NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
37 reportsClear category filter90,155 miles · Jun 29, 2018
Electronic Stability Control (esc)Fuel/propulsion SystemVehicle Speed Control
I WAS DRIVING ON A STATE RD WITH MY TODDLER WHEN UNEXPECTEDLY THE CAR BEGAN TO ABRUPTLY SLOW DOWN. I WAS ALMOST REAR ENDED BY ANOTHER CAR THAT SWERVED TO AVOID HITTING ME. THE ENGINE LIGHT CAME ON WITH A MESSAGE ENGINE POWER REDUCED, TRACTION CONTROL OFF, STABILITRACK NEEDS SERVICING. I WAS IN THE MIDDLE LANE AND WITH CARS FLYIN…
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I WAS DRIVING ON A STATE RD WITH MY TODDLER WHEN UNEXPECTEDLY THE CAR BEGAN TO ABRUPTLY SLOW DOWN. I WAS ALMOST REAR ENDED BY ANOTHER CAR THAT SWERVED TO AVOID HITTING ME. THE ENGINE LIGHT CAME ON WITH A MESSAGE ENGINE POWER REDUCED, TRACTION CONTROL OFF, STABILITRACK NEEDS SERVICING. I WAS IN THE MIDDLE LANE AND WITH CARS FLYING BY IT WAS TERRYING TRYING TO PULL OFF SAFELY. THE VEHICLE WOULD NOT INCREASE IN SPEED WHEN I PRESS DOWN ON THE ACCELERATOR. AFTER PULLING OFF I IMMEDIATELY TURNED THE ENGINE OFF WAITED A FEW MINUTES AND TRIED TO START THE ENGINE AGAIN BUT RECEIVED THE SAME MESSAGES. WHEN I PUT THE CAR IN GEAR IT STRUGGLED TO MOVE. I TURNED OFF THE ENGINE AGAIN AND THEN WAITED 10 MINUTES. UPON RESTARTING THE ENGINE LIGHT CAME ON BUT NO OTHER MESSAGES WERE DISPLAYED. I WAS ABLE TO GET THE VEHICLE HOME AND TOOK IT TO THE DEALERSHIP ON 3/30/17. WHEN I BROUGHT THE VEHICLE IN THE ENGINE LIGHT WAS NO LONGER ON. THE SERVICE ADVISORS CALLED A FEW DAYS LATER AND STATED THEY COULD NOT DUPLICATE THE PROBLEM. THEY ONLY NOTED THAT THE ENGINE MOUNT NEEDED REPLACEMENT AND THIS COULD POSSIBLY HAVE CAUSED THE PROBLEM. MY VEHICLE WAS OUT OF WARRANTY SO I PAID BELIEVING THIS WOULD SOLVE THE ISSUE. UNFORTUNATELY IT HAPPENED AGAIN DRIVING ON A CITY RD AND I WAS NEARLY STRUCK FROM BEHIND AGAIN AND STRUGGLED TO SAFELY GET OFF THE ROAD. THIS TIME MY HUSBAND AND 2 OTHER CHILDREN WERE IN THE VEHICLE. I WAS ABLE TO TAKE PICTURES OF THE SAME DASH NOTIFICATIONS AND AFTER GETTING IT STARTED I DROVE IT STRAIGHT TO THE SAME DEALERSHIP ON 3/17/18. I SHOWED THEM THE PICS AND WAS ADAMANT I WOULD NOT GET IN THE CAR AGAIN UNLESS IT WAS FIXED. THEY ASSURED ME IT WOULD BE FIXED THIS TIME. A FEW DAYS LATER THEY STATED THE FUEL PUMP FUEL LINES AND FUEL PRESSURE SENSOR HAD TO BE REPLACED. AFTER MY SECOND EXPERIENCE I FOUND SEVERAL SIMILAR COMPLAINTS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED.
