Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports2 fire reports10 injury reports

Suspension complaints

9 reports

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Mileage unknown · Oct 9, 2025

Fuel/propulsion SystemSuspension

The car feels like it’s bouncing everywhere on any kind of surface and now there is a loud very loud rattling noise coming from underneath the car and the car starts shaking excessively if you try to accelerate

NHTSA ODI #11692458

Mileage unknown · Jun 4, 2022

SteeringSuspensionUnknown Or Other

crus traction control problem raking pinion. problems

NHTSA ODI #11467460

Mileage unknown · Nov 11, 2019

Power TrainService BrakesSuspension

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THE BRAKES HAVE NEVER BEEN FIXED EVEN THOUGH THEY SAID (THERE TIMES) THAT THEY HAVE BEEN REPLACED. THERE IS A LEAK IN THE SUSPENSION, STRUTS, CV/U JOINTS, OIL LEAKS, AND POSSIBLY THE COOLANT. THE ALIGNMENT IS OFF EVEN THOUGH THE DEALERSHIP STATED THEY FIX THE ALIGNMENT, BUT THEY CAN'T IF THERE'S A LEAK THEY WOULDN'T BE ABLE TO PROPERLY FIX IT. THE CHECK ENGINE LIGHT HAS NEVER GONE OFF EVEN THOUGH THEY SAID THEY FIXED IT BUT SAID THEY COULD NOT REPLICATE THE ISSUE. EVEN THOUGH EVERYTHING WAS SUPPOSED TO BE COVERED UNDER WARRANTY THEY NO LONGER RETURN OUR CALLS EVEN WHEN WE GO DOWN THERE, THEY'RE NOT AVAILABLE TO TALK TO US ABOUT THE WARRANTY. IT WAS NEVER DISCLOSED TO US THAT THIS WAS A PREVIOUS RENTAL VEHICLE. NOW THE BRAKES MAKE SOUNDS WHILE WE DRIVE AND WHILE PRESSING DOWN THE WHOLE VEHICLE SHAKES.

NHTSA ODI #11279402

180,000 miles · Jun 27, 2019

Electrical SystemService BrakesSuspension

WHILE MOVING THE VEHICLE JERKS AS IF SOMETHING IS GOING ON WITH TRANSMISSION. IT HAS BEEN CHECKED AND ALL IS OK. CHECK ENGINE GIVES CODES AND THEN THEY DISAPPEAR. THE LIGHTS FLICKER INSIDE AND OUT. THESE SYMPTOMS COME AND GO. SEVERAL MECHANICS HAVE CHECKED OUT THIS VEHICLE AND CANT FIND ANYTHING WRONG WITH VEHICLE. ALSO T…

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NHTSA ODI #11222945

70,000 miles · Jun 25, 2019

EngineSuspensionUnknown Or Other

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MY CAR HAS BEEN VERY WELL TAKEN CARE OF AND STILL IS ONLY AT 70,000 MILES. PRIOR TO A 1000 MILE ROAD TIME WITH MY HUSBAND AND TWO CHILDREN I WENT IN FOR A REGULAR MAINTENANCE AND TO PREP FOR THE TRIP. AFTER GETTING BACK MY STRUTS WENT OUT, APPARENTLY A CHEVY DEFECT. AFTER PAYING UPWARDS OF $1,000.00 TO REPLACE AND CHECK EVERYTHING WE HEADED ON THE ROAD. NO LESS THAT 60 MILES FROM HOME, WHILE GOING 65 ON THE FREEWAY, MY CAR LOST ALL POWER. POWER STEERING, AC, THE WHOLE THING JUST SHUT DOWN! WE BARELY MADE IT TO THE SIDE OF THE FREEWAY TO BE SAFE FROM THE TRAFFIC, AGAIN, MY CHILDREN ARE IN THIS CAR IN 90+ DEGREE WEATHER ON THE SIDE OF A FREEWAY! I AM NOW IN THE PROCESS AND FINDING OUT THAT CHEVY, AMERICAN MADE CRAP, HAS HAD THIS HAPPEN BEFORE TO FAMILIES, PUTTING THEM AT RISK, LEAVING THEM STRANDED AND HAS NOT DONE ANY RECALLS ON THIS DANGEROUS MATTER. THE CAR DIDN'T SLOW DOWN, IT LOST POWER, IT LOST EVERYTHING AND WE WOULD HAVE BE SLAMMED BY MULTIPLE OTHER CARS IF MY HUSBAND DIDN'T MAKE A FAST MOVE OFF THE FREEWAY. HOW CAN A LONG TIME, AGAIN AMERICAN, CAR MANUFACTURER PRODUCE SUCH A DEFECTIVE VEHICLE THAT CAN'T EVEN MAKE IT TO 100K MILES? SO NOW I AM PAYING ON A VEHICLE THAT I DON'T EVEN KNOW WHAT WILL COST BECAUSE I HAVE TO TOW IT TO SOMEONE WHILE STILL MAKING PAYMENTS. DO NOT BUY CHEVY!

