NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
115 reportsClear category filter160,000 miles · Aug 2, 2018
Electronic Stability Control (esc)Engine
WHILE DRIVING, TRACTION CONTROL AUTOMATICALLY WENT OFF, THEN AUTOMATICALLY WENT BACK ON. HAPPENED AS I WAS EXITING A PARKING LOT ONTO A BUSY ROAD. WENT OFF AGAIN, THEN IN THE MIDDLE OF MY TURN, CAR SUDDENLY DECELERATED AND I WAS BARELY ABLE TO MAKE IT INTO THE NEXT PARKING LOT. GRADUALLY RAMPED UP TO ABOUT 20 MPH. TRACTION C…
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WHILE DRIVING, TRACTION CONTROL AUTOMATICALLY WENT OFF, THEN AUTOMATICALLY WENT BACK ON. HAPPENED AS I WAS EXITING A PARKING LOT ONTO A BUSY ROAD. WENT OFF AGAIN, THEN IN THE MIDDLE OF MY TURN, CAR SUDDENLY DECELERATED AND I WAS BARELY ABLE TO MAKE IT INTO THE NEXT PARKING LOT. GRADUALLY RAMPED UP TO ABOUT 20 MPH. TRACTION CONTROL AUTOMATICALLY CAME "ON" BUT SO DID THE CHECK ENGINE LIGHT. LET THE CAR SIT FOR ABOUT AN HOUR AND IT WOULD DRIVE (BUT I DID NOT GET OVER 40 MPH OR FURTHER THAN AROUND THE BLOCK). CHECK ENGINE STILL ON. THANK GOODNESS I WAS NOT ON THE INTERSTATE AS HAD BEEN ABOUT 15 MINUTES EARLIER.
NHTSA ODI #11115461
Mileage unknown · Jul 25, 2018
Electronic Stability Control (esc)Engine
THERE WERE MORE THAN A FEW OCCASIONS WERE I AM DRIVING AND MY CAR WILL INSTANTLY SLOW DOWN AND THE CHECK ENGINE LIGHT COMES ON AND SOMETHING SAYING TRACTION CONTROL. I DON'T KNOW EXACTLY WHAT THAT MEANS BUT WHEN I TOOK IT TO MY DEALERSHIP THE LIGHTS HAD WENT OFF AND THEY JUST LOOKED AT ME, SAYING THAT THEY CAN'T FIX SOMETHING TH…
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THERE WERE MORE THAN A FEW OCCASIONS WERE I AM DRIVING AND MY CAR WILL INSTANTLY SLOW DOWN AND THE CHECK ENGINE LIGHT COMES ON AND SOMETHING SAYING TRACTION CONTROL. I DON'T KNOW EXACTLY WHAT THAT MEANS BUT WHEN I TOOK IT TO MY DEALERSHIP THE LIGHTS HAD WENT OFF AND THEY JUST LOOKED AT ME, SAYING THAT THEY CAN'T FIX SOMETHING THAT'S NOT THERE. IT'S SCARED ME BECAUSE IT DECREASES SPEED WHILE ON THE HIGHWAY AND THE OTHER CARS OBVIOUSLY DON'T KNOW WHAT'S HAPPENING AND WE ALMOST GOT INTO AN ACCIDENT. I'M NERVOUS ABOUT MY CAR WHILE DRIVING IN THE ROAD. THIS HAS HAPPENED ON THE STREETS AS WELL AS HIGHWAY.
