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2010 Chevrolet Traverse

Owner reports · Recalls · Investigations

More warning signs than most Traverse years

Owner complaints for the 2010 Chevrolet Traverse are substantially higher than the model-year median of 302.

About this comparison →

When problems were reported

Mileage at the reported incident

576 reports with mileage · 93 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports11 injury reports

Vehicle Speed Control complaints

42 reports
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Mileage unknown · Oct 16, 2018
Electrical SystemEngineVehicle Speed Control

IT STOP RUNNING WHILE DRIVING AND KEYS GET STUCK IN THE IGNITION MULTIPLE TIMES . ACCELERATES ITSELF OR FAILS TO PICK UP THE SPEED ON THE HIGHWAY. I HAD MANY FIXED AND THEY GO RIGHT IN THE SAME PROBLEM.

NHTSA ODI #11140534

105,430 miles · Dec 5, 2017
Vehicle Speed Control

MY ACCELERATOR WENT TO THE FLOOR AND STUCK TWICE IN ONE DAY. ONCE UPON STARTING AND ONCE WHILE DRIVING ON THE HIGHWAY. I TRIED TO BREAK BUT IT DIDN'T WORK SO I PUT THE CAR IN NEUTRAL AND WAITED FOR IT TO WIND DOWN. IT WENT FROM ABOUT 65 MPH TO ABOUT 80 WHILE STUCK.

NHTSA ODI #11052461

82,000 miles · Sep 21, 2017
EnginePower TrainVehicle Speed Control

RECEIVED ENGINE CODE P0008 WITHIN 24 HOURS OF PURCHASING USED FROM RUSS DARROW DEALERSHIP

NHTSA ODI #11024810

24,994 miles · Jun 20, 2017
Service BrakesVehicle Speed ControlCrash

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 20 MPH IN AN ABOVE GROUND PARKING FACILITY, THE ACCELERATOR PEDAL SEIZED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN THE VEHICLE. THE VEHICLE CRASHED THROUGH THE GATE OF THE PARKING FACILITY AND ALSO CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DE…

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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 20 MPH IN AN ABOVE GROUND PARKING FACILITY, THE ACCELERATOR PEDAL SEIZED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN THE VEHICLE. THE VEHICLE CRASHED THROUGH THE GATE OF THE PARKING FACILITY AND ALSO CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED; HOWEVER, THE CONTACT WAS CITED FOR RECKLESS DRIVING AND FAILING TO OPERATE A VEHICLE IN A SAFE MANNER. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS FIRST TOWED TO CALIBRE COLLISION AND THEN TO JOHN ELWAY CHEVROLET (LOCATED AT 5200 S. BROADWAY, ENGLEWOOD, COLORADO 80113, TEL: (303)761-0333) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE SEVERAL WEEKS BEFORE THE INVESTIGATION WOULD BE FINALIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 861039. THE APPROXIMATE FAILURE MILEAGE WAS 24,994. *JS

NHTSA ODI #11000199

77,000 miles · Apr 21, 2017
Electronic Stability Control (esc)Service BrakesVehicle Speed Control

THIS VEHICLE WAS PURCHASED TODAY 04/21/2017 AND I NOTICED THAT IT IS ACCELERATING AND DECELERATING ITSELF. WHEN I TOLD THE DEALER THEY TOLD ME THAT SINCE I DROVE IT JUST 3 HOURS IT IS MY OWN PROBLEM TO OWN. NOW AM AFRAID TO DRIVE IT AS IT MAY GO OVER THE UNCONTROLLABLE SPEED OR STOP IN THE MIDDLE OF THE HIGHWAY CAUSING DISASTER…

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THIS VEHICLE WAS PURCHASED TODAY 04/21/2017 AND I NOTICED THAT IT IS ACCELERATING AND DECELERATING ITSELF. WHEN I TOLD THE DEALER THEY TOLD ME THAT SINCE I DROVE IT JUST 3 HOURS IT IS MY OWN PROBLEM TO OWN. NOW AM AFRAID TO DRIVE IT AS IT MAY GO OVER THE UNCONTROLLABLE SPEED OR STOP IN THE MIDDLE OF THE HIGHWAY CAUSING DISASTERS.

