Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports11 injury reports

What owners actually said

669 reports

68,000 miles · Jun 2, 2014

Steering

STEERING PUMP NOT FUNCTIONING PROPERLY, HARD TO STEER AT LOW SPEEDS. THE DEALERSHIP HAS TOLD ME I NEED A NEW ONE. WHY IS THIS HAPPENING? THIS SHOULD BE A RECALL ITEM. MILEAGE IS NOT HIGH ENOUGH FOR SUCH AN IMPORTANT ITEM TO GIVE OUT. OCCURRED AFTER A 5 HOUR TRIP. *TR

NHTSA ODI #10595683

79,832 miles · Jun 2, 2014

Steering

WHEN MAKING A LEFT OR RIGHT TURN STEERING LOCKS UP OCCASIONALLY . IF YOU MAKE A SHARP LEFT OR RIGHT TURN ITS AS IF YOU HAVE NO POWER STEERING. POWER STEERING RESERVOIR FLUID IS AT APPROPRIATE LEVEL. IN MY RESEARCH OF THIS PROBLEM, ITS WIDE SPREAD. INTERNET FORUMS HAVE MUCH DISCUSSION ON THIS PROBLEM. ITS A SAFETY ISSUE, WHEN TH…

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NHTSA ODI #10595580

93,000 miles · Jun 2, 2014

Steering

ALMOST CRASHED INTO A CONCRETE MEDIUM. HAD TO MAKE A LEFT TURN AND THEN A RIGHT WHEN THE POWER SPEEDING GAVE OUT FOR ABOUT 3 SECONDS. THIS HAPPENED WHEN SLOWING DOWN WHILE TURNING. IT HAS HAPPENED BEFORE BUT TODAY WAS THE LONGEST. I AM AFRAID TO MAKE RIGHT TURNS ONTO 2 WAY ROADS BECAUSE I MAY END UP ON THE OPPOSITE SIDE. MY POWE…

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NHTSA ODI #10595575

45,000 miles · May 29, 2014

Steering

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I FIRST NOTICED AN OCCASIONAL HARD STEERING INTO PARKING SPACES OR TURNING CORNERS. THE PROBLEM NOW OCCURS EVERY TIME THE VEHICLE IS DRIVEN. POWER STEERING FLUID LEVELS HAVE BEEN CHECKED AND NOTED TO BE ADEQUATE. NO LEAKS FROM UNDER THE HOOD EXIST. THE DIFFICULT STEERING, AND I MEAN ABSOLUTE LOSS OF CONTROL OF MY STEERING HAPPENS AT LOW SPEEDS, FROM A COMPLETE STOP TO LESS THAN 20 MPH, AS WHEN PULLING INTO PARKING SPACES OR MANEUVERING AROUND STREET CORNERS, CURBS, OR MEDIANS. I HAVE ALSO NOTICED THE LOSS OF CONTROL WHEN DECELERATING AROUND HIGHWAY ON/OFF-RAMPS WHEN MY SPEED NEARS 30 OR LESS MPH. THE STEERING BECOMES WORSE THAN "MANUAL" STEERING AND REQUIRES ABSOLUTE FORCE/MAN-HANDLING OF THE STEERING WHEEL TO COMPLETE THE INTENDED TASK, THEN AS RAPIDLY AS THE STEERING WENT OUT, IT COMES BACK AGAIN WHEN I LEAST EXPECT IT, CAUSING OVER-STEERING THROUGH MY MANEUVER. MY HUSBAND ALSO HAS DIFFICULTY MANEUVERING THE VEHICLE WHEN IT CONVERTS TO "MANUAL" STEERING. THE PROBLEM IS SO INCREDIBLY DANGEROUS. I HAVE RAN INTO CURBS AND MEDIANS, THANKFULLY NOT A PEDESTRIAN OR FELLOW DRIVER'S CAR. MULTIPLE COMPLAINTS ABOUT THE SAME ISSUES, EVEN AFTER COSTLY REPLACEMENT/REPAIRS OF POWER STEERING PUMPS AND STEERING RACK AND PINIONS, LEADS ME TO BELIEVE THERE IS A SERIOUS DEFECT WITH MY STEERING SYSTEM AND GM NEEDS TO INVESTIGATE AND CORRECT THE PROBLEM IMMEDIATELY! IT IS A MATTER OF TIME BEFORE FATALITIES BEGIN TO OCCUR FROM THIS PROBLEM. *TR

