NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
134 reports7,786 miles · Oct 3, 2020
Unknown Or Other
THE STEREO DISPLAY GETS HOT AND IT WANT CONNECT TO MY PHONE. MY PHONE WAS RINGING AND WHEN I PUSH ANSWER IT WOULDN'T DO ANYTHING IT KEPT RINGING LOUDER I THEN PULLED OVER AND TURNED OFF THE VEHICLE AND OPEN THE DOOR. WHEN I TURNED IT BACK ON IF CONTINUED TO DO THE THE SAME AND LOUDER. I THEN WAITED A FEW MINUTES AND TURNED IT ON…
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THE STEREO DISPLAY GETS HOT AND IT WANT CONNECT TO MY PHONE. MY PHONE WAS RINGING AND WHEN I PUSH ANSWER IT WOULDN'T DO ANYTHING IT KEPT RINGING LOUDER I THEN PULLED OVER AND TURNED OFF THE VEHICLE AND OPEN THE DOOR. WHEN I TURNED IT BACK ON IF CONTINUED TO DO THE THE SAME AND LOUDER. I THEN WAITED A FEW MINUTES AND TURNED IT ON AGAIN AND IT FINALLY STOPPED. I TOOK IT TO THE DEALER 3 TIMES BOUGHT 3 DIFFERENT PHONES AND STILL DOING THE SAME AS NO PAIRING. THE DEALER SAID THEY CAN'T DO ANYTHING UNTIL GM UPDATES THE HARDWARE FOR THE VEHICLE. SO NOW I CANT USE MY BLUETOOTH ON MY VECHICLE.
NHTSA ODI #11362562
17,000 miles · Aug 13, 2020
Wheels
I WAS DRIVING DOWN THE THE HIGHWAY AND WITHOUT ANY NOTICE THE TIRE BLEW OUT. AFTER INSPECTION OF THE TIRE I NOTICED THE INNER WALL OF THE TIRE HAD EXPLODED. THERE WERE NO SHARP OBJECTS AND APPEARED TO BE A SPONTANEOUS BLOW OUT.
NHTSA ODI #11349087
14,216 miles · Jul 10, 2020
Air BagsCrashInjury
I WAS DRIVING SPEED LIMIT, CAR IN FRONT OF ME STOPPED WITHOUT ENOUGH NOTICE AND I HIT THE VEHICLE IN FRONT OF ME. DRIVER'S AIRBAG DEPLOYED WITH A LOUD POP AND A CLOUD OF SMOKE POURED OUT FROM THE AIRBAG. MY LEFT FOREARM WAS BURNING AND WHEN I LOOKED AT MY ARM I WATCHED MY SKIN BLISTER WHILE THE SKIN PEELED AWAY. 2ND DEGREE BURN …
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I WAS DRIVING SPEED LIMIT, CAR IN FRONT OF ME STOPPED WITHOUT ENOUGH NOTICE AND I HIT THE VEHICLE IN FRONT OF ME. DRIVER'S AIRBAG DEPLOYED WITH A LOUD POP AND A CLOUD OF SMOKE POURED OUT FROM THE AIRBAG. MY LEFT FOREARM WAS BURNING AND WHEN I LOOKED AT MY ARM I WATCHED MY SKIN BLISTER WHILE THE SKIN PEELED AWAY. 2ND DEGREE BURN WAS TREATED AT LOCAL URGENT CARE. THE CAR I WAS DRIVING IS A COMPANY VEHICLE OWNED BY MY EMPLOYER.
