NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
547 reports54,125 miles · Mar 20, 2017
EnginePower Train
WHILE DRIVING THIS CAR I WILL GET THREE AUDIBLE "BONGS" THEN I WILL GET ERROR MESSAGES "SERVICE STABILITRAK", TRACTION CONTROL OFF", ENGINE POWER REDUCED". AT THIS TIME I HAVE NO CONTROL OVER THE SPEED OF THIS VEHICLE. I CAN DEPRESS THE GAS PEDAL AND GET AN INCREASE IN ENGINE RPM BUT NO MORE FORWARD SPEED (MPH). MY FORWARD SP…
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WHILE DRIVING THIS CAR I WILL GET THREE AUDIBLE "BONGS" THEN I WILL GET ERROR MESSAGES "SERVICE STABILITRAK", TRACTION CONTROL OFF", ENGINE POWER REDUCED". AT THIS TIME I HAVE NO CONTROL OVER THE SPEED OF THIS VEHICLE. I CAN DEPRESS THE GAS PEDAL AND GET AN INCREASE IN ENGINE RPM BUT NO MORE FORWARD SPEED (MPH). MY FORWARD SPEED WILL CONTINUE TO DECREASE. I WILL HAVE TO PULL OFF THE ROAD AND TURN THE ENGINE OFF. WAIT TWO OR THREE MINUTES THEN RESTART THE ENGINE. IF I AM LUCKY THE VEHICLE WILL OPERATE NORMALLY BUT WILL DISPLAY A SERVICE LIGHT ON THE DASH BOARD. THIS VEHICLE IS DANGEROUS. I HAVE CONTACTED MY AUTO DEALER AND PARTS WERE INSTALLED. I ASKED ABOUT THE CAUSE OF THIS PREDICAMENT AND THE SERVICE MANAGER SAID THE SAME SITUATION COULD BE CAUSED BY A HUNDRED DIFFERENT SENSORS IN THE VEHICLE. I NOW HAVE THE SAME PROBLEM WITH THIS VEHICLE. 17K MILES AND 12 MONTHS LATER. AGAIN; THIS VEHICLE IS DANGEROUS. IF THIS HAPPENS WHILE PASSING ANOTHER VEHICLE ON A COUNTRY ROAD OR IF THESE ERRORS OCCUR WHILE DRIVING DOWN AN ON RAMP TO HI-WAY TRAFFIC THE DANGER INCREASE. I UNDERSTAND THE NEED FOR ERROR MESSAGES TO WARN OF ENGINE PROBLEMS BUT THE CONTROL OF FORWARD SPEED SHOULD NOT BE TAKEN AWAY FROM THE DRIVER.
NHTSA ODI #10967284
60,180 miles · Mar 1, 2017
Electronic Stability Control (esc)Vehicle Speed Control
I BOUGHT MY 2014 TRAVERSE USED IN FEBRUARY 2015 WITH APPOX 25,000 MILES. HAD NO PROBLEMS UNTIL DECEMBER 2016 WITH APPOX 58,000 MILES. THE SAME PROBLEM HAS HAPPENED 4 TIMES BETWEEN 12/28/16 AND 2/9/17. EACH TIME IT HAPPENED I WAS DRIVING ON CITY STREETS AND IT WAS A FEW DAYS AFTER IT RAINED. I ONLY BRING UP THE RAIN BECAUSE THE F…
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I BOUGHT MY 2014 TRAVERSE USED IN FEBRUARY 2015 WITH APPOX 25,000 MILES. HAD NO PROBLEMS UNTIL DECEMBER 2016 WITH APPOX 58,000 MILES. THE SAME PROBLEM HAS HAPPENED 4 TIMES BETWEEN 12/28/16 AND 2/9/17. EACH TIME IT HAPPENED I WAS DRIVING ON CITY STREETS AND IT WAS A FEW DAYS AFTER IT RAINED. I ONLY BRING UP THE RAIN BECAUSE THE FIRST TIME I TOOK TO DEALER, THE SERVICE ADVISER IMMEDIATELY LOOKED TO SEE IF I HAD A SUNROOF BECAUSE HE SAID THE DESCRIPTION OF MY PROBLEM WAS SIMILAR TO A TRAVERSE SUNROOF PROBLEM WHERE WATER WAS GETTING IN THE VEHICLE. WHEN AT A STOP OR REDUCED SPEED THE VEHICLE