IllustrationLIFT GATE FALLS AND WILL HIT HEAD IF STANDING UNDER THE GATE WHILE OPEN. OTHER 2012 ARE ALREADY UNDER RECALL
2012 Chevrolet Traverse
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Traverse do not stand out strongly from the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
3125–50K
5650–75K
6975–100K
82100–150K
21150K+
285 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports2 fire reports10 injury reports
Unknown Or Other complaints
35 reportsTHE FIRST NIGHT WHEN THE TEMPERATURE DROPPED BELOW 40 DEGREES MY CAR WOULDN'T START SO I REPLACED MY BATTERY SPENDING $188 FOR A BRAND NEW BATTERY. THE VERY NEXT MORNING THE CAR STILL WOULDN'T START SO I GOT SOMEONE TO JUMP ME OFF. IT CRANKED WITH NO ISSUE. WHEN I PUT THE CAR IN DRIVE IT WOULD NOT ACCELERATE BEYOND 35MPH. I THEN…
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THE FIRST NIGHT WHEN THE TEMPERATURE DROPPED BELOW 40 DEGREES MY CAR WOULDN'T START SO I REPLACED MY BATTERY SPENDING $188 FOR A BRAND NEW BATTERY. THE VERY NEXT MORNING THE CAR STILL WOULDN'T START SO I GOT SOMEONE TO JUMP ME OFF. IT CRANKED WITH NO ISSUE. WHEN I PUT THE CAR IN DRIVE IT WOULD NOT ACCELERATE BEYOND 35MPH. I THEN ATTEMPTED TO TURN AROUND AND GO HOME AND MY CAR WOULD ONLY REVERSE AND WOULD NO LONGER MOVE IN THE DRIVE SELECTION. IN NEUTRAL THE CAR LOCKED UP AND WOULDN'T DRIVE. I EVENTUALLY DROVE IN REVERSE ILLEGALLY DOWN THE HIGHWAY IN MORNING RUSH HOUR TRAFFIC. I ENVENTUALLT MADE IT HOME AND LET MY CAR SIT FOR AN HOUR WHILE CALLING FOR ASSISTANCE. WHEN I WENT BACK TO RESTART THE CAR IS ACTING AS IF THE BATTERY IS DEAD. THIS WAS NOT ONLY DANGEROUS WITH 4 CHILDREN INSIDE BUT UNSAFE TO BE STUCK IN TRAFFIC WILL NO WAY TO ACCELERATE IN DRIVE. MY CAR WILL NO LONGER CRANK WITHOUT A JUMP I TOOK IT TO A MECHANIC WHO STATED THAT HE COULDN'T SEE THE ISSUE AND RECOMMENDED THAT I SIMPLY TRADE IT IN WHICH ISN'T AN OPTION CURRENTLY.
I HAVE HAD MANY ONGOING ISSUES SINCE CAR PURCHASE. ELECTRICAL , AIR CONDITIONING AND INJECTOR ISSUES. CAR DOES NOT SEEM SAFE. LIGHTS GO OUT EVERY FEW MONTHS WHILDE DRIVING WHEN IT IS DARK. THIS IS VERY DANGEROUS. 1ST REPLACEMENT ON LIGHT WAS DONE WHILE UNDER WARRANT, HOWEVER, CHEVY DEALER FAILED TO ADDRESS THE ISSUES CAUSING THE…
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I HAVE HAD MANY ONGOING ISSUES SINCE CAR PURCHASE. ELECTRICAL , AIR CONDITIONING AND INJECTOR ISSUES. CAR DOES NOT SEEM SAFE. LIGHTS GO OUT EVERY FEW MONTHS WHILDE DRIVING WHEN IT IS DARK. THIS IS VERY DANGEROUS. 