Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
460–25K
5025–50K
6650–75K
6375–100K
46100–150K
11150K+
282 reports with mileage · 265 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 258 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 126 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 117 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports1 fire reports5 injury reports
What owners actually said
547 reports
Mileage unknown · Nov 25, 2016
Electrical SystemExterior Lighting
SINCE WE BOUGHT THIS VEHICLE IT HAS BEEN NOTHING BUT TROUBLE. WE HAVE HAD PROBLEM WITH SEAT BELT, INSTRUMENTAL PANEL (RESET) AND ONE MORE THING THAT WE DO NOT REMEMBER WHAT IT IS. AT THIS TIME WE ARE EXPERIENCING PROBLEM WITH ALL BREAK LIGHTS NOT OPERATIONAL WHICH WAS RECALLED DECEMBER 26, 2014 FOR THE REASON THAT THE CHASSIS EL…
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SINCE WE BOUGHT THIS VEHICLE IT HAS BEEN NOTHING BUT TROUBLE. WE HAVE HAD PROBLEM WITH SEAT BELT, INSTRUMENTAL PANEL (RESET) AND ONE MORE THING THAT WE DO NOT REMEMBER WHAT IT IS. AT THIS TIME WE ARE EXPERIENCING PROBLEM WITH ALL BREAK LIGHTS NOT OPERATIONAL WHICH WAS RECALLED DECEMBER 26, 2014 FOR THE REASON THAT THE CHASSIS ELECTRONIC MODULE MAY BE INTERNALLY CONTAMINATED, RESULTING IN AN ELECTRICAL SHORT..VERY DANGEROUS HOWEVER, I WAS TOLD THAT OUR VEHICLE WAS NOT RECALLED AND YET COULD NOT CONVINCE ME WHY WE ARE HAVING SAME PROBLEM WITH RECALLS. WE HAVE APPOINTMENT TO TAKE THE VEHICLE IN ON TUESDAY, NOV 28,, 2016. WE NEED HELP TO MAKE SURE THAT CHEVY FIXES THIS CAR AT NO COST TO US..IT IS SHAMEFUL THAT A 2YRS OLD AR WILL DEVELOP THESE PROBLEMS WHILE YOUR ARE STILL PAYING CAR NOTE. WE BELIEVE THERE WAS A MISTAKE WHEN RECALLS WERE MADE THAT APPARENTLY MOST CARS THAT WERE SUPPOSED TO BE COVERED WERE MISSED UNLESS WHY SUCH A COINCIDENCE. CHEVY ISSUED ME A COMPLAIN NUMBER: 8-2539917328. WE WILL GREATLY APPRECIATE YOUR HELP IN THIS MATTER.
NHTSA ODI #10927896
7,800 miles · Nov 16, 2016
Air BagsPower TrainSteering
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE STATIONARY, THE VEHICLE SLIPPED OUT OF GEAR AND ROLLED BACK INTO A SWAMP AREA. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. …
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE STATIONARY, THE VEHICLE SLIPPED OUT OF GEAR AND ROLLED BACK INTO A SWAMP AREA. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 7,800. UPDATED 01/04/17*LJ CONSUMER STATED WHILE ROLLING BACKWARD, THE BRAKES AND STEERING WERE UNRESPONSIVE. COULD NOT GET IT TO STOP. TRUCK WAS RUNNING THE ENTIRE TIME, BUT UNRESPONSIVE TO DRIVER. UPDATED 7/6/18*JB *TR
NHTSA ODI #10926535
40,000 miles · Nov 8, 2016
Air Bags
WHILE DRIVING NORMALLY AT A SPEED OF 35MPH, A MESSAGE SAYING "SERVICE AIR BAG" BEGAN APPEARING IN THE DIC AND THE AIRBAG LIGHT BEGAN COMING ON AND OFF ON THE DASH AND OVER THE NEXT COUPLE DAYS OCCURRED MORE OFTEN UNTIL NOW IT STAYS ON CONSTANTLY. I HAVE READ MULTIPLE OTHER COMPLAINTS STATING EXACTLY THE SAME THING OR SOMETHING V…
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WHILE DRIVING NORMALLY AT A SPEED OF 35MPH, A MESSAGE SAYING "SERVICE AIR BAG" BEGAN APPEARING IN THE DIC AND THE AIRBAG LIGHT BEGAN COMING ON AND OFF ON THE DASH AND OVER THE NEXT COUPLE DAYS OCCURRED MORE OFTEN UNTIL NOW IT STAYS ON CONSTANTLY. I HAVE READ MULTIPLE OTHER COMPLAINTS STATING EXACTLY THE SAME THING OR SOMETHING VERY SIMILAR. THIS IS OBVIOUSLY A MANUFACTURING ISSUE AND NEEDS TO BE A RECALL. INSTEAD, NOW I GET TO SCHEDULE SERVICE AND PAY FOR A MANUFACTURERS DEFECT OUT OF POCKET.