NHTSA ODI #11104814
85,000 miles · Feb 2, 2018
Electronic Stability Control (esc)Vehicle Speed Control
THE STABILITY/TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER REDUCES.WHEN I TOOK TO THE MECHANIC NOTHING SHOWS ON THE COMPUTER AS WRONG OR HAS BEEN WRONG. WHILE THIS IS HAPPENING THE CRUISE CONTROL WONT WORK AND I HAD TO PUSH REALLY HARD ON GAS PEDAL. THIS HAS HAPPENED 3 TIMES SO FAR
NHTSA ODI #11066584
88,000 miles · Oct 31, 2017
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
THE FIRST OCCURRENCE HAPPENED 10/11/17 ON I-40. MY CAR STARTED "JERKING" AND ALL OF A SUDDEN THE CAR DECELERATED TO APPROX 35 MPH. THE ABS LIGHT CAME ON. A NTFCN CAME ON THAT ALL OF MY ASSISTS WERE OFF (PARKING, ALL WHEEL DRIVE, TRACTION CONTROL, STABILITRACK). A NTC ALSO APPEARED THAT SAID TO SERVICE STABILITRAK. WHEN I GO TO…
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THE FIRST OCCURRENCE HAPPENED 10/11/17 ON I-40. MY CAR STARTED "JERKING" AND ALL OF A SUDDEN THE CAR DECELERATED TO APPROX 35 MPH. THE ABS LIGHT CAME ON. A NTFCN CAME ON THAT ALL OF MY ASSISTS WERE OFF (PARKING, ALL WHEEL DRIVE, TRACTION CONTROL, STABILITRACK). A NTC ALSO APPEARED THAT SAID TO SERVICE STABILITRAK. WHEN I GO TO PRESS MY BRAKE THERE IS A NOISE IN THE BRAKE PEDAL AND IT "JUMPS" WHEN I GO TO PRESS IT. WE HAVE TAKEN IT AND HAD IT PUT ON THE COMPUTER BUT NO CODES APPEAR SAYING THERE IS ANYTHING WRONG WITH IT. THEY SAY THE SENSORS ARE FINE. I HAVE ALMOST BEEN REAR-ENDED SEVERAL TIMES NOW. IT HAPPENS EVERY TIME I DRIVE MY CAR. I AM TOO AFRAID TO DRIVE MY CAR ANYMORE. IT IS TOO DANGEROUS. I CAN'T AFFORD TO REPLACE IT. NO DEALER IS GOING TO TAKE A FAULTY CAR AND I CAN'T AFFORD TO BUY ANOTHER ONE. WE HAVE RESEARCHED THE PROBLEM AND FOUND THAT WE ARE NOT THE ONLY OWNERS HAVING THIS VERY SAME ISSUE BUT NO ONE SEEMS TO HAVE FOUND A RESOLUTION FOR THEIR PROBLEM WHICH LEAVES ME VERY DISHEARTENED. NOW I AM STUCK IN A CAR THAT CAN'T BE FIXED AND I HAVE A CAR THAT I CAN'T DRIVE. GM NEEDS TO FIX THIS ISSUE BEFORE SOMEONE GETS KILLED.
