My Chevrolet Traverse was purchased in July 2019. At that time, the vehicle had 58667 miles. As I drove the vehicle over the next year and half or so, approaching 80000 miles the vehicle would shudder/shake/jerk as I accelerated and shifted gears. At first it was very random and not predictable. The first two times I had my …
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My Chevrolet Traverse was purchased in July 2019. At that time, the vehicle had 58667 miles. As I drove the vehicle over the next year and half or so, approaching 80000 miles the vehicle would shudder/shake/jerk as I accelerated and shifted gears. At first it was very random and not predictable. The first two times I had my mechanic try to diagnose the issue, they were not able to feel the car doing what I was describing. The issue got worse and more frequent. I took the car to a transmission repair shop in August 2021 at approximately 120000. At this point, the jerk/shake occurred almost every time I shifted gears when traveling at speeds less than 50mph. I was told that a transmission flush/service would help with the issue temporarily but that many Chevrolet/GM models are known to have faulty transmissions and it would eventually need to be replaced. I've parked this vehicle for a majority of the past two years. A combination of COVID and the option to telecommute along with having a spare vehicle in the family, I was able to only drive the Traverse when absolutely necessary. I'm not the only one who has experienced this same shudder/jerk for a 6-cyclinder transmission. There are class action lawsuits out there for other GM models with a similar problem. I'm bringing this to your attention now because it has become as safety issue for me and my family. The last three times I've driven my Traverse, I was unable to accelerate efficiently in traffic which created driving hazards for myself and those traveling around me. The transmission put in this vehicle is faulty and should have been recalled along with the many others over the last couple years. I want this on record and other GM 6-cylinder transmissions reviewed for the same safety concerns.
NHTSA ODI #11550614
130,000 miles · Oct 5, 2023
EnginePower Train
The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving between the 1500 - 2000 RPMs the engine would begin to feel as if it were misfiring. The vehicle would seem to hesitate and jerk whenever accelerating as if there was a delayed throttle response. The vehicle had been taken to the dealer twice at wh…
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The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving between the 1500 - 2000 RPMs the engine would begin to feel as if it were misfiring. The vehicle would seem to hesitate and jerk whenever accelerating as if there was a delayed throttle response. The vehicle had been taken to the dealer twice at which time the spark plugs and boots had been replaced. Sometime after doing so, while driving approximately 35 MPH there was suddenly grinding noise coming from the front-end. After slowing down to approximately 20 MPH, in response to the grinding noise, the vehicle suddenly jerked then stalled. There were no warning lights. The vehicle was towed to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
NHTSA ODI #11548382
12,000 miles · Sep 20, 2023
EnginePower Train
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engi…
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The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
NHTSA ODI #11545564
Mileage unknown · Jun 1, 2021
Power Train
2017 Chevy Traverse is having shifting issues. It appears to be the torque converter or something to do with the transmission. 70K miles & has shifting issues in all gears even after a GM dealership transmission flush. While merging on the freeway I pressed the gas to speed up & the RPM went up high, but the traverse did not spe…
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2017 Chevy Traverse is having shifting issues. It appears to be the torque converter or something to do with the transmission. 70K miles & has shifting issues in all gears even after a GM dealership transmission flush. While merging on the freeway I pressed the gas to speed up & the RPM went up high, but the traverse did not speed up...I was able to avoid a very bad accident.
NHTSA ODI #11419180
83,000 miles · Jan 24, 2021
Fuel/propulsion SystemPower Train
MY TRAVERSE LT STUTTERS AT 20-40 MPH RANGE..SHIFTING OF RPMS VARIES..WHOLE TRUCK "SHUTTERS" AT THESE SPEEDS. MECHANIC CANNOT FIND ANY CODES TO FIND OUT CAUSE. ITS GETTING WORSE.
NHTSA ODI #11389694
38,540 miles · May 13, 2020
Power TrainService BrakesVehicle Speed Control
DRIVING ON HWY WITH CRUISE CONTROL SET TO 72. I THINK I WENT TO UP CRUISE CONTROL TO 75 WHEN CAR SPED UP TO ALMOST 90MPH DESPITE ME TURNING OFF CRUISE CONTROL AND STANDING ON BRAKE. AFTER OF COUPLE MINUTES THE CAR SLOWED DOWN. BUT I HAD NO CONTROL OVER MY VEHICLE'S BRAKING O THE ACCELERATION FOR AT LEAST 2 MINUTES. *TR
NHTSA ODI #11324383
Mileage unknown · Sep 22, 2019
Power Train
SOMETIMES WHEN TAKING OFF FROM A START THERE IS A SHUDDER FROM THE TRANSFER CASE AREA OR THE REAR END LIKE THE GEARS AREN'T MATCHING UP AND ARE GRINDING BEFORE THEY FULLY ENGAGE. THIS ALSO HAPPENS SOMETIMES AFTER THE CAR SHIFTS FROM1ST TO 2ND AND SOMETIMES WHEN YOU ARE COMING TO A STOP AND THE LIGHT GOES GREEN AND YOU GIVE IT SO…
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SOMETIMES WHEN TAKING OFF FROM A START THERE IS A SHUDDER FROM THE TRANSFER CASE AREA OR THE REAR END LIKE THE GEARS AREN'T MATCHING UP AND ARE GRINDING BEFORE THEY FULLY ENGAGE. THIS ALSO HAPPENS SOMETIMES AFTER THE CAR SHIFTS FROM1ST TO 2ND AND SOMETIMES WHEN YOU ARE COMING TO A STOP AND THE LIGHT GOES GREEN AND YOU GIVE IT SOME GAS TO START THROUGH THE LIGHT OR YOU MAKE A TURN AND GIVE IT GAS TO GET UP TO SPEED AFTER YOUR TURN. THE CAR IS ALL WHEEL DRIVE. WE HAD IT AT THE DEALERSHIP FOR A GOOD MONTH, THEY REPLACED REAR END AND CLUTCH PARTS ON THE TRANSFER AREA AND OTHER THINGS. THEY DIDN'T KNOW WHAT IT WAS THEY ALSO REPROGRAMMED THE TRANSMISSION BECAUSE IT DIDN'T TAKE ALL THE INFORMATION IT SHOULD HAVE. ANY PROBLEMS LIKE THIS YOU KNOW OFF WHAT DO WE DO? THIS HAS HAPPENED A YEAR AGO AND IS HAPPENING NOW
NHTSA ODI #11257233
999 miles · May 9, 2017
Power TrainCrash
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND ROLLED AWAY APPROXIMATELY ONE MINUTE LATER. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE VEHICLE WAS TOWED TO A DEALER. A POLICE REPORT WAS NOT FILED …
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TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND ROLLED AWAY APPROXIMATELY ONE MINUTE LATER. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE VEHICLE WAS TOWED TO A DEALER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 999. THE VIN WAS NOT PROVIDED.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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