The contact owns a 2005 Chevrolet Venture. The contact stated that while driving at various speeds, the vehicle was making a rattling sound coming from the front passenger’s side of the vehicle. There were no warning lights illuminated. The contact took the vehicle to a certified mechanic who replaced the wheel bearing hub assem…
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The contact owns a 2005 Chevrolet Venture. The contact stated that while driving at various speeds, the vehicle was making a rattling sound coming from the front passenger’s side of the vehicle. There were no warning lights illuminated. The contact took the vehicle to a certified mechanic who replaced the wheel bearing hub assembly, brakes, rotors, struts, and tires. The failure persisted. The contact took the vehicle to another certified mechanic who performed a front-end alignment however, the failure persisted. The vehicle was taken to a third mechanic who identified that the noise seemed to be coming from the steering wheel; however, the mechanic could not verify the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 236,000.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA07019 · Power Sliding Door
Opened Dec 11, 2007 · Closed Feb 23, 2009
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door ; Structure:body:door:hinge And Attachments
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
Structure:body:door
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
Structure:body:door:hinge And Attachments
ODI EVALUATED GENERAL MOTORS' (GM) DATA, CONDUCTED CONSUMER INTERVIEWS, INSPECTED AND TESTED MY 2005-2007 GM MINIVANS WITH REGARD TO THE ALLEGED DEFECT OF A POWER SLIDING DOOR (PSD) OPENING WHILE THE VEHICLE IS OUT OF PARK.ODI IDENTIFIED A HIGH WARRANTY CLAIM RATE.HOWEVER, THESE CLAIMS ARE RELATED TO VARIOUS PROBLEMS ASSOCIATED WITH DOORS NOT PROPERLY OPENING OR CLOSING AND NOT SPECIFICALLY TO DOORS OPENING WHILE DRIVING.THE CONDITION OF THE PSD REVERSING DIRECTION DURING THE CLOSING SEQUENCE IS CONSISTENT WITH AN OBSTRUCTION OF THE DOOR, OR WITH IMPROPER ALIGNMENT OF THE DOOR, AND THIS IS ADDRESSED IN GM TECHNICAL SERVICE BULLETIN # 07-08-64-007 AND BULLETINS # 07-08-64-007A THROUGH D.ODI'S EVALUATION OF THE PSD SYSTEM NOTES NUMEROUS SAFEGUARDS TO PRECLUDE BOTH UNINTENTIONAL AND INTENTIONAL POWER OPENING OF THE PSD WHILE THE VEHICLE IS IN MOTION.A SAFETY-DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.[SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.]
PE07044 · Power Sliding Door Opening
Opened Aug 16, 2007 · Closed Dec 11, 2007
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch; Structure:body:door ; Structure:body:door:hinge And Attachments
ODI HAS RECEIVED REPORTS THAT THE POWER SLIDING DOORS OPENED WITHOUT COMMAND WHILE THE VEHICLE WAS IN MOTION ON MODEL YEAR 2005 AND 2006 GENERAL MOTORS MINIVANS (CHEVROLET UPLANDER/VENTURE, PONTIAC MONTANA SV6/MONTANA, BUICK TERRAZA, AND SATURN RELAY).SOME REPORTS INDICATE THAT THE DOOR MAY NOT HAVE BEEN CLOSED AND LATCHED BEFORE DRIVING AWAY CAUSING THE DOOR TO REVERSE (OPEN) AT LOW VEHICLE SPEEDS.HOWEVER, OTHER REPORTS INDICATE THAT THE DOOR WAS INITIALLY SHUT THEN OPENED AFTER DRIVING FOR SEVERAL MINUTES AND/OR MILES AT VEHICLE SPEEDS BETWEEN 20 AND 70 MPH.ODI HAS UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA07-019) TO FURTHER ASSESS THIS ISSUE.
Additional source detail variants (3)
Latches/locks/linkages:doors:latch
ODI HAS RECEIVED REPORTS THAT THE POWER SLIDING DOORS OPENED WITHOUT COMMAND WHILE THE VEHICLE WAS IN MOTION ON MODEL YEAR 2005 AND 2006 GENERAL MOTORS MINIVANS (CHEVROLET UPLANDER/VENTURE, PONTIAC MONTANA SV6/MONTANA, BUICK TERRAZA, AND SATURN RELAY).SOME REPORTS INDICATE THAT THE DOOR MAY NOT HAVE BEEN CLOSED AND LATCHED BEFORE DRIVING AWAY CAUSING THE DOOR TO REVERSE (OPEN) AT LOW VEHICLE SPEEDS.HOWEVER, OTHER REPORTS INDICATE THAT THE DOOR WAS INITIALLY SHUT THEN OPENED AFTER DRIVING FOR SEVERAL MINUTES AND/OR MILES AT VEHICLE SPEEDS BETWEEN 20 AND 70 MPH.ODI HAS UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA07-019) TO FURTHER ASSESS THIS ISSUE.
Structure:body:door
ODI HAS RECEIVED REPORTS THAT THE POWER SLIDING DOORS OPENED WITHOUT COMMAND WHILE THE VEHICLE WAS IN MOTION ON MODEL YEAR 2005 AND 2006 GENERAL MOTORS MINIVANS (CHEVROLET UPLANDER/VENTURE, PONTIAC MONTANA SV6/MONTANA, BUICK TERRAZA, AND SATURN RELAY).SOME REPORTS INDICATE THAT THE DOOR MAY NOT HAVE BEEN CLOSED AND LATCHED BEFORE DRIVING AWAY CAUSING THE DOOR TO REVERSE (OPEN) AT LOW VEHICLE SPEEDS.HOWEVER, OTHER REPORTS INDICATE THAT THE DOOR WAS INITIALLY SHUT THEN OPENED AFTER DRIVING FOR SEVERAL MINUTES AND/OR MILES AT VEHICLE SPEEDS BETWEEN 20 AND 70 MPH.ODI HAS UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA07-019) TO FURTHER ASSESS THIS ISSUE.
Structure:body:door:hinge And Attachments
ODI HAS RECEIVED REPORTS THAT THE POWER SLIDING DOORS OPENED WITHOUT COMMAND WHILE THE VEHICLE WAS IN MOTION ON MODEL YEAR 2005 AND 2006 GENERAL MOTORS MINIVANS (CHEVROLET UPLANDER/VENTURE, PONTIAC MONTANA SV6/MONTANA, BUICK TERRAZA, AND SATURN RELAY).SOME REPORTS INDICATE THAT THE DOOR MAY NOT HAVE BEEN CLOSED AND LATCHED BEFORE DRIVING AWAY CAUSING THE DOOR TO REVERSE (OPEN) AT LOW VEHICLE SPEEDS.HOWEVER, OTHER REPORTS INDICATE THAT THE DOOR WAS INITIALLY SHUT THEN OPENED AFTER DRIVING FOR SEVERAL MINUTES AND/OR MILES AT VEHICLE SPEEDS BETWEEN 20 AND 70 MPH.ODI HAS UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA07-019) TO FURTHER ASSESS THIS ISSUE.
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