NHTSA ODI #11041695
86,000 miles · Oct 25, 2017
Electronic Stability Control (esc)Vehicle Speed Control
WHEN DRIVING THE VEHICLE RANDOMLY POPS UP WITH A SERVICE STABILITRAK/TRACTION CONTROL MESSAGE WITH THE CHECK ENGINE LIGHT. THE VEHICLE THEN HAS REDUCE POWER AND ISSUES ACCELERATING. THE SAME ISSUE OCCUR AT STOP LIGHTS AND THE CAR WILL SOMETIME SHUT OFF AN TAKE MULTIPLE TURNOVERS TO RESTART. THE CHECK ENGINE LIGHT WILL THEN RANDO…
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WHEN DRIVING THE VEHICLE RANDOMLY POPS UP WITH A SERVICE STABILITRAK/TRACTION CONTROL MESSAGE WITH THE CHECK ENGINE LIGHT. THE VEHICLE THEN HAS REDUCE POWER AND ISSUES ACCELERATING. THE SAME ISSUE OCCUR AT STOP LIGHTS AND THE CAR WILL SOMETIME SHUT OFF AN TAKE MULTIPLE TURNOVERS TO RESTART. THE CHECK ENGINE LIGHT WILL THEN RANDOMLY GO AWAY AND THE CAR START DRIVING NORMALLY AGAIN UNTIL IT RE-OCCURS.WE HAVE ALREADY SPENT OVER 1200 DOLLARS TRYING TO FIX THE ISSUE TO NO AVAIL. THIS HAS HAPPENED NUMEROUS TIMES WITH THE LAST TIME LISTED BELOW.
NHTSA ODI #11039622
106,000 miles · Sep 21, 2017
Electrical SystemSteeringVehicle Speed Control
"TAKATA RECALL" I HAVE HAD THIS CAR FOR A FEW YEARS AND EVERY YEAR I HAVE HAD TO REPLACE THE ALTERNATOR AND OR BATTERY. THIS MORNING I WAS DRIVING MY SON TO DAYCARE AND MY SON TO WORK THE CHECK BATTERY SYSTEMS LIGHT CAME ON. I KNOW FROM PREVIOUS EXPERIENCE THAT THE CAR IS ABOUT TO COMPLETELY SHUT DOWN. AS EXPECTED A FEW MILES U…
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"TAKATA RECALL" I HAVE HAD THIS CAR FOR A FEW YEARS AND EVERY YEAR I HAVE HAD TO REPLACE THE ALTERNATOR AND OR BATTERY. THIS MORNING I WAS DRIVING MY SON TO DAYCARE AND MY SON TO WORK THE CHECK BATTERY SYSTEMS LIGHT CAME ON. I KNOW FROM PREVIOUS EXPERIENCE THAT THE CAR IS ABOUT TO COMPLETELY SHUT DOWN. AS EXPECTED A FEW MILES UP THE ROAD THE TRACTION LIGHT, ABS LIGHT AND OTHER LIGHTS APPEARED ON THE DASHBOARD. THE CAR SHUT DOWN COMPLETELY, THE HAZARD LIGHTS WILL NOT EVEN TURN ON. AS I STATED BEFORE THIS IS THE THIRD TIME THAT I HAVE AS THIS PROBLEM IN THE SAME AMOUNT OF YEARS. I HAVE TAKEN IT TO THE DEALER TO BE CHECKED BUT THE ARE NOT SURE WHAT TO LOOK FOR DUE TO THE FACT THAT THERE IS NOT A RECALL. THIS NEEDS TO BE INVESTIGATED. THESE CARS ARE BUILT TO HOLD FAMILIES. THE CAR SHUTTING DOWN FOR NO REASON AND WITHOUT MUCH WARNING IS PUTTING LIVES AT RISK. THE CHEVY TRAVERSE IS A POPULAR CAR FOR FAMILIES BECAUSE OF THE SPACE. THERE ARE HUNDREDS OF COMPLAINTS FROM OTHER FAMILIES HAVING THIS SAME EXACT PROBLEM. PLEASE DON'T WAIT UNTIL IT BECOMES DEADLY TO TAKE ACTION.