NHTSA ODI #11113478
83,000 miles · May 29, 2018
Engine
P0017, P0018, P0019, P0068, P0089, P0106, P228C 2012 TRAVERSE ALL OF THESE CODE ARE ON THE SCANNER. THE VEHICLE WILL SLOW TO JUST ABOUT A STOP GOING DOWN THE ROAD. LOTS OF LIGHTS COME UP ON THE DASH, TRACTION CONTROL AND STABILITRAC, THE CAR IS IN THE DRIVEWAY AND WILL NOT TURN OVER. GM IS DOING NOTHING ABOUT THIS ISSUE, I HAVE …
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P0017, P0018, P0019, P0068, P0089, P0106, P228C 2012 TRAVERSE ALL OF THESE CODE ARE ON THE SCANNER. THE VEHICLE WILL SLOW TO JUST ABOUT A STOP GOING DOWN THE ROAD. LOTS OF LIGHTS COME UP ON THE DASH, TRACTION CONTROL AND STABILITRAC, THE CAR IS IN THE DRIVEWAY AND WILL NOT TURN OVER. GM IS DOING NOTHING ABOUT THIS ISSUE, I HAVE CALLED, CONSIDERING THAT THEY HAVE HAD THE SAME ISSUE WITH THE ENGINES IN THE TRAVERSE MODELS. CAR ONLY HAS 83K MILES ON IT AND GETS OIL CHANGES JUST ABOUT EVERY 3000 MILES. FROM MICHIGAN
NHTSA ODI #11098674
128,000 miles · Mar 25, 2018
Engine
CAR LOSES POWER AND WILL NOT START. ADVANCE AUTO DIAGNOSTIC TIMING CHAIN
NHTSA ODI #11081168
53,000 miles · Mar 23, 2018
Engine
WHILE DRIVING ON A 50 MPH ROAD IN MY 2012 TRAVERSE THE CAR SUDDENLY SLOWED. THE MESSAGES "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", AND "SERVICE STABILITRAK" CAME ON. THE SUDDEN DECELERATION FOR APPARENTLY NO REASON WAS INCREDIBLY DANGEROUS AS WELL. I STARTED THE CAR AND DROVE IT 10 MINUTES…
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WHILE DRIVING ON A 50 MPH ROAD IN MY 2012 TRAVERSE THE CAR SUDDENLY SLOWED. THE MESSAGES "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", AND "SERVICE STABILITRAK" CAME ON. THE SUDDEN DECELERATION FOR APPARENTLY NO REASON WAS INCREDIBLY DANGEROUS AS WELL. I STARTED THE CAR AND DROVE IT 10 MINUTES LATER, WITH THE SAME ISSUE OCCURRING.
NHTSA ODI #11081011
87,752 miles · Mar 13, 2018
Engine
WHILE DRIVING UP AN INCLINE THE CAR SUDDENLY WAS UNABLE TO MAINTAIN SPEED. IT COULDN'T MAINTAIN SPEED ABOVE 40-45 MPH. THIS OCCURRED ON A FREEWAY WITH NO PLACE TO PULL OVER. I WAS ABLE TO BRING IT TO MY LOCAL MECHANIC WHO DIAGNOSED SEVERAL ENGINE CODES (POO18 & POO19) AND RECOMMENDED TAKING IT TO THE DEALER AS THIS REPAIR WAS B…
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WHILE DRIVING UP AN INCLINE THE CAR SUDDENLY WAS UNABLE TO MAINTAIN SPEED. IT COULDN'T MAINTAIN SPEED ABOVE 40-45 MPH. THIS OCCURRED ON A FREEWAY WITH NO PLACE TO PULL OVER. I WAS ABLE TO BRING IT TO MY LOCAL MECHANIC WHO DIAGNOSED SEVERAL ENGINE CODES (POO18 & POO19) AND RECOMMENDED TAKING IT TO THE DEALER AS THIS REPAIR WAS BEYOND THEIR CAPABILITIES. CAR WAS TOWED TO DEALER WHERE IS WAS DIAGNOSED WITH STRETCHED TIMING CHAINS, TIMING OFF BY 2 TEETH, SHOES & GUIDES WORN OUT, & 2 ACTUATORS WILL NOT PARK. INVOICE FOR REPAIRS WERE FOR $4461.57. THE VEHICLE IS 6 YEARS OLD AND HAD APPROXIMATELY 87K MILES WHEN THE INCIDENT OCCURRED. DUE TO CAR BEING PURCHASED USED, EXPIRED WARRANTY , MANUFACTURER REFUSED REIMBURSEMENT FOR REPAIRS DESPITE HUNDREDS OF SIMILAR COMPLAINTS FOR THIS ENGINE MODEL.
