THE DOORS UNLOCK WHEN THE CAR IS PUT IN PARK. THIS IS NORMAL IN SOME MODELS BUT THEY DO NOT UNLOCK IN OTHER MODELS OF THE SAME CAR. THIS IS A SAFETY FACTOR AS IT LETS ANY ONE GET IN TO THE CAR WHEN THE CAR IS PARKED. THIS IS DISCRIMINATION AND SHOULD BE FIXED. THANK YOU. *TR
2012 Chevrolet Traverse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
285 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
354 reportsBETWEEN 5 AND 7 TIMES THE DASHBOARD MESSAGE WOULD APPEAR WITH MESSAGE STATING SERVICE AIR BAGS. TOOK TO DEALER ON FOUR OCCASIONS TO FIX. NEXT A DASHBOARD MESSAGE WOULD APPEAR INFORMING ME OF ENGINE FAILURE ,LOSS OF POWER.THE VEHICLE WOULD SLOW DOWN TO NO MORE THAN 20 MPH. PULLED OVER SHUT ENGINE OFF AND THAN IT WOULD BE OK. NEX…
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BETWEEN 5 AND 7 TIMES THE DASHBOARD MESSAGE WOULD APPEAR WITH MESSAGE STATING SERVICE AIR BAGS. TOOK TO DEALER ON FOUR OCCASIONS TO FIX. NEXT A DASHBOARD MESSAGE WOULD APPEAR INFORMING ME OF ENGINE FAILURE ,LOSS OF POWER.THE VEHICLE WOULD SLOW DOWN TO NO MORE THAN 20 MPH. PULLED OVER SHUT ENGINE OFF AND THAN IT WOULD BE OK. NEXT TIME ABOUT 5 DAYS LATER THE MESSAGE AGAIN APPEARED WHEN MY WIFE WAS DRIVING WITH GRAND KIDS. THE ENGINE SLOWED DOWN TO ABOUT 20 MPH , WHILE SHE WAS BLENDING INTO TRAFFIC ON A HIGHWAY. HAD TO PULL OVER OR BE RUN OVER BY TRAFFIC . TOOK CAR TO DEALER FOR REPAIR. NEXT THE VEHICLE DEVELOPED A BACKLASH IN DRIVE TRAIN, WHICH IS NOISY. DEALER SAID G.M HAD SERVICE BULLETIN ON THE NOISE AND RECOMMENDED ( DO NOT REPAIR) NOISE IS TYPICAL. IDID NOT HAVE THE NOISE FOR FIRST 20,000 MILES. AFRAID THAT THIS IS ANOTHER SAFETY ISSUE THAT G.M DOES NOT WANT TO ADDRESS. LOST ALL CONFIDENCE IN VEHICLE SAFETY. G.M WON'T BUY THE VEHICLE BACK OR GIVE A REALISTIC TRADE IN VALUE FOR IT. *TR
THE SERVICE AIRBAG LIGHT WAS ON. TOOK IT IN TO THE DEALER. THEY REPLACED THE FRONT SEAT OUTBOARD SEAT BACK AIRBAG. JUNE 5 IT WENT BACK IN WITH THE AIRBAG LIGHT ON AGAIN. THEY FIXED A CONNECTOR IN THE DRIVER SEAT SIDE AIRBAG. OCT 18 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE FRONT SEAT ANCHOR PLATE TENSION…
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THE SERVICE AIRBAG LIGHT WAS ON. TOOK IT IN TO THE DEALER. THEY REPLACED THE FRONT SEAT OUTBOARD SEAT BACK AIRBAG. JUNE 5 IT WENT BACK IN WITH THE AIRBAG LIGHT ON AGAIN. THEY FIXED A CONNECTOR IN THE DRIVER SEAT SIDE AIRBAG. OCT 18 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE FRONT SEAT ANCHOR PLATE TENSIONER. DEC 31 IT WENT BACK IN WITH THE AIRBAG LIGHT ON. THEY REPLACED THE MODULE AND HARNESS ASSY. FEB 12 IT WENT BACK IN AGAIN. THEY REPLACED THE WIRING IN PASSENGER AND DRIVER SIDE AIRBAGS. MARCH 17 IT WENT BACK IN AGAIN. THEY OFFERED ME A NEW CAR. *TR
RECEIVED THE FOLLOWING WARNINGS ALL OF THE SUDDEN: TRACTION CONTROL OFF, TRACTION CONTROL NEEDS SERVICE, STABILITRAK OFF, STABILITRAK NEEDS SERVICE. CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. VEHICLE BEGAN TRYING TO STALL. LUCKILY, I WAS ON A COUNTRY ROAD AND COULD EASILY PULL OVER QUICKLY. ALL OF THE WARNINGS WENT OFF AFTER A…