VIBRATES, LOSS OF TRACTION CONTROL MESSAGE FLASHES, LOSS OF STABILITY FLASHES, ENGINE POWER REDUCE FLASHES AND THE CHECK ENGINE LIGHT GOES ON. THE FIRST 3 TIMES THIS HAPPENED, MY FIRST INSTINCT WAS TO PULL OVER AND TURN VEHICLE OFF. EACH TIME I DID THIS IT STARTED UP WITH NO PROBLEM BUT THE CHECK ENGINE LIGHT REMAINED ON. I TOOK IT TO A DEALER EACH TIME WHO COULD NOT DUPLICATE THE PROBLEM. AFTER THE 3RD TIME, I CALLED GM AND A CASE NUMBER WAS OPENED. I WAS ADVISED TO PURCHASE ONSTAR (NOT AN ACCEPTABLE SOLUTION) AND TOLD THAT IF IT HAPPENED AGAIN TO DRIVE DIRECTLY TO A GM DEALER WITHOUT SHUTTING THE VEHICLE OFF. IT HAPPENED AGAIN ON 2/9/17 WHILE DRIVING APPOX 25 MPH IN MORNING TRAFFIC. I DROVE STRAIGHT TO A GM DEALER AT A SPEED OF 20 MPH IN A 50 MPH ZONE. I FELT VERY UNSAFE. ON 2/14 A DIAGNOSIS WAS MADE - REPLACE THE ENGINE COMPUTER (COVERED UNDER WARRANTY) AND THE UNDER HOOD FUSE BLOCK (NOT COVERED UNDER WARRANTY AND A $725 REPAIR). AS OF 3/1/17, I WAS TOLD BY MY DEALER'S SERVICE ADVISER THAT THE UNDER HOOD FUSE BLOCK IS ON A NATIONAL BACK ORDER AND HE IS UNSURE WHEN THE PART WILL ARRIVE. I LEFT A VOICEMAIL FOR A GM CALIFORNIA REP THAT HAS BEEN IN CONTACT WITH ME SINCE A CASE WAS OPENED UP. I LEFT A MESSAGE AFTER BUSINESS HOURS BUT IT'S NOW 1 PM AND HE HAS NOT RETURNED MY CALL.
NHTSA ODI #10957875
43,300 miles · Feb 27, 2017
Fuel/propulsion System
WHEN STARTING VEHICLE USING KEY REMOTE, GASOLINE LEAKS FROM STATIONARY VEHICLE FROM UNDERNEATH.
NHTSA ODI #10957383
Mileage unknown · Feb 7, 2017
Air BagsElectronic Stability Control (esc)
SERVICE AIR BAG WARNING. TRACTION STABILITRAK SERVICE AND ABS LIGHT ARE ON CUTTING ENGINE POWER TO WHEELS. IN MOTION HIGHWAY SPEED.
NHTSA ODI #10950204
12 miles · Jan 17, 2017
Air Bags
THE AIRBAG SERVICE NEEDED LIGHT WENT ON. I'VE ONLY HAD THE VEHICLE FOR 2 AND A HALF YEARS. THE LIGHT IS ON WHEN I'M DRIVING OR WHEN I TURN ON THE CAR. *TR
NHTSA ODI #10945864
31,624 miles · Jan 10, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control
ENGINE POWER REDUCED, STABILITY TRACK LOSS LIGHTS CAME ON AND MY VEHICLES ENGINE POWER CAME TO A STOP WITH MY CHILDREN IN THE CAR WITH MY WIFE ON THE HWY. COULD NOT MOVE THE VEHICLE. DEALERSHIP CAN NOT FIGURE OUT THE ISSUE, ONLY FOUND MULTIPLE CODES FROM THE PAST AND STILL COULD NOT SOLVE THE ISSUE. GM NEEDS TO STAND BY THEIR P…
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ENGINE POWER REDUCED, STABILITY TRACK LOSS LIGHTS CAME ON AND MY VEHICLES ENGINE POWER CAME TO A STOP WITH MY CHILDREN IN THE CAR WITH MY WIFE ON THE HWY. COULD NOT MOVE THE VEHICLE. DEALERSHIP CAN NOT FIGURE OUT THE ISSUE, ONLY FOUND MULTIPLE CODES FROM THE PAST AND STILL COULD NOT SOLVE THE ISSUE. GM NEEDS TO STAND BY THEIR PRODUCT AND REPLACE THESE VEHICLES ASAP OR FIX THIS ISSUE. LAWSUITS WILL BE FILED.
