2016 Chevrolet Traverse

I received a safety recall letter today for this vehicle stating that if not repaired, it could result in the death of the vehicle occupants… my wife and 3 daughters use this car daily for transportation and after contacting Chevrolet customer service and waiting on the phone for over 40min and speaking with multiple people, all they could tell me is they don’t know when they’ll be able to repair the vehicle and they have no other remedies available (replacement, reimbursement, rental, etc…). This is incredibly concerning as we don’t have another option right now, so according to GM, my only options are to risk the lives of my entire family every day for some indeterminate amount of time or I need to pay for a new vehicle until or unless GM eventually fixes the issue, or I just need to go without a vehicle now… This is completely unacceptable and needs attention immediately. I understand needing to wait or not know a timeline for minor recalls or non-life threatening issues, but it states right in the recall that it can result in death to the vehicle occupants (not even just the driver…). I need help ASAP and GM is unwilling to provide it.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

In these vehicles, the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. Safety Risk An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. I reached out to GM to see what options I had/if it's safe for me to drive the car and the rep I spoke with told me the car is NOT safe to drive and if the airbag deploys it could cause death. I asked when would a fix be available and she said there isn't a fix and we don't know when one will be available. I called my local dealerships to see if they had any ideas as to what I should do and they said they don't have any suggestions it could be 6 months or more until they have parts in to fix your car. My wife and I both have jobs in separate directions and need two cars so we can get to work. I asked if they could provide us with a rental car since they deemed my car unsafe and said I could die driving and the agent I spoke with said GM wont provide us a car but she will escalate my case and i will here from someone in 4 days with an update. well here is 4 days and i get a call saying no one has picked up my case and I probably wont here anything until next week. I am very concerned for my safety and anyone who owns a car with this issue.

Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.