Train
WHILE ENTERING THE HIGHWAY THE VEHICLE EXPERIENCED SIGNIFICANT LOSS OF PROPULSION AND THE WARNING DISPLAYED "PROPULSION POWER REDUCED".THIS LOSS OF POWER OCCURRED WHEN THE VEHICLE SWITCHED FROM ELECTRIC TO GAS POWER. I HAVE EXPERIENCED ISSUES WITH THE VEHICLE SWITCHING FROM ELECTRIC TO GAS REGULARLY AND IT SPUTTERS AND BUCKS. AF…
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WHILE ENTERING THE HIGHWAY THE VEHICLE EXPERIENCED SIGNIFICANT LOSS OF PROPULSION AND THE WARNING DISPLAYED "PROPULSION POWER REDUCED".THIS LOSS OF POWER OCCURRED WHEN THE VEHICLE SWITCHED FROM ELECTRIC TO GAS POWER. I HAVE EXPERIENCED ISSUES WITH THE VEHICLE SWITCHING FROM ELECTRIC TO GAS REGULARLY AND IT SPUTTERS AND BUCKS. AFTER A FEW MILES THE SPUTTERING AND ROUGH CHANGE TO GAS WILL DISSIPATE. ON THIS OCCASION THE POWER LOSS WAS SIGNIFICANT AND DANGEROUS. I WOULD NOT HAVE HAD THE POWER OR PROPULSION TO ENTER THE HIGHWAY. I WAS ABLE TO DIVERT TO CITY STREETS AND GET HOME AT SPEEDS UNDER 40 MPH. THE VEHICLE WOULD NOT GO ANY FASTER. THE VEHICLE WAS SERVICED BY MY LOCAL CHEVY DEALER AND OUT OF SERVICE FOR 18 DAYS WITH APPROXIMATELY 250 MILES OF ROAD TESTING WHILE IN SERVICE. I NO LONGER BELIEVE THIS VEHICLE TO BE SAFE OR RELIABLE AND AM ENGAGED IN ARBITRATION UNDER THE CALIFORNIA LEMON LAW AND THE BBB.
NHTSA ODI #11277420
NHTSA investigations
2PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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