1ST REPLACEMENT ON LIGHT WAS DONE WHILE UNDER WARRANT, HOWEVER, CHEVY DEALER FAILED TO ADDRESS THE ISSUES CAUSING THE LIGHT TO BURN OUT AND SIMPLY CHANGED LIGHT OUT. IT HAS BEEN CONTINUOUS WITH US CHANGING LIGHTS, BRAKE LIGHTS AND HEADLIGHTS. CAR WOULD LOSE POWER AND JERK AS WELL AS HAD GEARS PROBLEMS WHILE TRAVELING ON A FWY WITH CARS GOING AN AVERAGE OG 60 MPH. CAR WOULD NOT AUTO SHIFT ABOVE 20-30 MPH. GAS SMELL UPON START OF VEHICLE AND THE LIST GOES ON. STUCK OPEN EVAP PURGE SOLENOID SETTING SES LIGHT CAC CASE 8-2106770252 DALILA LOPEZ--- SCANNED ECM FOUND CODE P0300 P0496.PERFORMED DIAGNOSIS. PERFORMED INJECTOR BALANCE TEST FOUND BANK 1 INJECTOR OUT OF SPECS.REPLACED 1 3 5 INJECTORS. IT SEEMS THAT THERE IS A POSSIBILITY THAT THE INJECTOR ISSUES MAY HAVE CAUSED OTHER PROBLEM WITH THE VEHICLE WHICH CANNOT BE DENIED NOR CONFIRMED. AN OIL PAN GASKET HAS BEEN LEAKING AS WELL WHEN LESS THAN 90,000 MILES. SAFETY HAS BEEN AN ONGOING CONCERN. I AM REQUESTING THAT THE ELECTRICAL ISSUES THAT HAVE NOT BEEN RESOLVED SINCE THE 1ST LIGHT WENT OUT IN 2014 TO BE RESOLVED AT GMS COST. IN ADDITION I AM ASKING THAT THE OIL PAN GASKET REPLACEMENT BE DONE AT GM COST . IN ADDITION, I AM REQUESTING REIMBURSEMENT OF MY DOWN PAYMENT OF $10,000 ON MY VEHICLE.
"TAKATA RECALL" WHEN I WAS DRIVING HOME I HAD MY CHECK ENGINE LIGHT COME ON AND THE TRACTION CONTROL DISENGAGED AND THE SAME TIME. IT ALSO REDUCED ENGINE POWER (IT ALSO SAID IT WAS ON THE DASH BOARD) HOWEVER WITH NO WARNING STARTED TO SLOW TOO QUICKLY WHILE I WAS DRIBING DOWN STREET WHICH SPEED LIMIT IS 50 MPH. AS I HAD ANOTHER…
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"TAKATA RECALL" WHEN I WAS DRIVING HOME I HAD MY CHECK ENGINE LIGHT COME ON AND THE TRACTION CONTROL DISENGAGED AND THE SAME TIME. IT ALSO REDUCED ENGINE POWER (IT ALSO SAID IT WAS ON THE DASH BOARD) HOWEVER WITH NO WARNING STARTED TO SLOW TOO QUICKLY WHILE I WAS DRIBING DOWN STREET WHICH SPEED LIMIT IS 50 MPH. AS I HAD ANOTHER VEHICLE BEHIND ME WHO HAD TO SWITCH QUICKLY TO NEXT LANE. ONCE I MADE IT HOME I DID SOME RESEARCH ON THIS ISSUE AND THEIR HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM... I NEVER SEEN SO MANY OF THE SAME ISSUE WITH THE SAME MANUFACTURER... I HAVE 3 CHILDREN AND ARE MOSTLY WITH ME WHEN I'M ON THE ROAD. LUCKILY I LEFT THEM HOME THIS TIME. AND NO ONE GOT HURT. HOWEVER, THIS IS A MAJOR SAFETY CONCERN...I STRONGLY BELIEVE IF THIS WOULD HAVE HAPPEN ON MY WAY TO WORK DURING RUSH HOUR ON THE HIGHWAY. I WOULD HAVE HAD A DIFFERENT OUTCOME. PLEASE LOOK IN TO THIS A.S.A.P.
WHEN IT IS COLD OUTSIDE THERE IS NO SOUND IN THE TRAVERSE. NO MUSIC, BACK UP WANING, OR TURN SIGNAL NOISE. THE CARE HAS TO WARM UP TO MAKE SOUND.
AT 59,346 THE AIR CONDITIONING QUIT BLOWING COLD AIR. I HAD TO HAVE THE DISCHARGE LINE REPLACED FOR $408.00. THIS LOOKS TO BE A COMMON PROBLEM.
