NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
84 reportsClear category filter112,000 miles · Jun 25, 2017
Electronic Stability Control (esc)EngineStructure
I BOUGHT THE CAR 12/2015. WHEN THE ENGINE STOPPED ON ME ON 1-95 WITH MY CHILDREN AND I, WE WERE TERRIFIED. DURING A SERVICE IN 2/2016, I FOUND OUT THERE WAS A 20,000 MILE DISCREPANCY. THEY SUPPOSEDLY FIXED THE ENGINE BUT THE A/C WAS NOT COVERED IN THE STANDARD WARRANTY. SINCE THEN, I BOUGHT MY CAR TO AUTONATION IN APROX. 12 TIME…
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I BOUGHT THE CAR 12/2015. WHEN THE ENGINE STOPPED ON ME ON 1-95 WITH MY CHILDREN AND I, WE WERE TERRIFIED. DURING A SERVICE IN 2/2016, I FOUND OUT THERE WAS A 20,000 MILE DISCREPANCY. THEY SUPPOSEDLY FIXED THE ENGINE BUT THE A/C WAS NOT COVERED IN THE STANDARD WARRANTY. SINCE THEN, I BOUGHT MY CAR TO AUTONATION IN APROX. 12 TIMES. LAST TIME, I BOUGHT THE CAR OVER IN MAY, I DROPPED IN OFF BECAUSE MY CAR WAS SHAKING, GAS WAS COMING OUT THE PIPE AND THEN IT STOPPED AND RECEIVED MY CAR BACK OVER 24 HOURS LATER. WHEN I PICKED MY CAR BACK, I RECEIVED A ESTIMATE OF ATLEAST $3,000 AND WAS TOLD IF I WERE TO GET THE CERTAIN REPAIRS DONE TO THE CAR, IT DOES NOT MEAN THAT, MY CAR WOULD STOP HAVING THE PROBLEM, WHEN THE CAR STOPS. AGAIN, THIS MONTH, MY CAR DID THE SAME THING AND THE TRUNK DOOR WOULD NOT STAY OPEN, I HAVE TO HOLD THE DOOR UP WITH MY HANDS. THEN I TOOK IT SOMEWHERE ELSE, THAT REPAIR CENTER, STATED THAT MY COMPUTER HAS PROBLEMS, I NEED A NEW CONDENSER AND COMPRESSOR.
NHTSA ODI #11001198
98,700 miles · Jun 16, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
I STARTED MY CAR AND DROVE OUT MY DRIVEWAY AS SOON AS I GET TO THE CORNER TO TURN MY STERLING WHEEL LOCKED UP AND THEN I HAD TO HURRY UP TO BRAKE IN ORDER TO NOT HIT THE SIGN AND CURB. FINALLY WHEN IT RELEASED I GOT TO THE MAIN ROAD AND WAS DRIVING ABOUT 20-25 MPH MY VEHICLE RADIO STARTED TO SWITCH FROM FM TO CD ON ITS ON AND TH…
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I STARTED MY CAR AND DROVE OUT MY DRIVEWAY AS SOON AS I GET TO THE CORNER TO TURN MY STERLING WHEEL LOCKED UP AND THEN I HAD TO HURRY UP TO BRAKE IN ORDER TO NOT HIT THE SIGN AND CURB. FINALLY WHEN IT RELEASED I GOT TO THE MAIN ROAD AND WAS DRIVING ABOUT 20-25 MPH MY VEHICLE RADIO STARTED TO SWITCH FROM FM TO CD ON ITS ON AND THEN I COULDN'T ACELLRATE TO A HIGHER SPEED. THE VEHICLE DISPLAY SHOWED SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND TRACTION CONTROL TURNED OFF. THERE WAS SOME KIND OF ENGINE LOSS BUT IT STALLED OUT TOO. THIS HAPPENED TWO TIMES NOW! I SEE IT HAS BEEN A PROBLEM WITH THE TRAVERSE SINCE 2011 MODELS. THE CHEVY DEALERSHIP DOES NOTHING TO FIX THIS. I AM TERRIFIED TO DRIVE THIS CAR WITH MY FAMILY AND HAVE US GET IN AN ACCIDENT. I HAVE OWNED THIS CAR FOR 1.5 YEARS. SOMEONE COULD GET HURT OR KILLED WHILE DRIVING ONE. THEY ARE NOT FINDING OUT THE ISSUES OR RECALLING THESE VEHICLES!!
