2016 Chevrolet Traverse

WE BOUGHT A USED VEHICLE FROM ACADIANA MAZDA, LAFAYETTE LA. ABOUT A WEEK FROM HAVING IT THE EMERGENCY BRAKE LIGHT COMES ON. WE BRING IT IN, THEY SAY THEY CAN'T FIND ANYTHING WRONG SO WE TAKE IT BACK. THE NEXT WEEK, THE SALESMAN GIVES US A CALL AND SAYS THAT THEY NEED TO REPLACE THE WINDSHIELD, AFTER ASKING FOR A SALES TICKET FOR SEVERAL DAYS, THEY GIVE US A SALES TICKET FROM THE WEEK BEFORE THAT SAYS THAT THEY THINK THE VEHICLE HAS A WATER LEAK. (SERVICE TICKET IS ENCLOSED) I COME HOME THAT NIGHT BEFORE BRINGING IT IN AND I FIND RUST DRIPPING FROM THE EMERGENCY BRAKE, STANDING WATER UNDER MY FLOORING, RUST / CORROSION ALL OVER THE BOTTOM PARTS OF THE CAR. WHAT IS SUSPECTED BY THE CAR DEALERSHIP IS THAT THE WINDSHIELD WASN'T SEALED RIGHT AND WHEN IT WOULD RAIN IT WOULD COME IN FROM THE WINDSHIELD AND DRIP DOWN THROUGH THE EMERGENCY BRAKE. WE FIGURED THERE WERE 37 DAYS OF RAIN SINCE THEY HAD IT AND ALL OF THAT RAIN WAS GOING INTO THE VEHICLE. I WAS NOT INFORMED OF THIS PRIOR TO BUYING THE CAR. I TRIED TO RETURN IT BUT THEY REFUSED AND WANTED TO FIX IT. THAT WAS JUST SEALING THE WINDSHIELD, THE BRAKE SENSOR AND REPLACING THE FLOORING. I DID NOT FEEL THAT WAS GOOD ENOUGH. TO AVOID A LEGAL BATTLE AND CONCERNED FOR MY FAMILY'S SAFETY, I TRADED IT IN. I BELIEVE THERE MAY BE SOME ELECTRICAL ISSUES, AND OTHER CONCERNS WITH THE CAR THAT THEY WILL NOT FIX SO I AM REPORTING THIS FOR SOMEONE ELSE'S SAFETY. IT MAY ALSO HAVE BEEN FLOODED BUT THAT WASN'T DISCLOSED WHEN THE FIRST OWNER TRADED IT IN BUT THAT IS JUST SPECULATION. PLEASE INVESTIGATE.

I'M JUST SURPRISED THAT THE WINDSHIELD WASHER PUMP FAILED AS THIS IS A BRAND NEW VEHICLE ACQUIRED IN MAY 2016. IT HAD 10,500 MILES WHEN THE PUMP FAILED. DEALER REPAIRED AND REPLACED AT NO COST (UNDER WARRANTY). IT WAS DETERMINED THE WIRE WAS SHORTING OUT THE FUSE AND PUMP. REPAIRED THE WIRE AND REPLACED THE WASHER PUMP AND FUSE.