NHTSA ODI #11024827
98,700 miles · Jun 16, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
I STARTED MY CAR AND DROVE OUT MY DRIVEWAY AS SOON AS I GET TO THE CORNER TO TURN MY STERLING WHEEL LOCKED UP AND THEN I HAD TO HURRY UP TO BRAKE IN ORDER TO NOT HIT THE SIGN AND CURB. FINALLY WHEN IT RELEASED I GOT TO THE MAIN ROAD AND WAS DRIVING ABOUT 20-25 MPH MY VEHICLE RADIO STARTED TO SWITCH FROM FM TO CD ON ITS ON AND TH…
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I STARTED MY CAR AND DROVE OUT MY DRIVEWAY AS SOON AS I GET TO THE CORNER TO TURN MY STERLING WHEEL LOCKED UP AND THEN I HAD TO HURRY UP TO BRAKE IN ORDER TO NOT HIT THE SIGN AND CURB. FINALLY WHEN IT RELEASED I GOT TO THE MAIN ROAD AND WAS DRIVING ABOUT 20-25 MPH MY VEHICLE RADIO STARTED TO SWITCH FROM FM TO CD ON ITS ON AND THEN I COULDN'T ACELLRATE TO A HIGHER SPEED. THE VEHICLE DISPLAY SHOWED SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND TRACTION CONTROL TURNED OFF. THERE WAS SOME KIND OF ENGINE LOSS BUT IT STALLED OUT TOO. THIS HAPPENED TWO TIMES NOW! I SEE IT HAS BEEN A PROBLEM WITH THE TRAVERSE SINCE 2011 MODELS. THE CHEVY DEALERSHIP DOES NOTHING TO FIX THIS. I AM TERRIFIED TO DRIVE THIS CAR WITH MY FAMILY AND HAVE US GET IN AN ACCIDENT. I HAVE OWNED THIS CAR FOR 1.5 YEARS. SOMEONE COULD GET HURT OR KILLED WHILE DRIVING ONE. THEY ARE NOT FINDING OUT THE ISSUES OR RECALLING THESE VEHICLES!!
NHTSA ODI #10995590
96,000 miles · Mar 6, 2017
EnginePower TrainVehicle Speed Control
WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT O…
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WE WERE DRIVING THE VEHICLE WITH TWO SMALL INFANTS IN THE CAR GOING 70 MPH ON THE HIGHWAY WHEN SUDDENLY THE VEHICLE WENT INTO LIMP MODE AND RAPIDLY LOST SPEED, CAUSING US TO SWERVE INTO THE DITCH AND OTHER CARS BEHIND US SLAMMING ON THEIR BRAKES. THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND STABILITY CONTROL LIGHT WENT ON. ENGINE WAS RUNNING ROUGH AND NEEDED TO BE SHUT OFF AND TURNED BACK ON IN ORDER TO RESTART THE VEHICLE TO NORMAL FUNCTION. THE VEHICLE WAS BROUGHT INTO A CHEVROLET DEALERSHIP WHERE IT WAS DETERMINED THAT THE VEHICLE NEEDS A NEW THROTTLE BODY. AFTER CONTACTING GENERAL MOTORS, WE WERE TOLD THIS IS A KNOWN ISSUE WITH THE 2012 CHEVROLET TRAVERSE, AND IN SOME CASES AN EXTENDED WARRANTY HAS BEEN GIVEN. WE WERE THEN TOLD THAT OUR VEHICLE DOES NOT FIT THAT DESCRIPTION BECAUSE THE THROTTLE BODY WAS MADE IN A DIFFERENT FACILITY AS THE OTHERS. THIS IS THE EXACT SAME ERROR AS THE KNOWN ISSUE BUT GENERAL MOTORS IS REFUSING TO TAKE ANY ACTION. THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RECTIFIED IMMEDIATELY IN ORDER TO PREVENT SERIOUS INJURY.
