TL*THE CONTACT OWNS A 2001 CHEVROLET VENTURE. THE AIR CONDITIONING SYSTEM FAILED WHILE IN USE. THE DEALER STATED THAT THE AIR COMPRESSOR WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE GASKET SEALS NEEDED TO BE REPLACED. THE FUEL GAUGE NO LONGER INDICATED HOW MUCH FUEL WAS IN THE VEHICLE. THE DEALE…
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TL*THE CONTACT OWNS A 2001 CHEVROLET VENTURE. THE AIR CONDITIONING SYSTEM FAILED WHILE IN USE. THE DEALER STATED THAT THE AIR COMPRESSOR WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE GASKET SEALS NEEDED TO BE REPLACED. THE FUEL GAUGE NO LONGER INDICATED HOW MUCH FUEL WAS IN THE VEHICLE. THE DEALER STATED THAT THE SENSOR IN THE FUEL TANK HAD TO BE REPLACED. ALSO, THERE WAS A SHORTAGE IN THE DRIVER'S SIDE TURN SIGNAL, CAUSING THE SIGNAL TO FAIL. THE DEALER REPAIRED THE SIGNAL. YET IT FAILED REPEATEDLY. THE CURRENT AND FAILURE MILEAGE WERE 85000. *AK
NHTSA ODI #10189038
Mileage unknown · Dec 27, 2006
Fuel System, Other
FUEL GAUGE READING IS ERRATIC. SOMETIMES CORRECT, MOST OF THE TIME IT'S INCORRECT. *JB
NHTSA ODI #10177145
43,000 miles · Dec 2, 2006
Fuel System, Other
THE FUEL GAUGE IS ERRATIC. IT DOES NOT REFLECT THE ACTUAL FUEL LEVEL IN THE TANK. *JB
NHTSA ODI #10174965
Mileage unknown · Sep 28, 2004
Engine And Engine CoolingFuel System, Other
AS THE VEHICLE IDLED IN TRAFFIC, THE TEMPERATURE GAUGE CREPT INTO THE HOT ZONE, THEN SLOWLY WENT BACK TO NORMAL WHEN 50 MPH OR MORE WAS ACHIEVED. *NM THE FUEL GAUGE BEGAN TO FLUCTUATE FROM E TO F. THE CONSUMER RAN OUT OF GAS NOT KNOWING HOW MUCH GASOLINE WAS IN THE VEHICLE. THE CONSUMER IS OUTRAGED BY THE PROBLEMS SHE FACED…
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AS THE VEHICLE IDLED IN TRAFFIC, THE TEMPERATURE GAUGE CREPT INTO THE HOT ZONE, THEN SLOWLY WENT BACK TO NORMAL WHEN 50 MPH OR MORE WAS ACHIEVED. *NM THE FUEL GAUGE BEGAN TO FLUCTUATE FROM E TO F. THE CONSUMER RAN OUT OF GAS NOT KNOWING HOW MUCH GASOLINE WAS IN THE VEHICLE. THE CONSUMER IS OUTRAGED BY THE PROBLEMS SHE FACED WITH HER NEW CAR AND THE SERVICE SHE RECEIVED. *TC
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
ON CERTAIN PASSENGER, SPORT UTILITY VEHICLES AND MINI VANS, SOME OF THESE VEHICLES HAVE A PASSENGER AIR BAG THAT WAS MANUFACTURED WITHOUT A CHECK VALVE PIN. AN AIR BAG WITHOUT THE CHECK VALVE PIN COULD PRODUCE INCREASED PRESSURE AT THE ONSET OF THE AIR BAG DEPLOYMENT AND REDUCED PRESSURE AFTERWARD.
Consequence & remedy
Consequence: THIS COULD INCREASE THE SEVERITY OF INJURY TO A PERSON WHO WAS NOT PROPERLY RESTRAINED AND WHO WAS CLOSE TO THE PASSENGER AIR BAG AT THE TIME OF DEPLOYMENT. IT COULD ALSO REDUCE THE AB8ILITY OF THE AIR BAG TO PROTECT A RESTRAINED FRONT SEAT PASSENGER.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PASSENGER AIR BAG. OWNER NOTIFICATION BEGAN DECEMBER 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OLDSMOBILE AT 1-800-442-6537, OR SATURN AT 1-800-553-6000, PROMPT #3.
VEHICLE DESCRIPTION: CERTAIN MINI VANS BUILT WITH SECOND ROW 50/50 SPLIT BENCH SEATS OR CAPTAIN'S CHAIRS, FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SEAT LATCH ANCHOR WIRE DIAMETER IS GREATER THAN 6.1 MM.
Consequence & remedy
Consequence: IF THE CONNECTOR FOR A LATCH-TYPE CHILD RESTRAINT IS NOT ATTACHED CORRECTLY TO THE ANCHORAGE POINTS, THE RESTRAINT WILL NOT PROPERLY PROTECT A CHILD IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSPECT THE LATCH ANCHOR WIRES AND REPAIR THOSE WITH AN IMPROPER DIAMETER. OWNER NOTIFICATION BEGAN APRIL 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: PASSENGER, SPORT UTILITY VEHICLES AND MINIVANS. THE PASSENGER AIR BAG INFLATOR MODULES WERE BUILT WITHOUT THE CORRECT AMOUNT OF GENERANT, WHICH PRODUCES THE GAS THAT FILLS THE AIR BAG. SOME WERE BUILT WITH A DOUBLE LOAD OF GENERANT AND SOME WERE BUILT WITHOUT GENERANT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH THAT WOULD TRIGGER A PASSENGER AIR BAG DEPLOYMENT, A DOUBLE LOAD OF GENERANT CAN CAUSE THE INFLATOR MODULE TO EXPLODE. IF THE AIR BAG MODULE EXPLODES, METAL AND PLASTIC DEBRIS COULD CAUSE SEVERE INJURY TO VEHICLE OCCUPANT. A MODULE WITH NO GENERANT WOULD NOT INFLATE THE AIR BAG, AND THE OCCUPANTS COULD RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL REPLACE THE PASSENGER AIR BAG MODULE. TELEPHONE CALLS WERE MADE TO OWNERS ON JANUARY 29, 2001. FOLLOW UP OWNER MAILING BEGAN ON APRIL 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR SATURN AT 1-800-553-6000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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