NHTSA ODI #10594996

88,678 miles · May 28, 2014

Steering

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MY 2010 CHEVY TRAVERSE LT LOSES STEERING POWER IN SITUATIONS WHEN I AM SLOWING DOWN AND INITIATING A TURN OR WHEN MANEUVERING IN A DRIVEWAY OR PARKING LOT WHERE SHORT TURNS ARE REQUIRED. THE WHEEL BECOMES EXTREMELY DIFFICULT TO TURN. I AM CONCERNED THAT IT WILL PUT ME IN A DANGEROUS SITUATION SINCE THERE IS NO TELLING WHEN IT WILL HAPPEN. IT DOES NOT HAPPEN EVERY TIME I DRIVE, BUT IT HAS BECOME PROGRESSIVELY MORE COMMON. STEERING FLUID IS FULL AND THERE IS NO EVIDENCE OF LEAKS. GIVEN GM'S RECENT HISTORY IN STONEWALLING NECESSARY RECALLS, I HOPE THEY MAKE THIS RIGHT OR A RECALL IS REQUIRED BEFORE ANYBODY IS INJURED OR KILLED. *TR

NHTSA ODI #10594607

60,000 miles · May 27, 2014

Electronic Stability Control (esc)Equipment Adaptive/mobilityPower Train

POWER STEERING GIVES OUT, AND THE VEHICLE IS HARD TO TURN AND STEER. MAKES IT HARD TO PARK OR DRIVE AT SLOW SPEEDS. *TR

NHTSA ODI #10594390

71,175 miles · May 26, 2014

Steering

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DURING SLOW SPEED TURNS (~20 MPH), AS WHEN TURNING IN A PARKING LOT TO PARK THE VEHICLE OR TURN INTO A DRIVEWAY, THERE IS A SUDDEN LOSS OF POWER STEERING MAKING IT VERY DIFFICULT TO NEARLY IMPOSSIBLE TO CONTINUE TURNING THE VEHICLE. WHEN THE PROBLEM FIRST STARTED HAPPENING MONTHS AGO IT WAS AN INTERMITTENT PROBLEM FOR PART OF THE TURN AND ONLY WHEN YOU TURNED TO THE LEFT. NOW IT IS HAPPENING MORE FREQUENTLY AND FOR LONGER DURATIONS OF TIME AS WELL AS WHEN YOU TURN TO THE RIGHT. HAD TO STOP, BACKUP AND RETRY PARKING THE VEHICLE A FEW TIMES. POWER STEERING FLUID LEVEL IS FINE. NO FLUID LEAKAGE THAT I'VE NOTICED. EXTREMELY CONCERNED THIS MAY START HAPPENING AT HIGHER SPEEDS / HIGHWAY / EXPRESSWAY DRIVING. LACK OF CONFIDENCE IN THIS VEHICLE NOW FOR LONG TRIPS. *TR

NHTSA ODI #10594143

Mileage unknown · May 26, 2014

Electrical System

WHEN I SHUT THE VEHICLE OFF, RADIO STAYS ON. I KEEP OPENING AND SHUTTING THE DOOR WITH NO SUCCESS. HAVE TO START IT AND TURN IT OFF TO EVENTUALLY GET IT TO TURN OFF. BACK UP ALARM SOMETIMES KEEPS BEEPING, EVEN AFTER I TAKE IT OUT OF REVERSE. HAVE TO TURN VEHICLE OFF THAN BACK ON TO STOP IT. *TR