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RECEIVED THE FOLLOWING WARNINGS ALL OF THE SUDDEN: TRACTION CONTROL OFF, TRACTION CONTROL NEEDS SERVICE, STABILITRAK OFF, STABILITRAK NEEDS SERVICE. CHECK ENGINE LIGHT CAME ON AT THE SAME TIME. VEHICLE BEGAN TRYING TO STALL. LUCKILY, I WAS ON A COUNTRY ROAD AND COULD EASILY PULL OVER QUICKLY. ALL OF THE WARNINGS WENT OFF AFTER A MINUTE AND I RESUMED DRIVING. EVERY TIME I HAD TO SLOW DOWN AND COME TO A STOP, THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT VERY HARD. AFTER SEARCHING THE INTERNET TO SEE WHAT THE ISSUE COULD BE, I FOUND COUNTLESS FORUMS WITH COUNTLESS PEOPLE HAVING THE EXACT SAME ISSUE, BUT SOME WERE IN A MORE DANGEROUS SITUATION GOING HIGHWAY SPEEDS IN TRAFFIC. OF THOSE PEOPLE MANY OF THEM HAVE TAKEN THEIR VEHICLE TO THEIR GM DEALERSHIPS AND HAVE SPENT HUNDREDS AND EVEN THOUSANDS OF DOLLARS ON FAILED ATTEMPTS TO FIX IT ONLY TO CONTINUE TO HAVE THIS PROBLEM. SOME WILL NO LONGER ALLOW OTHER FAMILY MEMBERS/CHILDREN TO RIDE IN THE VEHICLES DUE TO THE DANGER OF STALLING SUDDENLY WITH NO WARNING. I WAS SHOCKED TO SEE HOW MANY CHEVY MODELS AND YEARS INCLUDING BRAND NEW 2014'S ARE HAVING THIS EXACT ISSUE AND GM IS DOING VERY WELL AT AVOIDING RESPONSIBILITY. THE NEW OWNERS ARE PROTECTED BY LEMON LAWS FINANCIALLY, BUT THE ONLY OPTION FOR OWNERS WITH A VEHICLE OVER A YEAR OLD IS TO SELL OR TRADE IN. EITHER WAY, THIS IS PUTTING YET ANOTHER UNKNOWING CONSUMER IN DANGER AND IT IS KEEPING THESE DEFECTIVE VEHICLES ON THE ROAD WHERE WE AND OUR LOVED ONES DRIVE EVERYDAY. THE RIGHT AND "SAFE" THING TO DO IS FOR GM TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT. THE RIGHT THING FOR EVERYONE ELSE TO DO THAT ISN'T EMPLOYED BY OR IN GM'S POCKET IS TO REPORT IT AND TAKE ACTION. IT'S ABOUT SAFETY. THAT SHOULD BE THE PRIORITY, NOT MONEY. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT CABLE THAT WAS MOUNTED TO THE FLOOR BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE SERVICE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT CABLE THAT WAS MOUNTED TO THE FLOOR BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE SERVICE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,392.
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED BACK, HIP, AND KNEE INJURIES WHILE THE PASSENGER SUSTAINED LUNG CONTUSIONS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS NOT FILED. THE…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED BACK, HIP, AND KNEE INJURIES WHILE THE PASSENGER SUSTAINED LUNG CONTUSIONS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
DRIVING ON HIGHWAY, STARTED UP HILL AT 55 MPH IN TRAFFIC. FOLLOWING ALARMS CAME ON: TRACTION CONTROL DASHBOARD SYMBOL; STABILITRACK OFF; ENGINE POWER REDUCED; TRACTION CONTROL DISABLED. VEHICLE IMMEDIATELY SLOWED TO 40 MPH AND WOULD NOT GO FASTER. ONLINE FORUMS INDICATE THIS IS A THROTTLE BODY OR ECU PROBLEM, KNOWN TO GM AT LEAS…
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DRIVING ON HIGHWAY, STARTED UP HILL AT 55 MPH IN TRAFFIC. FOLLOWING ALARMS CAME ON: TRACTION CONTROL DASHBOARD SYMBOL; STABILITRACK OFF; ENGINE POWER REDUCED; TRACTION CONTROL DISABLED. VEHICLE IMMEDIATELY SLOWED TO 40 MPH AND WOULD NOT GO FASTER. ONLINE FORUMS INDICATE THIS IS A THROTTLE BODY OR ECU PROBLEM, KNOWN TO GM AT LEAST SINCE 2010. IT HAS BEEN HANDLED ON AN INDIVIDUAL BASIS DEPENDING HOW MUCH THE INDIVIDUAL CUSTOMERS COMPLAIN. I REGARD THIS AS A SAFETY ISSUE SINCE IN HIGHWAY TRAFFIC IT COULD LEAD TO A REAREND COLLISION AT HIGH SPEED WITH CONSEQUENT LOSS OF VEHICLE CONTROL AND LOSS OF LIVES. BELIEVE GM HAS USED SEARCH ENGINE OPTIMIZATION TO BURY THE FORUM DISCUSSIONS ON THIS, BUT IF YOU SEARCH FOR CHEVY TRAVERSE THROTTLE BODY DEFECT YOU CAN EASILY FIND IT. *TR
