TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS MALFUNCTIONING AND THE FRONT CONSOLE WOULD NOT WORK IF OTHER SERVICES WERE BEING USED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE CONSOLE TO WORK AGAIN. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (800 N CENTRAL EXPY, R…
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TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS MALFUNCTIONING AND THE FRONT CONSOLE WOULD NOT WORK IF OTHER SERVICES WERE BEING USED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE CONSOLE TO WORK AGAIN. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (800 N CENTRAL EXPY, RICHARDSON, TX 75080, (972) 201-9240) WHERE THEY RE-FLASHED THE MODULE AND CHANGED THE CAMERA; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WOULD SHUT OFF WHEN PARKED. THE VEHICLE WAS A HYBRID AND THE BATTERY WAS DEPLETED. THE CONTACT WAS CONCERNED ABOUT THE CARBON MONOXIDE LEVEL IN HER GARAGE. THE VEHICLE WAS GETTING MORE AND MORE DIFFICULT TO SHUT OFF AND THE CONTACT HAD TO WAIT SEVERAL MINUTES TO MAKE SURE IT FINALLY SHUT OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT THEY WOULD CONTACT THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 5,000. *TT *JB *TT THE CONSUMER STATED UNRESPONSIVE DISPLAY GOES BLANK WHEN STARTING THE VEHICLE. THE CONSUMER FURTHER STATES WHEN A VEHICLE IS TURNED OFF HAVING ERRORS NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR
NHTSA ODI #11242752
83,000 miles · Jun 11, 2019
Electrical System
VEHICLE AIR CONDITION STOPPED WORKING WHILE DRIVING, CHECK ENGINE LIGHT CAME ON. MESSAGE FROM ONSTAR READS: AN ISSUE WITH THE LITHIUM-ION BATTERY IN YOUR 2016 CHEVROLET VOLT HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 1 DAY.
NHTSA ODI #11219395
39,000 miles · Apr 14, 2019
Electrical SystemPower Train
ALL VEHICLE SYSTEMS ARE NOT REGISTERING THAT THE VEHICLE IS IN PARK WHEN THE SHIFTER IS IN THE PARK POSITION. THE INSTRUMENT CLUSTER GEAR INDICATOR REGISTERS THE VEHICLE AS IN PARK, BUT WHEN ATTEMPTING TO POWER DOWN THE VEHICLE AN ERROR MESSAGE OCCURS DIRECTING THE DRIVER TO SHIFT THE VEHICLE INTO PARK. WHEN EXITING THE VEHICL…
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ALL VEHICLE SYSTEMS ARE NOT REGISTERING THAT THE VEHICLE IS IN PARK WHEN THE SHIFTER IS IN THE PARK POSITION. THE INSTRUMENT CLUSTER GEAR INDICATOR REGISTERS THE VEHICLE AS IN PARK, BUT WHEN ATTEMPTING TO POWER DOWN THE VEHICLE AN ERROR MESSAGE OCCURS DIRECTING THE DRIVER TO SHIFT THE VEHICLE INTO PARK. WHEN EXITING THE VEHICLE THE DOORS WILL NOT LOCK.
NHTSA ODI #11196115
Mileage unknown · Oct 23, 2018
Electrical SystemPower Train
WHEN VEHICLE IS SHIFTED INTO PARK POSITION AND ENGINE IN POWERED OFF, THE DASH READS OUT THAT VEHICLE MUST BE IN PARK POSITION. I HAVE TO JIGGLE THE SHIFTER OR DEPRESS THE BUTTON SEVERAL TIMES TO ENGAGE INTO PARK POSITION. IF THIS IS IGNORED THE VEHICLE DOES NOT REGISTER IN PARK AND CANNOT SAFELY BE LEFT UNATTENDED. THIS OCCURRE…
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WHEN VEHICLE IS SHIFTED INTO PARK POSITION AND ENGINE IN POWERED OFF, THE DASH READS OUT THAT VEHICLE MUST BE IN PARK POSITION. I HAVE TO JIGGLE THE SHIFTER OR DEPRESS THE BUTTON SEVERAL TIMES TO ENGAGE INTO PARK POSITION. IF THIS IS IGNORED THE VEHICLE DOES NOT REGISTER IN PARK AND CANNOT SAFELY BE LEFT UNATTENDED. THIS OCCURRENCE HAS BEEN HAPPENING FOR OVER A MONTH AT A DAILY RATE. THE DEALERSHIP DOES NOT HONOR THE POWER TRAIN WARRANTY FOR THIS ISSUE.
NHTSA ODI #11142158
13,000 miles · Jul 23, 2018
Electrical System
TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (F H DAILEY CHEVROLET, 900 MARINA BLVD, SAN LEANDRO, CA 94577), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE…
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TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (F H DAILEY CHEVROLET, 900 MARINA BLVD, SAN LEANDRO, CA 94577), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11113086
16,281 miles · Apr 23, 2018
Electrical System
INTERMITTENT PROBLEM WHERE THE CENTER DISPLAY CONSOLE GOES BLANK ON STARTING THE CAR AND IS COMPLETELY UNRESPONSIVE. THIS DISPLAYS VITAL INFORMATION SUCH AS LOCATION, CHARGE CAPACITY, CLIMATE CONTROLS, ETC. COULD NOT FIND A WAY TO RESET THIS. IT CORRECTS ITSELF AFTER THE CAR IS OFF FOR A BIT. THIS IS THE SECOND TIME THIS HAS…
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INTERMITTENT PROBLEM WHERE THE CENTER DISPLAY CONSOLE GOES BLANK ON STARTING THE CAR AND IS COMPLETELY UNRESPONSIVE. THIS DISPLAYS VITAL INFORMATION SUCH AS LOCATION, CHARGE CAPACITY, CLIMATE CONTROLS, ETC. COULD NOT FIND A WAY TO RESET THIS. IT CORRECTS ITSELF AFTER THE CAR IS OFF FOR A BIT. THIS IS THE SECOND TIME THIS HAS HAPPENED IN TWO DAYS. THIS IS FOR CASE ID NUMBER 10872363.
NHTSA ODI #11089585
14,000 miles · Oct 2, 2016
Electrical SystemEngine
2016 CHEVY VOLT WOULDN'T START, LESS THAN A YEAR OLD, CURRENT ON MAINTENANCE. TOWED IT TO DEALER, THEY SAID THERE WERE SOME RECALLS - BUT COULDN'T TELL ME WHAT WAS WRONG. GOT IT BACK AFTER 2 DAYS, WAS FINE - THEN ON 9/22/16 WOULDN'T START AGAIN - I WAS STRANDED IN THE DARK, GOT IT JUMP STARTED. TOOK IT TO THE DEALER, SINCE IT…
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2016 CHEVY VOLT WOULDN'T START, LESS THAN A YEAR OLD, CURRENT ON MAINTENANCE. TOWED IT TO DEALER, THEY SAID THERE WERE SOME RECALLS - BUT COULDN'T TELL ME WHAT WAS WRONG. GOT IT BACK AFTER 2 DAYS, WAS FINE - THEN ON 9/22/16 WOULDN'T START AGAIN - I WAS STRANDED IN THE DARK, GOT IT JUMP STARTED. TOOK IT TO THE DEALER, SINCE IT WAS RUNNING FINE HE DIDN'T TAKE IT IN. TOLD ME NEXT TIME IT HAPPENS TO GET IT TOWED IN. WOULDN'T START AGAIN YESTERDAY, UNRELIABLE CAR. PLEASE INVESTIGATE.
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began November 8, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17387.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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