NHTSA ODI #10944156
43,000 miles · Dec 30, 2016
Seat BeltsInjury
THE SEAT BELT ANCHORS ON THE 2ND ROW BENCH SEAT HAVE INJURED SEVERAL OF MY PASSENGERS, INCLUDING MYSELF AND MY CHILDREN. I'VE ONLY OWNED CAR FOR ABOUT 1 YEAR A LOVE IT, EXCEPT FOR THIS HUGE PROBLEM. THE ANCHORS ARE NON-BENDABLE AND ARE JUST TOO LONG AND RIGID. WHEN PEOPLE TRY TO SIT OR SCOOT OVER, THEY HAVE BEEN INJURED AND COMP…
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THE SEAT BELT ANCHORS ON THE 2ND ROW BENCH SEAT HAVE INJURED SEVERAL OF MY PASSENGERS, INCLUDING MYSELF AND MY CHILDREN. I'VE ONLY OWNED CAR FOR ABOUT 1 YEAR A LOVE IT, EXCEPT FOR THIS HUGE PROBLEM. THE ANCHORS ARE NON-BENDABLE AND ARE JUST TOO LONG AND RIGID. WHEN PEOPLE TRY TO SIT OR SCOOT OVER, THEY HAVE BEEN INJURED AND COMPLAINED TO ME ABOUT THIS PROBLEM. I DON'T THINK ITS AN ISSUE WITH THE PERSONS SIZE, BECAUSE BOTH SLIM AND LARGE FRAMED PEOPLE HAVE BEEN INJURED BY THESE ANCHORS IN MY CAR. MY SON IS ONLY 120 LBS AND GOT A HUGE BRUISE FROM ACCIDENTALLY SITTING DOWN TOO QUICKLY. JUST RECENTLY, WE RECENTLY TOOK A ROAD TRIP AND HE BRUISED HIS TAILBONE FROM THE ANCHOR PRESSING UP AGAINST HIM WHILE HE SLEPT. MY NIECE WAS IN HER CAR SEAT IN THE MIDDLE OF 2ND ROW SO HE ONLY HAD SO MUCH ROOM. I HAVE PERSONALLY INJURED MYSELF WHEN CLEANING OUT MY CAR. AT LEAST 8-10 PEOPLE (KIDS AND ADULT FRIENDS) HAVE BEEN INJURED (TEMPORARILY) AND COMPLAINED TO ME ABOUT THESE SEAT BELT ANCHORS BEING A NUISANCE AND UNCOMFORTABLE FOR THEIR TRAVEL. THIS MAKES ME FEEL BAD BECAUSE I CHOSE THIS SPECIFIC TYPE OF VEHICLE SO I COULD TRAVEL WITH MORE PEOPLE, BUT KNOWING THAT THEY ARE UNCOMFORTABLE DEFEATS THE PURPOSE, ESPECIALLY FOR LONG TRIPS. THIS SEEMS LIKE A HUGE DESIGN FLAW THAT SOMEHOW FELL THROUGH THE CRACKS AND IS DEFINITELY AND ISSUE PER THE VARIOUS COMPLAINTS FOUND ONLINE. EITHER THE ANCHORS NEED TO BE SHORTENED OR THEY NEED TO BE DESIGNED LIKE THE MAJORITY OF OTHER CARS WHERE THE ANCHOR IS MOVABLE AND MORE FLEXIBLE. IM INCLUDING PICTURES OF THE 2ND ROW AND 3RD ROW ANCHORS SO THE DIFFERENCE CAN BE SEEN. THE 3RD ROW ONES ARE NO PROBLEM AND I HAVE NEVER RECEIVED COMPALINTS ABOUT THEM. I THINK THE 2ND ROW ANCHORS SHOULD BE DESIGNED SIMILAR TO THE 3RD ROW ONES.
