TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE…
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TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED WARRANTY PERIOD IS OVER AND THE REPAIR WAS REFUSED. *JB
NHTSA ODI #11142807
38,000 miles · May 8, 2018
VisibilityVisibility/wiper
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS N…
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TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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