NHTSA ODI #11338622
Mileage unknown · Mar 16, 2020
Engine
I NOTICED THAT MY EXHAUST SMELLED STRONGLY OF HYDROCARBONS SO I EXAMINED AND PHOTOGRAPHED THE DIP STICK AND THE CRANK CASE OIL WAS A DARK BROWN AND SMELLED OF GASOLINE. THE TRAX HAS 3245 MILES ON THE ODOMETER AND MAY HAVE HAD WASTE OIL DUMPED IN IT WHILE MY WIFE AND I WERE ASLEEP IN OUR HOME WITH A GAS PORT.. THERE ARE SIGNS ON…
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I NOTICED THAT MY EXHAUST SMELLED STRONGLY OF HYDROCARBONS SO I EXAMINED AND PHOTOGRAPHED THE DIP STICK AND THE CRANK CASE OIL WAS A DARK BROWN AND SMELLED OF GASOLINE. THE TRAX HAS 3245 MILES ON THE ODOMETER AND MAY HAVE HAD WASTE OIL DUMPED IN IT WHILE MY WIFE AND I WERE ASLEEP IN OUR HOME WITH A GAS PORT.. THERE ARE SIGNS ON THE LOCAL HIGHWAYS OF ENGINE FAILURE SPEWING OIL ON THE ASPHALT AND WEAKENING THE NEWLY PAVED ROADS. *TR
NHTSA ODI #11318187
Mileage unknown · Mar 13, 2020
Service BrakesCrashInjury
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND …
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TL* THE CONTACT OWNS A 2019 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN HIGH RATE OF SPEED, THE BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE DUE TO COMPLETE BRAKE FAILURE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER RIGHT HAND AND HER SON SUFFERED A SEVERE HEADACHE AND BRUISED LEG. THE CONTACT NOR HER SON SOUGHT MEDICAL ATTENTION. THE CONTACT STATED INHALED ON KNOWN FUMES OR SMOKE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION CENTER AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11317883
10,000 miles · Mar 12, 2020
Service BrakesSuspensionCrashInjury
I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTI…
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I WAS TRAVELING IN MY CAR ON THE FREEWAY. TRAFFIC CAME TO A DECELERATION VERY QUICKLY AND SUDDENLY. I WAS ABLE TO SLOW DOWN IN TIME TO AVOID THE CAR IN FRONT OF ME, HOWEVER I WAS STRUCK FROM BEHIND. THE DRIVER BEHIND ME MUST HAVE SWERVED ALSO TO TRY TO AVOID HITTING ME DIRECTLY FROM BEHIND. SHE HIT MY REAR DRIVER SIDE. THIS ACTION CAUSED MY CONTROL ARM, STRUT TOWER, ROTOR, WHEEL AND ALL OTHER ASSOCIATED PARTS TO DETACH FROM THE VEHICLE. THIS ALSO CONSEQUENTIALLY CAUSED THE BRAKE HOSE TO BE RIPPED FROM THE ASSEMBLY RESULTING IN POOR BRAKE PRESSURE. I WAS ABLE TO PULL TO THE SHOULDER WITH HYDRAULIC BRAKES ALONG WITH THE USE OF MY EMERGENCY BRAKE. VERY MINOR INJURIES WERE SUSTAINED FROM THIS INCIDENT, HOWEVER, THE SITUATION COULD HAVE RESULTED IN SEVERE INJURY OR DEATH. I HAVE NOT EXISTING RECALLS FOR THE PARTS THAT FAILED, HOWEVER, THERE IS A RECALL ON THE FRONT CONTROL ARMS ON THIS VEHICLE.
NHTSA ODI #11317802
6,300 miles · Feb 27, 2020
Service BrakesUnknown Or Other
IN THE 2ND MAINTENANCE OF THE VEHICLE AT THE AUTHORIZED DEALER THEY INFORMED ME OF A RECALL ON THE FRONT TRAIN, AFTER THIS THE VEHICLE HAS PRESENTED DIFFERENT INCIDENTS, FROM DIFFERENT SOUNDS TO HIGHER FUEL CONSUMPTION, IT DOES NOT RESPOND IN THE SAME WAY WHEN ACCELERATING, THE GUIDE VIBRATES AND IT DOESN'T STOP THE SAME.THIS HA…
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IN THE 2ND MAINTENANCE OF THE VEHICLE AT THE AUTHORIZED DEALER THEY INFORMED ME OF A RECALL ON THE FRONT TRAIN, AFTER THIS THE VEHICLE HAS PRESENTED DIFFERENT INCIDENTS, FROM DIFFERENT SOUNDS TO HIGHER FUEL CONSUMPTION, IT DOES NOT RESPOND IN THE SAME WAY WHEN ACCELERATING, THE GUIDE VIBRATES AND IT DOESN'T STOP THE SAME.THIS HAPPENS ON ANY TYPE OF PAVEMENT. CURRENTLY THE VEHICLE HAS 8,500 KILOMETERS AND THE SITUATION HAS NOT BEEN RESOLVED AND IS THE THIRD VISIT TO THE WORKSHOP AFTER WHAT HAPPENED. HELP ME PLEASE I DON'T FEEL SAFE IN THE VEHICLE.