THIS VEHICLE HAS ENGINE DEFECT, WHICH DANGEROUSLY STOPS THE CAR WHILE DRIVEN. THE CHEVROLET DEALERSHIP TRIED TO REPAIR ONCE BUT FAILED. I PURCHASED THIS VEHICLE FROM CHEVROLET DEALERSHIP IN NOVEMBER OF 2012. ON SEPTEMBER 28, 2013, THE ENGINE OF MY VEHICLE SUDDENLY COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT. I BROU…
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THIS VEHICLE HAS ENGINE DEFECT, WHICH DANGEROUSLY STOPS THE CAR WHILE DRIVEN. THE CHEVROLET DEALERSHIP TRIED TO REPAIR ONCE BUT FAILED. I PURCHASED THIS VEHICLE FROM CHEVROLET DEALERSHIP IN NOVEMBER OF 2012. ON SEPTEMBER 28, 2013, THE ENGINE OF MY VEHICLE SUDDENLY COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT. I BROUGHT IT BACK TO "MAC MAIK CHEVROLET" IN HOUSTON FOR EXAMINATION AND REPAIR. ON OCTOBER 11, 2013, THE DEALERSHIP GAVE IT BACK TO ME ASSURING THAT THEY REPAIRED IT. TWO DAYS LATER, ON OCTOBER 13, 2013, WHILE I WAS DRIVING ON A ROAD, AT A SPEED OF APPROXIMATELY 35 MPH, THE CAR AGAIN SUDDENLY CAME TO A HALT, BLOCKING THE STEERING WHEEL, BRAKES AND ENTIRE ENGINE. THE CAR RAN INTO AN INTERSECTION BEFORE IT CAME TO FULL STOP IN THE MIDDLE OF IT. THANKFULLY, NO OTHER CAR WAS IN THE INTERSECTION. IT WAS DANGEROUSLY CLOSE TO AN ACCIDENT. THE DEALERSHIP NOW SAYS THAT THEY FOUND ANOTHER PROBLEM AND AGAIN ASSURE THAT THEY FIXED IT. I MADE A COMPLAINT TO GENERAL MOTORS, WHICH SIMPLY RESPONDED THAT THEY THINK IT IS NOW FIXED. NO REASONABLY PRUDENT PERSON WOULD EVER DRIVE THIS CAR AGAIN. I WAS IN EXTREME DANGER TWICE DUE TO THE DEFECT. THE DEALERSHIP AND GM DO NOT WANT TO TAKE ANY ACTION UNTIL SOMEONE GETS INTO A SERIOUS ACCIDENT. *TR
I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A…
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I DID NOT HAVE A ACCIDENT BUT I AM SENDING THIS WITH A CONCERN ABOUT WHAT MIGHT HAPPEN BECAUSE OF AN INCIDENT. CHEVROLET TRAVERSE DOES NOT COME WITH A SPARE, (TEMPORARY OR FULL SIZE) OR JACK. IT ALSO DOES NOT HAVE A PLACE TO PUT A SPARE TIRE. I HAD A FLAT TIRE THAT COULD NOT BE REPAIRED AND ALL THAT CAME WITH THE VEHICLE IS A CAN OF SEALANT AND AIR TANK. NOW I WILL HAVE TO BUY A SPARE AND PUT IT IN BACK OF MY VEHICLE AND THIS WILL BE A HUGE SAFETY ISSUE. I BOUGHT THIS TRAVERSE FOR THE 3RD ROW SEATING BUT WILL NOT BE ABLE TO USE IT BECAUSE I HAVE NO OTHER PLACE DESIGNATED TO PUT A SPARE OTHER THAN JUST PLACE IN THE BACK SECTION. I HAVE 4 SMALL GRANDCHILDREN AND IN CASE OF AN ACCIDENT THE TIRE WILL BE A MAJOR CONCERN BUT WE LIVE IN AN AREA WHERE SOMETIMES PHONE/ONSTAR DOES NOT WORK SO WE HAVE TO HAVE SPARE TIRES. EVERYONE THAT I HAVE TOLD ABOUT THIS IS SHOCKED THAT IT THESE VEHICLES DOES NOT COME WITH AT LEAST A " TEMPORARY TIRE". I HAVE CONTACTED CHEVROLET AND THEY WANT TO CHARGE $700 FOR THE CABLE, TIRE, JACK TO BE ADDED TO VEHICLE. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT HE APPLIED THE BRAKES HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT REMOVED HIS FOOT FROM THE BRAKES AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT HE APPLIED THE BRAKES HOWEVER, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT REMOVED HIS FOOT FROM THE BRAKES AND THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800. THE VIN WAS UNAVAILABLE.
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
12V151000 · Visibility:windshield Wiper/washer:linkages
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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