NHTSA ODI #10995590
80,000 miles · May 27, 2017
Electronic Stability Control (esc)EnginePower Train
EXPERIENCED AN ISSUE WITH REDUCED ENGINE POWER/STABILITRAK/TRACTION OFF. THIS HAPPENED SUDDENLY WITHOUT WARNING WHILE I WAS HEADED HOME WORK.ENGINE REVING UNABLE TO MOVE AT NORMAL SPEED I TOOK IT TO THE DEALERSHIP & WAS TOLD IT WAS 3 BROKEN WIRES ON THE TCM. GOT THE TRUCK BACK AND ALL SEEMED OK, THEN LESS THAN 1 WEEK LATER AF…
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EXPERIENCED AN ISSUE WITH REDUCED ENGINE POWER/STABILITRAK/TRACTION OFF. THIS HAPPENED SUDDENLY WITHOUT WARNING WHILE I WAS HEADED HOME WORK.ENGINE REVING UNABLE TO MOVE AT NORMAL SPEED I TOOK IT TO THE DEALERSHIP & WAS TOLD IT WAS 3 BROKEN WIRES ON THE TCM. GOT THE TRUCK BACK AND ALL SEEMED OK, THEN LESS THAN 1 WEEK LATER AFTER PULLING OUT OF MY DRIVEWAY CHMES STARTED DINGING,CHECK ENGINE LIGHT STARTED FLASHING, TRACTION CONTOL LIGHT CAME ON, DIC SHOWED "SERVICE STIBILITRACK" AND "SERVICE TRACTION CONTROL" IT IS AT THE DEALERSHIP NOW...
NHTSA ODI #10991949
135,760 miles · Apr 24, 2017
Electronic Stability Control (esc)
THIS IS A FORMAL COMPLAINT AGAINST GENERAL MOTORS REGARDING THE 2012 CHEVROLET TRAVERSE TRACTION CONTROL SYSTEM. A SAFETY HAZARD AMONG MYSELF AND OTHERS HOME CAN BE SERIOUSLY INJURED IF NOT KILLED. I USE THIS VEHICLE TO AND FROM WORK ABOUT 75 MILES TO COMMUTE THROUGH THE CASCADE MOUNTAINS. WE BOUGHT THIS CHEVY TRAVERSE OCTOBER 2…
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THIS IS A FORMAL COMPLAINT AGAINST GENERAL MOTORS REGARDING THE 2012 CHEVROLET TRAVERSE TRACTION CONTROL SYSTEM. A SAFETY HAZARD AMONG MYSELF AND OTHERS HOME CAN BE SERIOUSLY INJURED IF NOT KILLED. I USE THIS VEHICLE TO AND FROM WORK ABOUT 75 MILES TO COMMUTE THROUGH THE CASCADE MOUNTAINS. WE BOUGHT THIS CHEVY TRAVERSE OCTOBER 2016 AND HAVE REGULARLY SERVICED AND MAINTAINED THE VEHICLE TO THE BEST OF OUR ABILITY INCLUDING OR NOT LIMITED TO OIL CHANGES AND TIRE ROTATIONS BUT ALSO POWER STEERING/SUSPENSION WORK. THERE HAS BEEN NO ACCIDENTS OR ABUSE AS A DRIVER. ALL OF A SUDDEN ON MY WAY HOME FROM WORK APPROXIMATELY 60 MILES AN HOUR DECREASING SPEED AS SHARP CURVES APPROACHING. WITH NO WARNING IT FELT AS IF THERE WAS MINIMAL POWER AND NO CONTROL THE CAR DRAMATICALLY REDUCED FROM 60 TO ABOUT 