NHTSA ODI #10938813
60,000 miles · Dec 20, 2016
Steering
TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10936600
59,000 miles · Dec 19, 2016
Electronic Stability Control (esc)SteeringVehicle Speed Control
CAR LOST POWER ON HIGHWAY DUE TO SERVICE STABILIZER MESSAGE. THEN THE DEALERSHIP INFORMED ME THAT MY POWER STEERING WAS LEAKING AND NEEDS A 2400 REPAIR WHICH I SEE IS COVERED BY SERVICE BULLETIN SB-10052379-9767 BUT THEY SAY MY VIN NUMBER ISN'T COVERED. *TR
NHTSA ODI #10936314
1 miles · Dec 2, 2016
Air BagsElectrical SystemExterior Lighting
THE SERVICE AIRBAG ALERT COMES ON FOR NO REASON, THEN GOES OFF. IT CAME BACK ON AGAIN AND DID NOT GO OFF. I DRIVE SPEEDS OF 30 TO 60 MPH. MY LIGHTS ON THE DASH AND RADIO DIMS AND THE RADIO CUTOFF AT ANY GIVEN TIME. THIS IS VERY SERIOUS PROBLEMS BECAUSE THE VEHICLE CAN CUT OFF WHILE I AM DRIVING. I ALSO EXPERIENCE WATER POURING I…
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THE SERVICE AIRBAG ALERT COMES ON FOR NO REASON, THEN GOES OFF. IT CAME BACK ON AGAIN AND DID NOT GO OFF. I DRIVE SPEEDS OF 30 TO 60 MPH. MY LIGHTS ON THE DASH AND RADIO DIMS AND THE RADIO CUTOFF AT ANY GIVEN TIME. THIS IS VERY SERIOUS PROBLEMS BECAUSE THE VEHICLE CAN CUT OFF WHILE I AM DRIVING. I ALSO EXPERIENCE WATER POURING INTO TO MY TRAVERSE RIGHT OVER MY FRONT OVER HEAD LAMPS INSIDE. THERE WAS SO MUCH WATER IT FILLED THE CUP HOLDER AND THE SHIFT WAS WET. THE FRONT WINDSHIELD HAS NEVER BEEN CHANGED AND I DON'T HAVE ANY CRACKS ON MY FRONT WINDOW. I HAVE NO CLUE HOW THE WATER IS COMING INTO MY TRAVERSE FROM THE TOP AND LEAKING IN THROUGH THE FRONT OVER HEAD LAMPS. I HAVE BROUGHT IT INTO THE DEALERSHIP, 1 DAY AGO I STILL HAVE NOT HEARD BACK FROM ANYONE. I ASKED IF IT WAS COMMON, WITH THE TRAVERSE AND I WAS TOLD NO. I OBVIOUSLY THEY LIED, BECAUSE I HAD TO COME ON THIS WEBSITE TO SEE THAT OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEMS. I AM NOT A CAR EXPERT BUT THE MAN AT THE DEALERSHIP THAT HAS BEEN DOING THIS LINE OF WORK FOR 30+ YEARS SAID HE COULD SMELL THE WATER HAS SOON HAS HE SAT IN THE VEHICLE. SO OBVIOUSLY WATER HAS BEEN LEAKING IN FROM SOME WHERE FOR A WHILE NOW TO BE ABLE TO SMELL THE WATER. I KEEP MY CAR VERY CLEAN AND MY CARPETS ARE DRY. SO THE WATER MUST BE COMING IN SOMEWHERE FROM THE ROOF AND STAYING RESERVED IN A PARTICULAR AREA UNTIL IT POURS OUT. THE WATER MAY BE THE REASON I AM HAVING THE OTHER ISSUES, AND MAY BE EACH PROBLEMS IS NOT RELATED AT ALL. IT IS VERY FRUSTRATING BECAUSE I AM PAYING CAR NOTE ON A CAR THAT IS AM SKEPTICAL ABOUT DRIVING BECAUSE I DON'T KNOW IF IT SAFE TO DRIVE. I HAVE NOT ONLY MY SAFETY TO WORRY ABOUT I ALSO HAVE MY CHILDREN SAFETY CONSIDER AND OTHER PEOPLE THAT RIDE IN THIS VEHICLE TOO. THE LIGHTS DIMS WHILE DRIVING OR WHEN IDLING. THE SERVICE AIR BAG LIGHT IS ON ALL THE TIME WHEN DRIVING, IDLING, OR IN PARK. *TR
NHTSA ODI #10929569
Official recalls
7May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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