NHTSA ODI #10925026
1 miles · Nov 2, 2016
Electrical SystemPower TrainUnknown Or Other
SLIGHTLY IN MOTION ABOUT 5 MPH AND SOMETIMES AROUND 50 MPH, THE DIC WILL RESET WITHIN A SPLIT SECOND, THE RADIO WILL CUTOFF AND ALL DASHBOARD SIGNS WILL COME ON MOMENTARILY LIKE A RESET. THIS IS A POSSIBLE ELECTRICAL ISSUE DUE TO FAULTY IGNITION SWITCH, FAULTY ENGINE CONTROL MODULE, IGNITION SWITCH HARNESS SHORTED OR EVEN POOR E…
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SLIGHTLY IN MOTION ABOUT 5 MPH AND SOMETIMES AROUND 50 MPH, THE DIC WILL RESET WITHIN A SPLIT SECOND, THE RADIO WILL CUTOFF AND ALL DASHBOARD SIGNS WILL COME ON MOMENTARILY LIKE A RESET. THIS IS A POSSIBLE ELECTRICAL ISSUE DUE TO FAULTY IGNITION SWITCH, FAULTY ENGINE CONTROL MODULE, IGNITION SWITCH HARNESS SHORTED OR EVEN POOR ELECTRICAL CONNECTION CAUSING VOLTAGE DIFFERENCE
NHTSA ODI #10923829
80,000 miles · Oct 25, 2016
Air Bags
AIRBAG WARNING LIGHT INDICATOR CAME ON TODAY, 10/25/16. NOTHING HAPPENED TO CAUSE THE LIGHT TO COME ON AND THE DEALERSHIP STATES THAT THE AIRBAG HAS BECOME INOPERABLE. SEEMS LIKE A LOT OF ISSUES REPORTED AND EVEN A RECALL ON EARLIER MODELS. WIFE WAS ABOUT 2 MILES FROM HOUSE WHEN INDICATOR CAME ON DRIVING 55-60 DOWN HIGHWAY. …
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AIRBAG WARNING LIGHT INDICATOR CAME ON TODAY, 10/25/16. NOTHING HAPPENED TO CAUSE THE LIGHT TO COME ON AND THE DEALERSHIP STATES THAT THE AIRBAG HAS BECOME INOPERABLE. SEEMS LIKE A LOT OF ISSUES REPORTED AND EVEN A RECALL ON EARLIER MODELS. WIFE WAS ABOUT 2 MILES FROM HOUSE WHEN INDICATOR CAME ON DRIVING 55-60 DOWN HIGHWAY. UNKNOWN WHAT THE ISSUE IS AT THIS TIME BUT DEFINITELY A SAFETY ISSUE FOR THE AIRBAG TO BECOME INOPERABLE. HAS TO BE A FAULTY PART AS NO ACCIDENTS TO CAUSE A ISSUE. *TR
NHTSA ODI #10918944
Mileage unknown · Sep 15, 2016
Engine
OVER THE PAST 2 YEARS 10 MONTHS I HAVE LOST THE COOLANT IN MY AIR CONDITIONER. THEY HAVE FILLED IT SEVERAL TIMES, ADDING DYE, BUT HAD NOT BEEN ABLE TO FIND THE LEAK EVEN THOUGH THEY ACKNOWLEDGED IT WAS LOST. SINCE THE WARRANTY WAS RUNNING OUT WE TOOK IT IN AGAIN AFTER DYE HAD BEEN ADDED AND THEY FINALLY STARTED TO LOOK AT THE …
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OVER THE PAST 2 YEARS 10 MONTHS I HAVE LOST THE COOLANT IN MY AIR CONDITIONER. THEY HAVE FILLED IT SEVERAL TIMES, ADDING DYE, BUT HAD NOT BEEN ABLE TO FIND THE LEAK EVEN THOUGH THEY ACKNOWLEDGED IT WAS LOST. SINCE THE WARRANTY WAS RUNNING OUT WE TOOK IT IN AGAIN AFTER DYE HAD BEEN ADDED AND THEY FINALLY STARTED TO LOOK AT THE EVAPORATORS. THEY COULD NOT THOROUGHLY INSPECT THE FRONT EVAPORATOR SINCE A FULL INSPECTION REQUIRES REMOVAL OF THE DASHBOARD. THEY LOOKED AT THE REAR EVAPORATOR AND FOUND SOME CORROSION (WITH A MIRROR) AND A PINHOLE LEAK.. WHEN THEY WENT TO ORDER A NEW PART AND GM HAD A FOOTNOTE THAT IF THEY WERE ORDERING A REPLACEMENT EVAPORATOR THEY SHOULD ALSO ORDER AND REPLACE THE BLOWER MOTOR SINCE THE COPPER IN THE MOTOR BRUSHES