20 25 MILES AN HOUR, WHILE THEIR VEHICLES BEHIND ME AND HAD TO SLAM ON THEIR BRAKES AS I WAS WAY BEFORE THE ACTUAL CURVES AT THIS POINT IN TIME I NOTICED CHECK ENGINE LIGHT BLINKING AN ERROR MESSAGE STATING SERVICE TRACTION CONTROL SYSTEM AS WELL AS STABILITRAK. AS WE PROCEED IT AROUND CURVES AT AN UPHILL SLANT I WAS UNABLE TO MAINTAIN SPEED BUT DECREASING FROM 25 DOWN TO 10 - 12 MILES AN HOUR. ROUTE 66 ASHLAND OREGON IS DANGEROUS WITH BACK-TO-BACK SHARP CURVES BLIND SPOTS NARROW ROADS AND WEATHER COUSIN FATALITIES EVERY YEAR. LOOKING BEHIND ME A FEW CARS COULD HAVE EASILY BEEN HIT FROM ANYONE COMING AROUND THAT CURVE. A SPEED LIMIT OF 55 MILES AN HOUR AND NOT BEING ABLE TO REACH 20 MPH. THIS MORNING ONCE AGAIN HAPPENED SO I PULLED OVER TO TROUBLESHOOT ONLINE AND I FOUND FROM 2009 THERE HAVE BEEN A SERIES OF COMPLAINTS THAT GM'S MOTORS LACKS RESPONSIBILITY THAT PERTAINS TWO THE TRACTION CONTROL SYSTEM AMONG TRAVERSE AS WELL AS OTHER MODELS. I AM SIMPLY TRYING TO PREVENT MYSELF WIFE THREE CHILDREN AND YOU FROM A POTENTIAL FATALITY OF WHICH CAN BE PREVENTED.
NHTSA ODI #10980184
41,100 miles · Apr 2, 2017
Electronic Stability Control (esc)
I OWN A 2012 CHEVROLET TRAVERSE, WITH JUST OVER 41,000 MILES. YESTERDAY, WHEN I STARTED THE VEHICLE, FOR NO APPARENT REASON, THE TRACTION CONTROL / STABILITRAK, AND CHECK ENGINE LIGHT CAME ON. PRIOR TO THAT I HAD NO ISSUES, THE VEHICLE WAS RUNNING FINE. I HAVE KEPT IT WELL MAINTAINED AND CLEAN, AND DRIVE AT THE SPEED LIMIT, ON …
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I OWN A 2012 CHEVROLET TRAVERSE, WITH JUST OVER 41,000 MILES. YESTERDAY, WHEN I STARTED THE VEHICLE, FOR NO APPARENT REASON, THE TRACTION CONTROL / STABILITRAK, AND CHECK ENGINE LIGHT CAME ON. PRIOR TO THAT I HAD NO ISSUES, THE VEHICLE WAS RUNNING FINE. I HAVE KEPT IT WELL MAINTAINED AND CLEAN, AND DRIVE AT THE SPEED LIMIT, ON GOOD ROADS. I RESEARCHED THE ISSUE ONLINE, AND IT APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL VEHICLE. THERE ARE NO RECALL NOTICES, WHICH SEEMS UNUSUAL FOR THE NUMBER OF ISSUES. THE TRAVERSE IS A NICE VEHICLE, BUT I HAVE BEEN IN 3 TIMES FOR MANUFACTURER RECALLS REGARDING OTHER ISSUES. GM SHOULD HAVE A RECALL FOR THIS ISSUE, GIVEN THAT IT AFFECTS WHAT APPEARS TO BE MANY MODEL YEARS OF THIS VEHICLE AND OTHERS.