NHTSA ODI #10958987
71,103 miles · Jan 5, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING 70MPH ON THE INTERSTATE (WITH MY 4 CHILDREN IN TOW) MY CEL, SERVICE STABILITRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. MY SPEED WAS REDUCED TO AROUND 45MPH. I HAD TWO SEMIS BEHIND ME, THE ONE DIRECTLY BEHIND ME HAD TO GET OVER VERY QUICKLY TO AVOID REAR ENDING ME. I PUT ON MY HAZARDS AND TOOK THE NEXT EXIT APPRO…
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I WAS DRIVING 70MPH ON THE INTERSTATE (WITH MY 4 CHILDREN IN TOW) MY CEL, SERVICE STABILITRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. MY SPEED WAS REDUCED TO AROUND 45MPH. I HAD TWO SEMIS BEHIND ME, THE ONE DIRECTLY BEHIND ME HAD TO GET OVER VERY QUICKLY TO AVOID REAR ENDING ME. I PUT ON MY HAZARDS AND TOOK THE NEXT EXIT APPROXIMATELY 7 MILES AHEAD. ONCE OFF THE INTERSTATE I SHUT OFF MY VEHICLE, WAITED TWO MINUTES THEN RESTARTED, LIGHTS AND MESSAGES STILL ON. I PROCEEDED TO DRIVE BUT COULD ONLY GO AROUND 45MPH WHILE MY VEHICLE WAS NOT WANTING TO GO. I PARKED IT AT WORK THEN AT LUNCH I DROVE IT ON CITY STREETS AT 35MPH. I PARKED IT AGAIN AT MY WORK. WHEN I GOT OFF I STARTED THE CAR AND STARTED DRIVING, NO LIGHTS OR MESSAGES. I PROCEEDED TO DRIVE TO THE INTERSTATE ON MY WAY HOME. WHEN MY VEHICLE HIT 60MPH THE SAME THING HAPPENED, LUCKILY NO VEHICLES BEHIND ME. I GOT OFF THE INTERSTATE AND DRIVE 45MPH THE REST OF THE WAY HOME. MY VEHICLE WAS PARKED FOR A FEW DAYS. AFTER STARTING AGAIN THE SAME LIGHTS AND MESSAGES APPEARED. I CONTACTED MY DEALER AND WAS TOLD MY VEHICLE WAS NOT PART OF THE SPECIAL COVERAGE FOR THIS EXACT ISSUE. I CONTACTED CHEVY CUSTOMER SERVICE AND WAS TOLD MY VIN/YEAR WAS NOT PART OF THE ISSUE AND THERE WAS NOTHING THEY COULD DO KNOWING THIS IS A KNOWN ISSUE AND WAS ONE OF THE SCARIEST MOMENTS OF MY LIFE. *TR
NHTSA ODI #10939892
92,739 miles · May 26, 2016
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 45 MPH, THE TRACTION AND ELECTRONIC STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE INSTRUMENT PANEL FAILED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 45 MPH, THE TRACTION AND ELECTRONIC STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE INSTRUMENT PANEL FAILED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,739.
NHTSA ODI #10871051
32,700 miles · Mar 16, 2015
Electronic Stability Control (esc)Vehicle Speed Control
DRIVING WHEN CAR BEEPS 4 TIMES AND CONTROL LIGHTS COME ON SAYING TRACTION CONTROL OFF, STABILITY CONTROL OFF, ENGINE POWER LOW. SLOWS THE CAR DOWN TO 15-20 MPH. VERY DANGEROUS AS THERE IS VERY LITTLE TIME TO RESPOND. LUCKILY, I WASN'T GOING VERY FAST TO BEGIN WITH, BUT ON THE HIGHWAY IT COULD BE DISASTROUS. IT SLOWS THE ENGI…
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DRIVING WHEN CAR BEEPS 4 TIMES AND CONTROL LIGHTS COME ON SAYING TRACTION CONTROL OFF, STABILITY CONTROL OFF, ENGINE POWER LOW. SLOWS THE CAR DOWN TO 15-20 MPH. VERY DANGEROUS AS THERE IS VERY LITTLE TIME TO RESPOND. LUCKILY, I WASN'T GOING VERY FAST TO BEGIN WITH, BUT ON THE HIGHWAY IT COULD BE DISASTROUS. IT SLOWS THE ENGINE AND CANNOT GO ANY FASTER. *TR
NHTSA ODI #10694728
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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