WAS ATTACKING THE ALUMINUM EVAPORATOR. (THE MORE YOU USED THE AC, THE SOONER IT WOULD SHOW UP AND CAUSE THE CORROSION. THIS IS WHY EACH TIME IT TOOK ABOUT 8 MONTHS FOR THE COOLANT TO LEAKED OUT.) BOTH REAR AC PARTS WERE REPLACED BUT THE BLOWER MOTOR FOR THE FRONT EVAPORATOR WAS NOT REPLACED AND THIS MAY ALSO BE GOING BAD. WE WON'T KNOW FOR A WHILE SINCE WE WON'T BE USING THE AC DURING THE FALL AND WINTER MONTHS. ALSO, IF THESE MOTORS CORRODE THE ALUMINUM EVAPORATOR, IT COULD EASILY ATTACK OTHER ALUMINUM PARTS IN THE CAR AND OF COURSE THE COOLANT HAS BEEN LEAKING INTO THE INTERIOR OF THE CAR, BOTH OF WHICH WHICH MAY BE A MAJOR SAFETY CONCERN.CHEVROLET WAS AWARE OF THE ISSUE BUT DID NOT TO RECALL THESE CARS SINCE GENERALLY THE ISSUE MAY NOT SHOW UP UNTIL THE CAR IS OUT OF WARRANTY. I HAVE E-MAILS FROM JOHN THORNTON CHEVROLET'S SERVICE MAN ALONG WITH A PICTURE OF THE EVAPORATOR BUT HAVE NOT BEEN ABLE TO ATTACH THEM TO THIS COMPLAINT FORM.
NHTSA ODI #10907013
25,000 miles · Sep 14, 2016
SteeringCrashInjury
I WAS DRIVING THE CHEVY TRAVERSE ON A 1 WAY STREET AT ABOUT 35 MPH..WHEN SUDDENLY WITHOUT WARNING THE CAR LERCHED TO THE LEFT..DRIVER HAD 0 CONTROL OVER THE STEERING OF THE VEHICLE...THE CAR DROVE US HEAD ON INTO AN OAK TREE..THE ONLY REASON WE WERE NOT KILLED IS THAT THE AIRBAGS DEPLOYED OR I WOULD NOT BE TYPING THIS NOW...WHIL…
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I WAS DRIVING THE CHEVY TRAVERSE ON A 1 WAY STREET AT ABOUT 35 MPH..WHEN SUDDENLY WITHOUT WARNING THE CAR LERCHED TO THE LEFT..DRIVER HAD 0 CONTROL OVER THE STEERING OF THE VEHICLE...THE CAR DROVE US HEAD ON INTO AN OAK TREE..THE ONLY REASON WE WERE NOT KILLED IS THAT THE AIRBAGS DEPLOYED OR I WOULD NOT BE TYPING THIS NOW...WHILE RESEARCHING THIS I FOUND MANY OTHER TRAVERSES THAT WERE ALSO BUILT IN VIRGINIA AND HAD THE SAME PROBLEM..I ALSO KNOW GM WAS CLASS ACTIONED SUED FOR THIS ISSUE IN 2012...NEED TO BE SUED AGAIN...
NHTSA ODI #10906742
54,000 miles · Sep 12, 2016
Air Bags
MY AIR BAG SENSOR OR THE NOTIFICATION FOR SERVICING MY AIR BAG HAS BEGAN TO GO OFF AND ON IN THE LAST WEEK. IT STAYS ON MORE EACH DAY.
NHTSA ODI #10905829
Mileage unknown · Sep 12, 2016
Air Bags
ADD MY CAR TO THE LIST OF 2014 TRAVERSES WITH THE SERVICE AIRBAG MESSAGE. THIS SHOULD BE A RECALL.
NHTSA ODI #10905705
35,543 miles · Aug 31, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHEN THE FUEL TANK WAS FILLED WITH FUEL, THE FUEL GAUGE FAILED TO DISPLAY THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V223000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE O…
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TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHEN THE FUEL TANK WAS FILLED WITH FUEL, THE FUEL GAUGE FAILED TO DISPLAY THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V223000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,543.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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