NHTSA ODI #11079001
62,000 miles · Mar 11, 2018
EnginePower TrainUnknown Or Other
"TAKATA RECALL" WHEN I WAS DRIVING HOME I HAD MY CHECK ENGINE LIGHT COME ON AND THE TRACTION CONTROL DISENGAGED AND THE SAME TIME. IT ALSO REDUCED ENGINE POWER (IT ALSO SAID IT WAS ON THE DASH BOARD) HOWEVER WITH NO WARNING STARTED TO SLOW TOO QUICKLY WHILE I WAS DRIBING DOWN STREET WHICH SPEED LIMIT IS 50 MPH. AS I HAD ANOTHER…
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"TAKATA RECALL" WHEN I WAS DRIVING HOME I HAD MY CHECK ENGINE LIGHT COME ON AND THE TRACTION CONTROL DISENGAGED AND THE SAME TIME. IT ALSO REDUCED ENGINE POWER (IT ALSO SAID IT WAS ON THE DASH BOARD) HOWEVER WITH NO WARNING STARTED TO SLOW TOO QUICKLY WHILE I WAS DRIBING DOWN STREET WHICH SPEED LIMIT IS 50 MPH. AS I HAD ANOTHER VEHICLE BEHIND ME WHO HAD TO SWITCH QUICKLY TO NEXT LANE. ONCE I MADE IT HOME I DID SOME RESEARCH ON THIS ISSUE AND THEIR HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM... I NEVER SEEN SO MANY OF THE SAME ISSUE WITH THE SAME MANUFACTURER... I HAVE 3 CHILDREN AND ARE MOSTLY WITH ME WHEN I'M ON THE ROAD. LUCKILY I LEFT THEM HOME THIS TIME. AND NO ONE GOT HURT. HOWEVER, THIS IS A MAJOR SAFETY CONCERN...I STRONGLY BELIEVE IF THIS WOULD HAVE HAPPEN ON MY WAY TO WORK DURING RUSH HOUR ON THE HIGHWAY. I WOULD HAVE HAD A DIFFERENT OUTCOME. PLEASE LOOK IN TO THIS A.S.A.P.
NHTSA ODI #11078609
86,000 miles · Feb 28, 2018
Electronic Stability Control (esc)Engine
THE VEHICLE HAS 86K MILES AND IS 6 YEARS OLD. OVER THE PAST FEW WEEKS WE HAVE NOTICED A SIMILAR ISSUE AS OTHERS I HAVE READ ABOUT. THE TRACTION CONTROL LIGHT GOES ON....THE DOORS LOCK/UNLOCK....AND THE ENGINE ESSENTIALLY DECELERATES FROM 60+ DOWN TO 30-40 MPH QUICKLY. I HAVE HEARD THAT THE THROTTLE BODY MAY NEED TO BE REPL…
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THE VEHICLE HAS 86K MILES AND IS 6 YEARS OLD. OVER THE PAST FEW WEEKS WE HAVE NOTICED A SIMILAR ISSUE AS OTHERS I HAVE READ ABOUT. THE TRACTION CONTROL LIGHT GOES ON....THE DOORS LOCK/UNLOCK....AND THE ENGINE ESSENTIALLY DECELERATES FROM 60+ DOWN TO 30-40 MPH QUICKLY. I HAVE HEARD THAT THE THROTTLE BODY MAY NEED TO BE REPLACED. WE ARE GOING TO TRY THAT AND IF THAT WORKS, GREAT. IF IT DOESN'T, NOT GOING TO GET ANOTHER CHEVY. THIS IS DANGEROUS...AND COULD EVENTUALLY CAUSE SERIOUS INJURY OR DEATH.
NHTSA ODI #11075551
48,500 miles · Jan 12, 2018
Engine
PROBLEM STARTED AT 48,000 MILES ENGINE MISFIRES, DROPS POWER WHEN TRAVELING AT HIGH RATE OF SPEED, SERVICE AIRBAG, SERVICE STABILIZER WARNING MESSAGES COME UP ON DASHBOARD ALONG WITH ALL WARNING LIGHTS. EXTREMELY DANGEROUS WHEN TRAVELING AND REDUCED POWER OCCURS. CHEVROLET AND SERVICE DEALERSHIP ARE NOT STANDING BEHIND VEHICLE A…
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PROBLEM STARTED AT 48,000 MILES ENGINE MISFIRES, DROPS POWER WHEN TRAVELING AT HIGH RATE OF SPEED, SERVICE AIRBAG, SERVICE STABILIZER WARNING MESSAGES COME UP ON DASHBOARD ALONG WITH ALL WARNING LIGHTS. EXTREMELY DANGEROUS WHEN TRAVELING AND REDUCED POWER OCCURS. CHEVROLET AND SERVICE DEALERSHIP ARE NOT STANDING BEHIND VEHICLE AND CANNOT FIND ISSUE TO REPAIR THE VEHICLE. I FEEL AS THOUGH THERE NEEDS TO BE A RECALL AS THIS COULD CAUSE A DEADLY ACCIDENT WHEN DROPPING TO TWO ENGINE CYLINDERS WHILE DRIVING
NHTSA ODI #11062459
107,000 miles · Dec 12, 2017
Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN A…
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TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11054127
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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