2016 Chevrolet Traverse

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS NOT INCLUDED IN THE RECALL. *TR

DURING A SCHEDULED MAINTENANCE AT MY DEALERSHIP, LOCATED IN CARROLLTON, OHIO THE REPAIR TECHNICIAN DISCOVERED THAT ALL FOUR GOODYEAR FORTURA HL SIZE 255/65R18 TIRES THAT WERE ORIGINAL ON MY VEHICLE, WERE CRACKING ON THE SIDEWALL NEAR THE TIRES BEAD. I LEARNED THAT THIS PARTICULAR TIRE, THE SAME MAKE, MODEL, SIZE, AND DEFECT, WAS ON A RECALL FROM GOODYEAR. MY VEHICLE, A 2016 CHEVY TRAVERSE LT AWD WAS TAKEN TO THE LOCAL GOODYEAR DEALER. THE DOT NUMBER ON MY TIRES IS 4BXMAROR OR DR. THE DEALER DETERMINED THAT MY TIRES WERE MANUFACTURED AFTER THE GOODYEAR RECALL HAD EXPIRED. SO THE ISSUE HERE IS THAT THE GOODYEAR TIRES ON MY CAR ARE HAVING THE SAME DEFECTS AS THE EXPIRED RECALL TIRES HAD. TO ME THAT MEANS THERE ARE MANY GOODYEAR TIRES THAT ARE DEFECTIVE DRIVING THE ROADS. THIS PRESENTS A SERIOUS SAFETY ISSUE DUE TO THESE DEFECTIVE TIRES BLOWING OUT AT OR NEAR THE CRACKING SIDEWALLS. THE MILES ON MY CAR WHEN THE DEFECT WAS DISCOVERED WAS 28,266. I ENDED UP PURCHASING A SET OF COOPER TIRES AND WAS CHARGED A PRO-RATED COST OF $362.95. IF I PURCHASED THE SAME GOODYEAR FORTERA HL TIRE, I WOULD HAVE PAID A PRO-RATED COST OF $608.00.I FELT AND STILL FEEL THAT GOODYEAR OWES ME A NEW SET OF TIRES AT NO COST DUE TO HAVING THE SAME DEFECTIVE TIRES AS THE EXPIRED RECALL TIRES. I WROTE A LETTER TO THE GOODYEAR TIRE & RUBBER COMPANY CEO, WHO PASSED IT OFF TO THEIR CUSTOMER SERVICE OFFICE WHO OFFERED NO REMEDY OTHER THAN THE PRO-RATED COST. IN CLOSING, THE MAIN ISSUE HERE IS THAT THERE ARE CURRENTLY DEFECTIVE GOODYEAR FORTERA HL TIRES SIZE 255/65R18, THAT ARE BEING DRIVEN ON OUR ROADWAYS BY UNSUSPECTING CONSUMERS. THERE NEEDS TO BE AN IMMEDIATE TOTAL RECALL ON THESE TIRES TO PREVENT POTENTIAL LOSS OF LIFE.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE THE VEHICLE WAS AT HOWIES TIRE & ALIGNMENT (13540 NW 7TH AVE, MIAMI, FL), THE CONTACT WAS INFORMED THAT ALL THE TIRES WERE DRY ROTTED AND THERE WAS TREAD SEPARATION. THE TIRES NEEDED TO BE REPLACED IMMEDIATELY. TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL) WAS CONTACTED, BUT THEIR LOCATION DID NOT HANDLE TIRE RELATED FAILURES. THE MANUFACTURER STATED THAT DUE TO THE DOT NUMBER NOT FALLING WITHIN THE RANGE, THE TIRES WERE NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES). THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 32,070.