THE POWER LIFT GATE FALLS PREMATURELY. I CLICK THE BUTTON TO OPEN IT AND IT GOES UP. BUT AS SOON AS IT GETS FULLY LIFTED, IT IMMEDIATELY GOES BACK DOWN. I'VE SEEN WHERE THERE IS A RECALL CAMPAIGN #15V415000 ON TRAVERSES PRODUCED JULY 6, 2008 - FEBRUARY 28, 2012. MY VIN, HOWEVER, ISN'T LISTED IN THAT RECALL FOR SOME REASON. I…
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THE POWER LIFT GATE FALLS PREMATURELY. I CLICK THE BUTTON TO OPEN IT AND IT GOES UP. BUT AS SOON AS IT GETS FULLY LIFTED, IT IMMEDIATELY GOES BACK DOWN. I'VE SEEN WHERE THERE IS A RECALL CAMPAIGN #15V415000 ON TRAVERSES PRODUCED JULY 6, 2008 - FEBRUARY 28, 2012. MY VIN, HOWEVER, ISN'T LISTED IN THAT RECALL FOR SOME REASON. IT IS DOING EXACTLY WHAT THE RECALL LISTS ON ALL OF THESE OTHER TRAVERSES. I'D JUST LIKE TO BE ABLE TO TAKE MY CAR TO OUR LOCAL CHEVROLET DEALERSHIP AND HAVE THEM FIX IT WITH THE OPEN RECALL.
I PURCHASED A 2012 TRAVERSE IT HAS KNOWN ISSUES AND THE DEALER AND THE COMPANY'S HEADQUARTERS STATED THEY ARE KNOWN ISSUES BUT THERE ARE NOT ANY RECALLS AND WOULD NOT REPLACE OR GIVE ANY DISCOUNT IN FIXING THE DEFECTS. THE TRAVERSE DRIVER'S SEAT BRACKET AND SIDE SEAT COVER HAVE BEEN REPLACED THREE TIMES, THE AIR CONDITION WIRIN…
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I PURCHASED A 2012 TRAVERSE IT HAS KNOWN ISSUES AND THE DEALER AND THE COMPANY'S HEADQUARTERS STATED THEY ARE KNOWN ISSUES BUT THERE ARE NOT ANY RECALLS AND WOULD NOT REPLACE OR GIVE ANY DISCOUNT IN FIXING THE DEFECTS. THE TRAVERSE DRIVER'S SEAT BRACKET AND SIDE SEAT COVER HAVE BEEN REPLACED THREE TIMES, THE AIR CONDITION WIRING HARNESS IS LOCATED IN A PLACE THE RUBS AGAINST THE CHASSIS AND THE FRAME THAT CAUSE A HOLE TO RUB IN THE LINE. THE FRONT WILL NOT REMAIN IN ALIGNMENT. VEHICLES ARE VERY NOISY, WE HAVE TO TALK LOUD OR TURN THE RADIO UP TO HEAR. I HAVE TALKED TO THE HEADQUARTERS ALL THE WAY DOWN TO THE LOCAL DEALERS WITH NO RESOLUTION OR HELP. PLEASE HELP.
THE TAILGATE ON MY CHEVY TRAVERSE 2012 DROPPED SUDDENLY ON MY ARM. I JUST RECEIVED A RECALL ON THIS VERY ISSUE BUT AFTER MY INCIDENT.
OWNS A 2012 CHEVROLET TRAVERSE ON 4 OCT 2016 WHILE DRIVING 35-50 MPH, THE TRACTION AND ELECTRONIC STABILITY CONTROL, CHECK ENGINE LIGHT, ENGINE REDUCED POWER WARNING LIGHTS ALL ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, SHUT IT DOWN ATTEMPTED TO RESTART ENGINE WAS HARD TO START. GOT E…
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OWNS A 2012 CHEVROLET TRAVERSE ON 4 OCT 2016 WHILE DRIVING 35-50 MPH, THE TRACTION AND ELECTRONIC STABILITY CONTROL, CHECK ENGINE LIGHT, ENGINE REDUCED POWER WARNING LIGHTS ALL ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, SHUT IT DOWN ATTEMPTED TO RESTART ENGINE WAS HARD TO START. GOT ENGINE STARTED HEADED TO CAPITAL CHEVROLET IN MONTGOMERY, ALA AS I DROVE THE VEHICLE IT BEARLEY WOULD MOVE SAW WHITE SMOKE COME FROM EXHAST. HAVING THE VEHICLE DIAGNOSED, BUT THE CAUSE OF THE FAILURE HAS BEEN FOUND AFTER READING MANY POST ON THIS TYPE MALFUCTION RELATED TO THIS MODEL VEHICLE I AM NOT FEELING TOO HOPEFUL AT THIS TIME WILL FOLLOW UP ONCE DEALERSHIP CALLS ME.
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
12V151000 · Visibility:windshield Wiper/washer:linkages
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648