NHTSA ODI #10969970
71,103 miles · Jan 5, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING 70MPH ON THE INTERSTATE (WITH MY 4 CHILDREN IN TOW) MY CEL, SERVICE STABILITRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. MY SPEED WAS REDUCED TO AROUND 45MPH. I HAD TWO SEMIS BEHIND ME, THE ONE DIRECTLY BEHIND ME HAD TO GET OVER VERY QUICKLY TO AVOID REAR ENDING ME. I PUT ON MY HAZARDS AND TOOK THE NEXT EXIT APPRO…
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I WAS DRIVING 70MPH ON THE INTERSTATE (WITH MY 4 CHILDREN IN TOW) MY CEL, SERVICE STABILITRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. MY SPEED WAS REDUCED TO AROUND 45MPH. I HAD TWO SEMIS BEHIND ME, THE ONE DIRECTLY BEHIND ME HAD TO GET OVER VERY QUICKLY TO AVOID REAR ENDING ME. I PUT ON MY HAZARDS AND TOOK THE NEXT EXIT APPROXIMATELY 7 MILES AHEAD. ONCE OFF THE INTERSTATE I SHUT OFF MY VEHICLE, WAITED TWO MINUTES THEN RESTARTED, LIGHTS AND MESSAGES STILL ON. I PROCEEDED TO DRIVE BUT COULD ONLY GO AROUND 45MPH WHILE MY VEHICLE WAS NOT WANTING TO GO. I PARKED IT AT WORK THEN AT LUNCH I DROVE IT ON CITY STREETS AT 35MPH. I PARKED IT AGAIN AT MY WORK. WHEN I GOT OFF I STARTED THE CAR AND STARTED DRIVING, NO LIGHTS OR MESSAGES. I PROCEEDED TO DRIVE TO THE INTERSTATE ON MY WAY HOME. WHEN MY VEHICLE HIT 60MPH THE SAME THING HAPPENED, LUCKILY NO VEHICLES BEHIND ME. I GOT OFF THE INTERSTATE AND DRIVE 45MPH THE REST OF THE WAY HOME. MY VEHICLE WAS PARKED FOR A FEW DAYS. AFTER STARTING AGAIN THE SAME LIGHTS AND MESSAGES APPEARED. I CONTACTED MY DEALER AND WAS TOLD MY VEHICLE WAS NOT PART OF THE SPECIAL COVERAGE FOR THIS EXACT ISSUE. I CONTACTED CHEVY CUSTOMER SERVICE AND WAS TOLD MY VIN/YEAR WAS NOT PART OF THE ISSUE AND THERE WAS NOTHING THEY COULD DO KNOWING THIS IS A KNOWN ISSUE AND WAS ONE OF THE SCARIEST MOMENTS OF MY LIFE. *TR
NHTSA ODI #10939892
120,000 miles · Nov 16, 2016
Electronic Stability Control (esc)
WHILE DRIVING ON A CITY STREET, THE VEHICLE LOST PROPULSION AND STABILITRAK WARNING WILL COME ON. RPM REVVED UP AND DOWN, SMELL OF GAS FUMES IN THE VEHICLE.
NHTSA ODI #10926422
15 miles · Sep 8, 2016
Electronic Stability Control (esc)Seat BeltsUnknown Or Other
THE CAR'S ENGINE SOUNDS TOO LOUD. I BOUGHT THE CAR LATE DECEMBER 2015 AND I TOLD THE SERVCE ADVISOR THAT SOMETHING IS WRONG WITH THE WIRING BECAUSE THE LIGHT BULB NEEDED TO CHANGE, SOUNDS FROM SPEAKERS WOULD BOUNCE OFF FROM ONE SPEAKER TO ANOTHER, THE WINDOWS WOULD NOT GO BACK UP, AND ENGINE WAS LOUDER THAN USUAL. TWO WEEKS AGO,…
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THE CAR'S ENGINE SOUNDS TOO LOUD. I BOUGHT THE CAR LATE DECEMBER 2015 AND I TOLD THE SERVCE ADVISOR THAT SOMETHING IS WRONG WITH THE WIRING BECAUSE THE LIGHT BULB NEEDED TO CHANGE, SOUNDS FROM SPEAKERS WOULD BOUNCE OFF FROM ONE SPEAKER TO ANOTHER, THE WINDOWS WOULD NOT GO BACK UP, AND ENGINE WAS LOUDER THAN USUAL. TWO WEEKS AGO, WHILE I WAS ON I-95 WITH MY KIDS, THE ENGINE LIGHT CAME ON, THE CAR AUTOMATICALLY SLOWED DOWN ON ME, TRACTION CONTROL AUTOMATICALLY TURNED OFF, THE CAR STATED ENGINE POWER SLOWED AND STABITALK LIGHT CAME ON. I WAS TERRIFIED. I'M ALREADY A VICTIM OF MILE DISCREPANCY AND POOR PROFESSIONALISM FROM THE GM FROM AUTONATION CHEVROLET DELRAY AND I'M STILL HAVING PROBLEMS WITH MY VEHICLE. I TOOK MY CAR THERE A TIME BACK IN MAY BECAUSE MY ENGINE WAS SHAKING, I WAS TOLD THEY FIXED MY ENGINE BUT THE CAR WAS STILL SHAKING AFTERWARDS. ALSO THE SEATBELT FOR THE MIDDLE SEAT OF THE SECOND ROW, WORKS WHEN IT WANTS TO. I WENT TO AUTONATION TO LOOK AT THE VEHICLE, THEY CLAIMED IT DOESN'T HAVE ENGINE ISSUES EVEN THOUGH THEY DID NOT GIVE ME A COPY OF THE RESULTS OF THE WHOLE DIAGONOSIS.