NHTSA ODI #11222393

180,000 miles · Nov 10, 2018

Electrical SystemEngineSuspension

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THE SERVICE TRACTION CONTROL LIGHT COMES ON AND THEN IT WILL GIVE YOU A MISFIRE IN ONE OF THE CYLINDERS. ALSO THE VEHICLE APPEARS TO ALMOST SHUT DOWN. THE BRAKING SYSTEM ON THE CAR ALSO FEELS FUNNY. MY MECHANIC HAS CHECKED EVERYTHING AND CANT FIND ANYTHING WRONG. THE STUFF THAT I DESCRIBE BEFORE IS THE LATEST THINGS TO OCCUR.. I HAVE COMPLAINED FOR A LONG TIME NOW ABOUT THE ILLEGAL TRACKING OF THIS VEHICLE AND ALL OF MY VEHICLES. I HAVE MADE COMPLAINTS TO THE DEPARTMENT OF JUSTICE, THE MEDIA AND TO THE INTERNAL AFFAIRS HERE WHERE I LIVE IN GWINNETT COUNTY GEORGIA. THIS ILLEGAL TRACKING IS BEING DONE FOR THE PURPOSE OF GANG STALKING.....THE TRACKING INFORMATION ON THIS VEHICLE AND ALL MY OTHER VEHICLES HAS BEEN SHARED WITH A LARGE NUMBER OF PEOPLE.

NHTSA ODI #11150709

70,000 miles · Jul 25, 2017

Power TrainSuspension

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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A CRUNCHING NOISE COMING FROM THE FRONT TIRES OF THE VEHICLE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE COULD BE THE TRANSMISSION. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO AMERICAN CHEVROLET (LOCATED AT 4742 MCHENRY, MODESTO, CA 95356) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE FRONT AXLE COMPLETELY DETACHED AND THE REAR DIFFERENTIAL ALSO WAS DETACHED AND NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION WAS FAULTY, BUT COULD NOT DETERMINE WITHOUT DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY IN APRIL OF 2017. THE BEST THE MANUFACTURER COULD DO WAS TO OFFERED 40% OFF THE REPAIR FEES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #11010629

36,000 miles · Oct 14, 2016

SteeringSuspension

I PURCHASED A USED 2012 CHEVY TRAVERSE WITH ONLY 34,000 MILES ON IT. AFTER OWNING THE CAR FOR A MONTH I NOTICED A STRANGE NOISE WHEN MAKING SHARP RIGHT HAND TURNS AT LOW SPEED (LESS THAN 20 MPH). UPON EXAMINING THE CAR I FOUND POWER STEERING FLUID LEAKING FROM THE STEERING GEAR. I TOOK THE CAR INTO THE CHEVROLET DEALERSHIP AN…

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NHTSA ODI #10916168

4,500 miles · Jun 15, 2013

Air BagsStructureSuspensionCrash

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TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

NHTSA ODI #10519954

Official recalls

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

12V151000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts:pretensioner