NHTSA ODI #11311922
4,000 miles · Feb 26, 2020
Steering
POWER STEERING LOCKS WHEN CAR IS PARKED AND TEMPERATURE DROPS BELOW 30 DEGREES. CAR HAS TO BE WARMED UP FOR ABOUT 20 MINUTES AND THEN WHEN THE STEERING RELEASES THERE IS A VERY LOUD RUBBING NOISE.
NHTSA ODI #11311655
5 miles · Feb 24, 2020
Unknown Or Other
I HAVE HAD MY 2019 TRAX FOR A LITTLE OVER A YEAR NOW AND I HAVE HAD NOTHING BUT PROBLEMS WITH THE RADIO THE RADIO IN MY CAR HAS STOPPED WORKING AT LEAST 8 OR 9 TIMES (WHEN I AM DRIVING AND WHEN I AM PARKED. WHEN I BRING IT TO THE DEALER THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT UNLESS IT DOES IT FOR THEM. IT GOES OUT WH…
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I HAVE HAD MY 2019 TRAX FOR A LITTLE OVER A YEAR NOW AND I HAVE HAD NOTHING BUT PROBLEMS WITH THE RADIO THE RADIO IN MY CAR HAS STOPPED WORKING AT LEAST 8 OR 9 TIMES (WHEN I AM DRIVING AND WHEN I AM PARKED. WHEN I BRING IT TO THE DEALER THEY SAY THEY CANNOT FIND ANYTHING WRONG WITH IT UNLESS IT DOES IT FOR THEM. IT GOES OUT WHILE I AM DRIVING ALL THE TIME FOR 5 TO 10 MINUTES AT A TIME AND TODAY WHEN I WENT TO START IT THE WHOLE DISPLAY SCREEN WAS GRAY AND THEN IT WENT TO BLACK. I COULD HEAR THE STATIONS BUT I HAD NO DISPLAY FOR AT LEAST A 1/2 AN HOUR. I AM REALLY NOT HAPPY WITH THIS PROBLEM AND BECAUSE IT DOES NOT DO IT WHEN I BRING IT TO THE DEALER IT DOES NOT HAPPENED. I AM VERY UNHAPPY WITH THIS PROBLEM AND I DO NOT KNOW IF I WILL BY ANOTHER CHEVROLET AGAIN. I HAVE CONTACTED CHEVROLET DIRECT AND THEY TELL ME THEY CAN'T DO ANYTHING ABOUT IT UNTIL IT HAPPENS FOR THEM. BAD BUSINESS IF YOU ASK ME!
NHTSA ODI #11311164
6,509 miles · Jan 25, 2020
EngineService BrakesCrash
CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC S…
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CAR WAS BOUGHT BRAND NEW AND HAD A MANUFACTURING DEFECT OF THE AUTOMATIC TRANSMISSION FLUID COOLANT LINES LEAKING, TO THE POINT THAT THE CAR WOULD NOT GO FORWARD OR BACKWARDS, THIS PROBLEM WAS FIXED UNDER WARRANTY, AND ALSO THE CAR WILL SURGE FORWARD AT OPERATING TEMPERATURE, MAKING IT HARD TO STOP AT RED LIGHTS, AND IN PANIC STOPS, LIKE MY SON HAD RECENTLY CAUSING A MINOR PARKING LOT ACCIDENT, WHILE THE CAR WAS MOVING AT A VERY LOW SPEED.
NHTSA ODI #11301855