NHTSA ODI #10904877
99,800 miles · Aug 19, 2016
Electrical SystemElectronic Stability Control (esc)Steering
I BOUGHT THIS CAR USED IN APRIL 2016, WITHIN 72 HOURS I NOTICED IT WAS MAKING SOME HORRIBLE NOISES. MY FAMILY MECHANIC SAID THE IDLER BELT TENSIONER WAS BAD, MULTI MOTOR ISSUES, 2 FUSES WERE BLOWN, 2 BAD WINDOW MOTORS, AC WAS NOT SUPER COLD AND THE AIRBAG RECALLS WERE ALL STILL PRESENT. I TOOK IT BACK TO THE DEALER TO GET SERVIC…
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I BOUGHT THIS CAR USED IN APRIL 2016, WITHIN 72 HOURS I NOTICED IT WAS MAKING SOME HORRIBLE NOISES. MY FAMILY MECHANIC SAID THE IDLER BELT TENSIONER WAS BAD, MULTI MOTOR ISSUES, 2 FUSES WERE BLOWN, 2 BAD WINDOW MOTORS, AC WAS NOT SUPER COLD AND THE AIRBAG RECALLS WERE ALL STILL PRESENT. I TOOK IT BACK TO THE DEALER TO GET SERVICED AND ONE OF THE EMPLOYEES WRECKED IT IN SERVICE AND NO ONE TOLD ME SO I FOUND IT WHEN I GOT HOME, THEY KEPT MY CAR FOR CLOSE TO 5 WEEKS TO REPAIR IT AND THEN TAKE IT TO AN AUTOBODY SHOP SINCE THE DENT WAS BAD ENOUGH WERE THE REAR QUARTER PANEL NEEDED TO BE REPLACED. NOW THAT I HAVE IT BACK, I HAVE EXPERIENCED MULTI TIMES WHERE THE POWER STEERING GOES OUT IN THE RAIN. AND TODAY THE AC STOPPED WORKING. I AM NOT SAYING THIS IS THE CASE FOR EVERYONE BUT AFTER RESEARCHING IT, IT DOES APPEAR I AM NOT THE ONLY ONE WITH NEGATIVE COMMENTS ABOUT THESE CHEAPLY MADE "AMERICAN" SUV'S. I AM A SINGLE MOTHER AND ALTHOUGH I MAKE GOOD MONEY- I DO NOT HAVE ENOUGH SAVED UP TO TAKE IT BACK TO THE SHOP FOR REPAIRS. I AM EXTREMELY DISAPPOINTED IN THE DEALERSHIP AND CHEVY.
NHTSA ODI #10897118
78,067 miles · Jun 27, 2016
Electronic Stability Control (esc)Service BrakesUnknown Or Other
WHILE DRIVING ON THE HIGHWAY, MY CHEV TRAVERSE TRACTION CONTROL, STABILITRAK, ABS AND BRAKE WARNING LIGHTS LIT UP! WHEN BOTH ACCELERATING AND APPLYING BRAKES THE CAR DRAGS. ADDITIONALLY THE AIR CONDITIONING BLOWS HARDERS ON ITS OWN.
NHTSA ODI #10876787
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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