NHTSA ODI #10594115

116,000 miles · May 15, 2014

Steering

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CURRENTLY AT LOW SPEEDS TRYING TO MANUEVER IN TRAFFIC, PARKING, ETC., THERE IS COMPLETE LOSS OF POWER STEERING. STEERING IS NOT RETURNED WITH INCREASED ENGINE RPM. BECAUSE OF THE CONECTION OF RACK AND PINION AND ACTUAL MANUAL STEERING IT IS VIRTUALLY IMPOSSIBLE TO STEER THE VEHICLE. GENERAL MOTORS DECLINES TO RECOGNIZE THERE IS AN ISSUE. DEALER SHIP DENIED ANY KNOWLEDGE OF A PROBLEM BUT A MECHANIC TOLD THE CS REP THAT SOME PEOPLE WERE HAVING SUCCESS WITH INCREASED ENGINE RPM. HMMMM STRANGE IF THEY NEVER HEARD OF THE PROBLEM BEFORE. HOW MANY PEOPLE HAVE TO BE INJURED OR KILLED? I READ ON THE INTERNET OF SIMILAR COMPLAINTS FROM MANY PEOPLE. IT WAS SUGGESTED THER COULD BE LOW POWER STEERING FLUID. THIS WAS NOT TRUE BUT FLUID WAS TOPPED OFF. *TR

NHTSA ODI #10588592

55,000 miles · May 15, 2014

SteeringSuspension

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I PURCHASED MY GM VEHICLE FROM A DEALERSHIP IN SOUTH BURLINGTON, VERMONT, IN SEPTEMBER 2010. I HAVE DRIVEN IT FOR JUST THREE AND A HALF YEARS WITH JUST 55,000 MILES ON IT, AND NOW AFTER A ROUTINE SERVICE VISIT (LUBE OIL AND FILTER, TRANSMISSION FLUID, AIR FILTER, AND WINTER TIRE CHANGE) I AM NOW BEING TOLD THAT THE STEERING RACK AND FRONT STRUTS ARE LEAKING AND WILL COST $2,262 TO REPAIR. ABSURD. I WAS TOLD THAT IT'S A SAFETY ISSUE AND MUST BE DONE BECAUSE MY CAR WILL NOW NOT PASS INSPECTION. I HAVE NEVER HAD TO SPEND THAT MUCH MONEY ON A CAR REPAIR, MUCH LESS A CAR THAT IS RELATIVELY NEW WITH SO FEW MILES ON IT. IN ADDITION, ON A SIDE NOTE, MY CHECK ENGINE LIGHT IS NOW ON AFTER THE DEALERSHIP COMPLETED THE AIR BAG RECALL ON THE VEHICLE. BECAUSE MY HUSBAND AND I WERE SO SHOCKED AT THE STEERING RACK AND STRUT QUOTE, I DECIDED TO DO SOME RESEARCH AND HAVE NOW DISCOVERED IT'S A VERY COMMON PROBLEM IN THESE VEHICLES, AND THERE IS A CLASS ACTION LAWSUIT OUT OF CALIFORNIA. GENERAL MOTORS HAS ALLEGEDLY BEEN AWARE OF THIS PROBLEM FOR SEVERAL YEARS AND CONTINUES TO SELL THE VEHICLE. I HAVE FOUR CHILDREN IN MY CAR, AND ALTHOUGH THE SERVICE TECHNICIAN TOLD ME THAT MY CAR IS SAFE TO DRIVE UNTIL I NEED IT INSPECTED IN AUGUST, AFTER ALL I HAVE RESEARCHED, I AM AFRAID MY STEERING WILL GIVE OUT ON THE HIGHWAY. I TRULY HOPE THAT SOMETHING WILL BE DONE TO ADDRESS THIS APPARENTLY WIDESPREAD SAFETY DEFECT IN THESE CARS. *TR

NHTSA ODI #10588556

Official recalls

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts:pretensioner