2019 Chevrolet Trax

PURCHASED 2019 CHEVROLET TRAX NEW IN JULY. HAS ONLY 5,734 MILES ON IT. IT IS DECEMBER 2 AND JUST FOUND OUT THE HEATER DOES NOT WORK. TOOK IT TO DEALERSHIP. DEALER SAID HEATER CASE WAS BAD AND NEEDED TWO PARTS TO FIX, BUT THE PARTS ARE ON BACK-ORDER AND SHOULD TAKE 3-4 WEEKS TO COME IN. INTERNET SEARCH REVEALED MANY BUYERS WITH SAME PROBLEM.

I LEASED A 2019 CHEVY TRAX IN JAN ON THIS YEAR, HAD ABOUT 8,000 MILES ON IT LAST MONTH WHEN THE LOWER CONTROL ARM FAILED WHILE MY WIFE WAS DRIVING IT. THERE IS RECALL FOR PREVIOUS YEARS BUT NOT MY VEHICLE FOR THE LOWER CONTROL ARM. LONG STORY SHORT, I FILED AN INQUIRY CASE WITH GM TO WHICH THEY SAID THE ACCIDENT CAUSED THE FAILURE. IN MY OPINION, THE FAILURE CAUSED THE ACCIDENT AND THANK GOD SHE WAS JUST ACCELERATING AT 3 OR 4 MPH FROM A STOP LIGHT WHEN THE FAILURE OCCURRED. I AM ATTEMPTING TO GET THIS APPEALED BUT HAVING A HARD TIME, THEY SAID TO GET THE RESULTS OF THEIR INQUIRY I NEEDED TO GET A COURT ORDER.

I OWN A 2019 CHEVOLET TRAX...I HAVE TAKEN IT BACK THREE TIME FOR THE SHREAKING SOUND EVERY TIME I GO IN THE DRIVE WAY AND RIDE ON THE STREET. I TOOK A SALEMAN WITH ME ON THE RIDE AND HE HEARD IT.. BUT WHEN HE TOLD ME TO GO TO THE SERVICE DEPARTMENT THEY CLAIM THEY DIDN'T HERE IT...EVEN WHEN A TECHNICIAN WENT WITH ME HE SAID HE DIDN'T HERE IT BUT I DID...I ASK HIM DO HE WANT TO DRIVE THE CAR, BECAUSE IT WAS COMMING FROM THE DRIVER SIDE, HE DIDN'T WANT TO..WE WENT BACK AND HE TOLD THEM HE DID'T HERE ANYTHING. BUT YET THE SALENAN HEARD IT...THE NOISE GET ON MY NERVE SO I TURN THE RADIO UP NOT TO HERE IT. I TRADED THAT CAR FROM A 2017 RAX TO A 2019 TRAX, I WOULD NOT REALIZE I WOULD HAVE THE SAME PROBLEM..THE 2017 WAS NEW JUST LIKE THE 2019, BUT THEY FOUND OUT ON THE NEW 2017 IT WAS THE STRUTS THAT WAS BAD...I REALLY HATE THAT CAR..THE 2019 WAS VALUE AT 10,000 DOLLAR WHEN I TRIES TO TRADE IT END. AND I OWE 24,000.00. IT HAVE 12,000 MILE ON IT. IT DON'T DRIVE SMOOTH AT ALL. IT SHAKE SOMETIME WHEN I AM ON THE HIGHWAY..I KNOW IT HAVE A RECALL ON IT. BUT OF COURSE THEY SAID MIND WASN'T AFFECTED. BUT THAT NOISE I HEAR IS COMMING FROM THAT PART THEY CHECK ON...I TOLD THE SALEMAN, I GUESS THE NOISE OR WHATEVER I AM HEARING GOT TO GET WORST LIKE THE OTHER TRAX THAT I HAD....BEFORE THEY DO ANYTHING ABOUT IT...IT IS HARD TO TRADE IN BECAUSE I AM UPSIDE DOWN ON IT. THAT TO MUCH OF A DIFFERENT TO. PUT ON ANOTHER CAR...THE CAR IS ALWAY IN MOTION. I AM REALLY SCARE THE CAR IS GOING TO BREAK DOWN ON DRIVER SIDE WHERE I HEAR THE NOISE..IF THE 2017 HAD STRUT PROBLEMS. THIS 2019 MIGHT HAVE THE SAME PROBLEM

WENT TO DEALERSHIP FOR OIL CHANGE. TOLD TO PULL CAR UP INTO BAY. WHEN TURNING CAR BACK ON THE DASHBOARD LITE UP CLAIMING ISSUE WITH POWER EFFECTING STEERING AND BRAKES. THEY PERFORMED A DIAGNOSTIC TEST AND FOUND NO ISSUE. TOLD ME IF IT HAPPENS AGAIN LET THEM KNOW AND I SHOULD PULL OVER TO THE SIDE OF THE ROAD, WITH MY FLASHERS ON, AND TURN THE CAR OFF WHICH WOULD TRIP IT. I ONLY LEASED THIS CAR IN MARCH 2019 WITH 79 MILES. THERE HAS ALREADY BEEN ONE RECALL ON THIS MAKE AND MODEL.

TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO HOMEWOOD CHEVROLET (18033 HALSTEAD ST, HOMEWOOD, IL) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE HAD BECOME DISCONNECTED AND NEEDED TO BE REPLACED DUE TO A LOOSE DRIVER'S SIDE BRAKE CALIPER HOSE BOLT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.