2025 Chevrolet Trax

Came out to my new 2025 Chevy Trax with Stabilitrac and Antilock Braking System faults on the dash on March 27, 2026. I immediately contacted the dealer I bought it from since it only has around 3200 miles and made an appointment (4/1/26) to bring the vehicle in. They inspected the vehicle and told me the brake master cylinder is bad and they would have to keep the vehicle since it could fail completely and I would be without brakes thus unsafe to drive. I was also told was the part was on back order and no ETA on when the part would be made available. They have had the vehicle since April 1st, I was given a loaner from the dealer after having expressed my displeasure that GM would not fully cover the cost of a rental vehicle while I wait on a critical part of the failing braking system that they are failing to provide their dealer. Luckily the braking system never failed prior to diagnosis.

The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver briefly lost control of the vehicle, only coming to a complete stop after colliding with the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic but instead returned to the rental company. The contact was unaware whether the vehicle was repaired. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 14,700.

Electrical system (Sound system, Bluetooth, graphics, and backup camera), and Automatic Braking - available for inspection Screen glitches using apple car play (wireless and wired), and in general (have pictures and videos) Backup camera is a fishbowl and stays on when driving at 45 mph or at any speed (have video) Car electrical system stays on when doors are shut, engine off and key removed for prolonged amounts of time (have video) Does not brake, only flashes and chimes when driving between 5-50mphs - If I was to get into an accident and the car did not stop itself driving in the range it's supposed to work then that will be an even larger issue at hand. Noticed sound issue when sitting in the car with sales person on the phone with OnStar and didn't think of it being an issue, and they noticed it to. Then the issue kept going on and more things were happening so, I brought to the dealership on 06/05/2024 for the first time for mentioned issues and told they could not duplicate because the car was built by robots. Returned to the dealership on 06/14/2024 for a second time and was advised that they would have the car for a week - was spoken to like I was undereducated and belittled by staff. Told to not get confused when signing paperwork for loaner. Car has been returned as of 6/15/2024, and was advised that they didn't do much and the sound system was due to the settings being adjusted and not at factory setting 0 (what is the point of the settings if you cannot adjust the sound, it's been like this for decades now - have on invoice). Overall, I am highly upset with this dealership and car manufacturer because although it may seem like pointless electrical issues - if something else malfunctions it could be detrimental. Lastly, the dealership could not comprehend the videos, or photos I sent and I could not figure out how to explain something that wasn't hard to figure out. I don't appreciate being blamed twice now for issues that I did not cause.