NHTSA ODI #10979875

60,000 miles · Feb 15, 2017
EnginePower TrainVehicle Speed Control

SEVERAL MALFUNCTION INDICATOR WARNING LIGHTS AND MESSAGES CONTINUE TO APPEAR ON THE DRIVER CONSOLE UNDER CERTAIN DRIVING CONDITIONS. THEY WARN "SERVICE STABILITRAK" ; "SERVICE TRACTION CONTROL" ; AND, "ENGINE POWER IS REDUCED" THESE MALFUNCTION ALERT ARE ACCOMPANIED BY A SEVERE DECELERATION OF THE VEHICLE AND NO RESPONSE OR…

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SEVERAL MALFUNCTION INDICATOR WARNING LIGHTS AND MESSAGES CONTINUE TO APPEAR ON THE DRIVER CONSOLE UNDER CERTAIN DRIVING CONDITIONS. THEY WARN "SERVICE STABILITRAK" ; "SERVICE TRACTION CONTROL" ; AND, "ENGINE POWER IS REDUCED" THESE MALFUNCTION ALERT ARE ACCOMPANIED BY A SEVERE DECELERATION OF THE VEHICLE AND NO RESPONSE OR VERY MODEST RESPONSE WHEN THE ACCELERATOR IS DEPRESSED. THIS ISSUE HAS PRESENTED ITSELF FOUR (4) SEPARATE TIMES IN 2016 AND 2017 WHILE THE VEHICLE WAS BEING DRIVEN ON HIGHWAYS (3 TIMES AT SPEEDS OF 60 MPH) AND ALWAYS WHEN THE TEMPERATURE HAS BEEN NEAR OR BELOW FREEZING (32 DEGREES). GM HAS NOTIFIED ME OF THIS ISSUE IMPACTING CARS OF THE SAME YEAR, MAKE AND MODEL. HOWEVER, THE VEHICLE ON BOARD COMPUTER (OBC) CLEARS AFTER THE 3RD RESTART (ACCORDING TO THE DEALERSHIP) AND PROOF OF THE ERROR VIA THE OBC IS WIPED OUT (ONLY LEAVING ME WITH VIDEO AND PICTURES, WHICH GMC WILL NOT HONOR IN ITS REPAIR PROTOCOL). AS STATED, THIS REOCCURRING ISSUE IS BEING EXPERIENCED AT HIGH SPEEDS ON BUSY HIGHWAYS AND THE CAR WILL QUICKLY THROTTLE DOWN TO SPEEDS OF 30-40 MPH -- WHICH IS A VERY DANGEROUS SITUATION IN A HIGHWAY ENVIRONMENT (LIKE THE 495 BELTWAY IN WASHINGTON, DC). I TRULY FEAR FOR MY SAFETY IN DRIVING THIS VEHICLE AND GMC IS COMPLACENT IN HAVING ME PROVE THROUGH THE OBC THAT THIS IS HAPPENING, AND THEN HAVING A DEALERSHIP RECREATE THE ISSUE. THERE A HUNDREDS OF REFERENCES TO THIS ISSUE AS I SEARCHED THE INTERNET FOR ANSWERS LONG BEFORE GMC REACHED OUT TO ME. GMC IS PLAYING GAMES WITH CONSUMERS AND ADVISING THAT THIS ISSUE DOWS NOT POSE TO SAFETY HAZARD. MY EXPERIENCES IN THIS VEHICLE ARE PROOF THAT THEIR CLAIMS ARE FALSE. PLEASE INVESTIGATE THIS ISSUE --- CONTACT ME --- GM'S PROTOCOL IS GETTING IN THE WAY OF ADDRESSING DANGEROUS VEHICLE ISSUES.

NHTSA ODI #10954945

Mileage unknown · Dec 22, 2016
EngineFuel/propulsion SystemVehicle Speed Control

NOT SURE I SHOULD DO THIS BUT IT HAS OCCURED 2 TIMES BOW. MY TRAVERSE ECCELERATOR GETS STUCK DOWN AND YOU CANT ATOP. THE ONLY WAY TO STOP IS PUT IN NUTRAL IF YOU HAVE THE TIME. I AM AFRAID TO HAVE MY WIFE DEIVE THIS. IT HAPPENED FOR THE 2ND TIME SINCE I HAVE OWNED IT THE OTHER DAY. THE BREAKS WONT WORM UNLESS YOU PUT IT INTO NUT…

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NOT SURE I SHOULD DO THIS BUT IT HAS OCCURED 2 TIMES BOW. MY TRAVERSE ECCELERATOR GETS STUCK DOWN AND YOU CANT ATOP. THE ONLY WAY TO STOP IS PUT IN NUTRAL IF YOU HAVE THE TIME. I AM AFRAID TO HAVE MY WIFE DEIVE THIS. IT HAPPENED FOR THE 2ND TIME SINCE I HAVE OWNED IT THE OTHER DAY. THE BREAKS WONT WORM UNLESS YOU PUT IT INTO NUTRAL!!!