UNEXPECTED NOTICE OF A SERVICE WARNING LIGHT THAT SUDDENLY APPEARED ON MY WIFE'S TRAVERSE AFTER DRIVING FOR 2 WEEKS..... [XXX] AND I PURCHASED A DEMO TRAVERSE WITH 4000 MILES , AT A FT PIERCE CHEVROLET LOCATION RECENTLY... WE WENT ON A TWO WEEK TRIP TO HAWAII AND RETURNED THIS PAST WEEK ,AS WE STARTED THE CAR , UPON OUR RETURN, MY WIFE EXCLAIMED ; I HAVE A WARNING AIRBAG NOTICE LIGHT ON.... SO I THOUGHT ! ,( MAYBE IT WAS THE FACT I HADN'T BUCKLED MY SEAT BELT YET, AS I ENTERED THE STARTED CAR, MAYBE MY SEAT WASN'T FUNCTION RIGHT OR SOMETHING)..... I HAD HER TURN OFF THE CAR AND RESTART IT. CONTINUALLY , (THROUGHOUT THE DAY YESTERDAY), AS WE TRAVELED AROUND, DOING CHRISTMAS SHOPPING, THIS WARNING REAPPEARED EACH TIME WE STOPPED , GOT OUT TO SHOP AND RETURN TO START THE TRAVERSE.. WHEN I RETURNED HOME, I GOOGLE THE MEANING OF THIS WARNING, WHAT WAS IT CAUSES, WHAT IT ENTAILED / HOW TO REMEDY THIS WARNING AND MY STARTLED AND DISMAYED AS THE SEARCH RESULTS POPPED UP.... CHEVROLET WAS AWARE OF THE DESIGN DEFECT IN THE TRAVERSE VEHICLES, BUT DID NOT WARN US OR OTHER CONSUMERS PRIOR TO PURCHASING. THE DEFECTIVE AIRBAGS CAUSES SAFETY CONCERNS AND DIMINISHES THE RESALE VALUE OF THIS VEHICLE ,THE DEFECTIVE AIRBAGS IN THE TRAVERSE MAY CAUSE UNSAFE DRIVING CONDITIONS AND FINANCIAL BURDEN TO US AS OWNERS. AS NOTED IGNORING THE ACTIVE SERVICE AIR BAG WARNING LIGHT WILL EVENTUALLY RESULT IN THE NON-DEPLOYMENT OF THE SIDE IMPACT RESTRAINTS, WHICH INCLUDE DRIVER AND PASSENGER SEAT-MOUNTED SIDE AIR BAGS, FRONT CENTER AIR BAG (IF EQUIPPED), AND THE SEAT BELT PRE-TENSIONERS. SEEMS THIS ISSUE HAS BEEN A RECURRING MODEL ISSUE SINCE 2010.. I'M NOT HAPPY AND HOPE THE DEALERSHIP IS ABLE TO REMEDY THIS ISSUE, FOR HER , IN A TIMELY MANNER , BUT I STILL NEEDED TO POST A NOTICE TO THIS SITE..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE HOME, BUT THE FAILURE RECURRED A COUPLE OF DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO, AGAIN, WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE WITHOUT A DUPLICATION OF THE FAILURE. THE CONTACT STATED THAT HE WOULD NOT DRIVE THE VEHICLE UNTIL THE FAILURE WAS DIAGNOSED. THE FAILURE MILEAGE WAS 1,600.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE WAS JERKING AND DECELERATED INDEPENDENTLY BEFORE STALLING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT MENTIONED THAT THE FUEL GAUGE IN THE INSTRUMENT PANEL FAILED TO INDICATE THE ACCURATE FUEL LEVEL. THE CONTACT FURTHER STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SYSTEM AND ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

ON TWO OCCASIONS ( 2/21/16 AND 2/28/16) WHILE DRIVING THE POWER CUT OUT COMPLETELY AND THE CAR STALLED. I WAS UNABLE TO STEER THE VEHICLE OR STOP. THERE WERE NOT ANY WARNINGS OR NOTIFICATIONS SUCH AS THE CHECK ENGINE LIGHT. THE DASHBOARD AND ALL OTHER LIGHTS/ INFORMATION WAS COMPLETELY DARK. THE FIRST OCCASION WAS ON A HIGHWAY GOING APPROXIMATELY 30 MILES PER HOUR AND THE SECOND WAS ON A CITY STREET APPROACHING A STOP SIGN. CAUSE UNKNOWN. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIM THEY CANNOT FIND A CAUSE. I WAS ENCOURAGED TO TAKE THE CAR BE BECAUSE THE CAUSE IS UNKNOWN. I REFUSED BECAUSE OF THE SAFETY CONCERNS.