NHTSA ODI #10937178

105,571 miles · Nov 3, 2016
EnginePower TrainVehicle Speed Control

I AM WRITING BECAUSE I HAVE HAD THIS VEHICLE A LITTLE OVER 1 YEAR AND PUT LESS THAN 18,000 MILES ON IT AND YET IT IS CONSTANTLY IN THE SHOP FOR COSTLY REPAIRS. I AM CURRENTLY WONDERING WHERE DRIVETIME SOURCES THESE VEHICLES FROM BECAUSE A USED CAR SHOULD NOT HAVE TO BE IN THE SHOP AS MUCH AS MY CAR IS ESPECIALLY WHEN DRIVETIME…

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I AM WRITING BECAUSE I HAVE HAD THIS VEHICLE A LITTLE OVER 1 YEAR AND PUT LESS THAN 18,000 MILES ON IT AND YET IT IS CONSTANTLY IN THE SHOP FOR COSTLY REPAIRS. I AM CURRENTLY WONDERING WHERE DRIVETIME SOURCES THESE VEHICLES FROM BECAUSE A USED CAR SHOULD NOT HAVE TO BE IN THE SHOP AS MUCH AS MY CAR IS ESPECIALLY WHEN DRIVETIME'S CHOSED EXTENDED WARRANTY COMPANY AEVEREX ONLY WANTS TO PAY FOR REPAIRS THAT THEY DEEM FAIR TO PAY FOR WHICH IS A DISADVANTAGE FOR A BUYER SUCH AS MYSELF. I HAVE CONSISTENTLY PAID MY NOTE ON TIME AND GOT THE RUN AROUND FOR 2 WEEKS ON THE LAST REPAIRS THAT AEVEREX TOOK THEIR TIME ADDRESSING. I DON'T MIND MAKING MINOR REPAIRS LIKE TIRES OR MAYBE A HOLE IN THE MUFFLER BUT TO HAVE TO REPLACE A TIMING CHAIN WITHIN A WEEK OF THE PURCHASE AND AN ENGINE FLYWHEEL AND STARTER IN BARELY A YEAR OF THE PURCHASE MAKES IT SEEM AS IF THESE CARS WERE BROKEN DOWN BEFORE BEING SOLD TO UNSUSPECTING CUSTOMERS SUCH AS MYSELF BY DRIVETIME AND THEIR REFUSAL TO ASSIST TO THE CUSTOMERS IN THEIR TIME OF NEED MAKES IT SEEM AS IF THEY WERE INTENTIONAL ON GETTING THESE DAMAGED GOODS OFF OF THEIR HANDS. I AM FILING THIS FORMAL COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BECAUSE THIS IS AN IMPORTANT ISSUE AS MY CAR HAS STOPPED IN THE MIDDLE OF ONCOMING HIGHWAY TRAFFIC AND I COULD HAVE BEEN KILLED. THIS VEHICLE IS A TRUE LEMON AND I ONLY WISHED THAT I HAD DONE MORE RESEARCH ON DRIVETIME BEFORE PURCHASING FROM THEM. I HAVE HAD TO REPLACE WIPERS IN THE FIRST MONTH IN ADDITION TO THE TIMING CHAIN AND TIRES THE NEXT MONTH, FRONT BRAKE LIGHTS, BACK BRAKE LIGHTS, A FLEXPLATE, A FLYWHEEL, AND MULTIPLE OTHER REPAIRS. PLEASE RESPOND AND OFFER SOME TYPE OF ASSISTANCE.

NHTSA ODI #10924037

74,000 miles · Feb 23, 2016
Electronic Stability Control (esc)Service BrakesVehicle Speed Control

THE CURRENT MILEAGE ON MY 2010 TRAVERSE IS 74K... DRIVING DOWN THE HIGHWAY AT 60MPH ALL OF A SUDDEN THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING, DOWN TO 45 MPH AND MORE. WHILE THE GAS PETAL WAS BEING PRESSED NO ACCELERATION WOULD HAPPEN. WENT TO PULL OFF TO THE SIDE OF THE RO…

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THE CURRENT MILEAGE ON MY 2010 TRAVERSE IS 74K... DRIVING DOWN THE HIGHWAY AT 60MPH ALL OF A SUDDEN THE TRACTION STABILIZER CONTROL/ABS LIGHTS COME ON THE DASHBOARD AND THE CAR STARTED DECELERATING, DOWN TO 45 MPH AND MORE. WHILE THE GAS PETAL WAS BEING PRESSED NO ACCELERATION WOULD HAPPEN. WENT TO PULL OFF TO THE SIDE OF THE ROAD TO GET OUT OF HARMS WAY, AND ALL OF A SUDDEN THE ACCELERATION CAME BACK. THE REMAINDER OF MY DRIVE THE TRACTION STABLIZER CONTROL/ABS STAYED ON WITH NO OTHER ACCELERATION PROBLEMS, UNTIL I ARRIVED TO WORK. WHEN BACKING OUT OF A PARKING SPACE THE VEHICLE WOULD NOT GO IN REVERSE, WHILE GIVING IT GAS IN REVERSE THE VEHICLE CONTINUED TO GO FORWARD. PUT IN PARK, WAITING, THEN TRIED IT AGAIN. THE TRACTION STABILIZER CONTROL/ABS LIGHTS WENT OFF AND I WAS ABLE TO REVERSE JUST FINE. OVER THE PAS FEW MONTHS THE VEHICLE HAS EXPERIENCED ONLY WITH THE TRACTION STABILIZER/ABS LIGHT INDICATORS NO OTHER PROBLEMS. WE HAD TAKEN IT TO THE DEALERSHIP AND THEY FIND NO CODES. COULD IT BE THE SENSOR OR NOW COULD IT BE THE THROTTLE BODY??

NHTSA ODI #10837731

55,000 miles · Dec 9, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control

ON THE HIGHWAY DOING AROUND 65 MPH, ALARM CHIMES WENT OFF, DISPLAY CENTER SHOWED "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". THE CAR QUICKLY DECELERATED TO 10 MPH AND WOULD NOT GO ANY FASTER. HAD TO PULL OVER AND SHUT DOWN. THIS WAS ONLY ONE OF THE MANY TIMES THIS HAS HAPPENED OVER THE PAST YEAR…

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ON THE HIGHWAY DOING AROUND 65 MPH, ALARM CHIMES WENT OFF, DISPLAY CENTER SHOWED "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". THE CAR QUICKLY DECELERATED TO 10 MPH AND WOULD NOT GO ANY FASTER. HAD TO PULL OVER AND SHUT DOWN. THIS WAS ONLY ONE OF THE MANY TIMES THIS HAS HAPPENED OVER THE PAST YEAR AND A HALF. IT HAS BEEN IN AND OUT OF THE SERVICE CENTER, DIAGNOSED WITH 4 OR 5 DIFFERENT ISSUES, REPAIRED 2 OR 3 COMPONENTS ALL WITH THE SAME OUTCOME: THE ENGINE POWER REDUCED ISSUE COMES BACK. THE DEALER TELLS ME IT'S A "NEW ISSUE" EVERY TIME SO AT THIS POINT I HAVE NO FAITH IN THEIR "FIXES", I FEEL THAT WHEN MY WIFE, KIDS, OR ME ARE IN THE CAR I WILL EVENTUALLY BE IN A HORRIFIC ACCIDENT WHERE WE ALL DIE AND HOPE THAT AT LEAST THIS MESSAGE WILL COME OUT THEN. GM HAS BEEN SORT OF HELPFUL BUT FROM MY RESEARCH/DEALINGS WITH THIS ISSUE (30+ HOURS), IT SEEMS LIKE SOMETHING THAT SHOULD HAVE BEEN RECALLED ON SEVERAL DIFFERENT MODEL GM AUTOMOBILES. I AM AT A LOSS. I HAVEN'T FIXED THE MOST RECENT ISSUE ($700, TRANSMISSION INTERNAL MODE SWITCH) IN HOPES THAT, USING MY OWN RESEARCH/TECHNICAL EXPERTISE, I CAN FIND THE REAL ISSUE BEHIND THESE FAILURES AND NOT JUST WHAT THE "COMPUTER ERROR CODES" ARE POINTING TOO. THE IRONY IN THIS "FEATURE" IS THAT, FROM MY UNDERSTANDING, IT GOES INTO THIS ENGINE POWER REDUCED MODE FOR SAFETY REASONS SO THAT YOU WON'T LOSE CONTROL OF THE CAR OR OTHER PROBLEM. YET REDUCING THE ENGINE POWER ON A BUSY HIGHWAY OR THE PA TURNPIKE WHERE THERE IS NOWHERE TO SAFELY PULL OVER IS THE MOST DANGEROUS PROBLEM OF ALL. NOTES FOR OTHER CONSUMERS: SO FAR THE MECHANIC HAS FLUSHED THE THROTTLE BODY (CLEANED IT), AND REPLACED THE TIMING BELT . TAKING TO A DIFFERENT MECHANIC FOR A 2ND OPINION ON THE MOST RECENT INTERNAL MODE SWITCH DIAGNOSIS.

NHTSA ODI #10809188

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648